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Staypineapple, An Elegant Hotel, Union Square

4.0 star property

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Photo gallery for Staypineapple, An Elegant Hotel, Union Square

Lobby
Exterior detail
Premium bedding, pillowtop beds, in-room safe, desk
Reception
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • 24/7 front desk
  • Business services

Explore the area

Map
580 Geary St, San Francisco, CA, 94102
  • San Francisco Museum of Modern Art
    ‪15 min walk‬
  • Moscone Convention Center
    ‪18 min walk‬
  • Oracle Park
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Persona)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed (Persona)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Starlet)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed (Starlet)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Persona)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Accessible (Persona)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Celebrity With Communication Features)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Celebrity With Communication Features)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Starlet)

Shower, designer toiletries, hair dryer, bathrobes

Room, 1 Queen Bed, Accessible (Starlet)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Starlet)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed (Starlet)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Celebrity)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Celebrity)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Drama)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed (Drama)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Staypineapple, An Elegant Hotel, Union Square

Hotel in Union Square
Coffee/tea in a common area, a business center, and free use of bicycles are available at this smoke-free hotel. Other amenities include concierge services, a 24-hour front desk, and a front-desk safe. Housekeeping is available on request.
Staypineapple, An Elegant Hotel, Union Square offers 93 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers.

50-inch LED televisions come with cable channels and Netflix. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

This hotel offers access to a business center. This San Francisco hotel also offers multilingual staff, coffee/tea in a common area, and concierge services.

Staypineapple, An Elegant Hotel, Union Square is a smoke-free property.

Languages

English, Filipino, Spanish

Property amenities

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 50 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Banquet hall
  • Built in 1913
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 29.95 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 41.1 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 50 per night (69 ft away)
  • Pet fee: USD 29.95 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Children 17 years old and younger are not permitted at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western
Best Western California
Alise Piece Pineapple Hospitality Hotel San Francisco
Best Western San Francisco
Hotel California San Francisco
San Francisco Best Western
Hotel Grace Piece Pineapple Hospitality San Francisco
Hotel Grace Piece Pineapple Hospitality
Grace Piece Pineapple Hospitality San Francisco
Grace Piece Pineapple Hospitality
Alise Piece Pineapple Hospitality Hotel
Alise Piece Pineapple Hospitality
Staypineapple Alise San Francisco Hotel
Staypineapple Alise Hotel
Staypineapple Alise San Francisco
Staypineapple, An Elegant Hotel, Union Square Hotel
Staypineapple, An Elegant Hotel, Union Square San Francisco

Staypineapple, An Elegant Hotel, Union Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1003 reviews
Rating 8 - Good. 231 out of 1003 reviews
Rating 6 - Okay. 95 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Amy

Stayed 1 night in Dec 2024

10/10 Excellent

DORA

Stayed 2 nights in Dec 2024

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quirky, fun hotel
We were in town for a quick mid-week get away and to see a show. Staypineapple is a fun and quirky hotel near Union Square. Staff was exceptionally friendly and helpful. Rooms are smallish but is you have stayed in SF, you know that this is pretty standard. Cookies were served in the afternoon, and it was a fun perk (and delicious.) No parking but garage next door was easy to use and at an expected rate. LOVED the individual duvet bedding or as the hotel calls Naked bedding. Our room was right by the elevator and it was not noisy. We were happy with our stay and would definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 2 nights in Dec 2024

10/10 Excellent

shavonta

Stayed 3 nights in Nov 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived a couple hours early but the staff was really helpful and held my luggage and stored a bottle for me as well. The staff was welcoming every time I entered or left. Clean room and the bed was comfy.
Stayed 3 nights in Nov 2024

8/10 Good

Xiaoqian

Stayed 1 night in Nov 2024

10/10 Excellent

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor was awesome, eco friendly, lobby inviting and comfortable, staff were all friendly & welcoming.
Stayed 7 nights in Nov 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
So loud, just an expensive party hotel.
There was a night club 10 ft from my window that went til 2:30am & the room to room noise was pretty bad, you can hear people partying thru the vents & huge door cracks. Don't expect to get any sleep before that club shuts down. The bar was closed on a Saturday afternoon/evening. The hotel does look nice & the staff were friendly & helpful. The only hotel I've stayed in louder than this was in Tijuana.
Stayed 1 night in Nov 2024

