Hotel VIA

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel VIA

Park View Double Queen | Premium bedding, in-room safe, desk, blackout drapes
Property entrance
Premium bedding, in-room safe, desk, blackout drapes
Lobby
Shower, designer toiletries, hair dryer, bathrobes

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Free WiFi
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
138 King St., San Francisco, CA, 94107
  • Oracle Park
    3 min walk
  • Moscone Convention Center
    13 min walk
  • UCSF Mission Bay
    14 min walk
  • San Francisco, CA (SFO-San Francisco Intl.)
    17 min drive

Room options

Park View King

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Embarcadero Double Queen

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Harbor View Queen

  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

South Beach Queen

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Accessible Courtyard Queen

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Accessible South Beach King

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

Harbor View King

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

Park View Queen

  • 275 sq ft
  • Sleeps 3
  • 1 Queen Bed

Courtyard King

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

Park View Suite

  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

Courtyard Queen

  • 240 sq ft
  • Sleeps 3
  • 1 Queen Bed

South Beach Suite

  • 538 sq ft
  • Sleeps 2
  • 1 Queen Bed

Park View Double Queen

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

South Beach King

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

Accessible Park View King

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel VIA

4-star hotel in Downtown San Francisco
Along with 2 bars/lounges, this smoke-free hotel has a fitness center and a snack bar/deli. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and a business center. Housekeeping is available on request.
Hotel VIA offers 159 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 4-star property offers access to a business center and a meeting room.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a rooftop terrace, and concierge services. Onsite parking is available (surcharge).

Hotel VIA is a smoke-free property.

Languages

Chinese (Mandarin), English, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 85 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 85.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Hotel VIA San Francisco
VIA San Francisco
Hotel VIA Hotel
Hotel VIA San Francisco
Hotel VIA Hotel San Francisco

Hotel VIA Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 900 out of 1242 reviews" "
Rating 8 - Good. 192 out of 1242 reviews" "
Rating 6 - Okay. 82 out of 1242 reviews" "
Rating 4 - Poor. 40 out of 1242 reviews" "
Rating 2 - Terrible. 28 out of 1242 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vinodh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

L

Stayed 1 night in Aug 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Expensive stay in SF
Stayed the night for the convenience of our concert that was held across the street. Staff was friendly, but a little confusing when giving details about parking. Both front desk and parking assistant weren't on the same page. Room was clean but small. There were a lot of scuff marks under the window on the wall ans on the walls in the bathroom. I took pictures so I'm not charged for them. Bed was okay. Nothing special. The pillow I slept on was not good. It hurt my neck and I couldn't get comfy. I didn't sleep well. There is a rooftop bar/restaurant that my husband and i were looking forward to eating at before the show. However, we didn't get to enjoy it due that it was closed for a private event. I called the hotel a few days before to ask about parking and the restaurant. They said it would be open..when we checked in, it was closed and we couldn't eat before. I wish they would have told us about the event before and not when we checked in so we could have planned something else. Overall it was a decent stay and super convenient for our plans. However $90 to park with a $430 one night is crazy! I dunno if I would book here again, because it so expensive.
Stayed 1 night in Sep 2024

10/10 Excellent

seanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
Amazing stay right next to the park. Definitely my new favorite hotel in SF. Bed was super comfy. Great view of the park. Ordered room service and the food was delicious. Easy check in. Valet was quick. Room was super quiet.
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander Sauickie

Stayed 2 nights in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room, good views of Oracle Park from the roof terrace. Well located for light rail and trains to the airport from SF station
Stayed 1 night in Sep 2024

10/10 Excellent

KARLTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms on entrance side of hotel wake every at 5 am to trash dumpsters be g emptied
Stayed 4 nights in Sep 2024

8/10 Good

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised that the hotel was really quiet for sleeping. We had a great stay. Beds were comfy and everything was clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christine, Modesto

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, elegant property with great bar options downstairs and rooftop. Wonderful, helpful staff. Very convenient.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and catch a baseball game.
Stayed 3 nights in Sep 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oracle Park gem, but no upgrades for Hotels.com
A very nice place to stay if you are doing to any event at Oracle Park, with an enjoyable rooftop lounge. Hotels.com members beware: this property does NOT receive room upgrades upon request, as stated in the Hotels.com app (although the app says, “upon availability,” we were assured any 3rd party booking services are NOT entitled to upgrades of any sort, regardless of VIP or Platinum status). The rooms are clean, and most everyone was extremely professional and helpful. Of all the wonderful staff members we encountered, only the first person we experienced was less-than-receptive and friendly. Also, if you have a bottle of wine in your package, make sure to ask. The staff member we encountered first, would not have offered unless prompted. The housekeeping staff is exceptional, and much appreciated. Overall, we would return for any Oracle events in the future.
Stayed 2 nights in Sep 2024

10/10 Excellent

lewis, Las Vegas

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Dyonna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Edwin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two gentlemen on Saturday afternoon were amazing! Thank you boys
Stayed 1 night in Sep 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

ana l

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone there was so nice and helpful
Stayed 1 night in Sep 2024

4/10 Poor

Heatherlynn, Glendale

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They did not check the messages that I left through the app. They moved medical equipment off of a luggage cart when I specifically asked them not to move the medical equipment. They have one light switch for the entire room. Every single light was on one light switch and that also turned off the outlet that the medical equipment was plugged into; so when we turned off the light it also turned off the medical equipment. There was an iPad that was supposed to have room controls, but it wouldn't connect so I couldn't do anything with it. Come to find out, when it connected the next day, it too only had "turn off all lights" instead of any actual control in the room. When I spoke to the people at the front desk they had no idea how to handle something like this other than offer another room, which, one, couldn't do because the medical equipment was already hooked up, and, two, wouldn't make any difference if all the rooms are the same. To top it off, I was asked by Expedia if we received our VIP bottle of wine which we never did, though I'm assuming that was baked into the cost of the room. When I asked to speak to the manager, first, they didn't tell the manager I was asking for them so when they came out to the front desk I had no idea they were the manager and they didn't know to ask after me; so I stood in the lobby for a good 10 minutes until I finally asked again and I was told, "Oh, the manager's right here," which was annoying. All told it was a frustrating stay
Stayed 1 night in Sep 2024

10/10 Excellent

Jillian

Stayed 2 nights in Aug 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went to SF to go to the Giants game, the location was perfect! The bed, pillows, room temperature was perfect. The tablet was a good addition love controlling the lights and music from the tablet. The front desk agents were really nice and love the coffee in the morning and the lemon water though out the day.
Stayed 2 nights in Sep 2024

8/10 Good

Diego

Stayed 3 nights in Sep 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our baseball and public transportation access.
Stayed 4 nights in Sep 2024