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Hotel Cielo Rojo

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cielo Rojo

Terrace/patio
Family Suite, 2 Bedrooms, Courtyard View, Tower | Premium bedding, in-room safe, free WiFi, bed sheets
Family Suite, 2 Bedrooms, Courtyard View, Tower | Premium bedding, in-room safe, free WiFi, bed sheets
Miscellaneous
Front of property - evening/night

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Pool
  • Pet friendly
  • Laundry

Explore the area

Map
Calle Asia 6, San Francisco, NAY, 63729
  • San Pancho Nayarit Market
    4 min walk
  • Bistro Orgánico
    1 min walk
  • Puerto Vallarta Bus Terminal
    40 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    51 min drive

Room options

View all photos for Classic Double Room Single Use, 1 Queen Bed, Private Bathroom, Ground Floor

Classic Double Room Single Use, 1 Queen Bed, Private Bathroom, Ground Floor | Premium bedding, in-room safe, free WiFi, bed sheets

Classic Double Room Single Use, 1 Queen Bed, Private Bathroom, Ground Floor

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, 1 Queen Bed

Comfort Double Room, 1 Queen Bed | Premium bedding, in-room safe, free WiFi, bed sheets

Comfort Double Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms, Courtyard View, Tower

Family Suite, 2 Bedrooms, Courtyard View, Tower | Premium bedding, in-room safe, free WiFi, bed sheets

Family Suite, 2 Bedrooms, Courtyard View, Tower

  • 22 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

Hotel Cielo Rojo

3-star San Francisco hotel walkable to San Pancho Nayarit Market
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include spa services, concierge services, and laundry facilities. Limited housekeeping is available.
Hotel Cielo Rojo offers 9 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, bathrobes, and hair dryers. Housekeeping is offered on weekdays only and hair dryers can be requested. Housekeeping is provided on a limited basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This San Francisco hotel also offers an outdoor pool, spa services, and a library. Guests can use the outdoor pool at a partner property.

Hotel Cielo Rojo is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.
Bistro Organico - This restaurant specializes in vegan cuisine and serves breakfast, lunch, and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro Organico

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (weekdays only)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 4:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 4:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Guests have access to the outdoor pool at a nearby partner property, located 180 meters away.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 500 per pet, per stay
Welcoming dogs only
1 total (up to 20 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 5000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 500 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Pool access available from noon to 6:00 PM

Property is also known as

Hotel Cielo Rojo San Francisco
Cielo Rojo San Francisco
Hotel Cielo Rojo Hotel
Hotel Cielo Rojo San Francisco
Hotel Cielo Rojo Hotel San Francisco

Hotel Cielo Rojo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 103 reviews" "
Rating 8 - Good. 20 out of 103 reviews" "
Rating 6 - Okay. 6 out of 103 reviews" "
Rating 4 - Poor. 3 out of 103 reviews" "
Rating 2 - Terrible. 0 out of 103 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eco- lodge, very clean, excellent and delicious meals, the best staff, especially Raul andJose. THANK YOU
Stayed 3 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were only there for one night, but it was very nice. Clean and comfortable with a lovely staff.
Stayed 1 night in Jun 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in May 2024

10/10 Excellent

amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem of a property. We felt so safe and nurtured at this beautiful hotel. We stayed in the 2 bedroom suite and it was perfect for our family of four. The rooms are decorated with such charming, old style Mexico features, and the food and service was beyond our expectations. It's a great location as it's a quick walk to the beach, restaurants, and shops. If you're looking for a modern hotel with a pool scene, this is not your place. But if you're looking for a special, local boutique hotel with charm and exceptional service and food, you will not be disappointed!
Stayed 4 nights in Mar 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and amazing Oasis near the heart of San Pancho. The hotel and staff were incredible. We felt this place was quite a bargain. Will be back again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a small boutique hotel. The facilities are very tastefully appointed with countless unique little touches. The staff is kind, caring, responsive and polished. There's a lot of love in this business. We stayed 3 nights and found this to be an excellent home base for San Pancho. Very easy to walk about and enjoy the town from the hotel. Pool is just a short one block walk away at a sister property(tranquil garden-like pool setting). The food at the hotel's restaurant is super special. We added an item each morning to the complimentary breakfast offerings and very much enjoyed everything we sampled(banana pancakes were amazing fo this pancake lovert)--tasty, healthful, environmentally conscientious food with local flare. Cheers and happy travels
Stayed 3 nights in Mar 2024

10/10 Excellent

Madeline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a charming hotel with an equally charming staff!
Stayed 1 night in Apr 2024

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we loved our stay at this cute hotel with lots of character. Each room is unique, the patio is lovely for coffee and breakfast in the morning and the staff are super friendly. great location. we'll definitely be back!
Stayed 3 nights in Mar 2024

8/10 Good

Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel in downtown San Pancho. We really enjoyed our stay here. The food at the restaurant downstairs Bistro Organiko was fabulous!! It’s right in the road so if you are a light sleeper like I am, you’ll need to wear earplugs. I’d stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrew

Liked: Amenities
Wonderful boutique hotel with great food service. Staff very helpful and friendly.
Stayed 4 nights in Feb 2024

