4/10 Poor
Lucie
Aug 21, 2024
Disliked: Cleanliness, staff & service, amenities
The least favorite hotel in San Pancho that we stayed in and we've stayed in several. The location is fine, the hotel has a nice tropical feel to it but the room was not clean, the walls had stains on them, the bathroom shower had stains and overall the place felt unkept and was unpleasant. There were ants all over even with no food out, loud party people waking us up at 2am and a staff that seemed like they didn't want to be bothered. The construction across the street went on until way past 5-6pm which made it virtually impossible to go back to the room to get some rest before dinner only to start back up again early in the am. Will never go back and never recommend it to anyone. Rooms need a serious paint job and bathrooms need deep cleaning.
Lucie
Stayed 1 night in Aug 2024