6/10 Okay
Verified traveler
Jan 13, 2025
Liked: Cleanliness
Beware hidden fees and dated building
Booking through hotels.com I figured everything was paid for upon my arrival but I was hit with a bogus “amenities fee” of $20 extra a night which I did not want in the first place. I pretty much paid $40 extra to have a danish in the morning…. This hotel also seems very old. The elevator is small and dated. I stayed in a room on the 4th floor and the room literally seemed slanted. Yes, I repeat slanted. The room itself was clean but pretty small. The shower and restroom were ok. A big issue I had was you can hear everything in the halls including other guests. I could also hear a ton of noise and foot steps above my bed on the 5th floor at various times throughout the day, night, and early morning. The location is the best part about this hotel as it’s pretty close to the Ferry Building. Also on my final day I’m pretty sure one of the house keepers knocked on my door and walked away at 9am to rudely wake us up even though I had a “do not disturb” sign on the door and checkout was at 11am. Overall I don’t think I would stay here again. I don’t usually write reviews but this one needs to be exposed for the bogus “amenities” fee and how dated the hotel is.
Verified traveler
Stayed 2 nights in Jan 2025
