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Hotel Hacienda San Pancho

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hacienda San Pancho

Outdoor pool
View from property
Private beach nearby
Suite | Iron/ironing board, free WiFi, bed sheets
Interior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Primavera 10 Col. El Izote, San Francisco, NAY, 63732
  • Entreamigos
    6 min walk
  • Mariscos Doña Tere
    4 min walk
  • Puerto Vallarta Bus Terminal
    39 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    46 min drive

Room options

View all photos for Suite

Suite | Iron/ironing board, free WiFi, bed sheets

Suite

  • 75 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Bed

View all photos for Standard Suite

Standard Suite | Iron/ironing board, free WiFi, bed sheets

Standard Suite

  • 75 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | Iron/ironing board, free WiFi, bed sheets

Junior Suite

  • 75 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Iron/ironing board, free WiFi, bed sheets

Superior Suite

  • 75 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

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About this property

Hotel Hacienda San Pancho

San Francisco hotel close to San Pancho Nayarit Market
An outdoor pool, dry cleaning, and tour/ticket assistance are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Hotel Hacienda San Pancho offers 18 accommodations with air conditioning. 14-inch plasma televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

This San Francisco hotel has its very own private beach. Hotel Hacienda San Pancho features an outdoor pool, a terrace, and tour/ticket assistance. Wireless Internet access is complimentary. This San Francisco hotel also offers a garden, dry cleaning/laundry services, and an elevator. Complimentary secured self parking is available on site.

Hotel Hacienda San Pancho is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 14-inch plasma TV with cable channels

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 1000 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards

We should mention

Pool access available from 8:30 AM to 8:30 PM
No pets and no service animals are allowed at this property
Free in-room WiFi has a 3-device limit

Property is also known as

Hacienda Pancho Francisco
HOTEL HACIENDA SAN PANCHO Hotel
HOTEL HACIENDA SAN PANCHO San Francisco
HOTEL HACIENDA SAN PANCHO Hotel San Francisco

Hotel Hacienda San Pancho Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 26 out of 45 reviews" "
Rating 8 - Good. 10 out of 45 reviews" "
Rating 6 - Okay. 4 out of 45 reviews" "
Rating 4 - Poor. 2 out of 45 reviews" "
Rating 2 - Terrible. 3 out of 45 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

arturo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good property . Great personnel!
Stayed 1 night in Apr 2024

10/10 Excellent

Federico

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

DeLynn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms are big, well kept. Big tv. Great pool and view from pool. But pool is at least 1 mile walk from hotel. There is a very steep hill to climb. No transportation available. You are isolated at this hotel. No restaurant, bar or gift shop. You can have deliveries at a cost but security gate is difficult to get into unless you use the "referred vendor". The only way to the town of san poncho is to walk on the beach or over walking bridge or order a taxi. You must have a gate key to leave or enter. You inly get 1 card so you cannot split up. If you dont mind walking 15 minutes each way in sand or cobblestone to get food, drinks or snacks its fine. Otherwise nice hotel. Alberto is very helpful.
Stayed 3 nights in Feb 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel that the are refurbishing. The pool is not near the rooms, a bit of a walk but definitely worth it.
Stayed 7 nights in Jan 2024

10/10 Excellent

Darla

Stayed 1 night in Jan 2024

2/10 Terrible

Paula

Traveled with partner
We arrived to a very confused security guy at the gate who was surprised to see us. After being on the phone for 10min, he opened the gate without saying anything (language barrier).. we drive towards the 'hotel'. No one in site. The bldg looks as tho its been closed since covid. rundown, torn curtains in the windows etc. the building & grounds look abandoned. So we get our Uber guy to drive us to a cafe in San Pancho to figure out what to do next. (this was New years' weekend so no vacancy anywhere). Called Expedia to explain this.. they found one room however it was 3x over our budget, so no. We managed to find one room in a sweet boutique hotel that we loved, so that was good. Being homeless in Mexico after taking the redeye was not a fun experience. *I did get a call that evening from a man from this hotel. He said they do not offer food or drinks there and it is a 'different type of hotel' said the people sleep late and then they wake up and go into town for the day.. not sure what that means, but we were not comfortable staying on a large derelict compound with no one there. He was very sorry for our misunderstanding etc.. as for Expedia on this manner.. Im not sure why they would even have this hotel listed as available for rent, it should be removed. *Side note, some locals told us that they generally use this hotel for polo matches and wedding groups only, which would explain the security guys' surprise at our arrival. Do yourself a favor and skip this one!
Stayed 3 nights in Dec 2023

