See all properties

The Catrina Hotel

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Catrina Hotel

Exterior
Exterior
Exterior
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Memory foam beds, individually decorated, individually furnished, desk
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet friendly
    Pet friendly
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
2110 S El Camino Real, San Mateo, CA, 94403
  • San Mateo County Event Center
    18 min walk
  • Hillsdale Shopping Center
    18 min walk
  • Coyote Point Park
    7 min drive
  • San Francisco, CA (SFO-San Francisco Intl.)
    13 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
3.9 out of 5, Good, (1001)
The price is $105
per night
includes taxes & fees
Dec 7 - Dec 8
Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel

About this property

The Catrina Hotel

Hotel in South San Mateo
Laundry facilities, a 24-hour front desk, and express check-in are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and a front-desk safe are onsite.
The Catrina Hotel offers 57 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature memory foam mattresses. 55-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries.

The Catrina Hotel features a terrace, laundry facilities, and express check-in. Public areas are equipped with complimentary wireless Internet access. This San Mateo hotel also offers express check-out and a front-desk safe. Complimentary self parking is available on site.

The Catrina Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (34 inches high)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Raised toilet seat (18 inches high)
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

The Catrina by Kasa
The Catrina Hotel Hotel
The Catrina Hotel by Kasa
Kasa The Catrina San Mateo
The Catrina Hotel San Mateo
The Catrina Hotel Hotel San Mateo

The Catrina Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 248 out of 520 reviews" "
Rating 8 - Good. 143 out of 520 reviews" "
Rating 6 - Okay. 65 out of 520 reviews" "
Rating 4 - Poor. 24 out of 520 reviews" "
Rating 2 - Terrible. 40 out of 520 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Blake

Stayed 1 night in Aug 2024

10/10 Excellent

Terrence

Stayed 1 night in Aug 2024

10/10 Excellent

carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet.
Stayed 1 night in Aug 2024

2/10 Terrible

Kayla

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived, the front desk area had no employees. The building was extremely hot. We had to check in via the virtual assistant, he was nice but it was weird. We were given a piece of paper that had the room code. The doors make you scan your palm before you enter the code, which was weird. The room was also way too hot and smelled like mold. The whole place was sketchy. We ended up booking a different hotel and leaving. I wish I could get my money back.
Stayed 2 nights in Aug 2024

8/10 Good

barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Takeshi

Stayed 3 nights in Aug 2024

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Some big limitations
Check-in was done via a video call. Unfortunately the agent had a thick accent and the video stream was choppy, so it was difficult to understand him, so I had to ask him to repeat himself a few times. Room was pretty dark, only one overhead light and it was right over the door. Half the room was lit by small desk lights, that were not bright enough to read by. I was locked out of my room because the electronic keypad battery died. Without a live person onsite after dark I was stuck for 30 minutes unable to get into my room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

German

Stayed 1 night in Aug 2024

10/10 Excellent

qu ceeba, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities
The owner was very nice. The lobby and room were nicely decorated but were decorated very nicely
Stayed 1 night in Aug 2024

8/10 Good

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of the hotel, pretty central area with lots of dining options nearby! Will revisit!
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stau
The staff was nice and the room was clean and tastefully renovated. There is on site parking. In fact I was able to back into a spot right in front of my door. The hotel is within walking distance to a lot of restaurants, too. I’ll be staying again.
Stayed 1 night in Aug 2024

8/10 Good

Ismael

Traveled with group
Liked: Cleanliness, property conditions & facilities
Great place to stay and not far from lots of sights to go check out
Stayed 2 nights in Aug 2024

8/10 Good

Javier

Stayed 1 night in Aug 2024

10/10 Excellent

Minda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s an excellent place to stay close to shop!
Stayed 1 night in Jul 2024

2/10 Terrible

beto

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ariel

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bed was comfier than expected. We got very lucky with a room towards the entrance, as the overhead limit for vehicles is 7ft (we have a truck with gear on the roof, so we wouldn’t fit if we had a room further down!). Just be aware if you’re a traveler with a larger vehicle and a luggage/ski rack on top. Area was quiet with no issues, and we had no problems hearing other guests through the walls.
Stayed 1 night in Aug 2024

8/10 Good

Emmett

Traveled with family
Liked: Staff & service
The Catrina Hotel is a good option for visiting the Bay Area and Silicon Valley. Close to major freeways, immediate neighbourhood is alright, and a large mall is nearby. The rooms are generally fine however our bathroom window had considerable mold and faced the alley/parking lot of the business next door, which led to some late night and early morning noise. Other than that, no complaints.
Stayed 6 nights in Jul 2024

8/10 Good

Janira

Liked: Cleanliness, staff & service, property conditions & facilities
The tv 📺 didn’t
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Stayed 1 night in Jul 2024

6/10 Okay

Lai Na, Vancouver

Traveled with family
Disliked: Amenities
No amenities
Stayed 2 nights in Jul 2024

10/10 Excellent

Gilbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time we checked into a kiosk with a live person on the screen. I didn't get the name of that person but they were very nice and helpful. We will be staying here again, the next time we are visiting family in the area.
Stayed 1 night in Jul 2024

10/10 Excellent

sela

Liked: Cleanliness, staff & service
it was great price
Stayed 1 night in Jul 2024

10/10 Excellent

Lucy

Liked: Cleanliness
Stayed 3 nights in Jul 2024