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The Phoenix Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Phoenix Hotel

Outdoor pool, a heated pool
Property entrance
Exterior
Bar (on property)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pet friendly

Explore the area

Map
601 Eddy St, San Francisco, CA, 94109
  • Van Ness Avenue
    ‪4 min walk‬
  • San Francisco City Hall
    ‪5 min walk‬
  • Orpheum Theatre
    ‪7 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free WiFi

Superior King Room

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room King Accessible

In-room safe, desk, iron/ironing board, free WiFi

Superior Room King Accessible

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Pool View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Pool View

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

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Room

Holiday Inn Golden Gateway, an IHG Hotel

Pool
Free WiFi
Air conditioning
Gym
4.4 out of 5, Excellent, (3482)
The price is $185
per night
includes taxes & fees
Feb 8 - Feb 9
Holiday Inn Golden Gateway, an IHG Hotel

About this property

The Phoenix Hotel

3-star hotel in Downtown San Francisco
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and concierge services. Housekeeping is available on request.
The Phoenix Hotel offers 44 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This San Francisco hotel also offers an outdoor pool, a vending machine, and tour/ticket assistance. Onsite parking is available (surcharge).

The Phoenix Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Chambers - This poolside restaurant serves dinner only. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1956
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

The Phoenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1000 reviews" "
Rating 8 - Good. 257 out of 1000 reviews" "
Rating 6 - Okay. 80 out of 1000 reviews" "
Rating 4 - Poor. 32 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Stayed 1 night in Sep 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy, San Francisco

Stayed 1 night in Oct 2024

10/10 Excellent

Veronika

Stayed 1 night in Oct 2024

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome, Rockstar chic, hotel in the heart of tenderloin; blocks from Bill Graham Civic center. We look forward to our next stay!
Stayed 1 night in Oct 2024

8/10 Good

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Easy to park, easy check in. Shower pressure was bad
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with great staff and all around great things to offer, thank you!
Stayed 4 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Robert

Business traveler
Liked: Staff & service
The staff are super friendly. It had private parking which was nice. However, the area is very noisy. Very loud sirens all night, screaming all night from transient homeless people. The room did not have windows that actually shut. They were glass mini louvers that always were kind of open, the room was decent and clean nothing special but I guess the hotels icon so that says something
Stayed 2 nights in Oct 2024

10/10 Excellent

Charlie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely designed property, friendly staff, nice rooms, comfortable bed. Daily housekeeping was not guaranteed and dependent on workload of staff (very odd) and had to be arranged. Most of surrounding neighborhood was dirty, lots of homeless people and sketchy characters. Pretty depressing. Limited nice restaurants.
Stayed 3 nights in Sep 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

linda

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Iconic. Now an actual reason to go to SF, just to stay there
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, heated pool, unique decor. The location is both great and terrible. It's close to tons of stuff, with some fantastic restaurants close by, and was quite good as a base for Folsom weekend. But the area also has tons of homeless people and is just plain sketchy. I would not feel safe walking around after midnight, and I have a high tolerance for that sort of thing. But that's what you get in this part of SF.
Stayed 2 nights in Sep 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

dani

Stayed 1 night in Sep 2024

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love The Phoenix. Orlando is a terrific manager and always says, “Welcome home”! Lol We stay here quite a bit. I love the warm pool and the whole vibe of The Phoenix. There are good bars and great restaurants all around. Also several theaters for concert going, which is typically why we are in town.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan Zweigle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always great. Staff amazing. Clean comfortable beds
Stayed 1 night in Sep 2024

10/10 Excellent

Aniela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and affordable hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Miles

5 stars!
Stayed 1 night in Sep 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has loads of character and the staff were friendly and helpful.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
My stay here served its purpose (I got a good night sleep in a clean room!) but the property was not what I expected based on the 8.8 review it has on this site. I knew it wasn't going to be glamorous but it looks sketchy from the outside and definitely gives "Palm Springs roadside motel in the 1980s" vibes (the pictures are... generous). It was sufficient for my 1-night stay but I am glad I didn't book for longer. Also I did not feel particularly safe walking in the surrounding area and ordered-in my dinner (the restaurant is only open on weekends). All that said, the staff was extremely warm and kind.
Stayed 1 night in Sep 2024

8/10 Good

Luis

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

ronit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, lovely staff, but the noise from outside sounds really strong in the room, and the neighbourhood is filled with homelesses, feels a bit unsafe outside.
Stayed 3 nights in Sep 2024