InterContinental Mark Hopkins, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for InterContinental Mark Hopkins, an IHG Hotel

Lobby sitting area
Point of interest
Minibar, in-room safe, desk, blackout drapes
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking available

Explore the area

Map
999 California Street, San Francisco, CA, 94108
  • SF Masonic Auditorium
    ‪3 min walk‬
  • Grace Cathedral
    ‪3 min walk‬
  • Union Square
    ‪6 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪19 min drive‬

Room options

Suite (Penthouse)

  • 750 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Suite, 2 Bedrooms

  • 750 sq ft
  • Bay view
  • Sleeps 6
  • 1 Twin Bed

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 800 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom (Dining Area, Sunroom Access)

  • 850 sq ft
  • Bay view
  • Sleeps 2
  • 1 Twin Bed

Room, 1 Queen Bed (Cosy)

9.6 out of 10
Exceptional
(14 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (Dining Area)

10.0 out of 10
Exceptional
(1 review)
  • 787 sq ft
  • Bay view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, City View

  • 1500 sq ft
  • Bay view
  • Sleeps 2
  • 1 Twin Bed

Suite (Mark Hopkins)

  • 534 sq ft
  • Bay view
  • Sleeps 2
  • 1 Twin Bed

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(71 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Sun Room Access)

  • 364 sq ft
  • Bay view
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed

7.8 out of 10
Good
(13 reviews)
  • 525 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room

8.4 out of 10
Very good
(30 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Twin Bed

Club Suite, 1 Bedroom, Business Lounge Access

  • 1300 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Classic Room, 2 Double Beds

9.2 out of 10
Wonderful
(30 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed (Golden Gate Bridge View)

9.0 out of 10
Wonderful
(12 reviews)
  • 364 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Classic Room (Upgraded)

9.0 out of 10
Wonderful
(8 reviews)
  • 364 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Classic Room, 2 Double Beds, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed (Nob Hill Neighborhood Views)

8.0 out of 10
Very good
(1 review)
  • 384 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, City View

8.0 out of 10
Very good
(4 reviews)
  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • 550 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

InterContinental Mark Hopkins, an IHG Hotel

4-star hotel in Downtown San Francisco
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite. Change of towels is available on request.
InterContinental Mark Hopkins, an IHG Hotel offers 382 air-conditioned accommodations with iPod docking stations and minibars. 44-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 17 meeting rooms.

Wired and wireless Internet access is complimentary. This eco-certified hotel also offers a fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

InterContinental Mark Hopkins, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Nob Hill Club - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Top of The Mark SkyLounge - Onsite cocktail bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 87.78 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 50 for adults and USD 10 to 40 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Nob Hill Club
  • Top of The Mark SkyLounge

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 17 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 37.63 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults, and USD 10 to 40 for children
  • Valet parking fee: USD 87.78 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

InterContinental Mark Hopkins, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1004 reviews" "
Rating 8 - Good. 204 out of 1004 reviews" "
Rating 6 - Okay. 79 out of 1004 reviews" "
Rating 4 - Poor. 36 out of 1004 reviews" "
Rating 2 - Terrible. 14 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Markus, Temecula

Business traveler, Traveled with partner
Liked: Staff & service
Still a great location but the former glory and esprit of the Mark Hopkins was ost!
Stayed 4 nights in Oct 2024

6/10 Okay

Christine

Stayed 2 nights in Sep 2024

6/10 Okay

Thelma

Traveled with family
Liked: Cleanliness
Parking is expensive!
They do not give you a choice to find your own parking and charge $75 for valet parking.
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the Top of the Mark is an institution.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jesika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Great staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and very well maintained. The service was excellent except the bar on the top floor gets pretty busy so service is a bit slower. I read somewhat of a negative review on this hotel and I couldn’t understand why.
Stayed 3 nights in Oct 2024

10/10 Excellent

Violette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fine dining and hotel experience!
Stayed 1 night in Oct 2024

10/10 Excellent

Poshung

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a pleasant place to stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Cristin

Liked: Cleanliness, staff & service, property conditions & facilities
enjoyed
Stayed 4 nights in Sep 2024

10/10 Excellent

Jobaid, Folsom

Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, soft bed and an overall comfortable experience
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Loni

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and price.
Beautiful hotel. Great location, felt safe. Super friendly staff. Rooms are a little small. Clean. Would stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

ALFREDO, MEXICO CITY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great service
Stayed 1 night in Sep 2024

6/10 Okay

Mayuran

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Ameen

Stayed 2 nights in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property feels dated, everything was clean and the staff was attentive. My stay was pleasant. The area is extremely safe and clean with excellent views. However the walk up to the hotel is quite steep for those of us not use to SF hills.
Stayed 1 night in Sep 2024

10/10 Excellent

Joel

Stayed 3 nights in Sep 2024

10/10 Excellent

Nils

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Very beautiful and well managed. Everyone there was very friendly and helpful.
Stayed 5 nights in Sep 2024

10/10 Excellent

Narayan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing with all aspects. I had an early checkin and even got to go to the rooftop when it was closed to take photos of the amazing views. Great place to stay.
Stayed 1 night in Oct 2024

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charm and Comfort at the Top of San Fran
You can tell the moment you arrive, the InterContinental Mark Hopkins is a regal establishment. The pictures are incredibly accurate, so trust that what you're seeing is what you can expect. If you upgrade to a room with a view of the Golden Gate Bridge, expect the fog (named Karl, curiously) to obscure your view for the first part of the day. As far as getting around San Francisco, the hotel is at the zenith of the city, so be prepared to walk back up to it if you leave on foot. The ferry building and Chinatown are just a short walk away. Everything else is easily accessibly by Uber and there are always some available just a minute or two away. If you're feeling really brave, call yourself a Waymo and let technology drive you around the city for a bit. Don't miss the Boom Boom Room (nightclub) and the Tailor's Son (Italian restaurant) in Japantown, and Tupelo (bar with live music) near Telegraph Hill.
Stayed 3 nights in Sep 2024

6/10 Okay

Teryluz

Business traveler
Hotel is in a convenient location but rooms are old, need a refresh
Stayed 2 nights in Sep 2024

10/10 Excellent

Nancee

Liked: Cleanliness, staff & service, property conditions & facilities
I was a nice property. Old but nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful building with amazing views. The staff were always helpful and Top of the Mark is always a classy place for cocktails.
Stayed 3 nights in Sep 2024