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Kimpton Hotel Enso, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kimpton Hotel Enso, an IHG Hotel

Room, 2 Queen Beds, Balcony | Frette Italian sheets, premium bedding, in-room safe, desk
Exterior
Room, 1 King Bed, Corner (Spa) | Frette Italian sheets, premium bedding, in-room safe, desk
Terrace/patio
Property amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Laundry

Explore the area

Map
1800 Sutter St, San Francisco, CA, 94115
  • California Pacific Medical Center: Pacific Campus
    6 min walk
  • The Fillmore
    6 min walk
  • UCSF Medical Center at Mount Zion
    8 min walk
  • San Francisco, CA (SFO-San Francisco Intl.)
    32 min drive

Room options

View all photos for Room, 1 King Bed, Accessible Bathtub, Patio (Mobility)

Courtyard view

Room, 1 King Bed, Accessible Bathtub, Patio (Mobility)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub, Corner (Mobility)

Frette Italian sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub, Corner (Mobility)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility)

Frette Italian sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Roll-in Shower (Mobility)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Frette Italian sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | Frette Italian sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, City View

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Corner

Room, 1 King Bed, Balcony, Corner | View from room

Room, 1 King Bed, Balcony, Corner

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Spa)

Room, 1 King Bed, Corner (Spa) | Frette Italian sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Corner (Spa)

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Frette Italian sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Balcony

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, City View

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Frette Italian sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Patio

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Frette Italian sheets, premium bedding, in-room safe, desk

Room (Essential)

  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | View from room

Room, 2 Queen Beds, Balcony

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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includes taxes & fees
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About this property

Kimpton Hotel Enso, an IHG Hotel

Hotel in Western Addition
This smoke-free hotel features a restaurant, a fitness center, and a snack bar/deli. A manager's reception is free. Other amenities include WiFi in public areas, self parking, and coffee/tea in a common area. Housekeeping is available on request.
Kimpton Hotel Enso, an IHG Hotel offers 131 air-conditioned accommodations with iPod docking stations and safes. Beds feature Frette Italian sheets and premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Kimpton Hotel Enso, an IHG Hotel features a fitness center and complimentary bicycles. Dining options at the hotel include a restaurant and a snack bar/deli. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with wireless Internet access (surcharge).

This San Francisco hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in October 2022.

Kimpton Hotel Enso, an IHG Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Hed 11 - This restaurant specializes in Thai cuisine and serves dinner only.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 12.99 per night)

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (USD 55.86 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Hed 11

Things to do

  • Free bicycle rentals
  • Gym

Family friendly

  • Free crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1975
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 1 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 12.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 12.99 per night (rates may vary)
  • Covered self parking fee: USD 55.86 per day (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Kimpton Hotel Enso, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1041 reviews" "
Rating 8 - Good. 319 out of 1041 reviews" "
Rating 6 - Okay. 98 out of 1041 reviews" "
Rating 4 - Poor. 23 out of 1041 reviews" "
Rating 2 - Terrible. 18 out of 1041 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this property, and I love it! Always clean, the staff are friendly, and I love the coffee set up in the morning. Also make sure to ask for a plant friend when you check in! Such a cute program.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Taehoon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👌
I just loved everything about this quaint hotel. There are so many thoughtful details like the filtered water fountains in the hallways and beautiful artwork in almost every space. Best of all it’s walking distance to everything one might need yet quiet and relaxing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jasmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in love with with this place
Stayed 5 nights in Aug 2024

10/10 Excellent

Brian

Liked: Property conditions & facilities
We had a great weekend stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Vikram

Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Stayed 5 nights in Aug 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Staff & service
Great location and extremely friendly staff in the front and also the housekeeping.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bethany

Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsight parking however was limited
Stayed 4 nights in Aug 2024

2/10 Terrible

Noelle

Stayed 2 nights in Jul 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Bryan

Stayed 1 night in Jul 2024

8/10 Good

Alan, Grand Cayman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I understand we were only for 1 night and late checking in, but having the room directly over the roller door to the parking garage below and adjacent to the dumpsters didnt feel the most VIP stay, but the staff were great, friendly and professional.
Stayed 1 night in Aug 2024

10/10 Excellent

Genevieve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

CHRISTINA, Garden City

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a very nice area. Large room and bathroom and free wine every day between 5-6pm
Stayed 1 night in Jul 2024

2/10 Terrible

heena

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
not for me
Hotel is dated. Room is not attractive and bathrooms are dark. Nothing I expected based on price or reviews. I couldn’t wait to leave and checked into the 1 hotel the following day.
Stayed 1 night in Jul 2024

2/10 Terrible

Justin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Save your money do not stay here
This hotel is one of the worst hotels I’ve stayed at. The receptionist was rude on the phone as well as when trying to check in. Once I checked in another manager and a handy man were raising their voices walking all around the lobby arguing about work. The WiFi is awful do not try and work from this hotel. I had to take the day off because the WiFi will not work. Do not stay here they are not accommodating
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in Jul 2024

10/10 Excellent

Yukiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

john

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Kimpton Enzo.
Was supposed to get a bottle of wine at checkin. Never did. Room was extremely dusty. Light fixtures and coat hook were very dusty. Somewhere near us, a pump of some kind would start every so often and it was loud and annoying.
Stayed 2 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay!
What a wonderful experience! Here are some of the highlights: -They have parking, a rare commodity in SF, and the spots are actually big enough to fit a normal sedan. -All the staff we interacted with were super friendly and helpful. -Evening/happt hour wine in the lobby -Location: directly across the street from Japantown. About a 20 min walk to Davies Symphony Hall. -Room: It was nice staying in a room that seemed like it was designed for real travelors. Walking in there were hooks to hang jackets, raincoats, umbrellas, etc. They even had loaner umbrellas! In the bathroom, there was tons of space and even places to put your toiletries. There is a full size ironing board, and even a robe (which is typical in Japan.) Hot water was basically instantaneous. Next to the bed, both nightstands had to sets of plugs and two USB outlets. No need to fight over where to charge your devices. The bed and pillows were super comfortable. There was a wardrobe, along with a safe and fridge. Overall, it was an extremely comfortable stay and I highly recommend it.
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Loved wine hour at 5:00. Very friendly staff!
Stayed 3 nights in Jul 2024