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Hotel Nikko San Francisco

4.5 star property

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Photo gallery for Hotel Nikko San Francisco

Front of property - evening/night
Deluxe Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar
Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar
Rooftop terrace
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping

Explore the area

Map
222 Mason St, San Francisco, CA, 94102
  • Union Square
    ‪5 min walk‬
  • Moscone Convention Center
    ‪13 min walk‬
  • Oracle Park
    ‪2 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Club Room

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Imperial Club Room

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Queen

Petite Queen | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Petite Queen

  • City view
  • 270 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking

Deluxe Double Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room, 2 Double Beds, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Imperial Floor Two Queen Beds

Designer toiletries, hair dryer, slippers, towels

Imperial Floor Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Accessible

Deluxe Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 Queen Bed, Accessible

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Nikko San Francisco

4.5-star hotel in Union Square
An indoor pool, a restaurant, and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Limited housekeeping is available.
Hotel Nikko San Francisco offers 532 accommodations with minibars and safes. Pillowtop beds feature down comforters. 47-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hotel Nikko San Francisco provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 29000 square feet (2694 square meters) include conference space. This luxury hotel also offers a nightclub, a rooftop terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Nikko San Francisco is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Anzu Restaurant and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Feinsteins - Onsite piano bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Filipino, French, German, Italian, Japanese, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 75 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 30 to 55 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Anzu Restaurant and Bar
  • Feinsteins

Things to do

  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 29,000 square feet of conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per night
  • Resort fee: USD 45.92 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30.00 to 55.00 per person
  • Covered valet parking fee: USD 75 per night
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Early check-in/ Late check-out is allowed for a fee and subject to room availability.
This property charges a minimum of USD 8 per package (based on weight) for parcel delivery and storage for registered guests. The hotel cannot be held responsible for lost or damaged goods.
Property Registration Number 94-3050442

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nikko
Hotel Nikko San Francisco
Hotel San Francisco Nikko
Nikko Hotel
Nikko Hotel San Francisco
Nikko San Francisco
Nikko San Francisco Hotel
San Francisco Hotel Nikko
San Francisco Nikko
San Francisco Nikko Hotel
Nikko Francisco Francisco
Hotel Nikko San Francisco Hotel
Hotel Nikko San Francisco San Francisco
Hotel Nikko San Francisco Hotel San Francisco

Hotel Nikko San Francisco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1795 out of 2359 reviews
Rating 8 - Good. 348 out of 2359 reviews
Rating 6 - Okay. 121 out of 2359 reviews
Rating 4 - Poor. 44 out of 2359 reviews
Rating 2 - Terrible. 51 out of 2359 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kimie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Cheryl

Stayed 3 nights in Jan 2025

10/10 Excellent

Opal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay here. Location is perfect and staff was great.
Stayed 3 nights in Feb 2025

2/10 Terrible

Jack

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel didn’t recognize my Expedia gold status. Insisted that I show them my account upon arrival. At checkout, I have to ask again to get the 25 dollars credit to be deducted. Also the wifi in the property is terrible. I had to change rooms and they throw me into a much smaller room due to the noise and smoke smell.
Stayed 3 nights in Feb 2025

10/10 Excellent

Victor Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was good. Comfy bed and room and good view
Stayed 4 nights in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice! clean. staff was all great!
Stayed 1 night in Feb 2025

8/10 Good

Kseniya

Traveled with family
Liked: Cleanliness, amenities
Very nice location and hotel was great! One down side was that the pool always had screaming kids there... We were there until 10 pm and the kids were there until closing time... There's an adult only time I think but it's super early in the evening and then the kids come back again... I would suggest to have the adult time 9-10 pm so that adults can relax as it's pretty late already. Overall, it was a nice hotel experience!
Stayed 2 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice place

I spent four nights there with my 9-year-old last week. Very friendly staff and up-to-date amenities. The restaurant offers breakfast that includes many Asian options, which is great! My son said he felt sad when we were checking out. Definitely will choose this hotel again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jennifer, Santa Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Nikko is an exceptional property in San Francisco. It is beautiful, clean as can be, the rooms are gorgeous and luxurious, and the staff are friendly and welcoming. It is a very convenient location for anything you want to do in town. The amenities here are better than other nearby hotels. Lots of parking options nearby as well as on site. We will definitely stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Dana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Molly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved staying here. I felt safe and cared for!
Stayed 4 nights in Feb 2025

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 7 nights in Feb 2025

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Nikko were so friendly and welcoming. Hotel is beautiful overall and the room we stayed in was clean and bright. I’d definitely stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Slava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service and very nice facilities.
Stayed 1 night in Feb 2025

10/10 Excellent

Tomoaki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent!!
Stayed 1 night in Feb 2025

10/10 Excellent

Kamal, West Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at Hotel Nikko San Francisco for a four-day holiday, and our experience was exceptional from start to finish. The service was outstanding, beginning with check-in and continuing seamlessly through check-out. The staff was incredibly polite, helpful, and friendly, making our stay even more enjoyable. The hotel’s common areas and our room were impeccably clean, giving the impression of a newly built property. The pool was a highlight—pristine and relaxing, with a stunning glass ceiling that allowed us to enjoy the sunny San Francisco sky while swimming. While the breakfast was slightly pricey for what was offered, this was a minor drawback in an otherwise fantastic experience. We highly recommend Hotel Nikko, especially for couples on their honeymoon. It truly delivers a five-star experience at a four-star price. Without a doubt, we will be returning!
Stayed 3 nights in Feb 2025

10/10 Excellent

ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Stayed 1 night in Feb 2025

10/10 Excellent

Soroush

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! The room was super clean and the hotel was great overall!
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan Avi

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the big fitness center. Convenient to BART. Sketchy neighborhood
Stayed 3 nights in Feb 2025

10/10 Excellent

Edgar, Glendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025