See all properties

HI San Francisco Downtown Hostel

2.0 star property

Choose dates to view prices

Photo gallery for HI San Francisco Downtown Hostel

Lounge
Lounge
Reception
Fridge, microwave
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
312 Mason Street, San Francisco, CA, 94102
  • Union Square
    ‪3 min walk‬
  • Moscone Convention Center
    ‪14 min walk‬
  • Oracle Park
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

View all photos for Bed in Men's 4-bed Dormitory

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Men's 4-bed Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Women's 4-bed Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Men's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Men's 4-bed Dormitory Ensuite

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Women's 4-bed Dormitory Ensuite

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in All-Gender 6-Bed Dorm Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in All-Gender 6-Bed Dorm Ensuite

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Private Economy Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Private Economy Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Private Twin Room Ensuite

Private Twin Room Ensuite | Desk, laptop workspace, blackout drapes, iron/ironing board

Private Twin Room Ensuite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Private Queen Room Ensuite

Private Queen Room Ensuite | Desk, laptop workspace, blackout drapes, iron/ironing board

Private Queen Room Ensuite

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Chapter San Francisco

  • Free WiFi
  • Laundry
  • Housekeeping
  • Microwave
4.7 out of 5, Exceptional, (234)
The price is $67
per night
includes taxes & fees
May 21 - May 22
Chapter San Francisco

About this property

HI San Francisco Downtown Hostel

Hostel in Union Square
Along with coffee/tea in a common area, this smoke-free hostel has a microwave in a common area and a refrigerator in a common area. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a library are onsite. Housekeeping is available on request.
HI San Francisco Downtown Hostel offers 99 accommodations with hair dryers and portable fans. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered on request and irons/ironing boards can be requested.
HI San Francisco Downtown Hostel features a library, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. This San Francisco hostel also offers coffee/tea in a common area, laundry facilities, and an ATM.

HI San Francisco Downtown Hostel is a smoke-free property.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Foosball table
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from May 1 2025 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hostel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 35 per night(82 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hi Francisco Hostel Francisco
HI San Francisco Downtown Hostel San Francisco
HI San Francisco Downtown Hostel Hostel/Backpacker accommodation

HI San Francisco Downtown Hostel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 198 out of 295 reviews
Rating 8 - Good. 69 out of 295 reviews
Rating 6 - Okay. 14 out of 295 reviews
Rating 4 - Poor. 7 out of 295 reviews
Rating 2 - Terrible. 7 out of 295 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Valeria

Disliked: Amenities
I’m trying to cancel my stay as I’m still at the airport in a different city and the payment I utilized might be a scam from the company I applied for the credit from. Key One (master card). I continue to call to the bank and they just transfer me but I believe they continue to gamble for something is already lost.
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Liked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Quiet, cheap, clean hostel with good staff. Just gotta fix the elevator. Good kitchen and laundry. Comfortable bed but creaky springs every time you roll over. A convenient location for transport around the city. One block from Union Square. I would stay here again. ps: Lime scooters won’t make it up the hill.
Stayed 2 nights in Jan 2025

10/10 Excellent

Elisa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at a few hostels in the city. This feels the safest and most comfortable.
Stayed 8 nights in Jan 2025

8/10 Good

Geoffrey

Stayed 1 night in Jan 2025

8/10 Good

Thuy Trang

Stayed 1 night in Jan 2025

10/10 Excellent

RANGHAI

Stayed 2 nights in Jan 2025

10/10 Excellent

Rinky

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very unhygienic and disgusting the restroom are not clean and they smell very bad that we wouldn't even use them. I hated staying here every minute
Stayed 1 night in Dec 2024

10/10 Excellent

Sudhanshu

Liked: Cleanliness, staff & service, property conditions & facilities
Great place overall
Stayed 2 nights in Dec 2024

10/10 Excellent

FRANCESCO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Hamza

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Stayed 2 nights in Nov 2024

8/10 Good

Leslie, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that room where clean and safe. Breakfast and the kitchen was a very nice experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohammad

Stayed 5 nights in Dec 2024

10/10 Excellent

Mohammad

Stayed 7 nights in Nov 2024

10/10 Excellent

Mohammad

Stayed 2 nights in Dec 2024

10/10 Excellent

Florencia

Great experience.
Stayed 4 nights in Nov 2024

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv in room but had a blessed stay
Stayed 1 night in Nov 2024

10/10 Excellent

Ma. Deborah J. Dela

Traveled with family
Liked: Cleanliness, staff & service, amenities
My second stay here. The first stay was great, shared beds with 4 other girls, room was in the second floor, very nice, clean and quiet room, breakfast was substantial too. I was impressed, so on my second visit to SFO, I brought my daughter with me. Was given a 5th floor room, for 3 people, but only me and my daughter occupied it the whole 2-night stay. The room smelled of dirty, old and wet carpet. We arrived almost 12 midnight, and only had a day to tour the city, we didn’t ask for a room-change for it was a waste of time. I would still stay in this hostel the next visit, for it’s very near the Powell station and lots of connecting transportation to everything, but I’ll be sure to ask for a room change if the room smells.
Stayed 2 nights in Nov 2024

10/10 Excellent

Xinyi

Stayed 2 nights in Oct 2024

6/10 Okay

Paapa

Stayed 4 nights in Nov 2024

10/10 Excellent

Diana Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. This was my first time in SF and first time staying at a hostel. I chose to stay in the private queen room. The location is awesome, right in the downtown area and close to public transportation. There’s free WiFi and a modest free breakfast (toast, cereal, boiled eggs, coffee). The second floor has a lounging area and a foosball table. The staff was kind and helpful. It was very clean. The room was spacious.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea Issanagui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a female dorm for one night. It was comfortable. The only thing was that the carpet felt moist and I didn’t know why. Bathroom was outside the room but huge and with hot water. It’s an old classical building right in the middle of everything. Breakfast was basic but appreciated anyway. Would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. What I would expect, which is nice isn't it? HI's are all a little bit different, but dependable - you know? Thanks.
Stayed 1 night in Nov 2024

10/10 Excellent

Chantal

Liked: Cleanliness, property conditions & facilities
Great hotel for the price. Amazing location. A little noisy.
Stayed 7 nights in Oct 2024