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Holiday Inn Golden Gateway by IHG

3.5 star property

Holiday Inn Golden Gateway

Photo gallery for Holiday Inn Golden Gateway by IHG

Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers
Property preview
Terrace/patio
Front of property - evening/night
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Air conditioning
$149
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
1500 Van Ness Ave, San Francisco, CA, 94109
  • Place, Lombard Street
    ‪18 min walk‬
  • Place, Moscone Convention Center
    ‪3 min drive‬
  • Place, Pier 39
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

8.6 out of 10
Excellent
(121 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (No Resort Fee)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (No Resort Fee)

9.0 out of 10
Wonderful
(171 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(43 reviews)
  • 300 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (No Resort Fee)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (No Resort Fee)

8.8 out of 10
Excellent
(266 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.4 out of 10
Exceptional
(21 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (No Resort Fee)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (No Resort Fee)

8.6 out of 10
Excellent
(165 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(183 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Golden Gateway by IHG

Hotel in Downtown San Francisco
An outdoor pool, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.
Holiday Inn Golden Gateway by IHG offers 496 accommodations with safes and complimentary newspapers. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Holiday Inn Golden Gateway by IHG features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 20000 square feet (1858 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Holiday Inn Golden Gateway by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 2 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 55.90 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 38.01 for adults and USD 38.01 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 20,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 38.01 for adults and USD 38.01 for children
  • Self parking fee: USD 55.9 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Free WiFi in public areas is limited to 2 hours per day
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gateway Holiday Inn
Golden Gateway
Golden Gateway Holiday Inn
Golden Holiday Inn
Holiday Inn Gateway
Holiday Inn Golden
Holiday Inn Golden Gateway
Holiday Inn Golden Gateway Hotel
Holiday Inn Golden Gateway Hotel San Francisco
Holiday Inn Golden Gateway San Francisco
Holiday Inn San Francisco Golden Gateway Hotel San Francisco
San Francisco Holiday Inn

Holiday Inn Golden Gateway by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3065 out of 4710 reviews
Rating 8 - Good. 1019 out of 4710 reviews
Rating 6 - Okay. 332 out of 4710 reviews
Rating 4 - Poor. 125 out of 4710 reviews
Rating 2 - Terrible. 169 out of 4710 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in May 2025

8/10 Good

Melinda, Oakland

Business traveler
Liked: Cleanliness, staff & service, amenities
Great views from the 23rd floor. Room itself could be updated a bit. The cafe isn’t open in the afternoon which was mildly inconvenient. Staff were terrific!
Stayed 2 nights in Jul 2025

4/10 Poor

Edward

Stayed 1 night in Jul 2025

4/10 Poor

Laila

Liked: Cleanliness
Disliked: Staff & service
The location and easy parking were definitely a plus. However, we were extremely disappointed upon arrival. Despite booking our room months in advance, we were told at check-in that the room we reserved was no longer available and we were downgraded due to the hotel being “fully booked.” This is completely unacceptable. When a reservation is made well in advance, especially with a reputed hotel chain like IHG, guests should not be penalized for the hotel’s overbooking or poor management. We expected better standards and reliability.
Stayed 2 nights in Jul 2025

10/10 Excellent

Parul

Stayed 4 nights in Jul 2025

10/10 Excellent

Eleonor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Moises

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our recent stay. Very convenient to local restaurants. Wonderful staff
Stayed 7 nights in Jul 2025

8/10 Good

La Donna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a city location. The driveway was large enough for three cars across and that made check-in easier. Parking was $55+ with in/out pass. We stayed for the city view and it was great. Do not take a room by the elevators if you have sensitive hearing—loud mechanical sounds 24/7. We drove everywhere, so we didn’t explore the area. We could see a Trader Joe’s a few blocks away;) We would stay here again, if the price is right.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and the rooms were clean. The staff was very nice and accommodating
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Really enjoyed this hotel. Great location, daily room cleaning, parking was easy, staff were helpful. Would definitely stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nasrin

Stayed 1 night in Jul 2025

8/10 Good

Colleen, Bensalem

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for 3 nights in San Francisco
Stayed 2 nights in Jul 2025

8/10 Good

Jarasia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dining options were expensive. Dining in felt like i was in school.
Stayed 3 nights in Jul 2025

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

6/10 Okay

Jessica

Disliked: Staff & service, property conditions & facilities
Un hôtel assez vieux quand même. Seulement 3 serviettes alors que nous sommes 4 . Moquette délavée, grosse air climatisé très bruyante, salle de bain avec une pomme de douche avec peu de pression et où il est difficile de régler la température soit très chaud soit juste tiède. Pour un séjour de 10 nuits se retrouver à côté des ascenseurs je ne trouve pas cela adapté. L'accueil de nuit agréable manque une sonnette ou quelque chose pour rejoindre la réception vu que les portes sont fermées. 500$ de dépôt pour les inconvénients éventuels c'est la norme aux États-Unis. Le restaurant était quand même très cher. La chambre était faites tous les jours et les déchets débarrassés. Il est arrivé d'avoir des serviettes tachées. La literie était de qualité, 2 oreillers et un lit double régulier, une couette nécessaire pour la nuit fraîche. Vue sur la rue van Ness 15 eme étage sur 26. Départ à midi , on a pu laisser les bagages pour notre départ à 18h de l'hôtel et ils ont aussi appelé le taxi pour nous. Un service très apprécié.
Stayed 10 nights in Jul 2025

2/10 Terrible

Yesenia

Stayed 1 night in Jul 2025

8/10 Good

Roxana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena la atención del staff y limpia las habitaciones, toallas de baño limpias todos los días excelentes .
Stayed 3 nights in Jul 2025

10/10 Excellent

pawan

Stayed 3 nights in Jul 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our room was situated next door to the elevators. Could hear their constant background whir. The room itself was small. Super low ceiling hallway to enter sleeping area with more normal height ceiling one entered. Room itself was adequately clean—not impeccable. Had requested view—was on 22nd floor and had city view which was pleasant. Hotel had easy walking access to shopping and dining. Walked to a couple good restaurants. Would consider returning if staying in SF again.
Stayed 1 night in Jul 2025

10/10 Excellent

Diana Paola Navarrete

Stayed 7 nights in Jun 2025

10/10 Excellent

Francesco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the comfortable bed
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Geraldine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025