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The Metro Hotel

2.5 star property

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Photo gallery for The Metro Hotel

Garden
Standard Two Double | Free WiFi, bed sheets
Lobby
Exterior detail
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
319 Divisadero St, San Francisco, CA, 94117
  • Kaiser Permanente Medical Center
    ‪14 min walk‬
  • University of San Francisco
    ‪15 min walk‬
  • Golden Gate Park
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪20 min drive‬

Room options

View all photos for Haight Ashbury Room

Haight Ashbury Room | Free WiFi, bed sheets

Haight Ashbury Room

  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Standard Two Double

Standard Two Double | Free WiFi, bed sheets

Standard Two Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Two Queen

Premium Two Queen | Free WiFi, bed sheets

Premium Two Queen

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Two Queen

Deluxe Two Queen | Free WiFi, bed sheets

Deluxe Two Queen

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Two Twin

Standard Two Twin | Free WiFi, bed sheets

Standard Two Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Queen

Standard Queen | Free WiFi, bed sheets

Standard Queen

  • Sleeps 2
  • 1 Queen Bed

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About this property

The Metro Hotel

Hotel in Haight-Ashbury
This smoke-free hotel features a 24-hour front desk, a garden, and free WiFi in public areas. Other amenities include multilingual staff assistance. Housekeeping is available on request.
The Metro Hotel offers 24 accommodations. 32-inch Smart televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

The Metro Hotel features multilingual staff and a garden. Public areas are equipped with complimentary wireless Internet access.

The Metro Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

The Metro Hotel Hotel
The Metro Hotel San Francisco
The Metro Hotel Hotel San Francisco

The Metro Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 161 out of 224 reviews
Rating 8 - Good. 38 out of 224 reviews
Rating 6 - Okay. 20 out of 224 reviews
Rating 4 - Poor. 3 out of 224 reviews
Rating 2 - Terrible. 2 out of 224 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hailie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome stay! i loved the details of the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little sf oasis
Phenomenal little hotel on a charming street in SF. Compact but comfortable with warm lighting, good water pressure, and a soft bed. A relief to be stationed outside of downtown. Only improvement would be if they could tuck a little Nespresso machine in the room, but luckily there's a top tier coffee shop next door. Found my new place to stay in the city!
Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, beautiful artwork and a very comfortable bed. Walkable to multiple restaurants and park. Central area of San Francisco. Will stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super courteous and attentive. The hotel itself is awesome, full of charm and the bed was perrrrfect!! What I would have liked was coffee service in the room. But Tommy supplied me with a kettle and I was able to make my own. That was super nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

JESSICA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great home base in Lower Haight
Check in was easy! Very thankful they could hold our bags. The room was exactly what we needed. There was no in room fridge which we adjusted for but would have been handy. My only complaint is that the outdoor area was unkempt and just looked like a place that either the hotel or the restaurant they share it with store rundown or broken things. It did not seem inviting or as it was pictured on the site.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
This is a small boutique hotel in an older building. On the negative side, don’t expect a luxury hotel with all the amenities, and my room was quite small. However, the location is great, and it is very clean and well kept. Daily cleaning service with fresh soft towels every day. I enjoyed staying there!
Stayed 4 nights in Nov 2024

10/10 Excellent

Portland Opera

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, efficient, affordable stay without any frills. convenient to Golden Gate Park, Haight and Hayes Valley.
Stayed 2 nights in Nov 2024

10/10 Excellent

Semhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and perfect location
Friendly staff and great location , charming neighborhood, clean and lots of shops and little cafes nearby
Stayed 1 night in Sep 2024

10/10 Excellent

Kami

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Hotel in a Great Neighborhood
Really cute, old-school hotel (they give you a physical key!) in arguably the best neighborhood in San Francisco. Amazing restaurants, coffee shops, stores, etc. are all just feet away. Rooms a clean and modern and have everything you need. A hidden gem.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect lodging near GGP, great service. Thank you.
Stayed 2 nights in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute hotel. I’ve always wanted to stay here and would definitely stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love The Metro Hotel! This was our second time staying. The hotel staff is always incredibly friendly and goes above and beyond to ensure a comfortable, great stay! The hotel is conveniently located near shops and restaurant, you can walk out the door and grab coffee in seconds! We stayed in a 2 queen room as a family of 4 with two kids and had more than enough space! Our kids asked if the next hotel could be like the Metro! We cannot wait for our next stay!
Stayed 4 nights in Aug 2024

10/10 Excellent

Joslin

Stayed 1 night in Aug 2024

10/10 Excellent

jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service
The bathroom was extremely small, but functional. Really cool fan in the room, but it did not operate properly.
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the aesthetic. So many food options right out the door. Great area.
Stayed 1 night in Aug 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
It was cute
Stayed 1 night in Aug 2024

10/10 Excellent

Sommer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024