Hilton San Francisco Union Square

4.0 star property

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Photo gallery for Hilton San Francisco Union Square

Exterior detail
2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge
Hiking
2 bars/lounges, rooftop bar, lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Parking available
  • Pet friendly
  • Breakfast available

Explore the area

Map
333 O'Farrell St., San Francisco, CA, 94102
  • Union Square
    ‪4 min walk‬
  • Westfield San Francisco Centre
    ‪5 min walk‬
  • Warfield Theatre
    ‪6 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪15 min drive‬

Room options

Room, 3 Double Beds

  • Sleeps 5
  • 3 Double Beds

View 1 Bed Junior Suite Mobility/Hearing Access Tub

  • Sleeps 3
  • 1 King Bed

Skyline View Junior Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower

  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Skyline View - Corner King 1 Bedroom Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View 2 Beds Mobility/Hearing Access Tub

  • Sleeps 4
  • 2 Double Beds

View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

  • Sleeps 3
  • 1 King Bed

Corner 1 Bedroom Suite 2 Beds Tower 1

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Pool View with Terrace - 1 King Bed

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower

  • Sleeps 5
  • 2 Queen Beds

1 King Bed 1 Bedroom Suite

  • Sleeps 3
  • 1 King Bed

2 Bedroom Suite with Parlor

  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

  • Sleeps 4
  • 2 Queen Beds

Balcony Skyline View - 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe 2 Beds Mobility/Hearing Access Tub

  • Sleeps 4
  • 2 Queen Beds

Balcony Skyline View - 1 King Bed

  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (with Parlor)

  • Sleeps 5
  • 1 King Bed

View 1 Bed Mobility/Hearing Access Tub

  • City view
  • Sleeps 2
  • 1 King Bed

1 Bed Mobility/Hearing Access Roll-in Shower

  • Sleeps 2
  • 1 King Bed

1 Bed Mobility/Hearing Access Tub

  • Sleeps 2
  • 1 King Bed

Deluxe Corner King Junior Suite

  • Sleeps 3
  • 1 King Bed

Deluxe 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe 1 King Bed

  • Sleeps 3
  • 1 King Bed

1 Queen Bed

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (Floors 20-44)

  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Skyline View Room, 2 Double Beds (Floors 20-44)

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hilton San Francisco Union Square

Hotel in Union Square
Along with an outdoor pool, this hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a snack bar/deli, and a coffee shop/cafe are onsite.
Hilton San Francisco Union Square offers 1921 accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. 37-inch flat-screen televisions come with premium satellite channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Hilton San Francisco Union Square features an outdoor pool and a 24-hour health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business amenities consist of a business center, 73 meeting rooms, and limo/town car service. Event facilities measuring 150293 square feet (13963 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Guests can use the health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Hilton San Francisco Union Square has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Poached - Onsite restaurant.
Herb N' Kitchen - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Cityscape Sky Bar - This rooftop bar serves light fare only. Open daily.
The Lobby Bar - Onsite lobby lounge. Open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hungarian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Thai, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (USD 79.80 per night; includes in/out privileges)
  • Valet parking on site (USD 91.20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 59.97 for adults and USD 34.98 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cityscape Sky Bar
  • Herb N' Kitchen
  • Poached
  • The Lobby Bar

Things to do

  • 24-hour health club
  • Outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 150,293 square feet of conference space
  • 73 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 46 floors
  • Ballroom
  • Banquet hall
  • Built in 1964
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 41.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 59.97 for adults and USD 34.98 for children
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per day (rates may vary)
  • Covered self parking fee: USD 79.80 per night (in/out privileges)
  • Valet parking fee: USD 91.20 per night
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers WiFi in the lobby area only.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel San Francisco Union Square
Hilton San Francisco Union Square
San Francisco Union Square Hilton
Hilton Hotel San Francisco
Hilton San Francisco Union Square Hotel San Francisco
San Francisco Hilton
Hilton San Francisco Union Square Hotel
Hilton Francisco Union Square
Hilton San Francisco Union Square Hotel
Hilton San Francisco Union Square San Francisco
Hilton San Francisco Union Square Hotel San Francisco

