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InterContinental Mark Hopkins by IHG

4.0 star property

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Photo gallery for InterContinental Mark Hopkins by IHG

Front of property
Property preview
Room service - dining
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$243
includes taxes & fees
Jan 16 - Jan 17

Explore the area

View in a map
999 California Street, San Francisco, CA, 94108
  • Place, SF Masonic Auditorium
    ‪2 min walk‬
  • Place, Union Square
    ‪5 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed

7.8 out of 10
Good
(18 reviews)
  • 525 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area, Sunroom Access)

Suite, 1 Bedroom (Dining Area, Sunroom Access) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Dining Area, Sunroom Access)

  • 850 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Dining Area)

10.0 out of 10
Exceptional
(1 review)
  • 787 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, City View

  • 1500 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Mark Hopkins)

View from room

Suite, 1 King Bed, Non Smoking (Mark Hopkins)

  • 534 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Sun Room Access)

Suite, 1 Bedroom (Sun Room Access) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Sun Room Access)

  • 364 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Presidential Suite, 1 King Bed

  • 550 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms

  • 750 sq ft
  • 2 bedrooms
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Penthouse)

  • 750 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

In-room safe, desk, laptop workspace, blackout drapes

Classic Room

8.4 out of 10
Very good
(32 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Classic Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(134 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Cosy)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed (Cosy)

9.4 out of 10
Exceptional
(16 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed (Golden Gate Bridge View)

Classic Room, 1 King Bed (Golden Gate Bridge View) | In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed (Golden Gate Bridge View)

8.8 out of 10
Excellent
(17 reviews)
  • 364 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 1300 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed, City View

8.0 out of 10
Very good
(7 reviews)
  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views)

Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views) | In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views)

8.0 out of 10
Very good
(2 reviews)
  • 384 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 2 Double Beds, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Classic Room, 1 King Bed, Roll-in Shower (Mobility) | In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Room amenity

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 800 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Upgraded)

In-room safe, desk, laptop workspace, blackout drapes

Classic Room (Upgraded)

9.0 out of 10
Wonderful
(8 reviews)
  • 364 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Classic Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 2 Double Beds

9.0 out of 10
Wonderful
(46 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

InterContinental Mark Hopkins by IHG

4-star hotel in Downtown San Francisco
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite. Change of towels is available on request.
InterContinental Mark Hopkins by IHG offers 382 air-conditioned accommodations with iPod docking stations and safes. 44-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 17 meeting rooms.

Wired and wireless Internet access is complimentary. This luxury hotel also offers a fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

InterContinental Mark Hopkins by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Nob Hill Club - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Top of The Mark SkyLounge - Onsite cocktail bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 87.78 per night; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 46 to 58 for adults and USD 25 to 32 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Nob Hill Club
  • Top of The Mark SkyLounge

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 17 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 100.00
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.00 per stay

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 41.96 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 46 to 58 for adults, and USD 25 to 32 for children
  • Covered valet parking fee: USD 87.78 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 35.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

InterContinental Mark Hopkins by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 883 out of 1267 reviews
Rating 8 - Good. 220 out of 1267 reviews
Rating 6 - Okay. 108 out of 1267 reviews
Rating 4 - Poor. 30 out of 1267 reviews
Rating 2 - Terrible. 26 out of 1267 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and room, would 100% return.
Stayed 2 nights in Oct 2025

10/10 Excellent

Britt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location
Stayed 2 nights in Jun 2025

10/10 Excellent

Staci

Stayed 1 night in Oct 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Joshua

Stayed 2 nights in Oct 2025

4/10 Poor

Jessica

Stayed 2 nights in Oct 2025

10/10 Excellent

Allona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Christian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Rosenie, Ukiah

❤️
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and rooftop lounge
Stayed 2 nights in Jun 2025

10/10 Excellent

Ana

Stayed 4 nights in Sep 2025

8/10 Good

Justin

Stayed 4 nights in Sep 2025

10/10 Excellent

David, Wilton Manors

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on beautiful Nob Hill next to the cathedral and park. Cable cars available outside. Drinks at the Mark top floor provide a wonderful view of the city.
Stayed 7 nights in Sep 2025

10/10 Excellent

Michael

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
trolly right out of hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Sep 2025

10/10 Excellent

Walter

Stayed 3 nights in Sep 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2025

8/10 Good

Jack

Liked: Cleanliness, property conditions & facilities
The Top of the Mark is a beautiful old hotel with lots of history. I loved the old style of the rooms and we had a nice view from the 10th floor. The mattresses were also very good! The bathrooms were small but efficient. AC worked well and you could open the windows too. One of the issues was thin walls and I know a lot of hotels have them but I expected more from a hotel of this stature. The first morning we were awoken by an alarm in the room next door that went on for 10 minutes at 6am.We are guessing he was in the shower so it eventually went off. The next morning he appeared to have a 7am conference call that he put on his speaker phone that lasted for 30 minutes. We could hear every word. In a hotel with better insulated walls it wouldn't have been a big deal. So, be ready for that possibility. The Top of the Mark still has one of the better views in SF. We went up the first afternoon and it was spectacular. A brilliant, clear sunny day. Prices are high as you would expect but your paying for the view. The windows were really dirty that took a little shine off the view but I am not critical as it must be a mammoth task to keep them clean. We did have one big disappointment. I confirmed that the Top of the Mark closed at 11pm. We were delayed that evening and didn't return until 10:45pm. I had brought my 2 friends back because they had never seen the view. We were told the Mark was closed. Not even a quick look was available. It was sad. Please stay open until 11pm.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable one night stay, enjoyed dinner and breakfast at the hotel. We attended a concert at the Masonic Theatre which was only a five minute walk away
Stayed 1 night in Sep 2025

10/10 Excellent

Danny

Stayed 1 night in Sep 2025

4/10 Poor

Kevin

Stayed 3 nights in Sep 2025

8/10 Good

CLUNIE, Culver City

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Staff was extremely helpful. Beautiful room with great view.
Stayed 1 night in Sep 2025

10/10 Excellent

Ben

Stayed 1 night in Sep 2025