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The Cartwright Hotel - Union Square BW Premier Collection

3.0 star property

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Photo gallery for The Cartwright Hotel - Union Square BW Premier Collection

Lobby
Lobby
1 bedroom, pillowtop beds, desk, laptop workspace
Meeting facility
Suite, 1 King Bed, Non Smoking, Refrigerator | 1 bedroom, pillowtop beds, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • 24/7 front desk
  • Business services
$112
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
524 Sutter Street, San Francisco, CA, 94102
  • Place, Union Square
    ‪2 min walk‬
  • Place, SF Masonic Auditorium
    ‪3 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(3 reviews)
  • 230 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(56 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(23 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(30 reviews)
  • 130 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 130 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(65 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

  • 230 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Accessible, Non Smoking

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 Twin Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 125 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double and Single Room

  • Sleeps 3

King Room

  • Sleeps 2

Double Room

  • Sleeps 2

Twin Room

  • Sleeps 2

View all photos for Accessible Single Room

1 bedroom, pillowtop beds, desk, laptop workspace

Accessible Single Room

  • Sleeps 1

View all photos for Standard Room, 1 Twin Bed, Non Smoking

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Guest Room With 1 Queen Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

Bathroom | Designer toiletries, hair dryer, towels

Guest Room With 1 Queen Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

  • Sleeps 2

View all photos for 1 Queen Bed, Non-smoking, High Speed Internet Access, Deluxe Furnishings

Bathroom | Designer toiletries, hair dryer, towels

1 Queen Bed, Non-smoking, High Speed Internet Access, Deluxe Furnishings

  • Sleeps 2

1 Single Bed, Non-Smoking, Deluxe Furnishings, Wi-Fi

  • Sleeps 1

View all photos for King Suite

Bathroom | Designer toiletries, hair dryer, towels

King Suite

  • Sleeps 4

Accessible King Suite

  • Sleeps 4

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About this property

The Cartwright Hotel - Union Square BW Premier Collection

3-star hotel in Union Square
This smoke-free hotel features coffee/tea in a common area, a business center, and conference space. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
The Cartwright Hotel - Union Square BW Premier Collection offers 114 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 40-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center and a meeting room. Event facilities measuring 1173 square feet (109 square meters) include conference space. This business-friendly hotel also offers a library, multilingual staff, and gift shops/newsstands.

The Cartwright Hotel - Union Square BW Premier Collection is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,173 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Portable bathtub seat
  • Portable shower seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 35.00 per night (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cartwright Hotel
Cartwright Hotel Union Square BW Premier Collection
Cartwright Union Square
Cartwright Union Square Hotel
Hotel Cartwright
Hotel Cartwright Union Square
Cartwright Hotel San Francisco
Larkspur Union Square
Cartwright Hotel BW Premier Collection
Cartwright Union Square BW Premier Collection
Cartwright BW Premier Collection
The Cartwright Hotel Union Square BW Premier Collection
Cartwright Hotel Union Square
The Cartwright Hotel - Union Square BW Premier Collection Hotel

The Cartwright Hotel - Union Square BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1012 reviews
Rating 8 - Good. 253 out of 1012 reviews
Rating 6 - Okay. 87 out of 1012 reviews
Rating 4 - Poor. 34 out of 1012 reviews
Rating 2 - Terrible. 40 out of 1012 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room is little small but walkable distance to everything.
Stayed 3 nights in Aug 2025

6/10 Okay

Mary

Traveled with partner
Liked: Cleanliness
Was in a great location. The hotel is quiet old and the room was a bit smaller than the pictures suggested.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute building
Stayed 1 night in Aug 2025

8/10 Good

Antonia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this hotel to others in heart of SF downtown.
Stayed 5 nights in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Kwele

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is well kept. However, it's an aged property. A comfortable and clean stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

HECTOR, WESTON

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel needs to be updated. It has a great location near Union Square, the cable car and Chlnatown all of them at walking distance. Tai at the reception was very professional and helpful. She made you feel very welcome. Price was very affordable for SFO standards.
Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Stayed 3 nights in Aug 2025

10/10 Excellent

CHEN-HSIN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一切都好24小時checkin但是建築有老舊味

一切都很好很棒，無可挑剔的，房間大小剛剛好，溫度適中，櫃檯服務態度好而且是24小時的，半夜check in也可以，只不過房間可能比較老舊，會有一股老舊味，除了牙刷牙膏需自備，這裡竟然還有提供卸妝巾跟棉花棒。這裡的浴室是只有頭頂的花灑🚿沒有可以手持的花灑
Stayed 3 nights in Aug 2025

10/10 Excellent

Maikel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, rooms are comfortable, modern shower and better mirrors in the room. It is a pet friendly hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Estuardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager is a nice guy he did a great job
Stayed 4 nights in Aug 2025

6/10 Okay

John

Stayed 1 night in Aug 2025

10/10 Excellent

Frank E

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Comfortable, clean room. The staff was especially helpful and accommodating.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sofia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very friendly and dedicated staff. Clean. Very close to Union Square. Comfortable bed, great shower. Tea/coffee offered am. Fireplace.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yuko

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a pretty old building, but it’s well-maintained and clean. They had free coffee and organic tea in the morning, which was nice.
Stayed 3 nights in Aug 2025

2/10 Terrible

Rod

There is no view. The rooms are so small you can barely walk. No parking $40. A day and a block and a half walk. Room view was a destroyed brick wall 10 ft away. Felt like I was staying in a New York Alley.
Stayed 2 nights in Aug 2025

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older building that has been updated and provided the basics - clean, comfortable bed, small but nice bathroom, darkening shades, tv, closet, suitcase stand, alarm clock, wall heater, no refrigerator, elevator, coffee in room or downstairs, large downstairs lounging areas. Our room overlooked the street; however, it was pretty quiet - even with activity on street like car being towed, some blinking red lights, pedestrian traffic at 7/11. Parking available for fee a short block away.
Stayed 2 nights in Aug 2025

6/10 Okay

Marcia, Saskatoon

Traveled with family
Liked: Cleanliness, amenities
The place is clean but old the rooms are quiet small and generally the pictures looks better than it is the best part of all is the location one bloco to the major shopping malls
Stayed 4 nights in Aug 2025

10/10 Excellent

Kanishka

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 4 nights in Aug 2025

8/10 Good

Amancio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff were really friendly and welcoming. First impression walking in was that it was really clean. The parking garage was 2 minutes walking distance from the hotel so it was pretty convenient. Had no issues with the room except that the bathroom was a little small and the sink was inconvenient when trying to wash my face. Overall you get a pretty nice experience considering what you are paying and you are in walking distance of a lot of cool establishments. I recommend staying here and I would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

may

Stayed 3 nights in Aug 2025

8/10 Good

Karla Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Nick T

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025