SF Plaza Hotel

2.5 star property

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Photo gallery for SF Plaza Hotel

Deluxe Suite, 1 Queen Bed, City View, Corner | City view
Desk, iron/ironing board, free WiFi, bed sheets
Deluxe Suite, 1 Queen Bed, City View, Corner | Living room | 28-inch flat-screen TV with cable channels, TV
Lobby
Front of property

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
510 Bush Street, San Francisco, CA, 94108
  • Union Square
    ‪3 min walk‬
  • Moscone Convention Center
    ‪11 min walk‬
  • Oracle Park
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Premium Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

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About this property

SF Plaza Hotel

Hotel in Union Square
Along with concierge services, this hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include multilingual staff assistance. Housekeeping is available on request.
SF Plaza Hotel offers 70 accommodations with hair dryers and irons/ironing boards. 28-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

SF Plaza Hotel features multilingual staff, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1912

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 16 per person
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector

Property is also known as

Astoria Hotel
Astoria Hotel San Francisco
Astoria San Francisco
SF Plaza Hotel Hotel
SF Plaza Hotel San Francisco
San Francisco Astoria
San Francisco Astoria Hotel
San Francisco Hotel Astoria
SF Plaza Hotel Hotel San Francisco

SF Plaza Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 142 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 290 out of 1001 reviews
Rating 4 - Poor. 167 out of 1001 reviews
Rating 2 - Terrible. 139 out of 1001 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Lee-anne

There is no house keeping for the stay. The room was also a bit tired.
Stayed 3 nights in Feb 2025

2/10 Terrible

joel

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
No hot water in the shower and water pressure was too light. Ironing board was broken. We made reservations for two nights. We brought up our concerns to the staff on the first night and the staff could not give us another room with two Queen beds. They did gave us the key to use another shower in another room in the other side of the floor. We have two minor children with us and we were not comfortable having to go across the floor to use the Shower. In the morning we addressed our concerns again to the front desk manager, and told her it just wasn’t working out and we would like to checkout if she could refund us payment for the second night. She claimed she could not do that, since we booked through Expedia. She said that she could only refund back 20 percent. She did not offer to put us in another room with two Queen beds and working shower. It felt like she was making excuses for not being able to give us back our money, even though we checked out in the morning and didn’t even stay the second night. The manager did it even offer to make things right. We are very disappointed, we will not be back.
Stayed 2 nights in Feb 2025

6/10 Okay

MOHAMED

Location
Stayed 2 nights in Feb 2025

4/10 Poor

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is in a covenient location. Chinatown was next door. Lots of stores to shop. We can walk to our destination. No need for a vehicle. What we did not like was that the shower was dirty and had mold on the walls and the shower curtain was rusted. When you entered the bathroom their is a litlle step that cause us to trip if you did not see or remember it. We also did not like that our room was very cold. It did not have central heat and air. We had a outdated heater that was attached to the wall. It did not help! Hotel was old and smelly. They need to renovate it. We stayed 1 night. I will not stay here again. Susan
Stayed 1 night in Feb 2025

2/10 Terrible

Dusan, Belgrade

Business traveler
Disliked: Cleanliness, property conditions & facilities
I am aware that you get what you pay for, but room smelled like vomit, there were someone’s hairs in the shower and in the towel, the shower itself is filthy and hotel isn’t connected to central heating. Built-in space heater is all you get, and room gets pretty cold in February. Rooms aren’t cleaned daily and it’s expected that guests ask for cleaning, but even after asking nobody showed up. The hotel refused to issue a refund for the unused nights. Even with that in mind I couldn’t stay, and I went to another hotel.
Stayed 2 nights in Feb 2025

8/10 Good

Tania

Stayed 1 night in Feb 2025

10/10 Excellent

alice

Stayed 1 night in Feb 2025

6/10 Okay

Alexa

Disliked: Amenities
Good for a cheap night stay
Stayed 1 night in Feb 2025

6/10 Okay

Cih-Li

Traveled with group, Business traveler, Traveled with partner
Disliked: Property conditions & facilities
There is no fridge and microwave in some of the rooms.
Stayed 4 nights in Jan 2025

8/10 Good

Saurabh

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Pranav

Stayed 1 night in Dec 2024

6/10 Okay

Ozgur, Charleston

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Average
Stayed 3 nights in Jan 2025

6/10 Okay

Jo

Disliked: Cleanliness, property conditions & facilities
Location and price were great. The room however wasn’t clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience
Stayed 1 night in Jan 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most wonderful staff and hotel out of many i have been to. Staff ars efficient and very professional, akso vert helpful
Stayed 1 night in Jan 2025

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to everything, safe, great pricing!
Stayed 7 nights in Dec 2024

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
I would like tom compliment one of your staff members ; his name is Eduardo who is efficient,extremely helpful. He goes above and beyond to help and get things done.
Stayed 5 nights in Dec 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

JAMES

Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Stayed 1 night in Dec 2024

6/10 Okay

Marcos Miguel

Business traveler
Liked: Room comfort
Disliked: Cleanliness
It’s an outbuilding so it’s expected to have a little Diaz here or there but Al have a clean bathroom. The bathroom was so nasty. I had to clean myself because I couldn’t shower in the bathroom already that everything was OK.
Stayed 1 night in Nov 2024

2/10 Terrible

Reuben

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Bad bed matress

The bed mattress was rock hard. It was like trying to sleep on plywood. Could not sleep the entire night i was there
Stayed 1 night in Nov 2024

6/10 Okay

Louis

Business traveler
Stayed 3 nights in Jul 2024