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InterContinental Mark Hopkins by IHG

4.0 star property

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Photo gallery for InterContinental Mark Hopkins by IHG

Courtyard
Interior entrance
Lobby
Suite (Mark Hopkins) | Terrace/patio
Suite, 1 Bedroom, City View | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking available

Explore the area

Map
999 California Street, San Francisco, CA, 94108
  • Ferry Building
    ‪18 min walk‬
  • Lombard Street
    ‪19 min walk‬
  • Pier 39
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite (Penthouse)

Suite (Penthouse) | 1 bedroom, minibar, in-room safe, desk

Suite (Penthouse)

  • 750 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, minibar, in-room safe, desk

Suite, 2 Bedrooms

  • 750 sq ft
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Suite, 1 Bedroom, Roll-in Shower (Mobility) | 1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 800 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area, Sunroom Access)

Suite, 1 Bedroom (Dining Area, Sunroom Access) | 1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom (Dining Area, Sunroom Access)

  • 850 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Cosy)

1 bedroom, minibar, in-room safe, desk

Room, 1 Queen Bed (Cosy)

9.6 out of 10
Exceptional
(15 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Dining Area)

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom (Dining Area)

10.0 out of 10
Exceptional
(1 review)
  • 787 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | 1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, City View

  • 1500 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Mark Hopkins)

Suite (Mark Hopkins) | 1 bedroom, minibar, in-room safe, desk

Suite (Mark Hopkins)

  • 534 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(95 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Sun Room Access)

Suite, 1 Bedroom (Sun Room Access) | 1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom (Sun Room Access)

  • 364 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(15 reviews)
  • 525 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

1 bedroom, minibar, in-room safe, desk

Classic Room

8.4 out of 10
Very good
(30 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, 1 Bedroom, Club Lounge Access

Suite, 1 Bedroom, Club Lounge Access | 1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Club Lounge Access

  • 1300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Classic Room, 2 Double Beds

9.2 out of 10
Wonderful
(37 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Golden Gate Bridge View)

Classic Room, 1 King Bed (Golden Gate Bridge View) | 1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed (Golden Gate Bridge View)

9.0 out of 10
Wonderful
(15 reviews)
  • 364 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Upgraded)

1 bedroom, minibar, in-room safe, desk

Classic Room (Upgraded)

9.0 out of 10
Wonderful
(8 reviews)
  • 364 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Classic Room, 2 Double Beds, City View

Classic Room, 2 Double Beds, City View | 1 bedroom, minibar, in-room safe, desk

Classic Room, 2 Double Beds, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Nob Hill Neighborhood Views)

Classic Room, 1 King Bed (Nob Hill Neighborhood Views) | 1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed (Nob Hill Neighborhood Views)

8.0 out of 10
Very good
(1 review)
  • 384 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View | 1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed, City View

8.4 out of 10
Very good
(5 reviews)
  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | 1 bedroom, minibar, in-room safe, desk

Presidential Room

  • 550 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

1 bedroom, minibar, in-room safe, desk

Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Classic Room, 1 King Bed, Roll-in Shower (Mobility) | 1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

InterContinental Mark Hopkins by IHG

4-star hotel in Downtown San Francisco
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite. Change of towels is available on request.
InterContinental Mark Hopkins by IHG offers 382 air-conditioned accommodations with iPod docking stations and minibars. 44-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 17 meeting rooms.

Wired and wireless Internet access is complimentary. This luxury hotel also offers a fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

InterContinental Mark Hopkins by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Nob Hill Club - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Top of The Mark SkyLounge - Onsite cocktail bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 87.78 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 50 for adults and USD 10 to 40 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Nob Hill Club
  • Top of The Mark SkyLounge

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 17 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 100.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 37.63 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults, and USD 10 to 40 for children
  • Covered valet parking fee: USD 87.78 per night (in/out privileges)
  • Early check-in fee: USD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

InterContinental Mark Hopkins by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 716 out of 1021 reviews
Rating 8 - Good. 181 out of 1021 reviews
Rating 6 - Okay. 72 out of 1021 reviews
Rating 4 - Poor. 35 out of 1021 reviews
Rating 2 - Terrible. 17 out of 1021 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it - the view, very close to the things we wanted to visit, Loved Top of the Mark and the staff was amazing!
Stayed 3 nights in Mar 2025

8/10 Good

Joel, Burlingame

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent.
Stayed 3 nights in Mar 2025

6/10 Okay

Jasper

Stayed 1 night in Mar 2025

6/10 Okay

Heidi

It's a bit outdated and would have liked something newer. Loved the rooftop though.
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard, Brookline

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Emanuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views and people at the Hotel

Very good location. The staff are very nice and helpful. Great views of the city.
Stayed 10 nights in Mar 2025

8/10 Good

Rick

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Miles

Business traveler
Liked: Cleanliness, property conditions & facilities
No vending or options for snacks or food aside from Upstairs Bar or Downstairs restaurant/room service with both having limited hours. Called to have minibar and coffee station restocked after housekeeping did not do so in the afternoon during my first full day, but it was never restocked. Other than these complaints, the stay was excellent.
Stayed 3 nights in Mar 2025

10/10 Excellent

KELLY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Maria, Brentwood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 2 nights in Jan 2025

6/10 Okay

Romi

Liked: Cleanliness, staff & service
We enjoyed staying the night, the staff were lovely and kind. The hotel is dated, and hasn’t kept with the times in someways were lovely for the character. The bed was comfortable, the room sparse. Overall, it was fine.
Stayed 1 night in Mar 2025

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
We had 2 nights with no “nob hill destination fee” and we were told the parking was $80 a night with Valet. It was actually $87.78 a night for parking. On the 3rd night we ended up extending our stay we were charged a NOB HILL destination fee for $32. Fee upon fee upon fee is ridiculous
Stayed 1 night in Mar 2025

2/10 Terrible

Jose

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 2 nights with no “nob hill destination fee” and we were told the parking was $80 a night with Valet. It was actually $87.78 a night for parking. On the 3rd night we ended up extending our stay we were charged a NOB HILL destination fee for $32. Fee upon fee upon fee is ridiculous
Stayed 2 nights in Mar 2025

8/10 Good

Terri

Liked: Cleanliness, staff & service
Beautiful hotel that needs an update. Top of the Mark restaurant upstairs was gorgeous for the views of the city. Overall, a nice stay.
Stayed 2 nights in Mar 2025

8/10 Good

DANIEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Kasey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in a 99 year old hotel…STUNNING! I’m all for the history, crown molding, chandeliers, moody paint and views! Loved the whole experience!
Stayed 1 night in Mar 2025

8/10 Good

Erica

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Classic old hotel with a button to turn on the "Do Not Disturb" light and good internet. Rooms need thorough cleaning. Beds are hard. Surprise "resort fee" was added to bill. This hotel is no resort.
Stayed 1 night in Mar 2025

10/10 Excellent

Megan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Was great for this trip
Stayed 3 nights in Mar 2025

10/10 Excellent

adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
San Francisco on top of everything , great class, tradition , elegance and comfort Dr G
Stayed 4 nights in Mar 2025