Palihotel San Francisco

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palihotel San Francisco

Suite, Multiple Beds (The Two Bedroom) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Lobby sitting area
Suite, 1 King Bed (The King Suite) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Room, 1 Queen Bed, Accessible | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Exterior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Air conditioning
  • Pet friendly

Explore the area

Map
417 Stockton St, San Francisco, CA, 94108
  • Union Square
    ‪2 min walk‬
  • Westin St Francis Hotel Glass Elevators
    ‪4 min walk‬
  • Palace Hotel
    ‪8 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪16 min drive‬

Room options

Standard Room, 1 Queen Bed (The Queen)

8.6 out of 10
Excellent
(27 reviews)
  • 165 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(4 reviews)
  • 318 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed (The King Suite)

8.6 out of 10
Excellent
(8 reviews)
  • 261 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (The King)

10.0 out of 10
Exceptional
(13 reviews)
  • 176 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (The King Suite ADA)

10.0 out of 10
Exceptional
(1 review)
  • 261 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds (The Two Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 401 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

Palihotel San Francisco

Hotel in Union Square
This smoke-free hotel features self parking, a business center, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Palihotel San Francisco offers 82 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A computer station is located on site and wireless Internet access is complimentary. A business center is on site. This Beaux Arts hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge. A total renovation of this property was completed in October 2019.

Palihotel San Francisco is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 45 per night; includes in/out privileges)

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Handrails in stairways (38 inches high)
  • Raised toilet seat (17 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1907
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 109 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlie Palmer Mystic Hotel
Mystic Charlie Palmer
Mystic Charlie Palmer San Francisco
Mystic Hotel
Mystic Hotel Charlie Palmer
Mystic Hotel Charlie Palmer San Francisco
Crescent San Francisco Hotel
Mystic Hotel San Francisco
Mystic San Francisco
Mystic Hotel by Charlie Palmer
Mystic Hotel
Palihotel San Francisco Hotel
Palihotel San Francisco San Francisco
Palihotel San Francisco Hotel San Francisco

Palihotel San Francisco Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 235 out of 432 reviews" "
Rating 8 - Good. 105 out of 432 reviews" "
Rating 6 - Okay. 39 out of 432 reviews" "
Rating 4 - Poor. 30 out of 432 reviews" "
Rating 2 - Terrible. 23 out of 432 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jem

Stayed 2 nights in Oct 2024

8/10 Good

Andy

Traveled with partner
Liked: Cleanliness, staff & service
When we arrived at the property we were met by Lovely, who much like her name was a pleasure to speak to. The room we had booked had an issue with the air and as the temperature inside was 87°F and had not cooled after we left for dinner I went at let Lovely know and she kindly moved us to another room. The new room was significantly smaller, but we were just happy to have cool air and it was away from the front of the building where there was a lot of noise with the protests outside the Grand Hyatt. The elevator was very slow (due to it’s age) which made it quite difficult getting to and from our room as we did have to wait a while with other guests using it too. Overall we had a pleasant stay.

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 2 nights in Oct 2024

8/10 Good

Marisela

Traveled with partner
Liked: Cleanliness, staff & service
We stayed her in July and the room was very nice & clean. The area was prefect and walking distance to shops and the nightlife. My only issue was that the air conditioner in our room wasn't working, so our room was a bit stuffy, and we couldn't switch rooms as they were sold out. Thank you to the hotel management for offering us a discount on the air conditioning issue. I would stay here again as long as the air is working.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Nick

Traveled with family
Liked: Staff & service, room comfort
ok
The location of the hotel is fine. Close to everything. However, we doubt whether we are confusing "old and worn" with "vintage". We think the hotel appeared quite worn. The staff on site was incredibly nice and helpful. I give them 5 stars because they do it really well! The rooms were nice. Really good beds. The shower handle was loose and fell off. One of our sheets was torn in two places. It seems very strange that we did not notice or respond to this. Secondly, we booked a hotel for 3 adults, but we only had towels for 2. We got extra without any problems, but it's just strange that it wasn't included from the start.
Stayed 4 nights in Oct 2024

8/10 Good

Diana

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Samuel

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Ace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Brianne

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This property has no air conditioning. They lied and said they would move me to a room with AC to avoid me leaving the hotel, however both rooms were 89 degrees with broken AC and no windows. Bar and restaurant including room service are not open yet, which is fine for a new property, but no AC and no fresh air in small rooms is unacceptable. From a safety perspective I would never stay here again because the elevator doesn’t require a key card and the neighborhood is sketchy and the front desk and hotel in general is understaffed.
Stayed 1 night in Oct 2024

10/10 Excellent

Liam

Liked: Property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m a return customer here… love the rooms, central location, and staff. Quirky & breezy atmosphere - so much better than a big chain hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Gian Maria Andrea

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This time the room wasn’t very clean (hair everywhere) but the room was quite and the price/ location great
Stayed 1 night in Sep 2024

6/10 Okay

Benjamin

Liked: Staff & service, property conditions & facilities
Close to a lot of things to do in the city. A bit noisy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Henry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Colton

Stayed 3 nights in Jun 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, love the color schemes & decor. WONDERFUL staff, very nice and the housekeeping service on my 6th floor room was excellent-thank you for keeping the coffee pods plentiful. Will return!
Stayed 3 nights in Sep 2024

6/10 Okay

Bailey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mitchel

Stayed 3 nights in Aug 2024

4/10 Poor

mary jane

Disliked: Property conditions & facilities
No Air Conditioning, average temp in room was mid 80's suggestion was to open windows, not safe and it was in low 90's outside! No restaurant, though advertised that they had on onsite it did not in fact exist. No coffee, despite 3 requests they never got the coffeepot to work. they did offer free coffee at 7 but I was up and out by 6.
Stayed 3 nights in Jul 2024

10/10 Excellent

Osbin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024

8/10 Good

Inna

Stayed 3 nights in Aug 2024

10/10 Excellent

Yolanda

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, stylish rooms. Excellent location for Chinatown, high end shopping, & public transport to all the fun SF stuff. Great staff that quickly & pleasantly solved the very minor issues that arose.
Stayed 5 nights in Aug 2024