An outdoor pool, coffee/tea in a common area, and free newspapers are available at this inn. Free continental breakfast and free self parking are also provided. Additionally, a picnic area, ATM/banking services, and multilingual staff are onsite.
Hillsdale Inn offers 50 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
40-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the inn include an outdoor pool.
A complimentary breakfast is offered each morning. This business-friendly inn also offers an outdoor pool, a vending machine, and multilingual staff. Complimentary self parking is available on site.
Hillsdale Inn has designated areas for smoking.
A complimentary continental breakfast is served each morning between 7:30 AM and 11:00 AM.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free internet
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free continental breakfast available daily 7:30 AM to 11:00 AM
Coffee and tea in common areas
Things to do
Outdoor pool
Family friendly
In-room microwave
In-room refrigerator
Outdoor pool
Conveniences
ATM
Free newspapers in lobby
Limited-hour front desk
Vending machine
Guest services
Housekeeping (daily)
Multilingual staff
Outdoors
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No elevator
Pool hoist on site
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchairs on site
More
2 floors
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
40-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Access via exterior corridors
Desk
Heating
Phone
Portable fan
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception desk hours are: Friday-Saturday from 7 AM - 11 PM; on Sunday from 8 AM - 8 PM; on Monday through Thursday from 7 AM - 10 PM. If arriving outside of regular check-in hours please contact the hotel directly.
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Property is also known as
Hillsdale Inn
Hillsdale Inn San Mateo
Hillsdale Inn Inn
Hillsdale Inn San Mateo
Hillsdale Inn Inn San Mateo
Hillsdale Inn Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 85 out of 935 reviews" "
10 - Excellent
85
Rating 8 - Good. 153 out of 935 reviews" "
8 - Good
153
Rating 6 - Okay. 187 out of 935 reviews" "
6 - Okay
187
Rating 4 - Poor. 197 out of 935 reviews" "
4 - Poor
197
Rating 2 - Terrible. 313 out of 935 reviews" "
2 - Terrible
313
5.4/10
Cleanliness
6.0/10
Staff & service
5.8/10
Amenities
4.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveler
Traveled with family
Jul 10, 2021
Disliked: Cleanliness
Disappointed? A little
We we not even sure we had gotten the right room. The beds were not queen size like in the reservation. 1 made a terrible amount of noise when you moved around on it. The cleanliness was questionable. The pool had very limited hours but looked clean. Overall a NO frills place.
A very nice hotel for the price.
I would book again every time. It was quiet. Clean linen. I got a nice sized room with balcony, there was a nice pool and a bench complete with bhuda statue. Hotel owner was very helpful with booking and checkin times and went the extra mile helping with my late check in. Very nice well kept hotel. I encountered not a single issue or anything seedy. A genuinely nice budget hotel that i hope stays around, even with a change in ownership. Would have loved to see the sports bar up and running. :)
nothing that i would say i liked
the property was discosting with squocky bed and cocroches in the room and no wakeup call or front desk after 8 pm till 10 am
no breakfast and no AC
stuff eas stolen from my car in the parking lot but they told me thair are not responsible
the shower was dirty
bathrooms ware not sanitysed
bed was making squicky noises and was super unconfirtible
staff ware rude and unprofessional
the roof looked like it had a leak at some point but nobody cared to fix it
no dining or room service was provided
Verified traveler
Stayed 3 nights in Jun 2021
2/10 Terrible
Verified traveler
Traveled with family
Jun 25, 2021
Disliked: Cleanliness, staff & service
Wow, these guys are something else. If I could give negative
stars I would! Service and attitude was so bad it turned comical!
Almost straight out of a bad sitcom! We were about 130 miles from the
location when some lady named Stephanie called and said if we don't
get there by 8pm our hotel room would expire and we wouldn't get our
money back. First off, there was nowhere on the expedia website that
stated this under the hotel description. If we knew we would have made
sure to get there sooner. This Steph lady was rude and unnecessarily
combative. We decided to stop and stay somewhere else that night but
arrived at the hotel the next day. Once there we found out Stephanie
wasn't even the manager as she had lied she was. I also purchased
breakfast with the room and get this...yall ready? She said there's a
coffee maker in your room and here's a packet of oatmeal! Lord I can't
make this up! We stayed the second night because we were too tired to
find another hotel but please please please stay away from this place!
I don't even know how it's still in business! I have to now request a
refund from my credit card company. I don't understand how this type of fraud businesses verified by expedia and offering to people.
Their Wi-Fi signal didn't reach the room, it was only available around the front desk area.
Tried to call the front desk from the room several times and they never pick up.
No AC in the room.
I've been staying here for almost a year and it's perfect for my needs. Let me make this clear for the price don't expect too much out of this place. Beds are comfortable and house keeping is done daily but there's no a/c. They do provide a plug in fan & heater. Everything works its just an old place you still get a regular standard key to open room. Room comes with tv microwave mini fridge and a coffee maker. Rooms are pretty standard and convenient but if you're looking for something modern and up to date, luxury this is definitely not your choice!
Jesus
Stayed 2 nights in Dec 2020
2/10 Terrible
Verified traveler
Business traveler
Dec 18, 2020
I never see the Hillsdale Inn don’t have air conditioning and heater
They used small heater and regular air
Not phone call in office
Not good for stay
The room was clean ,old and no internet during the 3 days that I stayed there.
Good location nice people at the reception.
Travler
Stayed 2 nights in Oct 2020
6/10 Okay
Kim
Oct 9, 2020
Liked: Cleanliness, room comfort
Kim
Stayed 3 nights in Oct 2020
6/10 Okay
Matthew
Traveled with group, Business traveler
Oct 3, 2020
Liked: Cleanliness
Matthew
Stayed 6 nights in Sep 2020
10/10 Excellent
Ignacio
Business traveler
Oct 3, 2020
Liked: Cleanliness, staff & service, room comfort
Best front desk employee’s we’ve come acrossso far
Mia & Krista both front desk are amazing! They will accommodate anyway they can. Always with a smile! Place it’s self is older but for the price it’s just what ya need! Fridge & microwave in your room as well with no extra charge nor do you pay for parking or WiFi!