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HI San Francisco Downtown Hostel

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for HI San Francisco Downtown Hostel

Lounge
Lounge
Exterior
Free daily continental breakfast
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
312 Mason Street, San Francisco, CA, 94102
  • Union Square
    ‪3 min walk‬
  • Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Warfield Theatre
    ‪5 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪15 min drive‬

Room options

View all photos for Bed in Men's 4-bed Dormitory

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Men's 4-bed Dormitory

7.6 out of 10
Good
(4 reviews)
  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for Bed in Women's 4-bed Dormitory

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Women's 4-bed Dormitory

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for Bed in Men's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Men's 4-bed Dormitory Ensuite

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for Bed in Women's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Women's 4-bed Dormitory Ensuite

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in All-Gender 6-Bed Dorm Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in All-Gender 6-Bed Dorm Ensuite

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Private Economy Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Private Economy Room

7.8 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Private Twin Room Ensuite

Private Twin Room Ensuite | Desk, laptop workspace, blackout drapes, iron/ironing board

Private Twin Room Ensuite

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Private Queen Room Ensuite

Private Queen Room Ensuite | Desk, laptop workspace, blackout drapes, iron/ironing board

Private Queen Room Ensuite

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

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The price is $111
per night
includes taxes & fees
Feb 2 - Feb 3
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About this property

HI San Francisco Downtown Hostel

Hostel in Union Square
Along with coffee/tea in a common area, this smoke-free hostel has a microwave in a common area and a refrigerator in a common area. Free continental breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a library are onsite. Housekeeping is available on request.
HI San Francisco Downtown Hostel offers 99 accommodations with hair dryers and portable fans. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered on request and irons/ironing boards can be requested.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This San Francisco hostel also offers a library, multilingual staff, and tour/ticket assistance.

HI San Francisco Downtown Hostel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 35 per night)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Foosball table
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from December 1 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hostel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 35 per night(82 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hi Francisco Hostel Francisco
HI San Francisco Downtown Hostel San Francisco
HI San Francisco Downtown Hostel Hostel/Backpacker accommodation

HI San Francisco Downtown Hostel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 181 out of 268 reviews" "
Rating 8 - Good. 63 out of 268 reviews" "
Rating 6 - Okay. 12 out of 268 reviews" "
Rating 4 - Poor. 7 out of 268 reviews" "
Rating 2 - Terrible. 5 out of 268 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First stay at a hostel. Not bad.
Only needed a clean room to stay in for the night after seeing a late show. I was there for check in and then back around 2am to sleep. I had a top bunk, the bed was fine, no one was on bottom. A five minute walk from Bart. I was hoping for a better breakfast but it was very simple(I had toast with butter and jam,an apple, and some boiled eggs and coffee), but better than nothing. There's also a cafe/restaurant next door if you want something else. I would stay again for the price.
Stayed 1 night in Sep 2024

10/10 Excellent

Josue

Stayed 1 night in Sep 2024

10/10 Excellent

Sui Yin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kris Ann

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Elisa

Stayed 5 nights in Aug 2024

10/10 Excellent

Intakab

Great
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it.
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming
I have stayed here 2x and having stayed at another hostel in SF this is the one I'd recommend. It's so clean and comfortable, with a great lounge and kitchen and lots of friendly people.
Stayed 3 nights in Jul 2024

4/10 Poor

Katelyn

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nadeep

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Hamzah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well I slept during my whole stay but everything was good
Stayed 1 night in Jul 2024

10/10 Excellent

Bruna

Stayed 1 night in Jul 2024

10/10 Excellent

Govind

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Kaleem, Nepean

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

8/10 Good

Hiroki, Wako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかった点: ・年季の入った建物ながらとても清潔でした ・街の中心部にあるため主要な観光地へのアクセスがしやすかったです 気になった点: ・水回りや廊下からすごく独特な臭いがしました ・朝食はブッフェ形式ですが値段相応の最低限の内容でした
Stayed 4 nights in Jun 2024

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Elina

Stayed 2 nights in Jun 2024

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!
Stayed 2 nights in Jun 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice amenities, great for a budget place to stay while exploring SF. Staff is also very helpful.
Stayed 3 nights in Jun 2024

8/10 Good

Francesca

Stayed 4 nights in Jun 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly
Stayed 1 night in Jun 2024

10/10 Excellent

Chenoa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homey and cute
Stayed 2 nights in May 2024

10/10 Excellent

Begimai

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Stayed 4 nights in Apr 2024