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Hotel Spero, Vignette Collection by IHG

4.0 star property

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Photo gallery for Hotel Spero, Vignette Collection by IHG

Exterior
Lobby
City view
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • Business services
$174
includes taxes & fees
Jan 23 - Jan 24

Explore the area

View in a map
405 Taylor St, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Place, Union Square
    ‪5 min walk‬
  • Place, San Francisco Museum of Modern Art
    ‪13 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Roll-in Shower (Mobility Accessible)

City view

Suite, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 490 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Family Suite, 2 Queen Beds, Roll-in Shower (Mobility Accessible) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

  • 490 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Serenity)

Suite (Serenity) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite (Serenity)

  • 490 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Urban)

City view

Suite (Urban)

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

City view

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

City view

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(3 reviews)
  • 230 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

City view

Standard Room, 1 Queen Bed

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, City View

City view

Standard Room, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 210 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 260 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 510 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

City view

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, City View (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub, City View (Mobility)

  • 230 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Spero, Vignette Collection by IHG

4-star hotel in Union Square
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Hotel Spero, Vignette Collection by IHG offers 236 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 6 meeting rooms.

Event facilities measuring 3000 square feet (279 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area.

Hotel Spero, Vignette Collection by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Jasper's Corner Tap & Kit - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Offsite parking available (USD 49 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 22 for adults and USD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Jasper's Corner Tap & Kit

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3,000 square feet of conference space
  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35.31 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room safe
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 22 for adults and USD 22 for children
  • Nearby parking fee: USD 49 per night (20 ft away)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Serrano
Hotel Spero San Francisco
Serrano Hotel San Francisco
Serrano San Francisco
Serrano
Spero San Francisco
Hotel Spero
Hotel Spero at Union Square
Hotel Spero Vignette Collection an IHG Hotel
Hotel Spero, Vignette Collection by IHG Hotel
Hotel Spero, Vignette Collection by IHG San Francisco
Hotel Spero, Vignette Collection by IHG Hotel San Francisco

Hotel Spero, Vignette Collection by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 788 out of 1283 reviews
Rating 8 - Good. 295 out of 1283 reviews
Rating 6 - Okay. 115 out of 1283 reviews
Rating 4 - Poor. 52 out of 1283 reviews
Rating 2 - Terrible. 33 out of 1283 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Joshua

Stayed 1 night in Oct 2025

10/10 Excellent

Michelle, River Forest

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying there when i visit San Francisco for about 2 years. They definitely have improved their customer service. I felt welcomed and a very diverse hotel clientele
Stayed 3 nights in Oct 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe inside the building,safe walking during the day, i wouldn't walk out side at night.
Stayed 1 night in Oct 2025

10/10 Excellent

Ella, montclair

Stayed 2 nights in Aug 2025

6/10 Okay

Roxanne

Stayed 3 nights in Sep 2025

10/10 Excellent

Tory

Stayed 5 nights in Sep 2025

4/10 Poor

Roman

Disliked: Staff & service, amenities, property conditions & facilities
Ignored by staff when trying to get compensation for the constant fixing of my keycard. The property was extremely noisy (especially the AC, you could hear everyones’s AC and TVs), the staff interrogated me during one of the times I needed to get my keycard reprogrammed, the room smelled the moment I entered it for the first time, no coffee machine in room despite it being on the listing/website, and the bathroom door + the table were very dirty/scratched up like a dog was in there.
Stayed 3 nights in Sep 2025

4/10 Poor

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Veronika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shelley, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Attentive staff
Stayed 3 nights in Sep 2025

6/10 Okay

Emily

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall, our stay was ok. AC was not working and SF was unusually warm the nights we stayed and our room was around 80 degrees. The area around hotel is so-so, I don't advise walking around, just grab a ride! The hotel is nicely remodeled though. The restaurant/bar attached to hotel had a great happy hour and breakfast. We did escalate the issue with AC and it being uncomfortable in the room at night. The first night we were offered to move rooms, but quickly realized it was clearly the hotel having issues. We messaged hotel for partial refund and have yet to hear back. If the AC was working, this would have been a great stay overall!
Stayed 2 nights in Sep 2025

4/10 Poor

John

Traveled with family
Disliked: Amenities, property conditions & facilities
The room was very dark for my wife who has limited eyesight and needs good lighting. The sink plug in the bathroom was broken. The staff were very helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Renevated older building, easy walk to Union Square
Stayed 4 nights in Sep 2025

8/10 Good

Aimee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, pretty good location. I just wish they had a pet relief area within the hotel. Walking a night with a small in the city was not the best choice
Stayed 1 night in Sep 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Customer service was great. Rooms were cleaned and tidy everyday.
Stayed 3 nights in Sep 2025

8/10 Good

Trisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel & staff were great. The place was very clean only problem was the neighborhood.
Stayed 1 night in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

It was great
Stayed 2 nights in Sep 2025

8/10 Good

Jannine

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night parking next door in parking structure was the only parking available and they charged $70 for the night There were quite a few homeless in the area As far as hotel goes it was clean for the most part beds were comfortable and staff was friendly but they do not answer the phones when you call aside from that it was an ok stay for one night.
Stayed 1 night in Sep 2025

10/10 Excellent

Blake

Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very good… just wasn’t pleased with the environment outside the hotel… otherwise the stay was great…
Stayed 1 night in Sep 2025

10/10 Excellent

Lijiuan, Wellesley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is nice and clean. Staff are helpful. The daily cleaning service did a great job every day during my stay for 6 days. However, I am not so sure about the neighborhood. Many homeless people are hanging around on the right side of the block. It's not a hotel issue, but a city issue.
Stayed 6 nights in Aug 2025

10/10 Excellent

Ana Maria, Vacaville

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Maria

Business traveler, Traveled with partner
Front desk are not knowledgeable about area for dining.
Stayed 1 night in Sep 2025