Hilton San Francisco Union Square

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton San Francisco Union Square

Exterior detail
2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge
Hiking

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Parking available
  • Pet friendly
  • Breakfast available

Explore the area

Map
333 O'Farrell St., San Francisco, CA, 94102
  • Union Square
    4 min walk
  • Westin St Francis Hotel Glass Elevators
    4 min walk
  • Westfield San Francisco Centre
    5 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    15 min drive

Room options

Room, 3 Double Beds

  • Sleeps 5
  • 3 Double Beds

View 1 Bed Junior Suite Mobility/Hearing Access Tub

  • Sleeps 3
  • 1 King Bed

Skyline View Junior Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower

  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Skyline View - Corner King 1 Bedroom Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View 2 Beds Mobility/Hearing Access Tub

  • Sleeps 4
  • 2 Double Beds

View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

  • Sleeps 3
  • 1 King Bed

Corner 1 Bedroom Suite 2 Beds Tower 1

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Pool View with Terrace - 1 King Bed

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower

  • Sleeps 5
  • 2 Queen Beds

1 King Bed 1 Bedroom Suite

  • Sleeps 3
  • 1 King Bed

2 Bedroom Suite with Parlor

  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

  • Sleeps 4
  • 2 Queen Beds

Balcony Skyline View - 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe 2 Beds Mobility/Hearing Access Tub

  • Sleeps 4
  • 2 Queen Beds

Balcony Skyline View - 1 King Bed

  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (with Parlor)

  • Sleeps 5
  • 1 King Bed

View 1 Bed Mobility/Hearing Access Tub

  • City view
  • Sleeps 2
  • 1 King Bed

1 Bed Mobility/Hearing Access Roll-in Shower

  • Sleeps 2
  • 1 King Bed

1 Bed Mobility/Hearing Access Tub

  • Sleeps 2
  • 1 King Bed

Deluxe Corner King Junior Suite

  • Sleeps 3
  • 1 King Bed

Deluxe 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe 1 King Bed

  • Sleeps 3
  • 1 King Bed

1 Queen Bed

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (Floors 20-44)

  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Skyline View Room, 2 Double Beds (Floors 20-44)

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hilton San Francisco Union Square

Hotel in Union Square
Along with an outdoor pool, this hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a snack bar/deli, and a coffee shop/cafe are onsite.
Hilton San Francisco Union Square offers 1921 accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. 37-inch flat-screen televisions come with premium satellite channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Hilton San Francisco Union Square features an outdoor pool and a 24-hour health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business amenities consist of a business center, 73 meeting rooms, and limo/town car service. Event facilities measuring 150293 square feet (13963 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Guests can use the health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Hilton San Francisco Union Square has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Poached - Onsite restaurant.
Herb N' Kitchen - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Cityscape Sky Bar - This rooftop bar serves light fare only. Open daily.
The Lobby Bar - Onsite lobby lounge. Open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hungarian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Thai, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (USD 74.10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 59.97 for adults and USD 34.98 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cityscape Sky Bar
  • Herb N' Kitchen
  • Poached
  • The Lobby Bar

Things to do

  • 24-hour health club
  • Outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 150,293 square feet of conference space
  • 73 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 46 floors
  • Ballroom
  • Banquet hall
  • Built in 1964
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 41.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 59.97 for adults and USD 34.98 for children
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per day (rates may vary)
  • Covered self parking fee: USD 74.10 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers WiFi in the lobby area only.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel San Francisco Union Square
Hilton San Francisco Union Square
San Francisco Union Square Hilton
Hilton Hotel San Francisco
Hilton San Francisco Union Square Hotel San Francisco
San Francisco Hilton
Hilton San Francisco Union Square Hotel
Hilton Francisco Union Square
Hilton San Francisco Union Square Hotel
Hilton San Francisco Union Square San Francisco
Hilton San Francisco Union Square Hotel San Francisco

Hilton San Francisco Union Square Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 551 out of 1078 reviews" "
Rating 8 - Good. 255 out of 1078 reviews" "
Rating 6 - Okay. 131 out of 1078 reviews" "
Rating 4 - Poor. 71 out of 1078 reviews" "
Rating 2 - Terrible. 70 out of 1078 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nillyreth

