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InterContinental Mark Hopkins by IHG

4.0 star property

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Photo gallery for InterContinental Mark Hopkins by IHG

Courtyard
Suite, 1 Bedroom, City View | Terrace/patio
Exterior
Lobby
Ballroom

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking available
  • Pet friendly
$231
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
999 California Street, San Francisco, CA, 94108
  • Ferry Building
    ‪18 min walk‬
  • Lombard Street
    ‪19 min walk‬
  • Pier 39
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse) | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed (Penthouse)

  • 750 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, minibar, in-room safe, desk

Suite, 2 Bedrooms

  • 750 sq ft
  • 2 bedrooms
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Suite, 1 Bedroom, Roll-in Shower (Mobility) | 1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 800 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Dining Area, Sunroom Access)

Suite, 1 Bedroom, Accessible (Dining Area, Sunroom Access) | 1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Accessible (Dining Area, Sunroom Access)

  • 850 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Cosy)

1 bedroom, minibar, in-room safe, desk

Room, 1 Queen Bed (Cosy)

9.4 out of 10
Exceptional
(16 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Dining Area)

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom (Dining Area)

10.0 out of 10
Exceptional
(1 review)
  • 787 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | 1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, City View

  • 1500 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Mark Hopkins)

Suite, 1 King Bed, Non Smoking (Mark Hopkins) | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Mark Hopkins)

  • 534 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(115 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Sun Room Access)

Suite, 1 Bedroom, Accessible (Sun Room Access) | 1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Accessible (Sun Room Access)

  • 364 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(17 reviews)
  • 525 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

1 bedroom, minibar, in-room safe, desk

Classic Room

8.4 out of 10
Very good
(30 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Accessible, Club Lounge Access

Club Suite, 1 Bedroom, Accessible, Club Lounge Access | 1 bedroom, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Accessible, Club Lounge Access

  • 1300 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Classic Room, 2 Double Beds

9.2 out of 10
Wonderful
(41 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Golden Gate Bridge View)

Classic Room, 1 King Bed (Golden Gate Bridge View) | 1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed (Golden Gate Bridge View)

9.0 out of 10
Wonderful
(15 reviews)
  • 364 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Upgraded)

1 bedroom, minibar, in-room safe, desk

Classic Room (Upgraded)

9.0 out of 10
Wonderful
(8 reviews)
  • 364 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Classic Room, 2 Double Beds, City View

1 bedroom, minibar, in-room safe, desk

Classic Room, 2 Double Beds, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views)

Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views) | 1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views)

8.0 out of 10
Very good
(1 review)
  • 384 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View | 1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed, City View

8.4 out of 10
Very good
(5 reviews)
  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Presidential Suite, 1 King Bed

  • 550 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

1 bedroom, minibar, in-room safe, desk

Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Classic Room, 1 King Bed, Roll-in Shower (Mobility) | 1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

InterContinental Mark Hopkins by IHG

4-star hotel in Downtown San Francisco
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite. Change of towels is available on request.
InterContinental Mark Hopkins by IHG offers 382 air-conditioned accommodations with iPod docking stations and minibars. 44-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 17 meeting rooms.

Wired and wireless Internet access is complimentary. This luxury hotel also offers a fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

InterContinental Mark Hopkins by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Nob Hill Club - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Top of The Mark SkyLounge - Onsite cocktail bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 87.78 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 50 for adults and USD 10 to 40 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Nob Hill Club
  • Top of The Mark SkyLounge

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 17 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 100.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.00 per stay

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 37.63 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults, and USD 10 to 40 for children
  • Covered valet parking fee: USD 87.78 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 30.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

InterContinental Mark Hopkins by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 779 out of 1110 reviews
Rating 8 - Good. 193 out of 1110 reviews
Rating 6 - Okay. 87 out of 1110 reviews
Rating 4 - Poor. 32 out of 1110 reviews
Rating 2 - Terrible. 19 out of 1110 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mary

Liked: Staff & service
It was a nice hotel, but the windows in our room were not clean. Staff were very helpful.
Stayed 2 nights in May 2025

