Along with a 24-hour front desk, this hotel has barbecue grills and a picnic area. Free WiFi in public areas and free self parking are also provided. Additionally, a lobby fireplace, ATM/banking services, and multilingual staff assistance are onsite. Housekeeping is available on request.
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Park Pointe Hotel features barbecue grills, a vending machine, and multilingual staff. Wireless Internet access is complimentary. This South San Francisco hotel also offers a picnic area, a fireplace in the lobby, and an ATM. Complimentary uncovered self parking is available on site.
Park Pointe Hotel has designated areas for smoking.
King Sun - This buffet restaurant specializes in international cuisine. A children's menu is available.
Languages
English, Filipino, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Wheelchair-accessible parking available
Restaurants on site
King Sun
Conveniences
24-hour front desk
ATM
Luggage storage
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)
Multilingual staff
Outdoors
Barbecue grill
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Hardwood flooring in room
Thin carpet in room
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
2 buildings
2 floors
Built in 1956
Designated smoking areas
Fireplace in lobby
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Towels provided
Entertainment
32-inch TV with cable channels
More
Access via exterior corridors
Air conditioning (climate-controlled)
Desk
Desk chair
Heating
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Renovations and closures
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
Fitness facility
Outdoor pool
The following facilities are closed on Friday and Saturday:
Fitness facility
Outdoor pool
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 100.00 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco
Park Pointe Hotel Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I booked this hotel based on the photos I saw on the Internet. It looked like a nice lobby with beautiful rooms. My family checked in and said it was a horrible place, and they ended up not staying at the property
The room was nice. Our door was open when we arrived. But all was clear. The outside looks like they may be renovating pretty bad one stair case was block maybe do to an earthquake at some point.
When I was checking in, the man at the front desk burped in my face and didn’t even bother to say excuse me or hide it, the room was filled with ants, they didn’t have extra sheets, and as I was walking to my room a “lady of the night” came out of a room and asked if I needed company. Aside from this and the whole property being filthy, I was charged $100 despite leaving the room in the condition I got it in. I’ve called them to get my money back but they don’t even answer their phone
It was okay a little beat up and a little loud from the airport but felt safe. It's fine for what we used it for, had an early flight and wanted to be close to the airport. It was 5 minutes to ParkSFO where we parked our car so convenient. Would stay here again for another flight but wouldn't recommend if you are staying visiting the area.
I booked this same day because I needed to stay in the area for an early morning flight. When I arrived, the door was locked because the front desk agent was on lunch. I waited 30 minutes and the door was opened. The check-in process was very quick and I noticed the lobby was freezing! We entered the room, and It was awful. The towels were all dirty, the heater wasn't working and the floors looked like they haven't been vacuumed. The walls were so thin, we could hear everything happening outside. Worst of all, there was no hot water!! My husband and I only stayed for 7 hours. Overall, I would not recommend this hotel to anyone.
No hot water. No bloody, the plaster from the ceiling fell on the chair, heater. No bathroom matt, The bathroom light only had 1 light bulb instead of 3. The switches to turn on the light in our room wasn't working... our room was dim...
Mario
Stayed 1 night in Dec 2024
4/10 Poor
Yan
Dec 16, 2024
Disliked: Property conditions & facilities
No people working front of desk and unable check out return key