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Staypineapple, An Elegant Hotel, Union Square

4.0 star property

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Photo gallery for Staypineapple, An Elegant Hotel, Union Square

Lobby
Exterior detail
Front of property - evening/night
Premium bedding, pillowtop beds, in-room safe, desk
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • 24/7 front desk
  • Business services

Explore the area

Map
580 Geary St, San Francisco, CA, 94102
  • Union Square
    ‪5 min walk‬
  • Westin St Francis Hotel Glass Elevators
    ‪5 min walk‬
  • Warfield Theatre
    ‪7 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪18 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Persona)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed (Persona)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Starlet)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed (Starlet)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Persona)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Accessible (Persona)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Celebrity With Communication Features)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Celebrity With Communication Features)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Starlet)

Shower, designer toiletries, hair dryer, bathrobes

Room, 1 Queen Bed, Accessible (Starlet)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Starlet)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed (Starlet)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Celebrity)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Celebrity)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Drama)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed (Drama)

  • Sleeps 2
  • 1 Queen Bed

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The price is $216
per night
includes taxes & fees
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About this property

Staypineapple, An Elegant Hotel, Union Square

Hotel in Union Square
Coffee/tea in a common area, a business center, and free use of bicycles are available at this smoke-free hotel. Other amenities include concierge services, a 24-hour front desk, and a front-desk safe. Housekeeping is available on request.
Staypineapple, An Elegant Hotel, Union Square offers 93 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers.

50-inch LED televisions come with cable channels and Netflix. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

This hotel offers access to a business center. This San Francisco hotel also offers multilingual staff, coffee/tea in a common area, and concierge services.

Staypineapple, An Elegant Hotel, Union Square is a smoke-free property.

Languages

English, Filipino, Spanish

Property amenities

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 50 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Banquet hall
  • Built in 1913
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 29.95 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 41.1 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 50 per night (69 ft away)
  • Pet fee: USD 29.95 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Children 17 years old and younger are not permitted at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western
Best Western California
Alise Piece Pineapple Hospitality Hotel San Francisco
Best Western San Francisco
Hotel California San Francisco
San Francisco Best Western
Hotel Grace Piece Pineapple Hospitality San Francisco
Hotel Grace Piece Pineapple Hospitality
Grace Piece Pineapple Hospitality San Francisco
Grace Piece Pineapple Hospitality
Alise Piece Pineapple Hospitality Hotel
Alise Piece Pineapple Hospitality
Staypineapple Alise San Francisco Hotel
Staypineapple Alise Hotel
Staypineapple Alise San Francisco
Staypineapple, An Elegant Hotel, Union Square Hotel
Staypineapple, An Elegant Hotel, Union Square San Francisco

Staypineapple, An Elegant Hotel, Union Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1004 reviews
Rating 8 - Good. 234 out of 1004 reviews
Rating 6 - Okay. 95 out of 1004 reviews
Rating 4 - Poor. 44 out of 1004 reviews
Rating 2 - Terrible. 34 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MB

Traveled with family
Liked: Amenities
Great experience!
Stayed 1 night in Nov 2024

10/10 Excellent

Marley

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness
We were at this property about six months ago and really enjoyed it, so just booked it again. It's changed, and not for the good. The bar/coffee bar/snack bar in the lobby has been closed. It used to have breakfast and it was fun and relaxing to sit in the lobby and start the day. Now you have to buy vending machine type products through the front desk. The windows in our room were so dirty you could barely see out. I doubt that we will go back until they get the property brought back up to speed.
Stayed 1 night in Oct 2024

10/10 Excellent

Jamieson

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little slice of heaven
Honestly one of the best hotels I’ve ever stayed at. The staff were friendly, the amenities were a nice touch and the room we stayed in (while a little more compact than what I’ve encountered) was perfectly comfortable. I regret not getting the names of the front desk attendants so I can’t thank them personally but they were all accommodating and helpful when I had any questions. Usually when I go traveling, I buy water bottles to last me throughout the trip so I was pleasantly surprised and thankful the hotel had a water bar and complementary bottles of water. The room stay was the most comfortable I’ve felt since I started traveling. I always had a great night sleep - even if I slept at a later hour, I woke up at my usual time and completely refreshed.
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Traveled with partner
Wonderful ambiance
Stayed 1 night in Oct 2024

8/10 Good

Wallace

Stayed 7 nights in Aug 2024

6/10 Okay

Ludmilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities
First off, I wanted to adore this hotel and I would have if : it hadn't been so noisy ( ventilation/ac was terribly noisy constantly) please please repair this. Outside noise was absolutely terrible ( this isn't from the hotel - but hotel could stand yo have better insonorisation) Hotel is in a really bad part of town, however it is very central and easy to use public transportation and there are great restaurants around. Loved the decoration, the smell ( pineapple of course) the eco-friendlyness of amenities ( including a complimentary reusable bottle that vould be used at the water bar) loved that there were 2 duvets for one bed ( scandinavian style) but would have liked flat sheets as well. Staff was super friendly and there is a lovely welcom drink ( wine, beer or non-alcoholic beverages)
Stayed 6 nights in Oct 2024

