Residence Inn by Marriott San Francisco Airport/ San Mateo

3.0 star property

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BBQ/picnic area
Exterior
Full-size fridge, microwave, oven, stovetop
Reception
Loft, 2 Bedrooms | Desk, laptop workspace, blackout drapes, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Pool
  • Breakfast included
  • Parking available
  • Pet friendly
  • Gym

Explore the area

Map
2000 Winward Way, San Mateo, CA, 94404
  • Mariners Point Golf Center
    ‪3 min drive‬
  • San Francisco Bay
    ‪4 min drive‬
  • San Mateo County Event Center
    ‪5 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪13 min drive‬

Room options

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 450 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Loft, 2 Bedrooms

  • 750 sq ft
  • Sleeps 5
  • 2 Double Beds

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 450 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Transfer Shower)

  • 450 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Residence Inn by Marriott San Francisco Airport/ San Mateo

Hotel in East San Mateo
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, self parking, and coffee/tea in a common area are onsite. Housekeeping is available once per stay.
Residence Inn by Marriott San Francisco Airport/ San Mateo offers 160 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds and dining tables. 36-inch flat-screen televisions come with premium satellite channels and pay movies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Mateo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Residence Inn by Marriott San Francisco Airport/ San Mateo features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers barbecue grills, a garden, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Residence Inn by Marriott San Francisco Airport/ San Mateo is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Residence Inn by Marriott San Francisco Airport/ San Mateo has a restaurant serving breakfast only.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Dining table
  • Free crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible bathtub
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar in bathtub (34 inches high)
  • Grab bar near toilet (24 inches high)
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Pool hoist on site
  • Portable bathtub seat
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Residence Inn San Mateo
Residence Inn Marriott Hotel San Mateo
Residence Inn Marriott San Mateo
Residence Inn San Mateo
Residence Inn San Mateo Marriott
San Mateo Residence Inn
San Mateo Residence Inn Marriott
Residence Inn Marriott San Mateo Hotel
By Marriott Francisco Mateo
Residence Inn by Marriott San Francisco Airport/ San Mateo Hotel

Residence Inn by Marriott San Francisco Airport/ San Mateo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 507 out of 785 reviews
Rating 8 - Good. 188 out of 785 reviews
Rating 6 - Okay. 52 out of 785 reviews
Rating 4 - Poor. 20 out of 785 reviews
Rating 2 - Terrible. 18 out of 785 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Herbert

Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Stayed 1 night in Oct 2024

10/10 Excellent

Nicki

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Yenni

Stayed 2 nights in Oct 2024

10/10 Excellent

Yuen cheuk

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Moushumi, San Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this location multiple times. Great place great service.
Stayed 1 night in Nov 2024

10/10 Excellent

Annie, GLENDALE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect room. With a kitchen, dining table, sofa, and bed. Very spacious for 2 people. Was a 15 minute walk to a beautiful park (Leo J Ryan Park) by a lake. Safeway grocery store right across the street from the park inside a shopping plaza with other places to fit shopping needs. Clean hotel, felt more like a condo, no interior hallways, all rooms accessed from outside and only 2 stories, easy to park by your room and take luggage in and out. Good breakfast, with all standard options. Hills Dale mall about a 10 minute drive from hotel, with restaurants, bowling alley, etc… Definitely recommend.
Stayed 2 nights in Oct 2024

6/10 Okay

Roy

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
There was an incident on the morning of our checkout day during which someone had a key to our room and aggressively tried to get in while we were having breakfast inside. This was 9am, before cleaning was scheduled to come. Luckily, the door stop prevented them from gaining access. They didn't bother to knock or say anything before leaving. When I asked the front desk about it during our checkout 20 minutes later, they gave vague answers about a mixup with the cleaning staff or another guest. It's on the staff to ensure guests feel safe in their rooms, especially as there's no gate to the premises and all the rooms face directly outside. The staff here, whether it's the cleaning or front reception, needs to be aware.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dan, FRESNO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious. Nice front desk staff. Good shower pressure. Has Netflix and Amazon prime on the TV. Decent complimentary western breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Sue

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed, spacious room and well equipped for needs
Stayed 1 night in Oct 2024

6/10 Okay

Masayasu

Stayed 3 nights in Sep 2024

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and hotel. Very happy with this stay! Easy to get around from as well.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 8 nights in Sep 2024

10/10 Excellent

Rob

Stayed 2 nights in Sep 2024

10/10 Excellent

Rhianna

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. The hotel breakfast was great!
Stayed 1 night in Oct 2024

10/10 Excellent

Karina R

Stayed 3 nights in Oct 2024

10/10 Excellent

Yajun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Suite is equipped with a kitchen with a decent size. The bed is very comfy.
Stayed 1 night in Sep 2024

10/10 Excellent

Nanda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Veralda

Stayed 1 night in Sep 2024

10/10 Excellent

Gwen, Phoenix

Traveled with family
Liked: Cleanliness, staff & service, amenities
A hotel is a reflection of the management running it, how this person lives and treats people at home. Hotel needs an outdoor facelift, but the hotel runs well with a great staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, areas was clean and nice
Stayed 1 night in Sep 2024

6/10 Okay

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities
This is usually one of our favorite places to stay. This time after checking in our card key would not open our door, after walking all the way back to office we were given another but still had trouble opening it the whole stay. The breakfast is usually great but when we came with still 1/2 an hour before it ended there was pretty much nothing left ! They slowly would refill a couple things but a lot of other guests were still arriving behind us. Poor planning on the staff especially on a weekend. Also I was upset that they didn't let us know they are now charging a $10 parking fee, they just billed me for it.
Stayed 1 night in Sep 2024