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Park Pointe Hotel

2.0 star property

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Photo gallery for Park Pointe Hotel

Lobby
Desk, blackout drapes, iron/ironing board, bed sheets
Front of property
Lobby
BBQ/picnic area

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
245 S Airport Blvd, South San Francisco, CA, 94080
  • South San Francisco Convention Center
    ‪2 min walk‬
  • Cow Palace
    ‪7 min drive‬
  • Golden Gate Park
    ‪17 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe 2 Beds - Not Park n Fly

Desk, blackout drapes, iron/ironing board, bed sheets

Deluxe 2 Beds - Not Park n Fly

  • 216 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Queen Room - Not Park n Fly

Deluxe Queen Room - Not Park n Fly | Desk, blackout drapes, iron/ironing board, bed sheets

Deluxe Queen Room - Not Park n Fly

  • 139 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Travelodge by Wyndham San Francisco Airport North

  • Pool
  • Free airport shuttle
  • Free WiFi
  • Restaurant
2.9 out of 5, (2403)
$81 nightly
The price was $107
The price is $81 total
includes taxes & fees
Travelodge by Wyndham San Francisco Airport North

About this property

Park Pointe Hotel

South San Francisco hotel with free self parking
Along with a 24-hour front desk, this hotel has barbecue grills and a picnic area. Free WiFi in public areas and free self parking are also provided. Additionally, a lobby fireplace, ATM/banking services, and multilingual staff assistance are onsite. Housekeeping is available on request.
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Park Pointe Hotel features barbecue grills, a vending machine, and multilingual staff. Wireless Internet access is complimentary. This South San Francisco hotel also offers a picnic area, a fireplace in the lobby, and an ATM. Complimentary uncovered self parking is available on site.

Park Pointe Hotel has designated areas for smoking.

King Sun - This buffet restaurant specializes in international cuisine. A children's menu is available.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • King Sun

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hardwood flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Built in 1956
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Park Pointe Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 247 out of 1006 reviews
Rating 8 - Good. 140 out of 1006 reviews
Rating 6 - Okay. 146 out of 1006 reviews
Rating 4 - Poor. 150 out of 1006 reviews
Rating 2 - Terrible. 323 out of 1006 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water . Almost tepid water . No television . TV works . No channels available . Frequent nuisance events from unknown sources . Cigarettes , body order , etcetera . Maid pulled the shade down on my flowers I set in the window . I have looked forward to staying here and have never had these problems here before. The buffet has a new floor . This is the highest price I have ever paid here and the worst stay .
Stayed 2 nights in Mar 2025

2/10 Terrible

Ricardo

Stayed 1 night in Mar 2025

4/10 Poor

Jahiyla

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The cable went out at the place for the whole last week I was there so I had to sit in my hotel room bored to death. Wouldn’t reccomend! And most of the time the front desk was vacant so no one could help you.
Stayed 28 nights in Mar 2025

10/10 Excellent

Keyontyli

Stayed 1 night in Mar 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Angeline

Traveled with family
Disliked: Room comfort
The price was great, but the rooms were outdated.
Stayed 5 nights in Mar 2025

2/10 Terrible

Celia

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Not cleaned
Stayed 1 night in Mar 2025

6/10 Okay

David A.

Disliked: Amenities, property conditions & facilities
No ice machine, water ran room temperature, heater did not work at all, but was only there for 1 night so can’t be too harsh. These should be basic items that should be non negotiables
Stayed 1 night in Mar 2025

6/10 Okay

Rimma

Stayed 1 night in Mar 2025

6/10 Okay

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Paul

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE

Do not stay here. Terrible. No hot water. No heat. Felt unsafe. Old and worn out. Nasty experience.
Stayed 2 nights in Mar 2025

2/10 Terrible

Christina

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Abandoned looking Hotel

The outside looks like abandoned hotel that would make a good place to make a scary movie. A broken down ice maker, and TV has no cable not regular channels to watch. It's nothing like how it looks are describes on Hotel.com pictures. The room was okay inside don't stay at this Hotel look somewhere else. I'm glad I got my money back and stayed at a better Hotel
Stayed 1 night in Mar 2025

4/10 Poor

Steven

Business traveler
Disliked: Property conditions & facilities
Convenient location. Cable went out for the last couple days. Ice machine not working
Stayed 3 nights in Mar 2025

4/10 Poor

Jesus

Stayed 7 nights in Mar 2025

8/10 Good

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Will

Disliked: Cleanliness, staff & service
Hotel , looking dirty . I need refunds
Stayed 1 night in Mar 2025

10/10 Excellent

Sophia

Stayed 5 nights in Mar 2025

10/10 Excellent

Oleg

Stayed 1 night in Mar 2025

8/10 Good

glenmarie, COLMA

Traveled with partner
Liked: Staff & service
Pillows were so flat and uncomfortable
Stayed 1 night in Feb 2025

2/10 Terrible

Maria Leonida

Front desk person with zero customer service skills. Area is shady, room had a foul smell, no microwave or refrigerator - online pictures are VERY deceiving. I did not feel safe at all but was too tired to drive elsewhere-especially after already paying the one-night fee. I do NOT recommend this place at all.
Stayed 1 night in Mar 2025

2/10 Terrible

Madeira

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Great location! Convenience to downtown SF and SFO. Also had a fun time exploring the nearby area. Bought some See's chocolates from the nearby See's chocolate factory. Only thing that upset me the most about Pointe Park hotel is there's no running hot water. I have to take a cold shower in the morning at 51 F degree cold temperature.
Stayed 1 night in Mar 2025

6/10 Okay

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Every was great and great value could be better with a microwave and mini fridge
Stayed 3 nights in Feb 2025

10/10 Excellent

Sophia

Stayed 3 nights in Mar 2025

10/10 Excellent

don

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025