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Minna Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Minna Hotel

Desk, blackout drapes, iron/ironing board, free WiFi
Exterior
Interior
Breakfast area
Dining

Reviews

6.2 out of 10

Popular amenities

  • Laundry
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
509 Minna Street, San Francisco, CA, 94103
  • Warfield Theatre
    4 min walk
  • Sowl Bowls Thai Street
    1 min walk
  • Market St & Taylor St Stop
    4 min walk
  • San Francisco, CA (SFO-San Francisco Intl.)
    24 min drive

Room options

View all photos for Remodeled Double Twin Shared Bathroom

Remodeled Double Twin Shared Bathroom | Desk, blackout drapes, iron/ironing board, free WiFi

Remodeled Double Twin Shared Bathroom

  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Minna Hotel

Hotel in Downtown San Francisco
This smoke-free hotel features a restaurant, dry cleaning, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance. Bathrooms are shared and limited housekeeping is available.
Minna Hotel offers 72 shared accommodations with MP3 docking stations and blackout drapes/curtains. Refrigerators and microwaves are provided. Guests have access to shared bathrooms. Bathrooms include showers.

This San Francisco hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on a limited basis.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This San Francisco hotel also offers tour/ticket assistance, dry cleaning/laundry services, and an elevator. Complimentary self parking is available on site.

Minna Hotel is a smoke-free property.

Minna Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shared bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Shared accommodations

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

Property is also known as

Hotel Pontiac
Pontiac Hotel
Pontiac Hotel San Francisco
Pontiac San Francisco
Minna Hotel San Francisco
Minna San Francisco
Minna Hotel Hotel
Minna Hotel San Francisco
Minna Hotel Hotel San Francisco

Minna Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 84 out of 795 reviews" "
Rating 8 - Good. 255 out of 795 reviews" "
Rating 6 - Okay. 214 out of 795 reviews" "
Rating 4 - Poor. 134 out of 795 reviews" "
Rating 2 - Terrible. 108 out of 795 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
SF Trip
Hotel was going thru some renovations for the better. But during COVID-19 no amenities provided. Due to State Mandates. Will be better when state opens up, and amenities included.
Stayed 3 nights in Jun 2021

6/10 Okay

Georg

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2020

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the location and facilities were a complete let down the redeeming factor is the customer service of Alex who went over and above our expectations. Kudos to Alex for his thoughtfulness.
Stayed 1 night in Aug 2020

4/10 Poor

Moses

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Thought the hotel would be decent.
I hated that I could see stains on the bedsheets and pillow. I hated my room smelled like weed and cigarette, it was so bad I had to sleep with my mask on. I was so disgusted, I made sure to check out as early as possible. I am never coming back!
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness
You get what you pay for
The price was good. It was an alright place to crash nothing special. Lots of broken things including the elevator which meant walking up four flights of stairs every time you left. Neighborhood was a dump for sure.
Stayed 1 night in Aug 2020

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Worst place I ever stayed never never go there people that work there are rude treat you like a drug addict dirty syringes under my bed bed not made right dirty sheets the place is horrible never ever stay there be where I travel 300 days a year I know that lodging when I see it
Stayed 2 nights in Aug 2020

8/10 Good

Bruce, Sf

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to what I need food buses my job
Stayed 1 night in Jun 2020

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior Service!
I chose to book my stay at the Minna Hotel last week because of It’s modern chic aesthetic within walking distance to Bart while being extremely fair priced for an expensive city like San Francisco. As amazing as it was to find a hotel that had perfect balance of style, location, and price I am writing this review based on the exceptional service I experienced while staying there. I was very nervous about traveling last week because of both COVID-19 and the riots that have swept across the nation. The hotel has done an exceptional job at keeping a clean and Safe environment for its guests. The lobby had a 24/hr front desk that is enclosed in floor to ceiling glass which allows the staff to maintain safe social distances while still feeling as tho you are talking face to face. Alex, who worked the night shift, was extremely helpful at Helping me navigate the city during this time by offering recommendations for restaurants nearby that where open for take out. Overall the entire staff was very polite and respectful during this stressful time in the nation.
Stayed 7 nights in Jun 2020

2/10 Terrible

James, San Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel experience of my life. I don't mind staying in SOMA on 6th st (one of the worst areas in the city in terms of homelessness and poverty), but this hotel was disgusting. The hallways smelled like a morgue. The smell reminded me of when I would visit my grandma at her assisted living facility where very old people who were dying made up the residency (the smell of death). I believe that this is a hotel is where people bring prostitutes to have sex. I could of even looked past all of that. The thing that really upset me was when I got a towel that had stains on it (yes, stains. Super gross!) and I went down to the front desk to ask for a new one because the phone in my room didn't work. When I asked the front desk attendant he said that he couldn't because he was too busy. This was upsetting because he was on the phone watching TV. My room had no openable window or air conditioning so the room was super stuffy and hot. Honestly, this is more of a hostel than a hotel. People were hella loud as well. Overall, this was an awful experience and I would never recommend anyone to stay here unless they needed a cheap place to bring a prostitute.
Stayed 3 nights in Jun 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 14 nights in Apr 2020

6/10 Okay

Misael

Traveled with group
Liked: Room comfort
Stayed 7 nights in Mar 2020

10/10 Excellent

RaulTorres, San Francisco

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to rest. A cozy typical San Francisco stay-in hotel.
Stayed 1 night in Apr 2020

6/10 Okay

RAPHAEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2020

10/10 Excellent

Nikole Rey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Mar 2020

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A diamond in the rough.
It's a good stay, very quiet and peaceful.No noise even with the windows open.
My messed up bed, that I returned to after this photo.
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2020

6/10 Okay

DAVID

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
The heavy trafficing in the hallways & ecessive noise nearby rooms & overhead as well
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
It's a nice place. The room was small but okay for the price. Breakfast does not have as much variety as other places I've visited but it's decent. The hotel is clean overall and must have been constructed not too long ago but sometimes neighbors make a mess of the shared toilets. I liked it overall because it was a good deal for my budget compared to other places I've been to that are within the same price range.
Stayed 2 nights in Feb 2020

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The top of the class....
MINNA hotel is awesome and was clean everything worked and too spite being on a busy street with many hotels hat are neither, Minna is at the top of the class.
Stayed 1 night in Feb 2020

6/10 Okay

Roberto

Stayed 1 night in Feb 2020

10/10 Excellent

James

Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Area was not really nice - especially in the evenings it felt very insecure to walk around. We actually booked Ubers to the hotel so we wouldn’t have to walk in the area.
Stayed 7 nights in Jun 2018