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Hilton Garden Inn San Mateo

3.0 star property

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Photo gallery for Hilton Garden Inn San Mateo

Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, iron/ironing board
Terrace/patio
Restaurant
King Bed Bedroom Suite | Premium bedding, desk, laptop workspace, iron/ironing board
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

Map
2000 Bridgepointe Circle, San Mateo, CA, 94404
  • San Francisco Bay
    ‪3 min drive‬
  • San Mateo County Event Center
    ‪4 min drive‬
  • Hillsdale Shopping Center
    ‪5 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪13 min drive‬

Room options

View all photos for King Bed Bedroom Suite

King Bed Bedroom Suite | Premium bedding, desk, laptop workspace, iron/ironing board

King Bed Bedroom Suite

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

One King Bed, Accessible

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn San Mateo

Hotel in East San Mateo
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, conference space, and dry cleaning.
Hilton Garden Inn San Mateo offers 157 accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Mateo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in May 2024.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn San Mateo features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 3197 square feet (297 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. A total renovation of this property was completed in May 2024.

Hilton Garden Inn San Mateo is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Hilton Garden Inn San Mateo has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 24 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,197 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Renovated entire property - May 2024
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24.00 for adults and USD 12.00 for children
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel San Mateo
Hilton Garden Inn San Mateo
San Mateo Hilton Garden Inn
Hilton Garden Inn San Mateo Hotel San Mateo
Hilton San Mateo
Hilton Garden Inn San Mateo Hotel
Hilton San Mateo San Mateo
Hilton Garden Inn San Mateo Hotel
Hilton Garden Inn San Mateo San Mateo
Hilton Garden Inn San Mateo Hotel San Mateo

Hilton Garden Inn San Mateo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 1000 reviews
Rating 8 - Good. 314 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Bonn Anthony, San Francisco

Stayed 2 nights in Nov 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Hotel & Room. Would stay here again
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room and hotel. Easy parking and close to shopping.
Stayed 1 night in Dec 2024

10/10 Excellent

Mickey

Business traveler
Liked: Amenities
Nice hotel, better than expected!
Stayed 1 night in Dec 2024

10/10 Excellent

Kiley, Hilo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is (at least) our fourth time staying here. Through all of our visits, Sheena and the front desk staff have been incredibly helpful and responsive. The property is centrally located with loads of nearby shops, restaurants, and anything else we may need during our stay. Will definitely be back.
Stayed 7 nights in Nov 2024

10/10 Excellent

Chavonne Alexis, Beaumont

Stayed 3 nights in Nov 2024

8/10 Good

weina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they has microwave oven and refrigerator and lobby free coffee, very nice for the traveler in case they have some leftover food from the restaurant to bring back or reheat the coffer or water.
Stayed 2 nights in Dec 2024

2/10 Terrible

Alejandro

Stayed 3 nights in Sep 2024

8/10 Good

Qian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, nice hotel and stuffs
Stayed 1 night in Dec 2024

10/10 Excellent

Megan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were awesome and really helpful. The place was spotless
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly!
Stayed 4 nights in Nov 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

BROOKE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Gagandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Stayed 3 nights in Nov 2024

8/10 Good

Harinath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location between San Francisco and San Jose. 10 min drive to airport. Shopping area with in walking distance.

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Staff were accommodating and friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Beatriz

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience at this hotel! I didn’t feel like it was walking distance from Disneyland but honestly, it was work the drive. I enjoyed the complimentary cookies upon arrival. I would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Yvonne

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness
Great and convenient Expedia and customer service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast service was outstanding; great person in charge of it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Luan

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela Ting

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

STAN

Stayed 1 night in Sep 2024