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Kimpton Hotel Enso by IHG

4.0 star property

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Photo gallery for Kimpton Hotel Enso by IHG

Room, 1 King Bed, Corner (Spa) | View from room
Room, 2 Queen Beds, Balcony | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe
Exterior
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • 24/7 front desk
  • Housekeeping
$200
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
1800 Sutter St, San Francisco, CA, 94115
  • Place, The Fillmore
    ‪5 min walk‬
  • Place, UCSF Medical Center at Mount Zion
    ‪7 min walk‬
  • Place, Kaiser Permanente Medical Center
    ‪11 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(9 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(10 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Patio

10.0 out of 10
Exceptional
(2 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room (Essential)

8.0 out of 10
Very good
(2 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | View from room

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Patio (Mobility)

Courtyard view

Room, 1 King Bed, Accessible, Patio (Mobility)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility)

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Corner (Mobility)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility)

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility)

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Mobility)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Corner

Room, 1 King Bed, Balcony, Corner | View from room

Room, 1 King Bed, Balcony, Corner

8.0 out of 10
Very good
(2 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Spa)

Room, 1 King Bed, Corner (Spa) | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Corner (Spa)

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Kimpton Hotel Enso by IHG

4-star hotel in Western Addition
This smoke-free hotel features a restaurant, a fitness center, and a snack bar/deli. A manager's reception is free. Other amenities include WiFi in public areas, self parking, and coffee/tea in a common area. Housekeeping is available on request.
Kimpton Hotel Enso by IHG offers 131 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Kimpton Hotel Enso by IHG features a fitness center and complimentary bicycles. Dining options at the hotel include a restaurant and a snack bar/deli. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with wireless Internet access (surcharge).

This San Francisco hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in October 2022.

Kimpton Hotel Enso by IHG is a smoke-free property.

A complimentary manager's reception is offered each day.
Hed 11 - This restaurant specializes in Thai cuisine and serves dinner only.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 12.99 per night)

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (USD 55.86 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Hed 11

Things to do

  • Free bicycle rentals
  • Gym

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1975
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Renovated entire property - October 2022
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 0.52 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 12.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 12.99 per night (rates may vary)
  • Covered self parking fee: USD 55.86 per day (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Kimpton Hotel Enso by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1006 reviews
Rating 8 - Good. 248 out of 1006 reviews
Rating 6 - Okay. 87 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 20 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Aug 2025

10/10 Excellent

Titus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine hotel. Parking expensive
Stayed 1 night in Aug 2025

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Bartender!
Stayed 1 night in Aug 2025

10/10 Excellent

mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice character

Hotel was nice. Great location with character
Stayed 2 nights in Aug 2025

6/10 Okay

Anna

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is pretty “straightforward” for the price point. No amenities beyond gym and parking that you have to pay extra for.
Stayed 3 nights in Aug 2025

6/10 Okay

Lisa

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Erin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Stayed 1 night in Jun 2025

6/10 Okay

Ben

Business traveler
Stayed 1 night in Aug 2025

6/10 Okay

Anita

Liked: Cleanliness, property conditions & facilities, room comfort
No chair to relax in. Only a desk chair. Restaurant did not have very many choices for breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!!
Stayed 1 night in Aug 2025

10/10 Excellent

Reagan

Stayed 1 night in Jul 2025

10/10 Excellent

Maricela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Great hotel! Clean rooms and loved the decor. Front desk staff was amazing!
Stayed 1 night in Jul 2025

10/10 Excellent

Stacey

Stayed 7 nights in Aug 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here is stellar- so accommodating and kind, they always were happy to help with any questions or assistance needed! The hotel is modern and fun, the happy hour is delightful and the rooms are spacious! Love how dog friendly it is. We will be back!
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew, Valley Glen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot right across from the main Japantown square with great food.
Stayed 1 night in Aug 2025

8/10 Good

GEORGE, Oxnard

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great; the hotel was clean and in a convenient location. The hotel is overdue for a remodel and the restaurant was not very good, coffee was watered down and the pancakes my wife had were tough.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Maryam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Saysamone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall excellent

Great hotel. Clean rooms and great customer service. Location is perfect. Enjoyed the wine hour. Highly recommend. Comfy beds. Loved the late check out option for members and membership is free!
Stayed 1 night in Jul 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tracy Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy in Japantown

Easy check in. Crisp, clean lobby, elevator, corridors, and room. The most comfortable bed & bedding. Enjoyable wine hour. Decent free morning coffee. Excellent hotel dining at HED11. Bus access in several walkable locations. Shopping & eateries nearby.
Stayed 5 nights in Jul 2025