Hotel Bijou

4.0 star property

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Photo gallery for Hotel Bijou

Interior
Premium bedding, in-room safe, desk, laptop workspace
Lobby sitting area
Property entrance
Interior entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
111 Mason Street, San Francisco, CA, 94102
  • Union Square
    ‪5 min walk‬
  • Moscone Convention Center
    ‪14 min walk‬
  • Oracle Park
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪26 min drive‬

Room options

Classic Room, 1 Queen Bed

  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Accessible

  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hotel Bijou

4-star hotel in Union Square
Timezone: America/Los_Angeles

Discover incomparable charm in any of our 65 guestrooms and suites. We offer delightful amenities such as free high-speed Internet access, full tub and shower, and more. 


Located in the Hotel Bijou, Gibson combines elegant and exceptional cocktails with a thoughtful menu subtly influenced by smoke and live fire. The casual yet refined bar and restaurant are designed to encourage sharing, community and conviviality. 


We are located in the heart of downtown, just blocks from Union Square, the Financial District, and some of the most popular attractions in the city. Visit Alcatraz, Golden Gate Park, Sausalito, and more, all just minutes from us.


A stay at Hotel Bijou provides a unique experience, placing you on the set of some of your favorite movies at our Union Square San Francisco hotel. Besides elegant, stylish décor, exceptional service, and a prime location in the heart of downtown San Francisco, Bijou also offers San Francisco luxury hotel amenities that seasoned travelers have come to expect. Spend the day exploring our city then retire to your guestroom outfitted with plush comforters, complimentary high-speed Internet access, and more. We can’t wait to welcome you to our hotel near Powell Street in San Francisco.
Amenities at Hotel Bijou:

$15 dine in credit at Gibson Restaurant
Cable television
High-speed wireless Internet access
Two-line phone with voicemail & data port
Full tub & shower
Writing desk
Iron & ironing board
Electric lock
100% non-smoking room
ADA-compliant guestrooms available
Pets welcome, subject to $25 daily cleaning fee
On request turn down service
Flat Screen TV
In-Room spa services - 4 hour advance notice is needed
Gilchrist and Soames Bath Amenities
In-Room Fitness Kit available upon request
Personalized concierge service
This property does not provide air conditioning, fans are provided in all rooms. 



Valet parking is available: $45 plus tax for standard sized cars & $55 plus tax for oversized cars and SUVs. 


$25.00 pet cleaning fee paid directly to the hotel if applicable. 

$25 Urban Fee plus Tax per night will be collected at the property.


 


Gibson Restaurant -  Live fire cooking, with charcoal-grilled sourdough bread. The bread is offered with an assortment of spreads and, like much of the rest of the menu, is intended for sharing.


  Located in the heart of downtown

Public areas are equipped with complimentary wireless Internet access. This 4-star property offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This Art Deco hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. A total renovation of this property was completed in January 2019.

Hotel Bijou is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 AM to midnight; USD 55 per night; discounts available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1911
  • Locally-owned and organized tours and activities
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night, plus a one-time cleaning fee of USD 25
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 55.00 per night (250 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 25.00 per accommodation, per night plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bijou Hotel
Bijou San Francisco
Hotel Bijou
Hotel Bijou San Francisco
Bijou Hotel San Francisco

Hotel Bijou Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 251 out of 707 reviews
Rating 8 - Good. 177 out of 707 reviews
Rating 6 - Okay. 124 out of 707 reviews
Rating 4 - Poor. 79 out of 707 reviews
Rating 2 - Terrible. 76 out of 707 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Worth checking out
Good rate, small but clean room. Front desk service was very good, decor was nice, complimentary breakfast was sufficient, proximity to Union Square was nice. Pretty noisy. The street noise by the people experiencing homelessness was overwhelming at night. The 6th floor room became very warm but if you open the window, the noise was too much. Ear plugs helped while sleeping.
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for a reasonable price, great location.
The hotel was fine for our stay. Nice location to the Warfield theater for our evening plans....a short 2 block walk. Lots of great dining options in the area. The desk agent at checkin was very nice and welcoming. The wifi speed was a bit sluggish and could be better. It was difficult to get regular television on the tv, possibly due to the slower wifi. Don't expect too much for the included breakfast and you will be ok.....coffee, apples, yogurt and small blueberry muffins. The price was right for a night in SF and would consider staying here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Srija

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy and smooth to check in, (loved the wine on arrival!), the staff was very friendly and conversed and checked in on me, especially punya! The rooms were a comfortable size with clean and modern finishes, I’m obsessed with the lobby decor with the gatsby style peacock doors and the bathrooooom 👀 I’ll definitely be staying here again :)
Stayed 3 nights in Dec 2024

