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InterContinental Mark Hopkins by IHG

4.0 star property

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Photo gallery for InterContinental Mark Hopkins by IHG

Courtyard
Property preview
Exterior
Exterior
Ballroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking available
$192
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
999 California Street, San Francisco, CA, 94108
  • Place, SF Masonic Auditorium
    ‪2 min walk‬
  • Place, Grace Cathedral
    ‪3 min walk‬
  • Place, Union Square
    ‪5 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(17 reviews)
  • 525 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area, Sunroom Access)

Suite, 1 Bedroom (Dining Area, Sunroom Access) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Dining Area, Sunroom Access)

  • 850 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Dining Area)

10.0 out of 10
Exceptional
(1 review)
  • 787 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, City View

  • 1500 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Mark Hopkins)

View from room

Suite, 1 King Bed, Non Smoking (Mark Hopkins)

  • 534 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Sun Room Access)

Suite, 1 Bedroom (Sun Room Access) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Sun Room Access)

  • 364 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Presidential Suite, 1 King Bed

  • 550 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms

  • 750 sq ft
  • 2 bedrooms
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Penthouse)

  • 750 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

In-room safe, desk, laptop workspace, blackout drapes

Classic Room

8.4 out of 10
Very good
(32 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Classic Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(131 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Cosy)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed (Cosy)

9.4 out of 10
Exceptional
(16 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed (Golden Gate Bridge View)

Classic Room, 1 King Bed (Golden Gate Bridge View) | In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed (Golden Gate Bridge View)

8.8 out of 10
Excellent
(17 reviews)
  • 364 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 1300 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed, City View

8.4 out of 10
Very good
(6 reviews)
  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views)

Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views) | In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views)

8.0 out of 10
Very good
(1 review)
  • 384 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 2 Double Beds, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Classic Room, 1 King Bed, Roll-in Shower (Mobility) | In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Room amenity

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 800 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Upgraded)

In-room safe, desk, laptop workspace, blackout drapes

Classic Room (Upgraded)

9.0 out of 10
Wonderful
(8 reviews)
  • 364 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Classic Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 2 Double Beds

9.2 out of 10
Wonderful
(43 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

InterContinental Mark Hopkins by IHG

4-star hotel in Downtown San Francisco
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite. Change of towels is available on request.
InterContinental Mark Hopkins by IHG offers 382 air-conditioned accommodations with iPod docking stations and safes. 44-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 17 meeting rooms.

Wired and wireless Internet access is complimentary. This luxury hotel also offers a fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

InterContinental Mark Hopkins by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Nob Hill Club - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Top of The Mark SkyLounge - Onsite cocktail bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 87.78 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 50 for adults and USD 10 to 40 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Nob Hill Club
  • Top of The Mark SkyLounge

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 17 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 100.00
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.00 per stay

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 41.96 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults, and USD 10 to 40 for children
  • Covered valet parking fee: USD 87.78 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 35.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

Reviews

InterContinental Mark Hopkins by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 836 out of 1204 reviews
Rating 8 - Good. 213 out of 1204 reviews
Rating 6 - Okay. 99 out of 1204 reviews
Rating 4 - Poor. 32 out of 1204 reviews
Rating 2 - Terrible. 24 out of 1204 reviews

Reviews

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very special week for myself and my partner, and the Intercontinental Mark Hopkins was a good choice for us, My annual pilgrimage to the Bay Area to escape the heat of New Orleans. We wanted to treat ourselves. It compares favorably to some of the other "Grand Dame" hotels of that era that we've stayed in over the past few years here and in other cities.
Stayed 7 nights in Aug 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at the InterContinental Park. Roy, who checked me in, was extremely kind and helpful. Additionally, the housekeeping staff were outstanding.
Stayed 5 nights in Aug 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to add at this moment.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first stay was a delight! Service was excellent! Rooms have spacious feel. Tall ceilings are very nice. We had a corner king with bridge views. Top of the mark is iconic. Especially fine is the veterans free shot of whiskey!
Iconic views
Top of the mark shrimp tacos and ahi ceviche delish!
Birthday surprise
Welcome basket pre order Chocolates are super fine
Stayed 2 nights in Aug 2025

6/10 Okay

Andrew, London

Liked: Cleanliness
My stay at IHG Mark Hopkins started badly as the desk clerk brought E.Coast attitude to the W.Coast! I arrived early and noted I knew this and just wanted to drop my bags and go out. What I got was attitude and poor service. He said he’d contact me when the room was ready. He didn’t! But then, I didn't expect him to! Far better service, from Roy, when I returned. The hotel just seems dated and in need of a makeover/refurbishment. There was peeling wallpaper in my room and the bed frame had odd 'repairs' and plenty of dust behind the bed. The hotel reminded me of classic UK seaside hotels I visited as a kid 60 years ago. Some things just seemed incongruous, the safe is newish and the coffee machine is new and great yet the TV is dated (with blown pixels) and the OSG is hopeless! But, the bed was comfortable! To check-out I used the app (after the language issues!) I feel a little bad about leaving a review like this as the hotel is ok, the bed is ok, some (most?) of the staff are lovely, maybe even the guy I encountered is a nice guy and was just having a bad day (just not sure why that was my problem!) The room was sold as a 'bridge view' room. I guess there’s only so much you can do about a 'bridge view room' when there are buildings in the way, but you do catch a glimpse of the GG between the buildings (when not obscured by SF cloud/rain) and I’m not complaining about it. I only visited as I wanted to tick off the last of the big four on Nob Hill. Oh well. Now I know!
Stayed 3 nights in Aug 2025

10/10 Excellent

deja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic no complaints here
Stayed 1 night in Aug 2025

6/10 Okay

ANTONIETTA, SAN DIEGO

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms definitely need to be updated. Limited dining options. Staff was great
Stayed 2 nights in Jul 2025

10/10 Excellent

yurisleydi

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous elegant old time hotel exquisitely maintained. Couldn’t be better! Get a junior suite if you can afford it. Very comfortable.
Stayed 3 nights in Aug 2025

10/10 Excellent

MASAMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, be prepared for walking the hills.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very luxurious. Spacious room and great view
Stayed 2 nights in Aug 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
LOVED the bed! So comfy!
Stayed 3 nights in Aug 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Sylvia

Old school luxury

This place has kept up its classic status! Iconic hotel on Nob Hill w great service, views and comfortable rooms!
Stayed 3 nights in Aug 2025

10/10 Excellent

Nadine

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicholas

Stayed 3 nights in Aug 2025

10/10 Excellent

Doniyor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stayed with them
Stayed 1 night in Aug 2025

8/10 Good

Jeannie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great historical hotel, it’s a bit outdated but has a certain charm. Front drive employees are excellent! Front desk employees were ok, not a warm greeting when we arrived. Overall a nice stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Isela

Stayed 2 nights in Aug 2025

4/10 Poor

kamran

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t like the hotel and cleaning wasn’t good. Very old hotel.
Stayed 5 nights in Jul 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old Style Top Quality Hospitality

Do not miss the opportunity to stay at this great hotel. Lovely room looking out onto glorious SF. Comfortable bed, lovely pillows, good size room and genuine old style hospitality throughout the hotel. I felt like I had met every employee many times before. Thank you for surviving and greeting the world with such love.
Stayed 3 nights in Aug 2025