Hillsdale Inn

3.0 star property

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February 2025

Photo gallery for Hillsdale Inn

Outdoor pool
Standard Room, 2 Double Beds, Non Smoking | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Standard Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, bed sheets
Reception
Outdoor pool

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • Parking included

Explore the area

Map
477 E Hillsdale Blvd, San Mateo, CA, 94403
  • San Mateo County Event Center
    14 min walk
  • Hillsdale Shopping Center
    16 min walk
  • San Francisco Bay
    4 min drive
  • San Francisco, CA (SFO-San Francisco Intl.)
    12 min drive

Room options

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hillsdale Inn

3-star inn in South San Mateo
An outdoor pool, coffee/tea in a common area, and free newspapers are available at this inn. Free continental breakfast and free self parking are also provided. Additionally, a picnic area, ATM/banking services, and multilingual staff assistance are onsite.
Hillsdale Inn offers 50 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

40-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the inn include an outdoor pool.
A complimentary breakfast is offered each morning. This business-friendly inn also offers an outdoor pool, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Hillsdale Inn has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:30 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • ATM
  • Free newspapers in lobby
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception desk hours are: Friday-Saturday from 7 AM - 11 PM; on Sunday from 8 AM - 8 PM; on Monday through Thursday from 7 AM - 10 PM. If arriving outside of regular check-in hours please contact the hotel directly.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Hillsdale Inn
Hillsdale Inn San Mateo
Hillsdale Inn Inn
Hillsdale Inn San Mateo
Hillsdale Inn Inn San Mateo

Hillsdale Inn Reviews

Reviews

5.0
Rating 10 - Excellent. 85 out of 935 reviews" "
Rating 8 - Good. 153 out of 935 reviews" "
Rating 6 - Okay. 187 out of 935 reviews" "
Rating 4 - Poor. 197 out of 935 reviews" "
Rating 2 - Terrible. 313 out of 935 reviews" "

5.4/10

Cleanliness

6.0/10

Staff & service

5.8/10

Amenities

4.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
Disappointed? A little
We we not even sure we had gotten the right room. The beds were not queen size like in the reservation. 1 made a terrible amount of noise when you moved around on it. The cleanliness was questionable. The pool had very limited hours but looked clean. Overall a NO frills place.
Stayed 3 nights in Jul 2021

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best at a reasonable price. Hands down.
A very nice hotel for the price. I would book again every time. It was quiet. Clean linen. I got a nice sized room with balcony, there was a nice pool and a bench complete with bhuda statue. Hotel owner was very helpful with booking and checkin times and went the extra mile helping with my late check in. Very nice well kept hotel. I encountered not a single issue or anything seedy. A genuinely nice budget hotel that i hope stays around, even with a change in ownership. Would have loved to see the sports bar up and running. :)
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good night sleep nice and clean room thanks
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing that i would say i liked the property was discosting with squocky bed and cocroches in the room and no wakeup call or front desk after 8 pm till 10 am no breakfast and no AC stuff eas stolen from my car in the parking lot but they told me thair are not responsible the shower was dirty bathrooms ware not sanitysed bed was making squicky noises and was super unconfirtible staff ware rude and unprofessional the roof looked like it had a leak at some point but nobody cared to fix it no dining or room service was provided
Stayed 3 nights in Jun 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
Wow, these guys are something else. If I could give negative stars I would! Service and attitude was so bad it turned comical! Almost straight out of a bad sitcom! We were about 130 miles from the location when some lady named Stephanie called and said if we don't get there by 8pm our hotel room would expire and we wouldn't get our money back. First off, there was nowhere on the expedia website that stated this under the hotel description. If we knew we would have made sure to get there sooner. This Steph lady was rude and unnecessarily combative. We decided to stop and stay somewhere else that night but arrived at the hotel the next day. Once there we found out Stephanie wasn't even the manager as she had lied she was. I also purchased breakfast with the room and get this...yall ready? She said there's a coffee maker in your room and here's a packet of oatmeal! Lord I can't make this up! We stayed the second night because we were too tired to find another hotel but please please please stay away from this place! I don't even know how it's still in business! I have to now request a refund from my credit card company. I don't understand how this type of fraud businesses verified by expedia and offering to people.
Stayed 3 nights in Jun 2021

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Their Wi-Fi signal didn't reach the room, it was only available around the front desk area. Tried to call the front desk from the room several times and they never pick up. No AC in the room.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like their daily house keeping room is clean and tidy
Stayed 6 nights in Apr 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
the carpet was very smelly and the place overall needs maintenance, looks dirty
Stayed 3 nights in Mar 2021

8/10 Good

Corinne

Business traveler
Liked: Cleanliness, staff & service, room comfort
big room with refrigerator and microwave; good price and nice a quiet
Stayed 21 nights in Jan 2021

10/10 Excellent

Edgardo.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

8/10 Good

Jesus, Fresno

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
I've been staying here for almost a year and it's perfect for my needs. Let me make this clear for the price don't expect too much out of this place. Beds are comfortable and house keeping is done daily but there's no a/c. They do provide a plug in fan & heater. Everything works its just an old place you still get a regular standard key to open room. Room comes with tv microwave mini fridge and a coffee maker. Rooms are pretty standard and convenient but if you're looking for something modern and up to date, luxury this is definitely not your choice!
Stayed 2 nights in Dec 2020

2/10 Terrible

Verified traveler

Business traveler
I never see the Hillsdale Inn don’t have air conditioning and heater They used small heater and regular air Not phone call in office Not good for stay
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2020

6/10 Okay

Ignacio

Business traveler
Liked: Cleanliness, staff & service, room comfort
Hillsdale Stay
Front office is amazing and very helpful!
Stayed 4 nights in Oct 2020

6/10 Okay

Verified traveler

Stayed 4 nights in Oct 2020

6/10 Okay

Travler, Los angles

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean ,old and no internet during the 3 days that I stayed there. Good location nice people at the reception.
Stayed 2 nights in Oct 2020

6/10 Okay

Kim

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2020

6/10 Okay

Matthew

Traveled with group, Business traveler
Liked: Cleanliness
The bay is very accessible here!
Stayed 6 nights in Sep 2020

10/10 Excellent

Ignacio

Business traveler
Liked: Cleanliness, staff & service, room comfort
Best front desk employee’s we’ve come acrossso far
Mia & Krista both front desk are amazing! They will accommodate anyway they can. Always with a smile! Place it’s self is older but for the price it’s just what ya need! Fridge & microwave in your room as well with no extra charge nor do you pay for parking or WiFi!
Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Sep 2020

10/10 Excellent

Drawnek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2020