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Hotel Bijou

4.0 star property

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Photo gallery for Hotel Bijou

Interior
Interior entrance
Premium bedding, in-room safe, desk, laptop workspace
Lobby sitting area
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
111 Mason Street, San Francisco, CA, 94102
  • Warfield Theatre
    ‪3 min walk‬
  • Union Square
    ‪5 min walk‬
  • Westin St Francis Hotel Glass Elevators
    ‪6 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪15 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed

  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Accessible

  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Bijou

4-star hotel in Union Square
Timezone: America/Los_Angeles

Discover incomparable charm in any of our 65 guestrooms and suites. We offer delightful amenities such as free high-speed Internet access, full tub and shower, and more. 


Located in the Hotel Bijou, Gibson combines elegant and exceptional cocktails with a thoughtful menu subtly influenced by smoke and live fire. The casual yet refined bar and restaurant are designed to encourage sharing, community and conviviality. 


We are located in the heart of downtown, just blocks from Union Square, the Financial District, and some of the most popular attractions in the city. Visit Alcatraz, Golden Gate Park, Sausalito, and more, all just minutes from us.


A stay at Hotel Bijou provides a unique experience, placing you on the set of some of your favorite movies at our Union Square San Francisco hotel. Besides elegant, stylish décor, exceptional service, and a prime location in the heart of downtown San Francisco, Bijou also offers San Francisco luxury hotel amenities that seasoned travelers have come to expect. Spend the day exploring our city then retire to your guestroom outfitted with plush comforters, complimentary high-speed Internet access, and more. We can’t wait to welcome you to our hotel near Powell Street in San Francisco.
Amenities at Hotel Bijou:

$15 dine in credit at Gibson Restaurant
Cable television
High-speed wireless Internet access
Two-line phone with voicemail & data port
Full tub & shower
Writing desk
Iron & ironing board
Electric lock
100% non-smoking room
ADA-compliant guestrooms available
Pets welcome, subject to $25 daily cleaning fee
On request turn down service
Flat Screen TV
In-Room spa services - 4 hour advance notice is needed
Gilchrist and Soames Bath Amenities
In-Room Fitness Kit available upon request
Personalized concierge service
This property does not provide air conditioning, fans are provided in all rooms. 



Valet parking is available: $45 plus tax for standard sized cars & $55 plus tax for oversized cars and SUVs. 


$25.00 pet cleaning fee paid directly to the hotel if applicable. 

$25 Urban Fee plus Tax per night will be collected at the property.


 


Gibson Restaurant -  Live fire cooking, with charcoal-grilled sourdough bread. The bread is offered with an assortment of spreads and, like much of the rest of the menu, is intended for sharing.


  Located in the heart of downtown

Public areas are equipped with complimentary wireless Internet access. This 4-star property offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This Art Deco hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. A total renovation of this property was completed in January 2019.

Hotel Bijou is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 AM to midnight; USD 55 per night; discounts available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1911
  • Locally-owned and organized tours and activities
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night, plus a one-time cleaning fee of USD 25
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 55.00 per night (250 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 25.00 per accommodation, per night plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bijou Hotel
Bijou San Francisco
Hotel Bijou
Hotel Bijou San Francisco
Bijou Hotel San Francisco

Hotel Bijou Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 238 out of 675 reviews
Rating 8 - Good. 169 out of 675 reviews
Rating 6 - Okay. 114 out of 675 reviews
Rating 4 - Poor. 78 out of 675 reviews
Rating 2 - Terrible. 76 out of 675 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Latrice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bijou
Great customer service. The area was not that great but the hotel room and staff made a great impression.
Stayed 1 night in Nov 2024

10/10 Excellent

Elia

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful. I twisted my ankle during my trip and they went above and beyond to help me maneuver. Chris and the rest of the concierge staff at the front desk even called CVS and reserved a pair of crutches for me. Housekeeping also took great care of me. And as for the hotel itself, I loved the beautiful art deco style with a modern twist. I wish the restaurant had been open and it had some kind of live music but all in all, Bijou stays true to the boutique hotel experience. I was there for a conference nearby and I would definitely come back.
Stayed 4 nights in Nov 2024

8/10 Good

Dominique

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the property is a quaint but chic hotel. The staff is friendly and accommodating, and the room was exactly as described. The surrounding area is a bit sketchy. Unhoused people often loiter near the entrance of the hotel and play music until the late hours of the night. The hotel is within walking distance to multiple shops and public transport, which is a plus. So, if you’re a heavy sleeper and looking for an affordable place to stay, I would recommend.
Stayed 3 nights in Nov 2024

10/10 Excellent

Edgar and Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bijou Hotel we Love u
A staff personnel we're very polite respectful they saw to it we had everything we need and if there was something we didn't have they were there to see two that we got in it they went above and beyond and we really appreciate that they made our stay very comfortable they were very knowledgeable of everything around us we had a question they had an answer they sit right in the middle of everything whatever you needed or wanted to do it was within a block or two it was perfect for us we relaxed we had an enjoyable time the overall City and area was beautiful everyone was nice even the pedestrians and people who live there not once did we have any issues with anyone or anything in the hotel or outside San Francisco is a beautiful place and friendly place and we will be back we're going to before this hotel to everyone family and even strangers I want to thank them for making our trip perfect
Stayed 2 nights in Nov 2024

