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SureStay by Best Western San Francisco Marina District

2.5 star property

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Photo gallery for SureStay by Best Western San Francisco Marina District

In-room safe, desk, laptop workspace, iron/ironing board
Reception
Point of interest
In-room safe, desk, laptop workspace, iron/ironing board
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
1940 Lombard St, San Francisco, CA, 94123
  • Ghirardelli Square
    ‪16 min walk‬
  • Lombard Street
    ‪17 min walk‬
  • Palace of Fine Arts
    ‪2 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay by Best Western San Francisco Marina District

Hotel in Marina District
Along with a microwave in a common area, this smoke-free hotel has concierge services and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and tour/ticket assistance.
SureStay by Best Western San Francisco Marina District offers 37 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis.

SureStay by Best Western San Francisco Marina District is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking within 0.1 miles from 7:00 AM to midnight
  • Street parking available
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1960
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Howard Johnson Hotel San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson by Wyndham San Francisco Marina District
SureStay by Best Western San Francisco Marina District Hotel
Hotel Howard Johnson by Wyndham San Francisco Marina District
Howard Johnson Wyndham Hotel
Howard Johnson Wyndham

SureStay by Best Western San Francisco Marina District Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 120 out of 335 reviews
Rating 8 - Good. 111 out of 335 reviews
Rating 6 - Okay. 56 out of 335 reviews
Rating 4 - Poor. 34 out of 335 reviews
Rating 2 - Terrible. 14 out of 335 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Helena, San Diego

Traveled with group
Liked: Staff & service
Room was somewhat smoky, but I only stayed one night, so I didn't bother to ask to change. No hot breakfast was a little disappointing.
Stayed 1 night in Feb 2025

8/10 Good

Kangyun

Stayed 2 nights in Jan 2025

4/10 Poor

Jason

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Looks like the photos
Stayed 2 nights in Jan 2025

10/10 Excellent

Salinda

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people. Clean and comfortable.
Stayed 3 nights in Jan 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good Room and confortable
Stayed 2 nights in Jan 2025

10/10 Excellent

Rebecca

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint if i had one would be that they need weather stripping around the doors and at the bottom. There was a large gap that allowed a ton of cold air into the room. I had to put a rolled up towel in front of the door to stop the air coming in.
Stayed 1 night in Jan 2025

8/10 Good

Alysson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really simple.
Stayed 3 nights in Jan 2025

10/10 Excellent

SARAH, Carson

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This gem of a hotel is clean, quiet, and well maintained. It is in a nice neighborhood near the bay. It is remarkably affordable in a city of very expensive hotel rooms. It even includes parking, albeit somewhat limited. We will definitely stay there on our next trip to SF.
Stayed 1 night in Jan 2025

8/10 Good

Soheyl

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Vasin, Fairbanks

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel area is not bad , near street food and shopping area.the room is clean and nice but their walls is not soundproof so, you can hear some noise from outside.
Stayed 3 nights in Jan 2025

8/10 Good

Andrea

Traveled with family
Liked: Staff & service, property conditions & facilities
We liked the location. Rooms decently clean. We didn’t like that there was not enough parking. Only few spots for free parking. Luckily found a parking on the street.
Stayed 1 night in Dec 2024

8/10 Good

Akhil

Stayed 3 nights in Jan 2025

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager accomodated us early when our plans changed. Inside parking, small, but safe. Easy to drive in and out. Good breakfast. No elevator in an old building, but good hand rails on staircase.
Stayed 1 night in Jan 2025

10/10 Excellent

Roberto

Liked: Cleanliness
Awesome
Stayed 2 nights in Jan 2025

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice it was clean considering the age of the hotel the only problem is the limited parking. The fact that all the rooms are on the second and third level and no elevator. I had to carry all the luggage up to the third level no elevator in the hotel. Pretty centralized. Everything with in walking distance.
Stayed 5 nights in Jan 2025

4/10 Poor

Brooke

Traveled with family
Disliked: Cleanliness, property conditions & facilities
They were hand towels and towels provided in the room. One of the hand towels had makeup all over it. As if it was not washed but folded and put back. When taking a shower the next morning the shower (waterspout) fell apart. there was a small window in the room with a cooler below it. There was dry rot very bad. The dry rot went from the outside to the inside of the room down to the floor. There was a severe soft spot in the floor. We avoided the far side of the bed during the entire stay.
Stayed 1 night in Dec 2024

10/10 Excellent

lea

Stayed 1 night in Jan 2025

8/10 Good

Andreas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great if you you wanna be downtown. Room is pretty small. Sadly no cups, glasses or coffee maker in the room. Tv is really small and just standard TV stations with no options like Netflix etc.
Stayed 1 night in Jan 2025

10/10 Excellent

sameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good front desk and service
Stayed 1 night in Jan 2025

10/10 Excellent

Isis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Hazel May

Liked: Cleanliness, staff & service, property conditions & facilities
accessible
Stayed 2 nights in Jan 2025

10/10 Excellent

Eleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bekvämt rum, bra läge

Bra läge, rymligt utrymme och skön säng. Allt du behöver finns på rummet. Lyhört från gatan och loftgången utanför men har man öronproppar är det inget problem.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bang for buck

great stay
Stayed 1 night in Dec 2024