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The Catrina Hotel

2.5 star property

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Photo gallery for The Catrina Hotel

Exterior
Reception
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Memory foam beds, individually decorated, individually furnished, desk
Terrace/patio
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
$97
includes taxes & fees
Jan 6 - Jan 7, 2026

Explore the area

View in a map
2110 S El Camino Real, San Mateo, CA, 94403
  • Place, San Mateo County Event Center
    ‪13 min walk‬
  • Place, Hillsdale Shopping Center
    ‪17 min walk‬
  • Place, Central Park
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(49 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(29 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(13 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby
Best Western Inn & Suites San Mateo - San Francisco Airport
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 1,253 reviews
Best Western Inn & Suites San Mateo - San Francisco Airport

About this property

The Catrina Hotel

Hotel in South San Mateo
Laundry facilities, a 24-hour front desk, and express check-in are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out.
The Catrina Hotel offers 57 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature memory foam mattresses. 55-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries.

The Catrina Hotel features a terrace, laundry facilities, and express check-in. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

The Catrina Hotel is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (34 inches high)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Raised toilet seat (18 inches high)
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

The Catrina by Kasa
The Catrina Hotel Hotel
The Catrina Hotel by Kasa
Kasa The Catrina San Mateo
The Catrina Hotel San Mateo
The Catrina Hotel Hotel San Mateo

The Catrina Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 455 out of 940 reviews
Rating 8 - Good. 245 out of 940 reviews
Rating 6 - Okay. 118 out of 940 reviews
Rating 4 - Poor. 53 out of 940 reviews
Rating 2 - Terrible. 69 out of 940 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Stayed 2 nights in Sep 2025

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Staff & service
I would like a person behind the desk for checking in etc, not a person on the internet is a different country. Not acceptable to me.
Stayed 1 night in Sep 2025

6/10 Okay

Melvin

Business traveler
Liked: Cleanliness
The hand towel fixture was broken. Not enough hangers to hang up your clothes. No proper lighting fixtures. Only two reading stand lamps, so the room was very dark. No access to local TV channels.
Stayed 4 nights in Sep 2025

8/10 Good

Samantha

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cute location, great parking
Stayed 5 nights in Aug 2025

10/10 Excellent

Adam

Stayed 3 nights in Sep 2025

10/10 Excellent

Timothy M

Stayed 1 night in Sep 2025

8/10 Good

LaVerne, San Ramon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Needed more light in the room! The recommended Thai restaurant was excellent!
Stayed 1 night in Sep 2025

6/10 Okay

Vanessa

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Bart

Better than I thought it was going to be Good location
Stayed 2 nights in Sep 2025

10/10 Excellent

Triniti

Stayed 2 nights in Sep 2025

10/10 Excellent

Bart

Stayed 1 night in Sep 2025

10/10 Excellent

Ziggy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jason

Stayed 2 nights in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jeanne

Business traveler
Liked: Cleanliness, staff & service

Like cold showers I hope

annoying after ten minutes I still had to take a cold shower as there was no hot water!
Stayed 1 night in Sep 2025

4/10 Poor

jose

Disliked: Property conditions & facilities
Felt more like a motel from the entrance. Walls were very thin
Stayed 2 nights in Sep 2025

10/10 Excellent

Laura A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the night. Clean and loved the decor!
Stayed 1 night in Aug 2025

8/10 Good

Beverly

Stayed 1 night in Aug 2025

10/10 Excellent

Bao Quoc, San Ramon

Stayed 2 nights in Sep 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities
The area is clean
Stayed 4 nights in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and walkable
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Stayed 8 nights in Aug 2025

10/10 Excellent

Joseph

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient location for work travel related lodging.
Stayed 1 night in Aug 2025