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Grand Hyatt San Francisco

4.0 star property

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Photo gallery for Grand Hyatt San Francisco

Restaurant
Premium bedding, pillowtop beds, in-room safe, desk
Meeting facility
Premium bedding, pillowtop beds, in-room safe, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Pet friendly
$226
includes taxes & fees
Oct 31 - Nov 1

Explore the area

View in a map
345 Stockton St, San Francisco, CA, 94108
  • Place, Moscone Convention Center
    ‪11 min walk‬
  • Place, Oracle Park
    ‪3 min drive‬
  • Place, Pier 39
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Club Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds

8.0 out of 10
Very good
(4 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(74 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(122 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(17 reviews)
  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(40 reviews)
  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bay View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Bay View

9.2 out of 10
Wonderful
(9 reviews)
  • 312 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Bay View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Bay View

9.6 out of 10
Exceptional
(15 reviews)
  • 312 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

7.2 out of 10
Good
(10 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 590 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, City View

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, City View

8.0 out of 10
Very good
(5 reviews)
  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Union Square View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Union Square View)

9.2 out of 10
Wonderful
(15 reviews)
  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Union Square View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Union Square View)

8.8 out of 10
Excellent
(10 reviews)
  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for VIP Suite

VIP Suite | Premium bedding, pillowtop beds, in-room safe, desk

VIP Suite

10.0 out of 10
Exceptional
(1 review)
  • 950 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Premium bedding, pillowtop beds, in-room safe, desk

Luxury Suite

  • 797 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Exterior detail

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About this property

Grand Hyatt San Francisco

Hotel in Union Square
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Grand Hyatt San Francisco offers 668 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center, 25 meeting rooms, and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 30000 square feet (2787 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
OneUp Restaurant - Onsite buffet restaurant.
OneUP Lounge - Onsite bar. Open daily.
Coffee Cart - Onsite coffee shop. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 90.06 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 41.80 for adults and USD 20.91 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Coffee Cart
  • OneUP Lounge
  • OneUp Restaurant

Things to do

  • 24-hour gym
  • Art gallery

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 25 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 36 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 47.08 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 41.80 for adults and USD 20.91 for children
  • Covered valet parking fee: USD 90.06 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 25 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hyatt San Francisco Union Square
Hyatt Hotel San Francisco Grand Square Union
Grand Hyatt San Francisco Union Square Hotel

Reviews

Grand Hyatt San Francisco Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 657 out of 1022 reviews
Rating 8 - Good. 207 out of 1022 reviews
Rating 6 - Okay. 78 out of 1022 reviews
Rating 4 - Poor. 39 out of 1022 reviews
Rating 2 - Terrible. 41 out of 1022 reviews

Reviews

6/10 Okay

Rayshell

Liked: Cleanliness, staff & service, room comfort

Stay in the city

I was disappointed that you could not buy a soda, i was up at 4 am to get ready for a flight out, was so thirsty yet not one vending machine in the entire beautiful hotel. Check in staff was amazing, valet was great. Morning check out person was just ok. Not very friendly but everything else was great. The gal who checked us in was so nice and so helpful and valet was a class act
Stayed 1 night in Jul 2025

10/10 Excellent

Tevfik burak

Stayed 3 nights in Jun 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Great service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service
I only stayed one night but
Stayed 1 night in Jun 2025

2/10 Terrible

Amirreza

Traveled with family
Disliked: Amenities, property conditions & facilities
I made reservation for 4 people. I was expecting to double bed in a room. When I saw the neda I called front desk and said are you kidding me? Even one person could not fit each bed. Forget two people sleeping one bed. The manager said it is our standard size bed which is smaller than queen. I said I am not asking. You for a favor. I am just asking for a place to sleep for everyone. I told you how many we are and it should not be a surprise. Long story short they charged me extra to upgrade to a room with one king size bed and two roll away bed which was Too small and uncomfortable. Please be aware of you are a family and want to stay at this place. Definitely you would be ripped and get not enough space to sleep
Stayed 2 nights in Jun 2025

10/10 Excellent

Caroline

Stayed 3 nights in Jun 2025

8/10 Good

Karla

Traveled with group
Liked: Cleanliness, property conditions & facilities
Staff were all friendly and helpful. Walking distance to a lot of shops and restaurants.
Stayed 1 night in Jun 2025

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located
Stayed 4 nights in Jun 2025

10/10 Excellent

Kevin, Lansdowne

The Grand Hyatt San Francisco is conveniently located in the Union Square area a few blocks from the Muni Metro Station and the Powell Street Cable Car turn around and origination point. There is also an abundance of shopping in this area. The lobby is clean and welcoming and there are associates that open the entrance doors for you. Check in was quick. There are multiple elevators so the wait is minimal and the elevators are quick. We had an amazing Bay View room with views of the bay, the city, parts of the Golden Gate Bridge, Coit Tower, Fisherman's Wharf, and Alcatraz Island. The windows were floor to ceiling, the room was clean and comfortable. The Bell staff was attentive, personal, and shared their knowledge of the city. This should be your go-to hotel when visiting San Francisco! I highly recommend it.
Stayed 3 nights in Jun 2025

10/10 Excellent

Danny

Stayed 2 nights in Jun 2025

10/10 Excellent

Melanie De La

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Lori, stockton

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin, Lansdowne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Grand Hyatt San Francisco is conveniently located in the Union Square area a few blocks from the Muni Metro Station and the Powell Street Cable Car turn around and origination point. There is also an abundance of shopping in this area. The lobby is clean and welcoming and there are associates that open the entrance doors for you. Check in was quick. There are multiple elevators so the wait is minimal and the elevators are quick. We had an amazing Bay View room with views of the bay, the city, parts of the Golden Gate Bridge, Coit Tower, Fisherman's Wharf, and Alcatraz Island. The windows were floor to ceiling, the room was clean and comfortable. China Town and Little Italy are within walking distance. The Bell staff, especially Timothy, was attentive, personal, and shared their knowledge of the city This should be your go-to hotel when visiting San Francisco! I highly recommend it!
Panoramic Bay View!
Another view including the Transamerica Pyramid.
Stayed 2 nights in Jun 2025

8/10 Good

Timothy

Stayed 7 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick & friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, property conditions & facilities
I satisfy staying this hotal.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brandon

Liked: Cleanliness, property conditions & facilities
I was extremely pleased with my stay. The hotel restaurant was great for breakfast. Perfect location and awesome staff!
Stayed 3 nights in Jun 2025

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Adrian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is centralized and the view are magical!
Stayed 2 nights in Jun 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

2/10 Terrible

Rodtrell

Traveled with group
Horrible checkin experience, rude not knowledgeable
Stayed 1 night in Jun 2025

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, very friendly staff, from valet to front desk, to the restaurant staff! Your warmth was appreciated! Thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer, Salida

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in and check
Stayed 1 night in Mar 2025

10/10 Excellent

Vincent

Stayed 3 nights in May 2025