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Petite Auberge

3.0 star property

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Photo gallery for Petite Auberge

Deluxe Studio Suite | Living area | 32-inch TV with cable channels, pay movies
Lobby
Lobby
Deluxe Studio Suite | View from room
Free daily local cuisine breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
863 Bush St, San Francisco, CA, 94108
  • SF Masonic Auditorium
    ‪2 min walk‬
  • Union Square
    ‪5 min walk‬
  • Westin St Francis Hotel Glass Elevators
    ‪6 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪19 min drive‬

Room options

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Living area | 32-inch TV with cable channels, pay movies

Deluxe Studio Suite

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, iron/ironing board

Standard Room, 1 Queen Bed

  • 170 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Fireplace

Standard Room, 1 Queen Bed, Fireplace | Premium bedding, in-room safe, iron/ironing board

Standard Room, 1 Queen Bed, Fireplace

  • 230 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace

Deluxe Room, 1 King Bed, Fireplace | Premium bedding, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed, Fireplace

  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Petite Auberge

Hotel in Union Square
This smoke-free hotel features valet parking, concierge services, and a 24-hour front desk. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite. Housekeeping is available on request.
Petite Auberge offers 26 accommodations with safes and bathrobes. Beds feature premium bedding. Televisions come with premium cable channels and pay movies.

Bathrooms include showers, designer toiletries, and hair dryers. This San Francisco hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary. This San Francisco hotel also offers multilingual staff, tour/ticket assistance, and a garden. Onsite parking is available (surcharge).

Petite Auberge is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 7:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 74 per night)

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:00 AM

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Visual alarms in hallways

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay movies

More

  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25.89 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 74 per night
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Petite Auberge
Petite Auberge Hotel
Petite Auberge Hotel San Francisco
Petite Auberge San Francisco
Petite Auberge Hotel
Petite Auberge San Francisco
Petite Auberge Hotel San Francisco

Petite Auberge Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 1001 reviews
Rating 8 - Good. 325 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsey

Stayed 4 nights in Oct 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I slept great here! Plus, the staff was so polite and helpful. I really enjoyed the wine and cheese in the evenings. I think for a free breakfast having some sort of protein would be good for travelers (eggs, etc.) but otherwise loved it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Carole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My niece and I thoroughly enjoyed our stay! Staff - especially Christy and Louis - were welcoming and pleasant. The atmosphere is charming, breakfasts & wine receptions at The White Swan were fun. Great location with easy access to cable car, buses, walking distance to wonderful restaurants. Loved the fireplace king - very spacious - enjoyed the ambiance and warmth. We cancelled The Palace Hotel reservations to honor the hotel workers' strike - we're glad we did that and opted for Petite Auberge. We avoided Union Square and the strke's noisy disruptions.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Avery, LA PALMA

Liked: Amenities
Great hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Stayed 3 nights in Oct 2024

10/10 Excellent

Trevor

Stayed 1 night in Oct 2024

10/10 Excellent

Naheed

Stayed 1 night in Oct 2024

10/10 Excellent

Karthik

Stayed 3 nights in Oct 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, comfortable & clean:)
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint hotel. Would recommend to stay here. Loved the happy hour.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, and the customer service impeccable. Made you feel right at home. Quaint boutique hotel with a good continental brakfast and wine and cheese early evening. Would difinately stay here again!
Stayed 1 night in Oct 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel with its own style
The lamp by sitting chair had a fault kept turning on and off, once I notified owner repair was organised. There were lots of tv channel but I struggled to find major news channels. It’s a charming, quaint and super friendly staffed hotel very local to cable car
Stayed 2 nights in Oct 2024

8/10 Good

Ebony

Liked: Cleanliness
Nice location for show at the Masonic.
Stayed 1 night in Sep 2024

4/10 Poor

Patrick

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Sink in dangerous state of disrepair
Hotel was cute and relatively clean, had to check in and get breakfast two doors down at their "sister hotel" which was a bit annoying but livable. The bed was lumpy and very uncomfortable. Our primary issue was in the bathroom: not only was the sink basin not securely attached to the wall, it was not securely attached to the pedestal itself. Any weight you put on the sink basin would cause it to move away from the wall and tip on the pedestal - too much weight (leaning on the sink when brushing your teeth or rinsing your face for example) would have sent the basin toppling over onto the feet of whoever was standing there. Somehow the cleaning crew didn't notice this very obvious issue, or they/management didn't care. After informing the front desk we were told maintenance would take a look that day. We heard later that day that maintenance was unavailable and asked if we'd like to change rooms, we said yes and were told a key for our second room would be available that evening when we returned. After returning that evening, we were told there was no room and we'd have to wait until the morning. In the morning we were told we'd have to pack all our things, leave them at the front desk at normal check out time, then get our new room at normal check-in time. By this point, changing rooms wasn't worth it so we were just very careful with the sink for the last night/morning of our stay. Staff was generally not concerned with the issue and offered very limited options.
Stayed 3 nights in Sep 2024

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Charm
Stayed 3 nights in Sep 2024

6/10 Okay

Jo, Wellington

Traveled with family
Liked: Cleanliness
Quaint property but needs a refresh. Was quite noisy with street traffic and the really creaky floors above, and our room was right by the stairs so we got everyone thumping up and down. Staff were happy to answer questions but didn’t get the feeling they cared too much.
Stayed 1 night in Sep 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute, quirky and comfortable!
It’s an old hotel, worn around the edges, which is part of the charm. Loved having sparkly water, coffee and tea at all hours. Bed was super comfortable. A few street noises but nothing too bad. We had a fireplace room but unfortunately it was the hottest week of the year in SF so we didn’t get to enjoy the ambiance. No A/C but the windows actually open so it was fine. Will stay again!
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Cathie

Traveled with partner
Liked: Cleanliness, staff & service
This charming, cozy hotel could use a little freshening up. Otherwise a pleasant stay.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Cute but won’t book again
The room was so cute. The balcony was nice. However, there was no AC and the bed was too firm. Had to pay $69 for valet parking. Most of all, the breakfast was yogurt, toast and donuts. Not a real breakfast at all.
Stayed 1 night in Sep 2024

8/10 Good

carmen

Liked: Cleanliness, staff & service, amenities
I did enjoy my stay at La Petite Auberge..the cozy atmosphere, the helpful staff, the location..however the property needs some upgrade in terms of the piping system..the noise emanating from the pipes when someone takes a shower is abnormal!!!!
Stayed 3 nights in Sep 2024

2/10 Terrible

Jia

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely terrible hotel. It is so old and looks like a haunted house. You can clearly hear the conversation of our neighbors and footsteps upstairs. I can hardly fall asleep.
Stayed 2 nights in Sep 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service
Clean, friendly lodgings with a great location
The staff were all lovely and the room was clean and pretty. The bed could have been a bit firmer, but we slept well, most nights. The plumbing was extra loud when our neighbors took a shower at one in the morning. But otherwise we couldn't hear the neighbors at all. The breakfast is pretty basic - good oatmeal and pastries, hard boiled eggs, and toast. But not what you'd expect at most American "bed and breakfasts".
Stayed 4 nights in Sep 2024