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Hotel Zetta San Francisco

4.0 star property

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Photo gallery for Hotel Zetta San Francisco

Billiards
Reception
Billiards
Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Free WiFi
  • Laundry
$193
includes taxes & fees
Nov 27 - Nov 28

Explore the area

View in a map
55 5th St, San Francisco, CA, 94103
  • Place, Warfield Theatre
    ‪3 min walk‬
  • Place, Union Square
    ‪5 min walk‬
  • Place, Moscone Convention Center
    ‪10 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(8 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 1 King Bed

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility/Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Hearing Accessible (Mobility/Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Well and Away)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Well and Away)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Zetta)

Suite, Multiple Beds (Zetta) | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, Multiple Beds (Zetta)

  • 800 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Mobility Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Zetta San Francisco

4-star hotel in Downtown San Francisco
2 restaurants, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, valet parking, and concierge services.
Hotel Zetta San Francisco offers 116 accommodations with laptop-compatible safes and bathrobes. Pillowtop beds feature down comforters and premium bedding. 46-inch LCD televisions come with premium satellite channels. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

This San Francisco hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. 4 meeting rooms are available. This business-friendly hotel also offers a fitness center, an arcade/game room, and multilingual staff. Parking is available onsite for a surcharge.

Hotel Zetta San Francisco is a smoke-free property.

To-go breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
S and R Lounge - This lobby lounge specializes in American cuisine and serves dinner and light fare. Happy hour is offered.
The Cavalier - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per night; includes in/out privileges)

Food and drink

  • Weekday on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • S and R Lounge
  • The Cavalier

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Family friendly

  • Arcade/game room
  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium satellite channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 41.19 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 30 per person
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Zetta
Hotel Zetta San Francisco
San Francisco Hotel Zetta
San Francisco Zetta
San Francisco Zetta Hotel
Zetta Hotel
Zetta Hotel San Francisco
Zetta San Francisco
Hotel Milano San Francisco
Milano Hotel San Francisco

Hotel Zetta San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1001 reviews
Rating 8 - Good. 224 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 4 nights in Jul 2025

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

4/10 Poor

Silvia

Liked: Cleanliness, room comfort
Our stay here was not so good just due to the fact that my car came back to me with minor damage, I’m not sure where their valet parks the cars but a little after our stay we left the hotel and stopped by a store and seen that my front license plate cover was broken and license plate was bent. Not sure if the valet person hit my car against something or someone was trying to steal it, hard to tell this is SF, but still made my day irritable. Our hotel room was clean and the bed was comfy but the pillows not so much. There is an additional fee charge for amenities once you check in just be mindful, oh and our room did not come with slippers and a robe like advertised.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie E

Stayed 4 nights in Jul 2025

10/10 Excellent

Robert

Stayed 5 nights in Aug 2025

6/10 Okay

Hector

Stayed 1 night in Aug 2025

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Emily

Stayed 1 night in Aug 2025

10/10 Excellent

Stanley

Stayed 4 nights in Jul 2025

8/10 Good

Katie

Stayed 2 nights in Jul 2025

10/10 Excellent

PAUL

Stayed 2 nights in Aug 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

ALMIRA

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our 3day stay at Hotel Zetta, and loved the location as well as the games/arcade available for guests! There was complimentary coffee and donuts, and hotel was very clean. We weren’t able to check in early but they held our bags til our rooms were ready.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ely, Santa Cruz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Destra

Stayed 1 night in Jul 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Zetta, the staff are polite and professional.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Kirk

Stayed 2 nights in Jul 2025

10/10 Excellent

ROGEL

Stayed 2 nights in Jul 2025

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful little hotel right at the head of the cable cars and shopping and really cool restaurants across the street!
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew, Valley Glen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Nice spacious rooms. Friendly and prompt staff. Great spot and access to trans and walk to most places. Stay right on market street and you’re good. Just avoid lower tenderloin as it gets a little rough. Other than that awesome. Would definitely stay again. Grab a muni ticket and ride all around town on most busses and trains.
Stayed 5 nights in Jul 2025

10/10 Excellent

Satpal

Stayed 7 nights in Jun 2025

10/10 Excellent

Charlie

Stayed 1 night in Jul 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

After an unpleasant check in our experience improved and went smoothly. Our room was nice and spacious. My kids enjoyed the Nintendo Switch in the room and the games in the lobby. The hotel is also located close to all the tourists attractions.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ekaterina

Stayed 3 nights in Jun 2025