10/10 Excellent

Vilay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute stylish local hotel
We stayed in the ground floor room close to the reception desk (Primero room) as a budget option. Putting this at the top of my review because some of the negative reviews I read were specifically about this room. Admittedly I was nervous about this room after reading the reviews, but we stayed for 2 nights (Mon & Tues) during peak season and we had a great stay. I’m a very light sleeper and had no trouble getting a good night sleep every night (they provide ear plugs if needed to). It is the only room on the ground floor. Yes - it is right by the front door & entrance is in the lobby near reception but we lucked out that the restaurant was closed on Tuesday's and dinner service only happens on weekends. The staff was incredibly friendly, available, and accommodating. We took advantage of the pool at their nearby property around the corner which was BEAUTIFUL and we got it all to ourselves. The hotel is well appointed with local goods for sale and the restaurant is cute — we only had the provided coffee and fruit for breakfast. It’s very close to the center of town and we absolutely loved San Pancho. The only minor feedback I’d give is regarding the toilet & wastebasket. You are not to flush toilet paper down the toilwt (which for a small town in Mexico I totally understand the plumbing sensitivity as the toilet was slow to flush) so I would’ve loved a covered wastebasket knowing that. Also the toilet seat cover in the room kept falling down before we could sit haha!
This is the entrance to the Primero room near front desk.
Cute little bar serving their own tequila.
Front of hotel
Bar
Stayed 2 nights in Feb 2024

8/10 Good

Selene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Cielo Rojo is a beautiful environment. Each room is thoughtfully designed and feels like home. There are sitting spaces in common spaces on each floor that are also beautiful. The restaurant on the first floor is inviting, surrounded by plants and art, and in the evening it is candle lit. It is welcoming and relaxing. And the food is prepared from scratch, farm to table and mostly organic. It is definitely a restaurant not to miss. And then there is the staff - they are excellent and their attention to detail is amazing, they are kind and welcoming. Hotel Vielo Rojo is one of my favorite hotels.
Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
If I could give Hotel Cielo Rojo 6 stars I would. I love this hotel. The rooms are warm and inviting and the staff are welcoming. They are kind, knowledgeable, committed to excellence, and just lovely people. The food in the restaurant is amazing. Everything I ordered was exceptional! Mucho gracias to everyone at the hotel!
Stayed 5 nights in Jan 2024

8/10 Good

Philip E

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Cielo Rojo is a charming boutique hotel conveniently located in San Pancho. Both private & public space decor is thoughtful & interestingly inspired. Beyond the hotel’s charm is the addition of probably The Best restaurant north of PV. Bistro Organico is just that. A fresh and festive experience for breakfast, lunch or dinner. Dinner Fri - Sun. That being said, our only critique is that no mention was made, when booking, of our accommodations being the floor above the kitchen with its one window opening onto the restaurants outdoor dinning area below. We had 2 noisy nights. Will we return, most likely!
Stayed 4 nights in Jan 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and in a great location!
Stayed 1 night in Nov 2023

10/10 Excellent

Selene

Stayed 2 nights in Nov 2023

8/10 Good

Salvador

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous. The only thing we didnt like were the nightly power outages. Two were short, but the last night there was no power for 7 hours and without a fan or AC it was hot! We couldnt sleep. Not their fault, but pretty inconvenient.
Stayed 3 nights in Nov 2023

10/10 Excellent

Winnie L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay
Staff are very helpful and friendly; the free continental breakfast is excellent with mixed fruits; yogurt….; we felt very welcome as guests staying in the hotel!! Great location- within minutes to restaurants. Room with little details make us feel as ‘valued guests’.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A spectacular spot, the best aspects of a bohemian travel spot and simple luxury for a super affordable price. The staff is wonderful, and there's a great little gift shop if you are stumped for gifts by the end of your trip. The complimentary breakfast was so fresh and yummy. Right in the heart of town, 5 minute walk to the beach, but you may not want to leave the hotel. Extra pluses: -The air conditioning works great -The shampoo, conditioner, and soap are all high quality and smell heavenly -Intimate lounging spots around the three stories plus a well stocked take one-leave one library -Board games -Excellent hotel restaurant in general -Free tequila waiting in your room -Strong WiFi, fast enough for streaming and Zoom -Just off the main drag enough that it's quieter I can't wait to stay here again!
Stayed 4 nights in Sep 2023

10/10 Excellent

JOHN, Green Cove Springs

Stayed 2 nights in Aug 2023

6/10 Okay

beverly

Traveled with partner
Liked: Cleanliness, staff & service
The staff were wonderful however, the room we had was cramped and noisy (it was right next to the front desk) . The bathroom was so small you practically had to climb over the toilet to get in and out of the shower. And, the pool was at another property a few blocks away. This was not something we were made aware of before we booked. Had we known, we would have booked another hotel.
Stayed 3 nights in Apr 2023

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, very good service, a little bit noizy but that is San Pancho.They have a nice gardens restaurant.Walking distance from the beach. Love it !!!
Stayed 1 night in Apr 2023

10/10 Excellent

JOHN, Green Cove Springs

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Michael

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s all in the details. Beautiful hotel and fantastic staff
Stayed 5 nights in Mar 2023