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HI San Francisco Downtown Hostel

2.0 star property

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Photo gallery for HI San Francisco Downtown Hostel

Lounge
Fridge, microwave
Reception
Lounge
Private Queen Room Ensuite | 1 bedroom, desk, laptop workspace, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
312 Mason Street, San Francisco, CA, 94102
  • Union Square
    ‪3 min walk‬
  • Moscone Convention Center
    ‪13 min walk‬
  • Oracle Park
    ‪2 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Bed in Men's 4-bed Dormitory

1 bedroom, desk, laptop workspace, blackout drapes

Bed in Men's 4-bed Dormitory

7.6 out of 10
Good
(5 reviews)
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory

1 bedroom, desk, laptop workspace, blackout drapes

Bed in Women's 4-bed Dormitory

7.8 out of 10
Good
(6 reviews)
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Men's 4-bed Dormitory Ensuite

1 bedroom, desk, laptop workspace, blackout drapes

Bed in Men's 4-bed Dormitory Ensuite

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory Ensuite

1 bedroom, desk, laptop workspace, blackout drapes

Bed in Women's 4-bed Dormitory Ensuite

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in All-Gender 6-Bed Dorm Ensuite

1 bedroom, desk, laptop workspace, blackout drapes

Bed in All-Gender 6-Bed Dorm Ensuite

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Private Economy Room

1 bedroom, desk, laptop workspace, blackout drapes

Private Economy Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Private Twin Room Ensuite

Private Twin Room Ensuite | 1 bedroom, desk, laptop workspace, blackout drapes

Private Twin Room Ensuite

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Private Queen Room Ensuite

Private Queen Room Ensuite | 1 bedroom, desk, laptop workspace, blackout drapes

Private Queen Room Ensuite

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Chapter San Francisco

  • Free WiFi
  • Laundry
  • Housekeeping
  • Microwave
4.7 out of 5, Exceptional, (256)
$129 nightly
The price is $129 total
includes taxes & fees
Chapter San Francisco

About this property

HI San Francisco Downtown Hostel

Hostel in Union Square
Along with coffee/tea in a common area, this smoke-free hostel has a microwave in a common area and a refrigerator in a common area. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a library are onsite. Housekeeping is available on request.
HI San Francisco Downtown Hostel offers 99 accommodations with hair dryers and portable fans. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered on request and irons/ironing boards can be requested.
HI San Francisco Downtown Hostel features a library, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. This San Francisco hostel also offers coffee/tea in a common area, laundry facilities, and an ATM.

HI San Francisco Downtown Hostel is a smoke-free property.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Foosball table
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 35 per night(82 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hi Francisco Hostel Francisco
HI San Francisco Downtown Hostel San Francisco
HI San Francisco Downtown Hostel Hostel/Backpacker accommodation

HI San Francisco Downtown Hostel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 209 out of 308 reviews
Rating 8 - Good. 71 out of 308 reviews
Rating 6 - Okay. 14 out of 308 reviews
Rating 4 - Poor. 7 out of 308 reviews
Rating 2 - Terrible. 7 out of 308 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ralph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mohammad

Stayed 2 nights in Dec 2024

10/10 Excellent

Xinyi

Stayed 2 nights in Feb 2025

10/10 Excellent

Gustavo

Stayed 1 night in Feb 2025

10/10 Excellent

Ma. del Rosario

Stayed 1 night in Feb 2025

10/10 Excellent

Jong Hyun

Stayed 1 night in Feb 2025

10/10 Excellent

Sui Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel is near the Powell St station which is convenient to go to different part of the city. It is clean and the staff are very friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Naledi

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this place
Stayed 2 nights in Jan 2025

2/10 Terrible

Valeria

Disliked: Amenities
I’m trying to cancel my stay as I’m still at the airport in a different city and the payment I utilized might be a scam from the company I applied for the credit from. Key One (master card). I continue to call to the bank and they just transfer me but I believe they continue to gamble for something is already lost.
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Liked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Quiet, cheap, clean hostel with good staff. Just gotta fix the elevator. Good kitchen and laundry. Comfortable bed but creaky springs every time you roll over. A convenient location for transport around the city. One block from Union Square. I would stay here again. ps: Lime scooters won’t make it up the hill.
Stayed 2 nights in Jan 2025

10/10 Excellent

Elisa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at a few hostels in the city. This feels the safest and most comfortable.
Stayed 8 nights in Jan 2025

8/10 Good

Geoffrey

Stayed 1 night in Jan 2025

8/10 Good

Thuy Trang

Stayed 1 night in Jan 2025

10/10 Excellent

RANGHAI

Stayed 2 nights in Jan 2025

10/10 Excellent

Rinky

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very unhygienic and disgusting the restroom are not clean and they smell very bad that we wouldn't even use them. I hated staying here every minute
Stayed 1 night in Dec 2024

10/10 Excellent

Sudhanshu

Liked: Cleanliness, staff & service, property conditions & facilities
Great place overall
Stayed 2 nights in Dec 2024

10/10 Excellent

FRANCESCO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Hamza

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Stayed 2 nights in Nov 2024

8/10 Good

Leslie, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that room where clean and safe. Breakfast and the kitchen was a very nice experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohammad

Stayed 5 nights in Dec 2024

10/10 Excellent

Mohammad

Stayed 7 nights in Nov 2024

10/10 Excellent

Mohammad

Stayed 2 nights in Dec 2024

10/10 Excellent

Florencia

Great experience.
Stayed 4 nights in Nov 2024