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Handlery Union Square Hotel

3.5 star property

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Photo gallery for Handlery Union Square Hotel

Exterior
Lobby sitting area
Premier Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk
Lobby
Outdoor pool, a heated pool, open 8 AM to 8 PM, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
351 Geary St, San Francisco, CA, 94102
  • Union Square
    ‪2 min walk‬
  • Moscone Convention Center
    ‪13 min walk‬
  • Oracle Park
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Premier Room, 1 King Bed

8.8 out of 10
Excellent
(104 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Premier Room, 2 Queen Beds

9.0 out of 10
Wonderful
(111 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Double Room, 2 Double Beds

8.2 out of 10
Very good
(109 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | 1 bedroom, premium bedding, in-room safe, desk

Standard Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(134 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(97 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby sitting area

Chancellor Hotel on Union Square

  • Free WiFi
  • Bar
  • Laundry
  • Housekeeping
4.6 out of 5, Wonderful, (2747)
$149 nightly
The price was $176
The price is $149 total
includes taxes & fees
Chancellor Hotel on Union Square

About this property

Handlery Union Square Hotel

Hotel in Union Square
An outdoor pool, a fitness center, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and a business center.
Handlery Union Square Hotel offers 377 accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
In addition to an outdoor pool, Handlery Union Square Hotel provides a sauna and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Parking is available onsite for a surcharge.

Handlery Union Square Hotel is a smoke-free property.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Covered valet parking on site (USD 65 per day; includes in/out privileges)
  • Covered extended parking on site (USD 75 per night)

Things to do

  • Gym
  • Heated pool
  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 65 per day (in/out privileges)
  • Covered extended parking fee: USD 75 per night
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 8 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Handlery
Handlery Hotel
Handlery Hotel Union Square
Handlery Union Square
Handlery Union Square Hotel
Hotel Handlery
Hotel Handlery Union Square
Union Square Handlery
Union Square Handlery Hotel
Handlery Hotel San Francisco
Handlery Union Square San Francisco
Handlery Union Square
Handlery Union Square Hotel Hotel
Handlery Union Square Hotel San Francisco
Handlery Union Square Hotel Hotel San Francisco

Handlery Union Square Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1422 out of 2485 reviews
Rating 8 - Good. 680 out of 2485 reviews
Rating 6 - Okay. 257 out of 2485 reviews
Rating 4 - Poor. 73 out of 2485 reviews
Rating 2 - Terrible. 53 out of 2485 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent, only a couple mins walk to union sq or to public transport
Stayed 1 night in Mar 2025

10/10 Excellent

Richard, Austin

Stayed 1 night in Mar 2025

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is in a great location and inline photos looked pretty good but the hotel was disgusting. As soon as we got off the elevator the hallways smelled like old urine and the room although was very tidy, it smelled and felt so dirty. Was like putting lipstick on a pig. We immediately cancelled our reservation and booking a new hotel.
Stayed 4 nights in Mar 2025

2/10 Terrible

Luana

Front desk during weekdays are rude and impolite.

Front desk were rude and they lied to me when i adked if i could get an early visit. They said sure come back in an hour. I came back an hour and a half later. They didnt have a room for me available for me at the moment, in which i was okay with, but it was the way he said it to me. And he kept cutting me off and interupting me. The other employee that told me to come back in an hour basically denied that he even said that to me. Also i asked for a double room. I got a tiny, dark little room.
Stayed 1 night in Mar 2025

2/10 Terrible

Dione Ines

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refund dor very sorry room

Upon arrival, our room was uncomfortable and had an unpleasant odor. The bathroom was extremely dirty, as shown in the photos. They offered us a suite to compensate for the issue for one night, but it wasn't very good either. After the room service cleaned, we found more dirt hidden behind the toilet. I've never experienced such poor service. We hope Hotels.com will help us resolve this issue, as we moved to the Hilton the following day, based on the promise of a refund that never materialized. We are still waiting for the refund for the nights we didn't stay there, and to our surprise, another charge appeared.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the hotel was quite, but did not appreciate that I had to walk to the first floor at the back to take an elevator to my room.
Stayed 4 nights in Feb 2025

8/10 Good

Aaron

Business traveler
Liked: Cleanliness, staff & service, amenities
A great location. Room perhaps a little outdated. Felt safe. Clean. Staff friendly. Would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marijoy, Van Nuys

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Mar 2025

8/10 Good

Dany

Traveled with group
Liked: Cleanliness, staff & service, amenities
Loved the place, it feels old a bit. There was a lot of noise coming from electric outlets and the ceiling of our room. We still enjoyed our stay but a bit expensive for it.
Stayed 4 nights in Mar 2025

10/10 Excellent

Binqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good！
Stayed 1 night in Mar 2025

6/10 Okay

Steven, Gretna

Business traveler
Disliked: Staff & service, property conditions & facilities
Overall, the stay was OK. It was a more cost effective hotel than many others nearby. However, this hotel had a highly dysfunctional staff. There were several arguments via staff while I was there. It seemed to me that the hotel management were promoting a particular manager that did not deserve to be promoted and it made the other staff resentful. The hotel is in a really good location. The rooms were basic but mostly clean. The HVAC controls were terrible which made the stay more irritating than it should have been. With a little bit of investment, the hotel could be much better.
Stayed 3 nights in Mar 2025

6/10 Okay

Sukhjit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Avoid tenderloin area; it does not feel safe
Stayed 2 nights in Mar 2025

10/10 Excellent

Cesar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

RENE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent
Stayed 1 night in Mar 2025

4/10 Poor

Samantha

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Patty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their garage can accommodate my 7.5 vehicle
Stayed 2 nights in Mar 2025

2/10 Terrible

Andrea

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never Again

Horrible service by assistant manager. This hotel is not ADA friendly. I have limited mobility and will never stay at this hotel again
Stayed 1 night in Feb 2025

8/10 Good

zoie

Stayed 4 nights in Mar 2025

8/10 Good

Fatima

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Nosey housekeeper

It's a really old hotel, when you enter it has an amazing ambiance. Long walk from valet parking to check-in desk and the elevator is not an elevator its a wheel chair lift so be prepared if you have a lot of bags. Ultimately, if you want to be in the middle of everything your in the right spot. One thing is house keeping has a problem with walking in your room without knocking. She just walked in our room and our friends room in the morning without knocking, just ipens the door and says "sorry".. no good! Other than that I recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Amber

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect! The room was good sized for a family of 4.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice SF hotel, reasonable price, convenient locati

Well-appointed room with minifridge, toiletries, plenty of towels, sitting area and a comfortable bed. The ceiling over the bathroom vanity was damaged and peeling and we could hear the people talking (very early morning) in the adjoining room. Some better insulation and upkeep is advised.
Stayed 1 night in Mar 2025

10/10 Excellent

Danyela, Redding

Liked: Property conditions & facilities
Great location!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Shannon

Traveled with family
Good location to a lot of things
Stayed 7 nights in Mar 2025