Hilton San Francisco Union Square Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 536 out of 1052 reviews
Rating 8 - Good. 251 out of 1052 reviews
Rating 6 - Okay. 125 out of 1052 reviews
Rating 4 - Poor. 70 out of 1052 reviews
Rating 2 - Terrible. 70 out of 1052 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Michael

Liked: Property conditions & facilities, room comfort
Service and cleanliness need some work
The view from the room was excellent, however, the rooms are a little dated and could use a remodel. The ice machine on our floor didn't work and when I contacted the concierge about it, they advised me to go to another floor rather than offering to bring ice. I normally wouldn't mind this minor inconvenience at a lesser hotel, but the premium cost of staying here should include premium service. Also, the lobby floor near tower 1 elevator smelled like a garbage dump. I have stayed here several times and this most recent stay was the most disappointing. This is an excellent hotel for the most part but I expect a higher level of service and cleanliness at this price point.
Stayed 1 night in Nov 2024

10/10 Excellent

Crystal

Stayed 1 night in Oct 2024

8/10 Good

MICHELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Md Abeed H

Stayed 4 nights in Nov 2024

4/10 Poor

Paul

Traveled with family
Hilton Service and fees is slipping...
Union Strike was extremely disrupting- replacement staff didnt seem yo know operations...check in was not accomodating...both lobby bar and club staff were extremly inexperienced...
Stayed 2 nights in Nov 2024

6/10 Okay

Edward

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Jessie

Liked: Staff & service
Disliked: Property conditions & facilities
They have a lot of protesters outside, making loud noises very unsafe
Stayed 2 nights in Oct 2024

4/10 Poor

Darnell

Disliked: Cleanliness, amenities
Noisy protesters making noise and banging on things the homeless
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Stayed 1 night in Oct 2024

2/10 Terrible

Rhonda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Protestor hot spot
Picketing- I completely understand the protesters have free speech but considering I was on a gift card by my boss I could hear the drumming and banging from my room on a high level. Waiting for my Uber to arrive and leave, I was accosted both times by the protesters getting in my face. Hotel tried to assist but was not enough- the protesters were even in the loading zone and not in the picket line. I was supposed to be relaxing...
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Darnell

Traveled with family
Liked: Staff & service
The room was cool
Stayed 2 nights in Oct 2024

10/10 Excellent

Antonio, WINNIPEG

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been 5’s if it wasn’t for the strike
Stayed 1 night in Oct 2024

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
There was a strike
Stayed 4 nights in Oct 2024

6/10 Okay

Holly

Traveled with family
Liked: Staff & service
Disliked: Amenities
Staff were friendly and kind. Professional and knowledgeable. Unfortunately there was a hotel worker strike going on. Lots of banging on metal cans, air horns and megaphones. We received info at check in and apologies but the strike really impacted our stay. The much advertised sky bar was sectioned off on a busy Saturday night for a private party. We could not get a table for over an our and eventually gave up. This was an amenity we really wanted to use. Room was very dirty and dated. Could not use balcony due to worker strike noise. View was amazing. Just not the best stay. We tried to find the silver lining and were happy to be in a great location. Just sad and disappointed that our stay was impacted by the strike.
Stayed 1 night in Oct 2024

2/10 Terrible

Jonathan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was protesting with sirens the whole time. The room was unsanitary because it hadn’t been cleaned. The hotel couldn’t have cared less about how terrible the experience was. They told me I could leave if I didn’t like it.
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Stayed 8 nights in Sep 2024

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Too many homeless and drug addicted people around the hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back again. My kids enjoyed the stay which
Stayed 1 night in Oct 2024

4/10 Poor

Ellen

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Hotel workers were on strike and I was not notified. Checking in with our bags was a logistical nightmare. Manu services not available
Stayed 2 nights in Oct 2024

6/10 Okay

Sejal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Older hotel, declining, needs upgrades
Stayed 2 nights in Oct 2024

2/10 Terrible

Jacqueline

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was a horrible stay as they did not let us know about the picketers! Plus a room that was still partially dirty and zero bath towels! Outside was lots of homeless and just felt unsafe to walk around !
Stayed 1 night in Oct 2024

10/10 Excellent

KAIHANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alejandro

Stayed 2 nights in Sep 2024