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Palihotel San Francisco

3.5 star property

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Photo gallery for Palihotel San Francisco

Suite, Multiple Beds (The Two Bedroom) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Lobby sitting area
Suite, 1 King Bed (The King Suite) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Room, 1 Queen Bed, Accessible | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Exterior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Pet friendly

Explore the area

Map
417 Stockton St, San Francisco, CA, 94108
  • Union Square
    ‪2 min walk‬
  • Palace Hotel
    ‪8 min walk‬
  • SF Masonic Auditorium
    ‪9 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed (The Queen)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Standard Room, 1 Queen Bed (The Queen)

  • 165 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 Queen Bed, Accessible

  • 318 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (The King Suite)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed (The King Suite)

  • 261 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (The King)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Standard Room, 1 King Bed (The King)

  • 176 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (The King Suite ADA)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, Accessible (The King Suite ADA)

  • 261 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (The Two Bedroom)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite, Multiple Beds (The Two Bedroom)

  • 401 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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Lobby sitting area

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About this property

Palihotel San Francisco

Hotel in Union Square
This smoke-free hotel features self parking, a business center, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Palihotel San Francisco offers 82 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A computer station is located on site and wireless Internet access is complimentary. A business center is on site. This Beaux Arts hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge. A total renovation of this property was completed in October 2019.

Palihotel San Francisco is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 45 per night; includes in/out privileges)

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Handrails in stairways (38 inches high)
  • Raised toilet seat (17 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1907
  • Renovated entire property - October 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 109 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlie Palmer Mystic Hotel
Mystic Charlie Palmer
Mystic Charlie Palmer San Francisco
Mystic Hotel
Mystic Hotel Charlie Palmer
Mystic Hotel Charlie Palmer San Francisco
Crescent San Francisco Hotel
Mystic Hotel San Francisco
Mystic San Francisco
Mystic Hotel by Charlie Palmer
Mystic Hotel
Palihotel San Francisco Hotel
Palihotel San Francisco San Francisco
Palihotel San Francisco Hotel San Francisco

Palihotel San Francisco Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 243 out of 453 reviews
Rating 8 - Good. 108 out of 453 reviews
Rating 6 - Okay. 43 out of 453 reviews
Rating 4 - Poor. 32 out of 453 reviews
Rating 2 - Terrible. 27 out of 453 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Changhwan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ann

I mentioned this to front desk. The shelf over the small sink needs to be moved or cut back as it makes it very hard to use the sink. Other than that a great price for a great location. V clean. Friendly.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Love Pali-Everything
We absolutely love the Pali world. We are life long fans and will always book with them if they are in an area we are staying in. The attention to detail, hospitality, and comfort is unmatched. They make you feel like you never left home. We have stayed at Palihotel SF several times and loved it every time. The only reason we rated lower (4 star) for this particular stay is because the 2nd floor bar was not operational which is a favorite feature for us. There was also wild protests that woke us up at 7am every morning. Definitely not something Palihotel had any control over but it dampened the experience significantly so it is worth noting.
Stayed 3 nights in Nov 2024

8/10 Good

Jordan Michael, Springwater

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really unique property, love the period design details. Room was nice and comfortable. Windows were relatively thin so a lot of noise from the area can be heard at times. Staff were friendly and quick to support any needs.
Stayed 1 night in Nov 2024

10/10 Excellent

Zhen

Stayed 1 night in Oct 2024

6/10 Okay

julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Palihotel staff were great and the hotel itself is beautiful. However, there was a protest right outside our window (banging drums, playing loud music, screaming into megaphones) in front of the neighboring hotel that started at 6a and went on for the rest of the day and then started back up again before 6a the next morning. I was not able to get any sleep and feel sick today. I absolutely believe in the right to protected activity and empathize with the hotel workers, but it was a rough night due to the extgremely loud noise. :(
Stayed 1 night in Nov 2024

10/10 Excellent

rachel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were so kind and the room was lovely!
Stayed 2 nights in Nov 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Eleanor

Stayed 5 nights in Oct 2024

10/10 Excellent

Monique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Unfortunately, unfortunately, our air conditioner was not working when we checked in, we called down to the lobby and a staff member promptly arrived to help us move rooms. The property is very clean and safe. Hopefully a restaurant will open up again, but in the meantime, coffee is supplied every morning free of charge on the second floor. This is an addition to the espresso machine in your room!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kendall

Stayed 1 night in Oct 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great, particularly Rachel and Lovely. The location and condition were also great. My only issue was the sink: It was tiny, and the shelf above it made it difficult to use. Otherwise, I would recommend this hotel.
Stayed 2 nights in Nov 2024

8/10 Good

Jarrod

Stayed 3 nights in Oct 2024

10/10 Excellent

Naruto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and relaxing
Stayed 3 nights in Nov 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, good location. There was some noise nearby, unrelated to this hotel. Striking hotel workers were banging drums nearby, demanding better pay, as they should. Would stay here again.
Stayed 4 nights in Oct 2024

4/10 Poor

jonathan

Business traveler
Disliked: Staff & service, room comfort
Disengaged staff and lacking natural light
I've stayed at several Pali locations, most recently in LA. This property is dark and lacks natural light. Some of that can't be helped. The staff was utterly lacking in customer service or caring for that matter. When I asked for a couple glasses I was told to us our coffee cups. We asked for a couple coffee pods, we were told housekeeping wasn't in and they would send some up, they never arrived. Feels like something the front desk person could have handed out from a drawer and made that easy. Overall just lackluster experience, staff just didn't care and couldn't be bothered.
Stayed 2 nights in Oct 2024

8/10 Good

Sean

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel. Old timey and quaint. Particularly loved the old elevator. Staff were all very nice and facilities were clean and tidy.
Stayed 1 night in Oct 2024

10/10 Excellent

Caroline

Stayed 2 nights in Sep 2024

10/10 Excellent

Yuto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Oct 2024

8/10 Good

David

Stayed 2 nights in Oct 2024

8/10 Good

Craig, Centralia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff so helpful and friendly. Good location to getting around the city. There was a strike at another hotel and drums and noise was pretty loud, not any of Palihotel. I would stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bethany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay right in the heart of the city! So cute and quaint
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Thank you for everything!
Stayed 4 nights in Oct 2024