The Jay, Autograph Collection

4.0 star property

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Photo gallery for The Jay, Autograph Collection

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Executive Room, 1 King Bed, Non Smoking, Bay View | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe
Signature Room, 1 King Bed, Non Smoking, City View | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe
Lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping
  • Breakfast available
  • Gym

Explore the area

Map
433 Clay St, San Francisco, CA, 94111
  • Moscone Convention Center
    ‪18 min walk‬
  • Oracle Park
    ‪3 min drive‬
  • Pier 39
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪31 min drive‬

Room options

Premier Room, 1 King Bed, Non Smoking, View

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, View

  • Sleeps 3
  • 1 King Bed

Signature Room, 1 King Bed, Non Smoking, City View

  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Executive Room, 2 Queen Beds, Non Smoking, Bay View

  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Non Smoking, Bay View

  • Bay view
  • Sleeps 3
  • 1 King Bed

Signature Room, 2 Queen Beds, Non Smoking, City View

  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Signature Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Signature Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking, Corner

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

The Jay, Autograph Collection

Hotel in Downtown San Francisco
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and conference space. Housekeeping is available on request.
The Jay, Autograph Collection offers 360 accommodations with laptop-compatible safes and bathrobes. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 65-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 13447 square feet (1249 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge. A total renovation of this property was completed in November 2023.

The Jay, Autograph Collection is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 9:00 AM.
Third Floor Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 85.50 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends; USD 35 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Third Floor Restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 13,447 square feet of conference space
  • 15 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - November 2023
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 35 to 45 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per day (rates may vary)
  • Covered valet parking fee: USD 85.50 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Motorcycle parking is not available at the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Meridien Hotel San Francisco
Meridien San Francisco
San Francisco Meridien
Le Meridien San Francisco Hotel San Francisco
San Francisco Le Meridien
Meridien San Francisco Hotel
Le Meridien Marriot San Francisco
Le Meridien San Francisco
The Jay, Autograph Collection Hotel
The Jay, Autograph Collection San Francisco
The Jay, Autograph Collection Hotel San Francisco

The Jay, Autograph Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 217 out of 258 reviews
Rating 8 - Good. 18 out of 258 reviews
Rating 6 - Okay. 14 out of 258 reviews
Rating 4 - Poor. 7 out of 258 reviews
Rating 2 - Terrible. 2 out of 258 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well thought out hotel concept! Loved it.
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Architect John Portman Hotel

Beautiful remodel on this architecturally significant structure by renowned Architect John Portman. Stay in a north facing room, upper stories.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Catherine at the front desk was awesome! She ensured our stay was special we will be back again!
Stayed 1 night in Apr 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Rhodora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean, great property all around!
Stayed 1 night in Apr 2025

10/10 Excellent

Alejandra

Stayed 1 night in Mar 2025

10/10 Excellent

Marcus

Traveled with partner
Liked: Amenities
Ting in and out thru the cuty to the hotel is easy and theres a bunch of food and things to do around the hotel, go tonhotel from now on
Stayed 1 night in Mar 2025

10/10 Excellent

Sahand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Zita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice , clean and very quiet place.. the only one thing, I would like to have two robes for the room with a king bed.. , because it not ok to share one robe with my husband. The another good thing is to have Nespresso machine in the room.. Otherwise, it is the best experience I’ve ever had!

10/10 Excellent

Ashley

Stayed 2 nights in Mar 2025

10/10 Excellent

Senjo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Left My Heart In SF

Overall a great stay, loved the location, the room and the view was out of this world. Service was top notch and very friendly. The bed was one of the more comfortable ones that I’ve experienced in any hotel. One critique the elevators might stand with a little maintenance, one of the elevators made a terrible metal scrapping noise when going to our floor on 24, it definitely didn’t sound normal and was a bit concerning. That aside I would easily book again on our next trip.
Stayed 4 nights in Feb 2025

10/10 Excellent

Daniel, Marietta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Derek

Stayed 1 night in Feb 2025

6/10 Okay

Paul

Stayed 6 nights in Feb 2025

10/10 Excellent

MILLI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jack, San Francisco

Stayed 1 night in Feb 2025

10/10 Excellent

Raheba

Stayed 2 nights in Jan 2025

10/10 Excellent

Dodjer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Eren, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel with one caveat.

The only issue is the door to the outside didn't close, and so I heard A LOT of street noise.
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Staff were extremely rude and unhelpful
Stayed 1 night in Jan 2025