10/10 Excellent

An

Stayed 2 nights in Sep 2024

8/10 Good

Mark and Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing Check-in
We stayed at Staypineapple for four nights. Check-in was at 4pm which is later than most hotels. We arrived a tad early at 3.30pm, to be told our room wasn't ready - fair enough. We said we would be back at 4pm - it was closer to 5pm when we returned, and our room still wasn't ready. It was finally 6pm when we were able to check in. Meanwhile, I counted at least six other parties checking in while we waited - including two who checked in just after us at 3.30pm. We were offered a complimentary drink - red wine in a can! I would rather check-in to my room on time. It was also disappointing that the bar / cafe was completely closed (shut down). It's a shame that the check-in experience was so bad. Everything else was great - room was perfectly clean and beautifully presented and the staff were helpful and friendly (no point blaming the person who checked us in for the room not being ready, but management should sort the staffing levels of their housekeeping team).
Stayed 5 nights in Nov 2024

10/10 Excellent

MB

Traveled with family
Liked: Amenities
Great experience!
Stayed 1 night in Nov 2024

10/10 Excellent

Marley

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness
We were at this property about six months ago and really enjoyed it, so just booked it again. It's changed, and not for the good. The bar/coffee bar/snack bar in the lobby has been closed. It used to have breakfast and it was fun and relaxing to sit in the lobby and start the day. Now you have to buy vending machine type products through the front desk. The windows in our room were so dirty you could barely see out. I doubt that we will go back until they get the property brought back up to speed.
Stayed 1 night in Oct 2024

10/10 Excellent

Jamieson

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little slice of heaven
Honestly one of the best hotels I’ve ever stayed at. The staff were friendly, the amenities were a nice touch and the room we stayed in (while a little more compact than what I’ve encountered) was perfectly comfortable. I regret not getting the names of the front desk attendants so I can’t thank them personally but they were all accommodating and helpful when I had any questions. Usually when I go traveling, I buy water bottles to last me throughout the trip so I was pleasantly surprised and thankful the hotel had a water bar and complementary bottles of water. The room stay was the most comfortable I’ve felt since I started traveling. I always had a great night sleep - even if I slept at a later hour, I woke up at my usual time and completely refreshed.
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Traveled with partner
Wonderful ambiance
Stayed 1 night in Oct 2024

8/10 Good

Wallace

Stayed 7 nights in Aug 2024

6/10 Okay

Ludmilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities
First off, I wanted to adore this hotel and I would have if : it hadn't been so noisy ( ventilation/ac was terribly noisy constantly) please please repair this. Outside noise was absolutely terrible ( this isn't from the hotel - but hotel could stand yo have better insonorisation) Hotel is in a really bad part of town, however it is very central and easy to use public transportation and there are great restaurants around. Loved the decoration, the smell ( pineapple of course) the eco-friendlyness of amenities ( including a complimentary reusable bottle that vould be used at the water bar) loved that there were 2 duvets for one bed ( scandinavian style) but would have liked flat sheets as well. Staff was super friendly and there is a lovely welcom drink ( wine, beer or non-alcoholic beverages)
Stayed 6 nights in Oct 2024

4/10 Poor

Rosanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not available for 1 hour past checkin. The hotel is clean and beautiful. The staff is very accommodating and friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

anita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the vintage feel of the hotel. Music ambience and many warm gestures to their guests while staying. Thankyou for an incredible experience the day before open heart surgery
Stayed 1 night in Oct 2024

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant PineappleStay 🍍
Our first time staying at this hotel for my husband’s birthday. It was pleasant. The rooms are clean and it smells nice. 😊 There are only a few things to keep in mind when staying here. Parking can be an issue, you will need to use any parking garage near by. Most do not let you come and go, so once you leave your vehicle at the garage, it stays there until the end of your trip. If your parking garage is far away you’re gonna have to Uber yourself back to the hotel or walk. Secondly, there are no ice machines on every floor. If you want ice, you’re gonna have to remember to ask for a bag at the front desk or you can call the front desk and room service can bring you up a bag. Lastly, the rooms do not have microwaves so if you wanna reheat any leftover food, you may have brought back to the room with you. You’re gonna have to go to the main lobby and reheat your food there. All in all are stay was very pleasant and we enjoyed it! 💜
Stayed 2 nights in Oct 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Sep 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick one night stay
Had a great time. The only issue is the neighborhood is a little rough. Parking was about a 5 min walk to a secure parking garage.
Stayed 1 night in Oct 2024