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The Phoenix Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Phoenix Hotel

Outdoor pool, a heated pool
Exterior
Property entrance
Lobby
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Breakfast available
  • Pool
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
601 Eddy St, San Francisco, CA, 94109
  • Van Ness Avenue
    4 min walk
  • Asian Art Museum of San Francisco
    4 min walk
  • San Francisco City Hall
    5 min walk
  • San Francisco, CA (SFO-San Francisco Intl.)
    24 min drive

Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free WiFi

Superior King Room

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room King Accessible

In-room safe, desk, iron/ironing board, free WiFi

Superior Room King Accessible

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Pool View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Pool View

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

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Room

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Pool
Free WiFi
Air conditioning
Gym
4.4 out of 5, Excellent, (3404)
The price is $142
per night
includes taxes & fees
Dec 11 - Dec 12
Holiday Inn Golden Gateway, an IHG Hotel

About this property

The Phoenix Hotel

3-star hotel in Downtown San Francisco
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and concierge services. Housekeeping is available on request.
The Phoenix Hotel offers 44 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This San Francisco hotel also offers an outdoor pool, a vending machine, and tour/ticket assistance. Onsite parking is available (surcharge).

The Phoenix Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Chambers - This poolside restaurant serves dinner only. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1956
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

The Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1064 reviews" "
Rating 8 - Good. 288 out of 1064 reviews" "
Rating 6 - Okay. 94 out of 1064 reviews" "
Rating 4 - Poor. 35 out of 1064 reviews" "
Rating 2 - Terrible. 23 out of 1064 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

zara

Liked: Cleanliness, amenities, property conditions & facilities
It was a gem of a spot, with a lovely heated, salt water pool! They were helpful and kind at the front desk!
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Ayako

Traveled with partner, Traveled with family
Disliked: Amenities
Thank you for wine bottle and donuts!
Stayed 2 nights in Jul 2024

10/10 Excellent

Tia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service and my experience with them was amazing. Would definitely stay again next time we’re in town.
Stayed 2 nights in Aug 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phoenix San Francisco July 2024
No issues with the hotel, gets a lot of use so bit tired in areas but to be expected. Staff were excellent, really friendly and gave good advice re parking etc. Immediate vicinity around the hotel as plenty of homeless, though not an issue at the hotel whatsoever and no fault of the hotel. It didn’t have an effect on our visit, but people should be aware.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was A good stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mary Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Ambiance. Its gated we felt secured/safe. Accessible to all our point of business. Maybe a microwave in the room would be awesome. We will be back for sure. Accomodating and friendly front desk staffs.
Stayed 1 night in Aug 2024

8/10 Good

Carlos

Stayed 2 nights in Aug 2024

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Fun spot
Stayed 1 night in Aug 2024

10/10 Excellent

Miles

Great!
Stayed 1 night in Aug 2024

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient location
Stayed 1 night in May 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A destination well worth a visit.
A quirky little hotel not far from the cbd, with a lovely heated pool to relax in. Staff were all amazingly helpful - nothing too much trouble - and the front office being open 24 hours gave a sense of security. Restaurant on site and a variety of other eateries close by. The area has a reputation for being a bit sketchy but it is walkable at least in the day and hey - what is Uber for? Was very sorry to leave after only 2 nights and have tagged it as my number 1 hotel for any future San Francisco stays.
Stayed 2 nights in Jul 2024

2/10 Terrible

Myra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cool hotel and friendly staff, however, as I didn’t see reviews reflecting the current climate of the neighborhood, I feel compelled to leave this review. Had I seen this initially, I wouldn’t have stayed here. This hotel is in the dead center of the Tenderloin neighborhood. I’ve seen it described as “gritty” online, but the reality is, the Tenderloin is a section of streets in SF that acts as a containment area for people using hard drugs and living on the streets. There is heavy crime-the night I stayed since Expedia wouldn’t refund my money, there were 3 cars on fire in the same neighborhood, a man was shot to death as he shot at police, I heard gunshots at 1:30am, and as I pulled into the lot I saw two people smoking cracking or meth from a glass pipe. The morning I checked out at 7am, I had to wait for an extremely filthy man to smoke something with a pipe (heroin, meth, fentanyl etc) out of tin foil in front of my car, as he was blocking my car from exiting the parking lot. There were blocks of drug users openly using and dealing in the streets. People standing half folded over as they were high and not able to function, and human waste on the streets. There is a curfew for businesses in that area as the crime is so extreme. Our Uber driver explained his car windshield was shattered twice recently in that neighborhood from people living in the streets as he was stopped in traffic. I’ve seen other reviews that downplay the extremity, but look it up to see for yourself.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the TL
I stay at this hotel often. The staff is always friendly. the property is unique and well maintained. It has its own parking lot, which is rare in SF. It’s in the TL so be aware that its not the cleanest of neighborhoods.
Stayed 2 nights in Jul 2024

10/10 Excellent

kathleen

Stayed 1 night in Jul 2024

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night xo
The staff was really friendly and helpful. The room was clean and cute in an eclectic way. The area is sketchy but the hotel was secure and really good. People were keeping an eye on the parking lot and my car was safe!! Thank you
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024