4/10 Poor

Rosanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not available for 1 hour past checkin. The hotel is clean and beautiful. The staff is very accommodating and friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

anita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the vintage feel of the hotel. Music ambience and many warm gestures to their guests while staying. Thankyou for an incredible experience the day before open heart surgery
Stayed 1 night in Oct 2024

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant PineappleStay 🍍
Our first time staying at this hotel for my husband’s birthday. It was pleasant. The rooms are clean and it smells nice. 😊 There are only a few things to keep in mind when staying here. Parking can be an issue, you will need to use any parking garage near by. Most do not let you come and go, so once you leave your vehicle at the garage, it stays there until the end of your trip. If your parking garage is far away you’re gonna have to Uber yourself back to the hotel or walk. Secondly, there are no ice machines on every floor. If you want ice, you’re gonna have to remember to ask for a bag at the front desk or you can call the front desk and room service can bring you up a bag. Lastly, the rooms do not have microwaves so if you wanna reheat any leftover food, you may have brought back to the room with you. You’re gonna have to go to the main lobby and reheat your food there. All in all are stay was very pleasant and we enjoyed it! 💜
Stayed 2 nights in Oct 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Sep 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick one night stay
Had a great time. The only issue is the neighborhood is a little rough. Parking was about a 5 min walk to a secure parking garage.
Stayed 1 night in Oct 2024

4/10 Poor

Greg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Wonderful rooms, but there’s a club under the hotel that plays loud music from 11am-11pm. The second day we couldn’t hear our TV over the bass. We were not warned prior to our stay when I’ve had much cheaper hotels warn me if a teen soccer team is staying. After complaining, they said there was no room that could avoid the music and they had no control over it. We couldn’t stay. The desk staff said they’d refund the entire stay so I was happy. However, after several days they said they couldn’t and only refunded one night of the original 3 night stay. Love the hotel, hate the club and lack of guest consideration. Lost sleep and money.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They truly set the example in hospitality!
I don’t know where to start so I’ll start with the most impressive part: Thomas at the front desk! We booked one night following a 15 night cruise and check in was standard 4pm. We originally were not expecting to be off the ship until noonish but plans changed and at 7:30am I called to see if early check in would be a possibility (not expecting it to be.) He said come on, he’ll put us on a list but we could at least check our luggage to go explore. We arrived at 8:50 & Thomas greeted us with a smile & room keys! The property is everything the photos show and then some. You get complementary drinks (alcohol or coffee/tea/sodas and a refillable water bottle in your room. The rooms are small (expected!) but everything we needed even having 4 suitcases from said long cruise. The shower was gorgeous marble and incredible water pressure. The towels and bedding were so soft and heavenly. I’m now obsessed with a European Duvet & you will be too! As a hospitality industry worker I appreciate every little detail when it comes to making a guest feel welcome or at home in any situation and Stay Pineapple WILL ALWAYS GET MY BUSINESS! A+++ 10/10 stars AND it is affordable!
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel itself is beautiful with great staff and cleanliness. The cookies tasted great and the design of the hotel is lovely. However, a few issues outside the hotel. First the bar next door 620 Jones has a rediculously loud base (to the point where the windows were shaking) so either a deal needs to be struck with them to reduce the noise or staypineapple need to invest in sound-proofing. Also, it did feel unsafe at times when stepping out on to the street, but as long as you headed in the right direction, you get to union square quite quickly and it feels safer. Overall the hotel itself is a great stay!
Stayed 4 nights in Sep 2024

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy the StayPineapple experience. This was a great location, just a few minutes walk to Union Square. The cruiser bikes were a fun way to explore the city.
Stayed 2 nights in Sep 2024

10/10 Excellent

pavels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to rest
Incredible hotel. Amaizing location and especially bed comfort.
Stayed 1 night in Sep 2024

8/10 Good

Jillian

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Really enjoyed my stay overall. The staff are so great and although the rooms are tiny the place is historic and has a special feel to it. Really loved the bikes and took a ride down to pier 39. The location is close to the harbor. You can tell the staff really care about offering a quality experience. You do have to pay to park off site which is a consideration.
Stayed 1 night in Aug 2024

10/10 Excellent

Melvyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hidden fees…
Checked us in. Said everything was “good to go.” They gave us free drink tickets to use at the bar. Came down to the bar only to find out they didn’t actually have one…. Then got a call 5 mins before we left and were told “hey, you owe us money. You have to come pay a fee we didn’t tell you about when you checked in.” What a terrible way to send us on your way. $48 “resort” fee they they never told us about, and then begged us to pay on the way out the door. Stay somewhere else. It’s also in a pretty rough neighborhood.
Stayed 1 night in Aug 2024