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Hotel Bijou

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Bijou

Interior
Premium bedding, in-room safe, desk, laptop workspace
Interior entrance
Property entrance
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
111 Mason Street, San Francisco, CA, 94102
  • Warfield Theatre
    ‪3 min walk‬
  • Union Square
    ‪5 min walk‬
  • Westin St Francis Hotel Glass Elevators
    ‪6 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪15 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed

  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Accessible

  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Bijou

4-star hotel in Union Square
Timezone: America/Los_Angeles

Discover incomparable charm in any of our 65 guestrooms and suites. We offer delightful amenities such as free high-speed Internet access, full tub and shower, and more. 


Located in the Hotel Bijou, Gibson combines elegant and exceptional cocktails with a thoughtful menu subtly influenced by smoke and live fire. The casual yet refined bar and restaurant are designed to encourage sharing, community and conviviality. 


We are located in the heart of downtown, just blocks from Union Square, the Financial District, and some of the most popular attractions in the city. Visit Alcatraz, Golden Gate Park, Sausalito, and more, all just minutes from us.


A stay at Hotel Bijou provides a unique experience, placing you on the set of some of your favorite movies at our Union Square San Francisco hotel. Besides elegant, stylish décor, exceptional service, and a prime location in the heart of downtown San Francisco, Bijou also offers San Francisco luxury hotel amenities that seasoned travelers have come to expect. Spend the day exploring our city then retire to your guestroom outfitted with plush comforters, complimentary high-speed Internet access, and more. We can’t wait to welcome you to our hotel near Powell Street in San Francisco.
Amenities at Hotel Bijou:

$15 dine in credit at Gibson Restaurant
Cable television
High-speed wireless Internet access
Two-line phone with voicemail & data port
Full tub & shower
Writing desk
Iron & ironing board
Electric lock
100% non-smoking room
ADA-compliant guestrooms available
Pets welcome, subject to $25 daily cleaning fee
On request turn down service
Flat Screen TV
In-Room spa services - 4 hour advance notice is needed
Gilchrist and Soames Bath Amenities
In-Room Fitness Kit available upon request
Personalized concierge service
This property does not provide air conditioning, fans are provided in all rooms. 



Valet parking is available: $45 plus tax for standard sized cars & $55 plus tax for oversized cars and SUVs. 


$25.00 pet cleaning fee paid directly to the hotel if applicable. 

$25 Urban Fee plus Tax per night will be collected at the property.


 


Gibson Restaurant -  Live fire cooking, with charcoal-grilled sourdough bread. The bread is offered with an assortment of spreads and, like much of the rest of the menu, is intended for sharing.


  Located in the heart of downtown

Public areas are equipped with complimentary wireless Internet access. This 4-star property offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This Art Deco hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. A total renovation of this property was completed in January 2019.

Hotel Bijou is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 AM to midnight; USD 55 per night; discounts available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1911
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night, plus a one-time cleaning fee of USD 25
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 55.00 per night (250 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 25.00 per accommodation, per night plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bijou Hotel
Bijou San Francisco
Hotel Bijou
Hotel Bijou San Francisco
Bijou Hotel San Francisco

Hotel Bijou Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 227 out of 652 reviews" "
Rating 8 - Good. 164 out of 652 reviews" "
Rating 6 - Okay. 111 out of 652 reviews" "
Rating 4 - Poor. 76 out of 652 reviews" "
Rating 2 - Terrible. 74 out of 652 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful, wanting to make sure our stay was good. The room and facilities were very clean. Just noisy since it’s downtown but they provide a fan, white noise machine and ear plugs to help with that.
Stayed 1 night in Oct 2024

4/10 Poor

Jesse

Disliked: Amenities, property conditions & facilities
Lipstick on a pig.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Misleading
The staff here are fantastic; they genuinely try their best to help and make you feel comfortable. However, the rooms are quite small, and the lack of air conditioning made the heat unbearable. The fan provided was incredibly loud—honestly, the loudest I’ve ever heard—yet it was still better than the noise outside the hotel that went on until 4 AM. We dealt with loud music, shouting, and police sirens throughout the night. Unfortunately, the mattress was so uncomfortable that my husband opted to sleep on the floor instead. While the sheets were clean, they had a strong smell of bleach, which was off-putting. Additionally, the pictures showcasing a nice restaurant and bar are quite misleading, as those amenities are no longer available. It felt a bit deceiving.
Stayed 1 night in Oct 2024

8/10 Good

Ben

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff were friendly and accommodating and the check in was fast and convenient. The only issue I had with our stay was the lack of restaurant and bar on site. The weather was unseasonably warm and our room was hot. I understand this is out of anyone's control, and I will confirm that the hotel made it very clear that they did not have air conditioning prior to my booking. There was a fan in the room and the window opened easily.
Stayed 3 nights in Oct 2024

4/10 Poor

SHINYA

Traveled with family
Disliked: Property conditions & facilities
No parking lot
One complain in the hotel description is that it says they have parking but don't actually. I feel the area where hotel locates is not safe, so I won't choose it again if they have no parking.
Stayed 1 night in Oct 2024

10/10 Excellent

richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was better than I anticipated to be in all honesty. The awful part about it was that they didn't have central air. Each room had a fan, but the fans even on the max setting still wasn't as potent as I would have liked. And the fan was positioned about 3 feet from the end of the bed from me.
Stayed 3 nights in Sep 2024

8/10 Good

Rob

Traveled with family
Liked: Cleanliness, staff & service
The property is very conveniently located near Union Square, with the metro and BART line nearby. There are lots of food options around. The staff were very friendly and helpful. There was no air conditioning but we used the fan that was provided and appreciated the ear plugs for a central urban location. Beds were very comfortable but our biggest issue was the lack of water pressure. Good value.
Stayed 2 nights in Sep 2024

8/10 Good

Clive

Liked: Cleanliness, staff & service
In a good location for transport links,also for walking into town or to the waterfront via Market Street. It is not in maybe the bestarea in town and can be noisy but none of it would put me of staying here. Helpful staff and a complimentary if limited breakfast is a plus.
Stayed 5 nights in Sep 2024

4/10 Poor

Peter

Traveled with family
Disliked: Amenities, property conditions & facilities
This hotel good for one night only!! Nothing more or you’d be furious. Room was small, location too noisy, the view was homeless people. Room did not have ac, it was hot although they provided a fan, but still. The pictures online were a scammmm. Will not book this hotel again.
Stayed 1 night in Sep 2024

6/10 Okay

Oscar, Sacramento

Traveled with partner
Liked: Staff & service
Disliked: Amenities
A lot of homeless, dirty streets around the properties
Stayed 2 nights in Sep 2024

10/10 Excellent

Saveliy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and cozy the only downside A homeless right under the window
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tarin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel is wonderful we enjoyed it so much! The staff was amazing from check in to a simple continental breakfast. Coffee tasted amazing water available when you arrived. We were around great food and everything was convenient to walk too. Had an amazing time and enjoyed our stay.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel - DO NOT STAY HERE
This hotel is absolutely horrible. They are a shady business and I recommend never staying here!
Stayed 3 nights in Sep 2024

10/10 Excellent

HECTOR

Stayed 4 nights in Sep 2024

2/10 Terrible

Alena

Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Martha

Very bad area, thanks
Stayed 1 night in Sep 2024

8/10 Good

Randy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked safety bars in the shower.
Stayed 1 night in Sep 2024

8/10 Good

Deane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024