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Grand Hyatt San Francisco

4.0 star property

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Photo gallery for Grand Hyatt San Francisco

Lobby
Exterior
Restaurant
Staircase
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$211
includes taxes & fees
Jan 30 - Jan 31

Explore the area

View in a map
345 Stockton St, San Francisco, CA, 94108
  • Place, Union Square
    ‪1 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Place, Moscone Convention Center
    ‪11 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Executive Suite

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite

  • Sleeps 3

View all photos for Luxury Suite

Living area | 55-inch flat-screen TV with cable channels, Smart TV, iPod dock

Luxury Suite

  • Sleeps 3

View all photos for Standard King Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard King Room

  • Sleeps 3

View all photos for Standard Two Double Beds Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Two Double Beds Room

  • Sleeps 4

View all photos for Union Square View King Room

Premium bedding, pillowtop beds, in-room safe, desk

Union Square View King Room

  • Sleeps 3

View all photos for Union Square View Two Double Room

Premium bedding, pillowtop beds, in-room safe, desk

Union Square View Two Double Room

  • Sleeps 4

View all photos for Bay View King Room

Premium bedding, pillowtop beds, in-room safe, desk

Bay View King Room

  • Sleeps 3

Bay View Two Double Room

  • Sleeps 4

View all photos for City View King Room

Premium bedding, pillowtop beds, in-room safe, desk

City View King Room

  • Sleeps 3

View all photos for Executive Suite City View

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite City View

  • Sleeps 3

View all photos for City View Two Double Beds Room

Premium bedding, pillowtop beds, in-room safe, desk

City View Two Double Beds Room

  • Sleeps 4

View all photos for Club Room, 2 Double Beds

Bar (on property)

Club Room, 2 Double Beds

8.0 out of 10
Very good
(4 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Bar (on property)

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(74 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(126 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(17 reviews)
  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(40 reviews)
  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bay View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Bay View

9.2 out of 10
Wonderful
(9 reviews)
  • 312 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Bay View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Bay View

9.6 out of 10
Exceptional
(15 reviews)
  • 312 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(11 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 590 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, City View

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, City View

8.0 out of 10
Very good
(5 reviews)
  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Union Square View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Union Square View)

9.2 out of 10
Wonderful
(15 reviews)
  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Union Square View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Union Square View)

8.8 out of 10
Excellent
(11 reviews)
  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for VIP Suite

VIP Suite | Premium bedding, pillowtop beds, in-room safe, desk

VIP Suite

10.0 out of 10
Exceptional
(1 review)
  • 950 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Premium bedding, pillowtop beds, in-room safe, desk

Luxury Suite

  • 797 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for VIP Suite

Bathroom | Designer toiletries, hair dryer, towels, soap

VIP Suite

  • Sleeps 3

View all photos for Accessible Room with Roll-in Shower

Premium bedding, pillowtop beds, in-room safe, desk

Accessible Room with Roll-in Shower

  • Sleeps 3

View all photos for Accessible Room with Tub

Premium bedding, pillowtop beds, in-room safe, desk

Accessible Room with Tub

  • Sleeps 3

View all photos for King Room with Club Access

Dining

King Room with Club Access

  • Sleeps 3

View all photos for Two Double Room with Club Access

Premium bedding, pillowtop beds, in-room safe, desk

Two Double Room with Club Access

  • Sleeps 4

View all photos for Deluxe Suite

Living area | 55-inch flat-screen TV with cable channels, Smart TV, iPod dock

Deluxe Suite

  • Sleeps 3

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About this property

Grand Hyatt San Francisco

Hotel in Union Square
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Grand Hyatt San Francisco offers 668 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center, 25 meeting rooms, and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 30000 square feet (2787 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
OneUp Restaurant - Onsite buffet restaurant.
OneUP Lounge - Onsite bar. Open daily.
Coffee Cart - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 90.06 per night; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 41.80 for adults and USD 20.91 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Coffee Cart
  • OneUP Lounge
  • OneUp Restaurant

Things to do

  • 24-hour gym
  • Art gallery

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 25 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 36 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 47.08 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 41.80 for adults and USD 20.91 for children
  • Covered valet parking fee: USD 90.06 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 25 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hyatt San Francisco Union Square
Hyatt Hotel San Francisco Grand Square Union
Grand Hyatt San Francisco Union Square Hotel

Grand Hyatt San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 671 out of 1020 reviews
Rating 8 - Good. 199 out of 1020 reviews
Rating 6 - Okay. 73 out of 1020 reviews
Rating 4 - Poor. 37 out of 1020 reviews
Rating 2 - Terrible. 40 out of 1020 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Xuan

I like the place because staffs are very friendly and the place is convenient to all the shops I like.
Stayed 1 night in Oct 2025

8/10 Good

Seyed Pezhman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy, efficient check in. Clean room nice view. Conscientious staff. Excellent location.
Stayed 3 nights in Oct 2025

6/10 Okay

Jamie Peter

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
There are hardly any stores near by for basic essentials as the local area is totally dead with most of the businesses having left the area. The property itself is very tired and needs renovation. I wouldn’t stay again.
Stayed 5 nights in Sep 2025

8/10 Good

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great breakfast buffet, clean rooms. The only thing that is odd is how many additional fees you have to pay by the time you leave. I knew going into it I’d be paying a rate per day in additional fees, but when I checked out I had to provide my card again for it to be charged once more. So I paid online to book the rooms, gave my card upon check in for the additional property fees, and then upon checkout I had to pay more money. I’m not sure if I’d return simply because of that. Everything else about the hotel is nice though
Stayed 3 nights in Sep 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Great people. Great all the way around.
Stayed 2 nights in Sep 2025

8/10 Good

Katrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Conveniently located. Clean room and facility.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice hotel in a really great location. I would recommend to others looking for a place to stay in SF to stay here
Stayed 3 nights in Jul 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Alexandru

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with great location!
Stayed 1 night in Sep 2025

10/10 Excellent

LaDonna, Mount Vernon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Sep 2025

2/10 Terrible

Nick

Disliked: Cleanliness, staff & service, property conditions & facilities
They issued a “mobile passkey” to a STRANGER. - then when i asked questions they to verify my safety, they deflected, argued, and gaslit me. When i asked to speak to the person THAT “confirmed it was all a misunderstanding, they then called the police.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

A wonderful hotel. Workers were very pleasant and service oriented. Property was excellent!
Stayed 1 night in Aug 2025

4/10 Poor

Emily

Stayed 3 nights in Aug 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Clayton, Sylmar

Stayed 3 nights in Jul 2025

6/10 Okay

Cherie

Traveled with partner
Liked: Staff & service
No more room service -limited menu options for restaurant.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yu Chung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walkable to Chinatown
Stayed 1 night in Aug 2025

10/10 Excellent

Johann

Traveled with group
Stayed 2 nights in Aug 2025

10/10 Excellent

Nilesh

Stayed 2 nights in Sep 2025

10/10 Excellent

Ruby

Stayed 1 night in Aug 2025

8/10 Good

Cory

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Stayed 3 nights in Aug 2025

10/10 Excellent

Aatmodhee

Stayed 4 nights in Aug 2025