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Hampton Inn & Suites San Mateo-San Francisco Airport

3.0 star property

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Photo gallery for Hampton Inn & Suites San Mateo-San Francisco Airport

Lobby
Reception
Hypo-allergenic bedding, individually decorated, individually furnished
Free daily buffet breakfast
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Laundry
$119
includes taxes & fees
Dec 19 - Dec 20

Explore the area

View in a map
2940 S. Norfolk Street, San Mateo, CA, 94403
  • Place, Los Prados Park
    ‪3 min walk‬
  • Place, San Mateo County Event Center
    ‪18 min walk‬
  • Place, Hillsdale Shopping Center
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪9 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, individually decorated, individually furnished

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 337 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 King Bed

9.2 out of 10
Wonderful
(31 reviews)
  • 268 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 King Bed

  • 268 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Hypo-allergenic bedding, individually decorated, individually furnished

Studio Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(14 reviews)
  • 402 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, individually decorated, individually furnished

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(38 reviews)
  • 303 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, individually decorated, individually furnished

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(6 reviews)
  • 367 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mob/Hearing, RI Shower, High Floor)

Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 King Bed, Accessible (Mob/Hearing, RI Shower, High Floor)

8.6 out of 10
Excellent
(4 reviews)
  • 367 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Hypo-allergenic bedding, individually decorated, individually furnished

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 337 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Hypo-allergenic bedding, individually decorated, individually furnished

Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 402 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites San Mateo-San Francisco Airport

3-star hotel in East San Mateo
Along with dry cleaning, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided.
Hampton Inn & Suites San Mateo-San Francisco Airport offers 181 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. 50-inch LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers dry cleaning/laundry services and an elevator. Onsite uncovered self parking is complimentary.

Hampton Inn & Suites San Mateo-San Francisco Airport is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator (42 inch wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Wet bar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 125.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Hampton Inn & Suites San Mateo-San Francisco Airport Hotel
Hampton Inn & Suites San Mateo-San Francisco Airport San Mateo

Reviews

Hampton Inn & Suites San Mateo-San Francisco Airport Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 629 out of 798 reviews
Rating 8 - Good. 122 out of 798 reviews
Rating 6 - Okay. 24 out of 798 reviews
Rating 4 - Poor. 11 out of 798 reviews
Rating 2 - Terrible. 12 out of 798 reviews

Reviews

8/10 Good

Regina

Traveled with family
Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Vicky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Likes: Free parking. Right off highway. Beds and bedding very comfortable. Plenty of outlets and USB. Shower was spacious but water pressure was weak. Dislikes: Room too small for two queen beds. Sliding bathroom door did not shield noises (running faucet and toilet flushing was very loud). Only one chair. Breakfast fair. Eggs and sausage patties did not taste like real eggs and sausages. The hard boiled egg made up for it. Bread items good. Loved the strawberry cream cheese! Waffles a plus. The tong for the muffins too small. Staff insisted tong be used for muffins but couldn't clamp the muffins without smashing it. No sanitizer anywhere. Should at least be placed around food area so guests can sanitize their hands after touching all the serving utensils and liquid dispensers.
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast choices are great. Everything is made fresh everyday of your stay. The bed is comfortable and the view from my room is beautiful! The hotel is off the freeway exit and this hotel has a noice cancellation because we couldn’t hear the noice at all. The
Stayed 2 nights in Aug 2025

10/10 Excellent

TOSHIYUKI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Clean and Convenient

Location is very convenient for my business trip. Check in and check out staff were all friendly and helpful. Rooms were very clean. Checked all the important boxes. But for some odd reason the noise between rooms was loud, keeping me up all night hearing footsteps thumping down the corridor and from the room up above. Strange problem for a building like this. Breakfast was basic but as expected for this hotel tier. House coffee worse.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Calum

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy clean rooms with free parking. Loved the free tea/coffee in the lobby. Breakfast was tasty but I would suggest they change to using actual plates and utensils instead of paper plates and plastic knives and forks - it cheapens what would otherwise be a good breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Carl

Stayed 3 nights in Aug 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Nazeem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very clean rooms. Nice open view. Comfortable beds. Kids friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Haunani

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Haunani

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toilet problem

No laundry facilities My bathroom was not clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food options were excellent. The king bed was great. Hotel appears to be newer construction so it was very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Stayed 4 nights in Aug 2025

8/10 Good

Christine M., Vancouver

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed at this hotel 3 times, as it’s very close to the family we’re visiting. It’s still very new and clean. We appreciate the free parking and the included self-serve breakfast is convenient, with lots of variety.
Stayed 3 nights in Aug 2025

4/10 Poor

David

Disliked: Amenities, property conditions & facilities
This section shouldn’t be required if you want input on the info above…
Stayed 5 nights in Aug 2025

10/10 Excellent

Christy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family enjoyed the comfortable room, great breakfast options, and the convenient location! Highly recommend!
Stayed 5 nights in Aug 2025

8/10 Good

Ricardo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to restaurant, shopping and transportation.
Stayed 1 night in Aug 2025

8/10 Good

junko, new york

Stayed 1 night in Aug 2025

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very approachable, polite. Facility, rooms are clean.
Stayed 1 night in Aug 2025

10/10 Excellent

MICHAEL D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room didn't have a TV remote at first, and the night clerk came up to the room and helped me log in to the Hilton app so I could turn off the television at 12:30 am. A new remote was waiting for me on my return the next evening.
Stayed 3 nights in Aug 2025

10/10 Excellent

Arwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from SFO. Excellent amenities across the highway. Safe and walkable neighborhood. Breakfast was great.
Stayed 1 night in Jul 2025

6/10 Okay

Katherine

Stayed 2 nights in Jul 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great. Very clean & comfortable. My only gripe is that they were not prepared on Saturday for the large amount of people at breakfast. Everything was basically picked over. No forks. When I asked if they could put out more the lady said no. Same as the eggs. All gone & lady said no more. Coffee gone. They should know by by the amount of reservations they have to accommodate. I'm sure they had additional supplies in the back, they just did not want to put them out.
Stayed 1 night in Aug 2025