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Hotel Zelos San Francisco

4.0 star property

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Photo gallery for Hotel Zelos San Francisco

Breakfast and dinner served
Junior Suite, 1 King Bed, City View, Corner | View from room
Bar (on property)
Breakfast and dinner served
Premium bedding, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Pet friendly
  • Breakfast available

Explore the area

Map
12 4th St., San Francisco, CA, 94103
  • San Francisco Museum of Modern Art
    ‪6 min walk‬
  • Moscone Convention Center
    ‪9 min walk‬
  • Oracle Park
    ‪2 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, City View

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (King)

Suite, 1 Bedroom (King) | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom (King)

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View, Corner

Junior Suite, 1 King Bed, City View, Corner | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, City View, Corner

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, in-room safe, desk, blackout drapes

King Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Spa)

Executive Room, 1 King Bed (Spa) | Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed (Spa)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Mobility/Hearing Accessible King with ADA Tub

Premium bedding, in-room safe, desk, blackout drapes

Mobility/Hearing Accessible King with ADA Tub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility/Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Accessible, Bathtub (Mobility/Hearing)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Zelos San Francisco

4-star hotel in Downtown San Francisco
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Additionally, WiFi in public areas, valet parking, and conference space are onsite.
Hotel Zelos San Francisco offers 202 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge. Event facilities measuring 5005 square feet (465 square meters) include conference space. This Art Deco hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Hotel Zelos San Francisco is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Dirty Habit - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dirty Habit

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5,005 square feet of conference space
  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • Art Deco architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Check-out

Check-out before noon

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 41.19 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Fee for in-room wireless internet: USD 0 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per night (rates may vary)
  • Valet parking fee: USD 55.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will be accepted only for guests in house for a fee per package. The hotel cannot be held responsible for lost or damaged goods.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Palomar San Francisco
Hotel San Francisco Palomar
Palomar
Palomar Hotel San Francisco
Palomar San Francisco
Palomar San Francisco Hotel
San Francisco Hotel Palomar
San Francisco Palomar
San Francisco Palomar Hotel
Hotel Zelos San Francisco
Hotel Zelos
Zelos San Francisco
Hotel Palomar San Francisco a Kimpton Hotel

Hotel Zelos San Francisco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1004 reviews
Rating 8 - Good. 217 out of 1004 reviews
Rating 6 - Okay. 71 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
Beautifully redone hotel in SF!
Stayed 2 nights in Sep 2024

6/10 Okay

Joseph

Stayed 3 nights in Nov 2024

6/10 Okay

Katie

Traveled with family
Bathtub didn’t drain despite telling staff multiple days it never got fixed. Bathrooms could use updating. Otherwise nice.
Stayed 4 nights in Nov 2024

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
I arrived at this hotel following an international flight at 7pm PST ($70 USD Uber to get there). Following a 5-10min wait time to check-in (front desk personnel nowhere to be found), with another person waiting to check in behind me, I was told my room was unavailable or cancelled due to their overbooking. My own booking was arranged and paid for via Expedia over a month ago. Egregiously, the person waiting behind me was able to check in, no issue whatsoever. I was told Expedia was responsible in notifying me earlier that day of their abrupt cancellation, not themselves; and I was to be moved to a similar hotel 10 minutes away that required another Uber. They confirmed they had not tried to contact me directly. Though the other hotels Google rating was similar, both hotels showed to have a ton of dissatisfied comments and negative reviews. I asked to be refunded on the spot and decline their suggested accommodation. Nope, responsibility for a refund is through Expedia, not the hotel. As the hotel could provide another hotel in the city and the booking was done through Expedia, I would not be refunded. This hotel was a terrible guest experience, all in all. They made no attempt to remediate - no transportation to the next hotel, no vouchers, zero! The other hotel confirmed that at 5pm that day, they had been sent request to accommodate me as a guest! I recommend people allocate their money elsewhere. Read the fine print, and book directly with reputable hotels.
Stayed 1 night in Dec 2024

6/10 Okay

Carlos

Business traveler
Disliked: Amenities, property conditions & facilities
Needs an upgrade. One of two elevators out of service. Ice machines unavailable… one single staff person for all the guests at the lobby definitely insufficient.
Stayed 2 nights in Nov 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
Nice spacious room and to our surpirise it had a jacuzzi tub! The front desk service was very good and we were given an early checkin and late check out. The Dirty Habit restaurant service was good in the mornings but the continental breakfast (free w/ voucher) could use an update. Each day they offered the same two croissants, fruit and muffin with juice or coffee. The room was great overall with the bed comfort being fair. I would stay her again. The location is great too, just 2 blocks from Union Square.
Stayed 3 nights in Dec 2024

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Sonia, Carlsbad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Hyoungah

Stayed 4 nights in Nov 2024

10/10 Excellent

stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Mark

Great place
Stayed 2 nights in Dec 2024

8/10 Good

Tosh

Stayed 1 night in Nov 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was a good stay , just wished everything was included in price like parking fee and hotel fees .
Stayed 1 night in Nov 2024

10/10 Excellent

Brian Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff amaxing service really appreciate how they treated us
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a short stay here while attending a conference at the Moscone Center (Zelos is incredibly convenient to both that and Union Square) and had a great experience. My king bed room was spacious, comfortable, clean, and the bathroom was well-stocked and clean as well. Check in and out were both super easy, and the in-house restaurant was really nice too. (The included continental breakfast is delicious - fresh-cooked pastries were the highlight!) I would definitely return to this hotel if attending any other events in that part of town.
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked this hotel but strongly encourage them to reconsider the scent they use in the front lobby. Our first two days were perfect, no scent one way or the other so to me that was great as it just seemed clean, not old, just clean. Day 3 the scent was so strong, out of the blue, that our group of 6 would rush to elevator and try not to breath in. The scent would even get trapped in the elevator with you. Please reconsider and be more scent aware or at the very least change to something milder. I don’t know how your front desk staff can tolerate it honestly. It would give an instant headache.
Stayed 7 nights in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great. Would have given 5 start except after second day there was an overwhelming scent in lobby like they had just changed some kind of air freshener but it
Stayed 7 nights in Nov 2024

10/10 Excellent

Lily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and nice. The facility and the room are clean and I love the design of it. The breakfast options are great. We enjoyed the stay!
Stayed 5 nights in Nov 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disgusting Shower
There are few things more disgusting than a shower that doesn’t drain. Pulling around the legs is just wrong.
Stayed 1 night in Nov 2024

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel From Hell
Got to the Hotel for Starters no Valet no Parking got inside the Reception sucked the attendant was nasty place was overpriced ended up Staying at the Hilton less money put this place to shame real true disappointment
Stayed 3 nights in Nov 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Doug

Stayed 2 nights in Oct 2024