Laundry facilities, a 24-hour front desk, and express check-in are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out.
The Catrina Hotel offers 57 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature memory foam mattresses. 55-inch Smart televisions come with digital channels.
Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries.
The Catrina Hotel features a terrace, laundry facilities, and express check-in. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.
The Catrina Hotel is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Family friendly
Laundry facilities
Mini-fridge
Conveniences
24-hour front desk
Laundry facilities
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Braille/raised signage
Front entrance ramp
Grab bar near toilet (34 inches high)
Handrails in stairways (36 inches high)
Hardwood flooring in public areas
Hardwood flooring in room
Lever door handles
Raised toilet seat (18 inches high)
Tile flooring in public areas
Upper floors accessible by stairs only
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible van parking
More
2 floors
At least 80% lighting from LEDs
Humane treatment of captive wild animals
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Memory foam mattress
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
55-inch smart TV with digital channels
Food and drink
Coffee/tea maker
Mini-fridge
More
Access via exterior corridors
Air conditioning
Desk
Energy-saving switches in guestrooms
Heating
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
LED lighting
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
This virtual service hotel offers 24-hour guest support by text or phone.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 35 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Property is also known as
The Catrina by Kasa
The Catrina Hotel Hotel
The Catrina Hotel by Kasa
Kasa The Catrina San Mateo
The Catrina Hotel San Mateo
The Catrina Hotel Hotel San Mateo
The Catrina Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 359 out of 764 reviews
10 - Excellent
359
Rating 8 - Good. 206 out of 764 reviews
8 - Good
206
Rating 6 - Okay. 95 out of 764 reviews
6 - Okay
95
Rating 4 - Poor. 47 out of 764 reviews
4 - Poor
47
Rating 2 - Terrible. 57 out of 764 reviews
2 - Terrible
57
8.4/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
2/10 Terrible
RICHARD, Monrovia
Apr 21, 2025
Nobody on site for this checkin. Had a video screen asking for my I.D. and credit card and the person had a foreign accent. I was not comfortable with the unusual arrangement and will never stay at this Hotel. We went to another normal hotel.
Bed is terrible felt like I slept in the middle sinking in
Elsie
Stayed 2 nights in Mar 2025
10/10 Excellent
Eugene
Apr 7, 2025
Eugene
Stayed 1 night in Mar 2025
2/10 Terrible
Elsie
Apr 7, 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
Bed was the worst bed I ever slept in
Elsie
Stayed 2 nights in Mar 2025
8/10 Good
Christopher
Traveled with group
Apr 6, 2025
Liked: Cleanliness, staff & service, room comfort
Clean safe nice
Nice spot in San Mateo if you need a quick layover. Jack’s is a great restaurant and is walkable
Christopher
Stayed 2 nights in Apr 2025
6/10 Okay
Kelsey
Apr 6, 2025
Liked: Staff & service
The walls are not soundproof; I could hear the TV in the room next to me and a party/gathering in the room beneath me. Turning on the wall unit fan helped a bit at night but not in the morning. Also the floor in my room could have used a good swiffer wetjet or something, and I would not recommend walking around barefoot before getting into bed lol. Otherwise the room is super secure and the check-in process was very smooth, and I really appreciated the convenience of having my room code, wifi password, and other necessary details in one email that I could reference anytime. The bed was also pretty comfy!