8/10 Good

Charles, SAN Lorenzo

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We stayed for 2 nights. Firstly when reviewing our stay it is important to separate what is in the hotel's control and what is not. The staff are welcoming, the rooms are minimalist but clean and comfortable, kudos on that. There is no operational dining facility, breakfast is snack like and no room service. The location is so close to the center of San Francisco, which is great. The uncontrollable relates to the location, the streets are filthy, with trash, homeless people on the floor and groups loitering. The outside noise is disruptive but also adds some entertainment. Overall, rooms cosey and clean, no frills services and tenderloin location. Expedia, this is a 3*hotel at best and am unlikely to return.
Stayed 2 nights in Dec 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Elise

Traveled with family
Liked: Cleanliness, staff & service
Nice ear plugs were provided, they were neede
The riom was small but clean. It was pretty noisy though, the street noise was constant. They did provide ear plug which was nice. Desk staff were all very friendly. Breakfast was very basic (yoghurt, muffin, apple, tea and coffee), the staff did tell us that at check in. Thry were happy to keep stuff in the fridge though if we wanted anything else (we bought milk and cereal for they kids, they were happy to store it and retrieve it every morning). Good for the price, I would stay again
Stayed 4 nights in Dec 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rafael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Not a good area, but bed and pillows were great.
No parking. Breakfast was sad. Room was small. Bathroom was tiny. Area was full of homeless people. Not safe after dark.
Stayed 1 night in Dec 2024

8/10 Good

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the service. I didn’t like that the free breakfast was only muffins apples and yogurt. Outside the property was dirty and very loud.
Stayed 2 nights in Dec 2024

4/10 Poor

Wayne, brownsboro

Traveled with group, Traveled with partner
Liked: Cleanliness
The water in toilet ran continuously with no one coming to fix the entire time Breakfast that was included was a blueberry muffin (literally) The heat didn’t work in the rooms No house keeping for the 4 days
Stayed 4 nights in Dec 2024

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Bijou is the Best
Hotel Bijou, is excellent. It is a beautiful and well maintained facility. I especially appreciated the night staff who checked me in and took care of my needs on 12-16-24. I think his name was Paju and I apologize for misspelling his name. I am planning to return and continue to use this Hotel in the future.
Stayed 1 night in Dec 2024

10/10 Excellent

milena

Stayed 2 nights in Nov 2024

6/10 Okay

Mariah

Liked: Cleanliness, property conditions & facilities, room comfort
Parking is Falsely Advertised
Pros: The hotel itself was nice for the price. It was clean and the art deco style gave it a picturesque feel. The beds were comfortable and the room had a smart TV which was a nice surprise. The staff were kind and held our luggage for most of the day of check-in. Cons: THERE IS NO PARKING AVAILABLE. This was falsely advertised. You have to either park on the street (in a sketchy area) or pay for an overnight garage. The area is surrounded by drug dealers, prostitutes, and a large homeless population. If you don’t mind dealing with those things, go for it. Also, the room was smaller than expected, but probably average for a city like SF. Overall, I had a good experience at this hotel, but I wouldn’t stay there again unless it was the only decent option, mainly because of the location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dreadlocempress

Sweet!
Stayed 1 night in Dec 2024

10/10 Excellent

James

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica, Calgary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at Hotel Bijou in San Francisco! The welcome drink was a nice touch, and the hotel’s cleanliness stood out. While the surrounding area does have a number of houseless individuals, they were respectful, and the hotel thoughtfully provided earplugs to manage any noise. The location is fantastic—walkable to Union Square and plenty of shopping options. All in all, a wonderful experience!
Stayed 3 nights in Dec 2024

6/10 Okay

Prakriti Mohan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Xiaolei

Stayed 4 nights in Nov 2024

6/10 Okay

Gabriela, honolulu

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Good value
Stayed 2 nights in Dec 2024

10/10 Excellent

Irena

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a comfortable older hotel in a great location close to Union square and upscale shopping. We stayed 4 nights. San Francisco is a big city w a large number of homeless ppl around that area, but we felt safe. The front desk staff was exceptional. The service was amazing,very helpful, articulate and accommodating. Punya and Chris were the best. Punya went above and beyond to accommodate us.
Stayed 4 nights in Dec 2024

8/10 Good

Shelly R, Auburn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and friendly
A great stay. All the staff were friendly and helpful, and both the public area and the room were clean and pleasant. It's in a very convenient location for both Bart & muni, with some good choices to eat nearby. It is in the middle of the city, so you will get street noise, but the hotel thoughtfully provided earplugs and it was usually quiet by eleven and didn't start getting noisy until about eight.
Stayed 5 nights in Nov 2024

10/10 Excellent

nadia

Liked: Cleanliness, staff & service, amenities
My room was excellent the staff was excellent the property was very clean even though that I have people outside but the room was very clean the place was very clean I have wine every day so yes I would definitely be coming back to that same Hotel
Stayed 3 nights in Nov 2024

6/10 Okay

Mohammad

Liked: Cleanliness, staff & service, amenities
The Chris, the guy at front desk, he is nice and all the other staff as well, but the smell and area around the hotel is not worth staying, all halal food around, but nees to ask for it, If not necessary, pls dont stay here. Lot to say and lot of options of stay.
Stayed 2 nights in Dec 2024