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Park Pointe Hotel

2.0 star property

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Photo gallery for Park Pointe Hotel

Lobby
Desk, blackout drapes, iron/ironing board, bed sheets
Lobby
Meeting facility
Property grounds

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi
$91
includes taxes & fees
Sep 6 - Sep 7

Explore the area

View in a map
245 S Airport Blvd, South San Francisco, CA, 94080
  • South San Francisco Convention Center
    ‪2 min walk‬
  • Cow Palace
    ‪7 min drive‬
  • Golden Gate Park
    ‪17 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe 2 Beds - Not Park n Fly

Desk, blackout drapes, iron/ironing board, bed sheets

Deluxe 2 Beds - Not Park n Fly

  • 216 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Queen Room - Not Park n Fly

Deluxe Queen Room - Not Park n Fly | Desk, blackout drapes, iron/ironing board, bed sheets

Deluxe Queen Room - Not Park n Fly

  • 139 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Park Pointe Hotel

South San Francisco hotel with free self parking
Along with a 24-hour front desk, this hotel has barbecue grills and a picnic area. Free WiFi in public areas and free self parking are also provided. Additionally, a lobby fireplace, ATM/banking services, and multilingual staff assistance are onsite. Housekeeping is available on request.
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Park Pointe Hotel features barbecue grills, a vending machine, and multilingual staff. Wireless Internet access is complimentary. This South San Francisco hotel also offers a picnic area, a fireplace in the lobby, and an ATM. Complimentary uncovered self parking is available on site.

Park Pointe Hotel has designated areas for smoking.

King Sun - This buffet restaurant specializes in international cuisine. A children's menu is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • King Sun

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hardwood flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Built in 1956
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Park Pointe Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 236 out of 1005 reviews
Rating 8 - Good. 140 out of 1005 reviews
Rating 6 - Okay. 145 out of 1005 reviews
Rating 4 - Poor. 158 out of 1005 reviews
Rating 2 - Terrible. 326 out of 1005 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Sean

Business traveler
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Just needed a few hours stay for catching a flight next day. Was in a quiet neighborhood within 3 miles from the airport and was worth the price - nothing fancy. The room was clean but no microwave and less amenities but was under $100 after taxes from the usual $200-$500 daily San Francisco rates. Hospitality was decent it was past midnight and the hotel clerk called first. Clean. quiet. And comfortable bed and shower with bathtub made this place judged good place to stay when traveling to SFO. However I wish they had a thicker blanket because it was a bit cold at night,
Stayed 1 night in Jun 2025

2/10 Terrible

Thomas

Stayed 1 night in Jun 2025

2/10 Terrible

Yesenia

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Immediately checked out after seeing the room. When we walked into the lobby, no one was there to help us for about 8 minutes. It smelled like cigarettes. Then after walking into our room, it reeked of marijuana. The lights weren’t working properly and kept flickering in the bathroom.
Stayed 1 night in May 2025

2/10 Terrible

Delilah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in May 2025

2/10 Terrible

Enrique

Stayed 1 night in Jun 2025

2/10 Terrible

peter

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and no hot water

Room was very dirty, no hot water and carpet was full of bugs and cockroaches. Park Pointe hotel is false photo; not real displayed photo. Not honesty hotel. Pls do not stay at this hotel. Sincerely, Peter La
Stayed 1 night in May 2025

10/10 Excellent

asa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alexi, Gainesville

Stayed 1 night in May 2025

2/10 Terrible

Corina

Disliked: Cleanliness, property conditions & facilities
Overall dirty
Stayed 1 night in May 2025

8/10 Good

David

Stayed 1 night in May 2025

4/10 Poor

Anggiat

Disliked: Cleanliness
Room smells like a dust. Key one 1 that works. Slow response
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Kathleen Mae

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in May 2025

10/10 Excellent

Arma

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

2/10 Terrible

Huong

Disliked: Cleanliness, amenities, property conditions & facilities
There was no receptionist there to greet us when we arrived. Yess , so terrible
Stayed 1 night in May 2025

2/10 Terrible

Angela

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place sucks!! It is dirty, smelly, gross. I found little black dropping on the bed. I slept one night and checked out the next morning and they are trying to charge for two more nights. I also have a rash on my shoulder maybe from bed bugs...ugh...
Stayed 3 nights in May 2025

6/10 Okay

EREN

Liked: Staff & service
The important thing in a hotel is water. I was really upset that the water was not hot.
Stayed 1 night in May 2025

2/10 Terrible

Manuel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property pictures do match the actual condition of property. Rooms are small. A Laptop is bigger than the TV given in the room. The water does not get hot. The room was terribly dirty when we arrived. When asked for more towels they never arrived. The hotel is attached to a restaurant that had rats crawling by the dumpster outside.
Stayed 2 nights in May 2025

2/10 Terrible

Shawn

Disliked: Cleanliness, amenities, property conditions & facilities
The property is falling apart. You are welcomed to a revolving door that is roped off, another door which is broken and blocked off, and finally one small door that is not automatic to roll your luggage through. The check in was fast but it was enough time for me to see all of the peeling laminate from all the counter tops. When I entered the room, I found rodent droppings on my bed and a blood stain on the bedding and walls. I immediately booked another room elsewhere and left. I did not feel safe at this location
Stayed 1 night in May 2025

2/10 Terrible

Thomas

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I checked in at 7pm went to get something to eat came back at 1030pm and our keys were not working. Came to get keys fix and no one is at the front desk. Been waiting outside for almost 4hours. There also five other people here. This is embarrassing
Stayed 1 night in May 2025

2/10 Terrible

Henry

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible experience booking this hotel to stay. Show up to check in the hotel at 11:30pm all the doors were lock and no attendance there at the property, and no phone numbers to call there were other guests there waiting to be check in. All of us were lock out. We waited for 1/2 an hour and no attendance there at the property at all. Advise any travelers not to book this hotel or you maybe lock out and not able to check in.
Stayed 1 night in May 2025

10/10 Excellent

ivan

Stayed 1 night in May 2025

2/10 Terrible

Zelkys

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place does not look like a hotel.
Stayed 3 nights in Feb 2025

2/10 Terrible

Rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare stay

Horrible place. When I arrived to check in, nobody was there. There was a homeless person in the lobby and he was touching himself. My wife and I decided to leave and find a place somewhere else. I sent a message to them to get a refund and got no answer. This is totally a trap, lost 80 dollars
Stayed 1 night in May 2025