Hotel Zetta San Francisco

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Zetta San Francisco

Billiards
Premium bedding, down comforters, pillowtop beds, minibar
Game room
Lobby sitting area
2 bars/lounges, lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Free WiFi
  • Laundry
  • Air conditioning

Explore the area

Map
55 5th St, San Francisco, CA, 94103
  • Westfield San Francisco Centre
    ‪1 min walk‬
  • Warfield Theatre
    ‪4 min walk‬
  • Westin St Francis Hotel Glass Elevators
    ‪7 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪13 min drive‬

Room options

Premium Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Double Beds, Roll-in Shower (Mobility Accessible)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (Zetta)

  • 800 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Room, 1 King Bed, Roll-in Shower (Mobility/Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Well and Away)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Zetta San Francisco

4-star hotel in Downtown San Francisco
2 restaurants, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, valet parking, and free use of bicycles.
Hotel Zetta San Francisco offers 116 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 46-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This San Francisco hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
Hotel Zetta San Francisco features a 24-hour fitness center and complimentary bicycles. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

4 meeting rooms are available. This business-friendly hotel also offers an arcade/game room, multilingual staff, and concierge services. Onsite parking is available (surcharge).

Hotel Zetta San Francisco is a smoke-free property.

To-go breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
S and R Lounge - This lobby lounge specializes in American cuisine and serves dinner and light fare. Happy hour is offered.
The Cavalier - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per night; includes in/out privileges)

Food and drink

  • Weekday on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • S and R Lounge
  • The Cavalier

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals

Family friendly

  • Arcade/game room
  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium satellite channels

Food and drink

  • Espresso maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 41.19 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 30 per person
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Zetta
Hotel Zetta San Francisco
San Francisco Hotel Zetta
San Francisco Zetta
San Francisco Zetta Hotel
Zetta Hotel
Zetta Hotel San Francisco
Zetta San Francisco
Hotel Milano San Francisco
Milano Hotel San Francisco

Hotel Zetta San Francisco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1000 reviews" "
Rating 8 - Good. 234 out of 1000 reviews" "
Rating 6 - Okay. 77 out of 1000 reviews" "
Rating 4 - Poor. 37 out of 1000 reviews" "
Rating 2 - Terrible. 25 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Area around hotel and north are good and even has the trolley cars to ride and see how they turn around. John’s steak and seafood also very nice. All cities have trouble spots although it seemed less of an interaction Then you would find in NY.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paula

Stayed 1 night in Jun 2024

10/10 Excellent

Brigit, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really terrific, cool place to stay. I'd like to give a shout out to Paris and the rest of the reception staff -- support helpful and friendly.
Stayed 2 nights in Oct 2024

8/10 Good

Crystal

Traveled with partner
Liked: Staff & service, property conditions & facilities
I booked this hotel because my husband and I were going to a concert at The Warfield and this hotel had decent reviews and close to the theater. Upon arriving I was very nervous about the homeless and the area. I asked the guy at the front desk, Paris, about the area and the safety factor. He talked to me about it and he was right, nothing to worry about. Paris was excellent at the front desk! The hotel itself was also great. Clean rooms. The hotel wasn't loud with people and the AC worked well. There is a restaurant adjacent to the hotel where we are for happy hour.
Stayed 1 night in Oct 2024

10/10 Excellent

Rafael

Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Staff & service
The valet was not good. They didn’t get my friends car and couldn’t get ahold of the valet people. She had to get a taxi home. And a taxi back. Both of which the hotel said they would reimburse her then tried to not pay! I paid for a valet service that didn’t even work. Then the hotel said they would refund my valet and send email confirmation. I have not received either!
Stayed 1 night in Oct 2024

10/10 Excellent

Damien

Stayed 1 night in Sep 2024

8/10 Good

Eliot

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Mathew

Stayed 3 nights in Sep 2024

10/10 Excellent

Francis

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Marcus

Liked: Cleanliness, staff & service
Nice staff and central location. Only draw back was that room was uncomfortably warm despite air conditioner being set at 65. Hallways and work out room were cooler than assigned room.
Stayed 4 nights in Sep 2024

4/10 Poor

Noel

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Everything but the surrounding area was great. What pissed me off is the mandatory $35/night fee. If it's mandatory, just add it to the published room cost Anyone taking the time to understand behavior science will see why charging more after the start will leave a poor experience
Stayed 2 nights in Sep 2024

4/10 Poor

Lisha

Liked: Cleanliness
Disliked: Staff & service, room comfort
Disappointment
I purchased a superior king room, there was nothing about that room that was superior, I opened the blinds to get some light and there I stared at some sort of ac unit or what ever it was very ugly site to see.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities
Not great tbh - very tired rooms, spent all the money on the reception
Stayed 1 night in Jun 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Cristeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Liliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice and clean. Has a lot of nice décor in the main lobby and the rooms were a lot more spacious then I had expected. Would definitely stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Sep 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very nice and clean. The area is very convenient and adorable compared to most near by
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Aug 2024