The Metro Hotel

2.5 star property

Choose dates to view prices

Room options

View all photos for Standard Queen

Standard Queen | Free WiFi, bed sheets

Standard Queen

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets

Standard Double Room

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Two Queen

Premium Two Queen | Free WiFi, bed sheets

Premium Two Queen

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Haight Ashbury Room

Haight Ashbury Room | Free WiFi, bed sheets

Haight Ashbury Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Deluxe Two Queen

Deluxe Two Queen | Free WiFi, bed sheets

Deluxe Two Queen

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Standard Two Twin

Standard Two Twin | Free WiFi, bed sheets

Standard Two Twin

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Two Double

Standard Two Double | Free WiFi, bed sheets

Standard Two Double

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

The Metro Hotel

Hotel in Haight-Ashbury
This smoke-free hotel features a 24-hour front desk, a garden, and free WiFi in public areas. Other amenities include multilingual staff assistance. Housekeeping is available on request.
The Metro Hotel offers 24 accommodations. 32-inch Smart televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

The Metro Hotel features multilingual staff and a garden. Public areas are equipped with complimentary wireless Internet access.

The Metro Hotel is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

The Metro Hotel Hotel
The Metro Hotel San Francisco
The Metro Hotel Hotel San Francisco

Reviews

The Metro Hotel Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.8/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 199 out of 272 reviews
Rating 8 - Good. 44 out of 272 reviews
Rating 6 - Okay. 22 out of 272 reviews
Rating 4 - Poor. 5 out of 272 reviews
Rating 2 - Terrible. 2 out of 272 reviews

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Quaint, with a helpful staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Casi

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Super clean, excellent location, very helpful staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and secure. Nice location for bars and restaurants and walkable to good neighborhoods. Thought it was excellent value.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine boutique hotel!

Great location, great history, great people. We will be back!
Stayed 2 nights in May 2025

10/10 Excellent

Keith

Liked: Cleanliness
This hotel iis a gem.
Stayed 1 night in Jun 2025

10/10 Excellent

Grey

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location, very clean.
Stayed 3 nights in Jun 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at this hotel! The staff was super nice and helpful - they held on to our bags for us before check-in and after check-out while we explored the city. They even offered for us to keep anything we didn’t need but didn’t want to leave in the car overnight so we didn’t have to lug our big bags upstairs. Loved the decor and character in the lobby and room. The only thing that was a bit of bummer is website says you park on the street in the neighborhood but there are strict limits to this during the week so we ended up having to park in a pricey garage. Imagine this wouldn’t be an issue if you’re there over the weekend but would just keep that in mind if you’re visiting on a weekday. Overall though really enjoyed staying here and would definitely recommend!
Stayed 1 night in May 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk woman was so kind and accomodating!
Stayed 1 night in Apr 2025

10/10 Excellent

Asia Briana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really cute!
Stayed 3 nights in Mar 2025

8/10 Good

Mackensie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Metro Hotel is a colorful and vibrant boutique hotel in the Divisadero neighborhood. We truly enjoyed our stay here and felt safe on the property. The location is excellent and the restaurants in the area are very very good. The room itself was cozy and would be good for a short stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

warren

Liked: Staff & service, property conditions & facilities
Staff was great……very helpful. We would stay here again and will recommend to my friends. Warren
Stayed 1 night in Apr 2025

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Laurie

Stayed 3 nights in Apr 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We enjoyed the hotel. Comfy, clean and a good location. We would recommend to friends and family
Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Tiny rooms but didn’t mind that at all. The staff and the location was excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Jaremi

Stayed 1 night in Mar 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

stephanie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jack

Liked: Cleanliness, staff & service
The property is an older building in lower haight, which has cute charm, but that means thin walls and hearing everything your neighbors do. I had a family with kids above my room and I could hear every footstep and anytime water was used. My room was small and somewhat cramped, but worked for me as I did not spend much time in it. The hotel staff is great and it’s in a great location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Clean convenient
Stayed 2 nights in Feb 2025