Stayed 1 night in Aug 2024

10/10 Excellent

Nichole

Stayed 1 night in Sep 2024

10/10 Excellent

Araceli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, will return. Customer service was great. Hotel is well maintained, and clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Ghazanfar

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
So so stay this time.
Had some issues with this stay at the hotel. First issue was workers on strike at the moment on 3 sides of the hotel. My room had a large scratch on the tv, closet door was kind of stuck and bathroom door didnt close all the way and lock. Bc of the strike food closed early 10pm too. I usually stay a couple times a yr to go to SF Giants game and have no issues. This one was a little rough.
Stayed 1 night in Sep 2024

10/10 Excellent

RYOTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Bianca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Therese

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well maintained. The room had everything we needed. The staff was knowledgable, friendly and professional. The location was good. Really liked the cafe and lounge area in the lobby.
Stayed 1 night in Aug 2024

10/10 Excellent

Salvador

Stayed 1 night in Aug 2024

6/10 Okay

Howard

Disliked: Staff & service, property conditions & facilities
Decent location.
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Erin

Stayed 1 night in Aug 2024

8/10 Good

Diane

Liked: Cleanliness, amenities
Charges were confusing and felt we were over charged to what we were expecting. Check in was too long a wait & check out was also too long, as same queue for both.
Stayed 3 nights in Aug 2024

8/10 Good

Carry

Liked: Cleanliness, staff & service
Broken bathroom handle was the only issue we had. Customer service was great as always!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ulysses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk. Clean, comfortable bed. Easy check in check out
Stayed 1 night in Aug 2024

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked that they checked in via text to see if I needed anything. I think that’s incredible.
Stayed 2 nights in Aug 2024

10/10 Excellent

Crystal, Foster CIty

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In purposely chose the 16th floor pool and patio rooms to guarantee no street noise and it was perfect. I was able to open the sliding door to enjoy the air while I did work in the room between conference sessions. It was not noisy and guests were respectful in the pool area. The hotel is renovated yet it still had some tasteful elements from the past, like the 🌴 palm trees in the swimming pool area. Great conference hotel, the conference food was great and location; however since it’s next to the tenderloin just be aware of your surroundings when you venture out. The cleaning staff were wonderful as well. One negative was the app’s help desk gave me wrong information about my $35 daily food credit… they said I didn’t have any but I actually did… found out only when I was checking out… quickly ran over to the cafe and got some food to use up the day’s credit but I missed out on 3 day’s worth. Lesson learned… talk to the registration staff in person.
Stayed 3 nights in Aug 2024

8/10 Good

Linh

Traveled with family
Liked: Cleanliness, staff & service
Hotel was great. Watch out for homeless people in San Francisco.
Stayed 4 nights in Jun 2024

2/10 Terrible

Hyo

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I've been to many different hotels of various levels, I rate this the worst so far. While it's clean and the check-in clerk was nice, no one really answers the phone, and when one finally did, they acted like a major bother, the thermostat is a pain in the butt to figure out before freezing or getting cooked, room service stopped before 8 after being told it goes well into 9pm, had to doordash but don't allow dashers upstairs so had to get dressed and go back downstairs, room door so heavy that it slipped from my hands and slammed on my head with the locking mechanisms pounding my head at a pretty fast rate when placing the eaten food container outside the door(could be a concussion) giving me a throbbing pain, bottom of the bathroom door knob to a sliding french door is loose, so the handle becomes undone, no shower cap, poor TV channels and the display setting is too bright but no way to control, parking structure was the most stressful thing ever. Stayed in various places in SF, too. My recommendation is to go elsewhere if at all possible. Haven't checked out yet, so hopefully that would be a better experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Rohnda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Not very comfortable
The hotel was nice but room and beds were small. The room was not very comfortable. There were no towel racks and the shower would leak after the room next door turned off their shower? Parking was terrible and expensive. We could not find parking on the first few floors and our SUV could not go up to the higher floors so we had to valet park. Elevators were slow and limited.
Stayed 3 nights in Aug 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great though the buffet was pricey. The area around the hotel was scary. I would not walk anywhere around there as there were many vagrants in the neighborhood.
Stayed 1 night in Aug 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

GenaLese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024