Park Pointe Hotel

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Park Pointe Hotel

Lobby
Desk, blackout drapes, iron/ironing board, bed sheets
Lobby
Property grounds
Front of property

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
245 S Airport Blvd, South San Francisco, CA, 94080
  • South San Francisco Convention Center
    ‪1 min walk‬
  • SFO Museum
    ‪19 min walk‬
  • See's Candies
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪7 min drive‬

Room options

Deluxe 2 Beds - Not Park n Fly

  • 216 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Queen Room - Not Park n Fly

  • 139 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Park Pointe Hotel

South San Francisco hotel with free self parking
Along with a 24-hour front desk, this hotel has barbecue grills and a picnic area. Free WiFi in public areas and free self parking are also provided. Additionally, a lobby fireplace, ATM/banking services, and multilingual staff assistance are onsite. Housekeeping is available on request.
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Park Pointe Hotel features barbecue grills, a vending machine, and multilingual staff. Wireless Internet access is complimentary. This South San Francisco hotel also offers a picnic area, a fireplace in the lobby, and an ATM. Complimentary uncovered self parking is available on site.

Park Pointe Hotel has designated areas for smoking.

King Sun - This buffet restaurant specializes in international cuisine. A children's menu is available.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • King Sun

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hardwood flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Built in 1956
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Park Pointe Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 248 out of 1004 reviews" "
Rating 8 - Good. 147 out of 1004 reviews" "
Rating 6 - Okay. 147 out of 1004 reviews" "
Rating 4 - Poor. 156 out of 1004 reviews" "
Rating 2 - Terrible. 306 out of 1004 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Santosh

Disliked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Santosh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No power . Wanted To cancel it , says not refundable
Stayed 1 night in Oct 2024

10/10 Excellent

Yanal

Stayed 2 nights in Sep 2024

4/10 Poor

??????????

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
No fui
Stayed 1 night in Oct 2024

6/10 Okay

Ulises Antonio

The Room smells ogly
Stayed 1 night in Oct 2024

2/10 Terrible

Igor

Stayed 2 nights in Oct 2024

4/10 Poor

Dag, Boise

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Its a poor condition, delapedated motel by the airport. Get what you pay for. No towlls, not clean. grose.
Stayed 1 night in Oct 2024

6/10 Okay

Carlos

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Convinced location, clean old room and bathroom, but the outside property needs a lot of work
Stayed 1 night in Oct 2024

10/10 Excellent

Lolita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Aug 2024

2/10 Terrible

Alyssa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
STAY AWAY!!!!! Where do I even begin?! I’d like to say I’ve stayed at 2 Star hotels before but OMFG! I have NEVER experienced anything like this. The hotel looks nothing like it does in the pictures! The walkways leading up the rooms are absolutely filthy and sketchy looking. Not only that but the room reeked of stale cigarettes when I walked in and there was mold in the restroom! The tub didn’t even look like it had been cleaned at all and there were stains on the carpet, walls and suspicious looking growths on the tiles on the restroom floor. I didn’t even want to lay on the bed!!! It truly looks and feels like a seedy motel that people rent for an hour at a time. I tried to stick it out because it was 3am, I had just driven 7 hours and was so tired but I left within 30 MINS! I just couldn’t tough it out! I felt so uncomfortable and uneasy. Front desk was helpful with checking me out and processing a refund though. That was the only thing I’d give a 5 star rating for. Everything else would be a big fat Z E R O if it was possible to rate it that low. I ended up going across the street to Travelodge for $20 more. THE LOW PRICE IS NOT WORTH IT YALL!! DONT DO IT!
Stayed 1 night in Oct 2024

2/10 Terrible

Lovepreet

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Jerry

Stayed 1 night in Sep 2024

4/10 Poor

Patrick

Stayed 1 night in Sep 2024

10/10 Excellent

Joselyn

Stayed 4 nights in Sep 2024

2/10 Terrible

Igor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Fernando

Disliked: Cleanliness, property conditions & facilities
The room was cleaned but there were stains all over the carpet, the sofa. You go outside, and it's smelly like a rotting egg. I didn't realize the rooms are outside so pictures are misleading. Poor lighting.
Stayed 3 nights in Oct 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jasmin, Millbrae

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Renee

Stayed 1 night in Oct 2024

2/10 Terrible

Rohullah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Don’t waste your money with this hotel. The pics showing are not real and probably from a different place
Stayed 1 night in Sep 2024

10/10 Excellent

Rafi

Stayed 1 night in Sep 2024

6/10 Okay

john

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property itself is very old can feel unsafe but didn’t see any actual danger. The room was remodeled and was actually decent. My only gripe would be the shower only did cold water. Staff was very friendly. For the price I would stay there again.
Stayed 2 nights in Sep 2024

4/10 Poor

Julio

Business traveler
Disliked: Cleanliness, amenities
The carpets are very Dirty be aware of it , water heater doesn’t work so I had to checkout and find a new hotel last minute . I wouldn’t mind staying here again but definitely will call to see if heaters work .
Stayed 7 nights in Sep 2024

2/10 Terrible

Marlina

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
I don’t like the whole stay … was dirty including bed sheets and flooring … old beds /towels …Getto area can’t sleep feel unsafe .. no tissue on bathroom by the office … glass door dirty etc
Stayed 1 night in Sep 2024