6/10 Okay

Leah

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front desk and bell staff was amazing, super friendly and helpful! But upon getting to our room it looked a bit dated but that was fine, it has a nice charm. The down side to it was that the AC seems to also be dated, it would turn on and off and seemed to dry the air a lot more than normal and it was positioned to point at the beds which made us a bit sick all 4 of us, bed was too soft. They had the alarm system pretty much right above the bed so if your a light sleeper, the red blinking light will bother you. My toddler had trouble sleeping every night as well since he was itchy on the bed. Didn’t seem like bed bugs but something definitely made him itch. Probably the worst sleep we’ve ever had traveling. A renovation is definitely needed for the rooms.
Stayed 4 nights in May 2025

10/10 Excellent

Albert

Traveled with partner
Liked: Amenities
Nice, nice… nice Room. Temperature control was important and easy to control. Beautiful Hotel… worth the price.
Stayed 2 nights in May 2025

10/10 Excellent

SAMIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel just be prepared to hike Mount Everest to get to it ! We made the mistake of thinking it’s a walkable distance from bart and God that was a mistake ! Do yourself a favor ! Uber to the hotel ! Don’t be brave and walk up the hill lol
Stayed 3 nights in May 2025

10/10 Excellent

Kelly, Ridgewood

Stayed 2 nights in May 2025

10/10 Excellent

Gary L

Stayed 2 nights in May 2025

10/10 Excellent

Ricky, Bend

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed the hotel itself. Lots of history. Rooms are comfortable and well appointed. The location is perfect in so many ways. The trolley has a stop directly in front of the hotel. Staff is very friendly and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and friendly service. Excellent room
Stayed 2 nights in May 2025

10/10 Excellent

M.H.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had been staying at a different hotel and found it unpleasant - so i moved to this one to "treat" myself beter. It was a great move. A classic!!
Stayed 2 nights in Feb 2025

6/10 Okay

Anushree Kiran

Stayed 3 nights in May 2025

6/10 Okay

Hak Sung

Liked: Cleanliness
Disliked: Amenities
Hotel needs renovation and upgrade.
Stayed 3 nights in May 2025

10/10 Excellent

Valerie, Charlottesville

Liked: Cleanliness, amenities, property conditions & facilities
The bed was super comfortable, and the staff were very friendly and helpful.
Stayed 4 nights in May 2025

10/10 Excellent

Golda

Liked: Cleanliness, property conditions & facilities
The location is very accessible and close to most attractions. The staff were very helpful and accommodating.
Stayed 3 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

TOM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Stayed 1 night in May 2025

8/10 Good

Sarthak

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located in the heart of downtown SF, the hotel draws you in with its impressive architecture and interiors with valet service and bellmen ready to receive you at the doors. We loved our walk to the room through the beautiful entrance hall, and were charged by the downtown view. We got a great deal on the room, but were disappointed at the exorbitant overnight parking charges ($87/day). My overall experience was soured by their rather inefficient and broken valet parking system where after I sent a text message for my car as per their instruction and waited a good 20 minutes (yes, they expect you to give them 20 mins notice to get a car), before asking for some help on the matter. At this point, the guy looks at my valet ticket, seems to make a phone call and then asks me to "wait 20 mins" for my car (in addition the already passed 20 mins). I stick around for another 15 mins before complaining to another employee about this to finally receive my car 50 minutes after I sent the original text. The bathtub leaked as well.
Stayed 1 night in May 2025

4/10 Poor

Ylka

Stayed 2 nights in May 2025

10/10 Excellent

Lori

Stayed 1 night in May 2025

10/10 Excellent

Marilyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recently stayed at the Intercontinental Mark Hopkins for a work trip, and my stay was absolutely wonderful. From check-in to check-out, they took such great care. I was able to upgrade to a suite, which was large and very comfortable. All of the staff -- especially Rick, Sal and Al, were tremendously helpful with all my event items. The only negative is the state of the Top of The Mark. It's such an iconic venue with wonderful views, but needs to be cleaned and refurbished.
Stayed 2 nights in May 2025

10/10 Excellent

Paulette

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
excellent service, felt like a princess
Stayed 2 nights in May 2025

10/10 Excellent

Marsha

Liked: Cleanliness, property conditions & facilities
Professional staff
Stayed 2 nights in May 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2025

10/10 Excellent

Ara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jesus

Stayed 1 night in May 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 2 nights in May 2025