10/10 Excellent

ANDREANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience!!!! The hotel is amazing, clean, quiet, good service, friendly staff. Breakfast and coffee maker in the room was very important for me, as I travelled with two teenagers. Thank you, Bijou, I will be glad to stay there another time.
Stayed 2 nights in Nov 2024

6/10 Okay

Henri

Traveled with family
Liked: Room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Naoko

Business traveler
Liked: Cleanliness, staff & service
I don’t know why, but the hotel always seems to be surrounded by homeless people. Also, the breakfast is very limited – it’s only yogurt, cupcakes, tea/ coffee, and apples with no variation each day. However, the hotel staff are very friendly and nice. Cleaning isn’t done daily, but they will take care of it for you only if you request it.
Stayed 4 nights in Oct 2024

4/10 Poor

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, horrible locale environment
The hotel seems to have been renovated completely sometime recently and the work was done very well. The hotel we did like alot. The problem is the area. It is near the seedy end of the tenderloin and the noise all night made sleeping very difficult. LOUD partying on the streets, extreme noise from either construction type activities....all contributed to a very bad night. The ned was very comfy, room was excellent, staff fine, downstairs area where people congregate....ALL excellent. We would have loved to give it at least a 4 or 5 but for the noise outside.
Stayed 1 night in Nov 2024

8/10 Good

Enrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk very attentive
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great staff - area surrounding hotel is a bit sketchy
Stayed 1 night in Jul 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable Stay
Stay was comfortable. The area is full of homeless people which although we felt perfectly safe did lead to a lot of noise outside the hotel and a constant smell of weed. Some better sound proofing of windows could help. Beds comfortable and good amenities in shower. Breakfast was poor and limited. Having some bread and jam would of made it better and more appealing to those with dietary requirements.
Stayed 3 nights in Nov 2024

6/10 Okay

catharine

Traveled with group
Liked: Cleanliness
New remodeled, still needs work though
The people who work there are nice.The area is a block and a half from very posh stores,but there are street people camped 6 feet from the front door.The area has a lot of homeless and drug users,but the nicer hotels also have to live with this situation as well.Our room issues... 1.no AC but appreciated the fan.Which also was used as white noise.2.The breakfast was barely continental-few yogurts,muffins,apples,bananas&water/tea/coffee so don't expect much.3.The noise on the street is loud and the windows are not thick enough to drown out the sound.4.Our safe did not work.5.There was a loud clicking sound from the bathroom that went on the 3 nights we were in our room.This was the electrical outlet continuously tripping-EVERY MINUTE FOR 3 DAYS&NIGHTS. We had to keep the door closed in order to sleep.6.The TV was very finicky and slow to change channels.7.The shower curtain was very damaged at the gromets on the bar.This should have been replaced by someone in housekeeping without someone complaining about it.8.We didn't want housekeeping and managed garbage/towel replacement with the housekeeper in the hall.However, we were notified that they were not going to clean our room anyway since we were not leaving.I know this is a policy some hotels have adopted since covid.It would have been nice to be told that at the beginning of our stay. After the first night of clicking sound,they did offer us to relocate however we already had unpacked. They offered us nothing as comp.
Stayed 3 nights in Oct 2024

4/10 Poor

Satoshi

Stayed 1 night in Oct 2024

8/10 Good

Karen

Stayed 2 nights in Oct 2024

4/10 Poor

Kelly, Missoula

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms have no air conditioners. And it’s too noisy outside to open windows
Stayed 2 nights in Oct 2024

10/10 Excellent

GAE

Liked: Staff & service, property conditions & facilities
Beautiful property a great example of mid century design
Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Traveled with group
Worth it!
I was very pleased. It was fast to check in, the room was very clean, beds were comfortable just an all around great stay thank you.
Stayed 1 night in Oct 2024

8/10 Good

Chelsea

Traveled with group
Liked: Cleanliness, staff & service, amenities
Loved the hotel and the staff were all very kind. Bummer not having AC but that’s known upfront. In order to stay cool, we had to have the window open and due to the location, there was a ton of street noise all night. Ear plugs are provided at least and we only stayed a night. The room was great and the staff were amazing, so we’d stay again and maybe bring some noise-cancelling headphones
Stayed 1 night in Oct 2024

10/10 Excellent

Anna Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay and the staff were truly wonderful. We slept wonderfully and had a great time!
Stayed 6 nights in Oct 2024

10/10 Excellent

Riley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just as advertised. Perfect for a weekend out and about
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
A pleasant hotel in a not-so-pleasant location.
The hotel looks very nice from the entryway through the lobby, bar, and breakfast area; likewise the hallways and our room and bathroom. The room was small. Unfortunately the hotel is located in an area frequented by homeless and/or street people, who are noisy until late at night. The hotel provides ear plugs and a white noise device, but the area can be unsettling. It's a short and level walk from the Powell/Market BART station, so no need to tug luggage uphill.
Stayed 3 nights in Oct 2024

10/10 Excellent

Myanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Araz

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
here are hundreds of homeless people around the hotel, even at the entrance and smells pie. They listen to loud music with large speakers all night and day. It’s not even safe to cross the street; it feels very dangerous. The hotel windows are 200 years old, allowing all noises to come through, and the beds feel like they’re from the 1900s—very uncomfortable. The manager is unreachable; I have tried 5-6 times throughout the morning, afternoon, and evening. I left a message with the front desk, but the manager never called me back. I requested to change my room and have not received a response. I also asked to have my TV fixed, but I haven't heard back on that either. This feels like a scam; it’s more like a homeless shelter than a hotel.
Stayed 3 nights in Oct 2024