10/10 Excellent

angelica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place very clean. Staff are Very nice and polite. I loved it
Stayed 2 nights in Nov 2023

2/10 Terrible

Oliver

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRIBLE EXPERIENCE! I never write reviews but I can't let this one go...The photos look inviting but this hotel is really just an empty shell of a building which has fallen into decrepitude. Nothing is functional - bathroom doors don't close, TOILETS DON'T FLUSH, NO TV, NO HOT WATER, POOL IS FREEZING AND COVERED IN DEAD BUGS, NO TOWELS AT THE BEACH CLUB, NO WORKING LIGHTS IN THE BATHROOMS at the beach club (which also happens to be a 20 minute walk from the hotel). There is absolutely no service offered here: no coffee put out or even in the rooms, and no restaurant. There are so many better options out there in hotels where the ownership creates and sense of warmth, welcome and hospitality. This place feels like a cold, soulless bunker filled with beds. Do yourself a favor and keep looking!

2/10 Terrible

Caroline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lost booking, awful reception desk service
There was no STAY... when I arrived at the security gate, the guard called reception to say I had arrived. Reception said they did not have any booking. Reception would not let the guard let me through so I could have a face to face discussion with the receptionist, to show him my reservation. Hotels.com tried to call the hotel, they didn't pick up their phones. I emailed the hotel, and only later did the reply to say they had found my reservation, which by that stage was too late. Very poor service.
Stayed 2 nights in Dec 2022

10/10 Excellent

CINTHIA IBET MONROY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar hermoso y silencioso
Stayed 2 nights in Aug 2024

8/10 Good

Aarón

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 2 nights in Jul 2024

10/10 Excellent

Mariana

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es increible, vale la pena; solo considerar que no hay restaurante
Stayed 1 night in Jul 2024

10/10 Excellent

LUZ LILIAN

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice!
Stayed 2 nights in Jul 2024

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar increíble, el personal muy atento y amable
Stayed 5 nights in Jun 2024

4/10 Poor

NOELIA

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
El hotel no tiene servicio de restaurante, no tiene cocina. Por lo que había que salir del lugar para poder consumir alimentos. El internet no funcionaba y la tele no tenía cable, el aire acondicionado no funcionaba, no salía agua caliente de la regadera y los enchufe también fallaban. El precio por el que pagas no lo vale. No volvería
Stayed 2 nights in May 2024

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar
Stayed 2 nights in May 2024

10/10 Excellent

Sergio, XOCHITEPEC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar perfecto para parejas, muy tranquilo, inmerso en la naturaleza, la zona de la alberca tiene una vista maravillosa, el servicio del personal es muy hospitalario, lo recomiendo ampliamente, buena relación calidad-precio. Me volvería a hospedar, el único detalle es el internet, pero como iba con el objetivo de desconectarme, eso no fue problema.
Stayed 2 nights in May 2024

10/10 Excellent

Erick Eduardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía!
Todo estuvo increíble! Desde la atención del concierge en todo momento, instalaciones padrísimas! La habitación con alberca está súper chida, si tienen oportunidad pidan esa! Acceso a playa privada para ver el atardecer! El pueblo está a nada de la hacienda y no causa conflicto el que no tenga servicio de alimentos o bebidas! De mis mejores estadías y el mejor hotel que hay en san Pancho!
Stayed 2 nights in May 2024

8/10 Good

Luz Elena

Stayed 3 nights in May 2024

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención al cliente y las habitaciones del hotel
Stayed 4 nights in May 2024

8/10 Good

José carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
C
Stayed 1 night in Mar 2024

6/10 Okay

Carlos

Traveled with partner
Liked: Cleanliness, staff & service
En general bien
Stayed 3 nights in Mar 2024

10/10 Excellent

Ramón

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar
Stayed 1 night in Mar 2024

10/10 Excellent

Erika salcedo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in Mar 2024