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The Urban

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Urban

Lobby sitting area
Front of property
Desk, free WiFi, bed sheets
Dining
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
507 Bush Street, San Francisco, CA, 94108
  • Union Square
    4 min walk
  • Westin St Francis Hotel Glass Elevators
    6 min walk
  • Palace Hotel
    6 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    17 min drive

Room options

View all photos for Double or Twin Room, Shared Bathroom

Desk, free WiFi, bed sheets

Double or Twin Room, Shared Bathroom

  • 100 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Room, 1 Double Bed, Shared Bathroom

Desk, free WiFi, bed sheets

Room, 1 Double Bed, Shared Bathroom

  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Shared Bathroom (Extended Stay)

Desk, free WiFi, bed sheets

Room, 1 Double Bed, Shared Bathroom (Extended Stay)

  • 100 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Private Bathroom (Extended Stay)

Desk, free WiFi, bed sheets

Classic Room, 1 Double Bed, Private Bathroom (Extended Stay)

  • 100 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Twin Bed, Shared Bathroom (Extended Stay)

Desk, free WiFi, bed sheets

Room, 1 Twin Bed, Shared Bathroom (Extended Stay)

  • 100 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Twin Bed, Shared Bathroom

Desk, free WiFi, bed sheets

Room, 1 Twin Bed, Shared Bathroom

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Twin Bunk Bed, Shared Bathroom

Desk, free WiFi, bed sheets

Room, 1 Twin Bunk Bed, Shared Bathroom

  • 100 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

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The price is $105
per night
includes taxes & fees
Jan 2 - Jan 3
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About this property

The Urban

Hotel in Union Square
A snack bar/deli, a microwave in a common area, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area, and ATM/banking services are onsite. Housekeeping is available on request.
The Urban offers 54 accommodations. 32-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This San Francisco hotel also offers a vending machine, laundry facilities, and an ATM.

The Urban is a smoke-free property.

Languages

Chinese (Mandarin), English, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Snack bar/deli

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 7 and younger are not allowed at this property; All guests older than 7 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Children 7 years old and younger are not permitted at this property

Property is also known as

Urban Hotel San Francisco
Urban San Francisco
The Urban Hotel
The Urban San Francisco
The Urban Hotel San Francisco

The Urban Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 247 out of 825 reviews" "
Rating 8 - Good. 377 out of 825 reviews" "
Rating 6 - Okay. 119 out of 825 reviews" "
Rating 4 - Poor. 46 out of 825 reviews" "
Rating 2 - Terrible. 36 out of 825 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Ryan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beds are really uncomfortable, set up is weird with no bathroom in your room and shared hall way bathrooms. My window had no screen or circulation. Staff was nice but facility was more like a hostel than a hotel
Stayed 3 nights in Sep 2024

8/10 Good

AV the

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Small room but very comfortable
Stayed 1 night in Sep 2024

8/10 Good

Fuat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
ON SEPT 1, I CHECKED INTO THE HOTEL. I WAS TOLD BY TRACY, THE FRONT CLERK, THAT I COULD STAY AT THE THE RATE OF $442, INDEFINITELY, & THERE WAS NO LIMIT. SHE SAID THAT, I COULD HAVE 2 CATS, WITH NO ESA, & NO DEPOSIT.. ON SEPT 7, SHE ENTERED MY ROOM & LEFT ME A NOTE, STATING THAT THE RENT FOR THE NEXT 2 WEEKS WOULD BE $3205.28. I WAS IN SHOCK, SINCE SHE HAD TOLD ME ORIGINALY, THAT MY RENT WOULD BE FIXED AT $442. ON SEPT 8, I WAS GOING TO PAY FOR 2 WEEKS AT $442, A WEEK. ASAD SHAIKHJI, THE ASST. MANAGER INFORMED ME THAT THE RENT FOR 2 WEEKS WAS $3205.28. I WAS NOT INFORMED EARLIER & I HAD NO WHERE TO GO. BECAUSE OF THE SALESFORCE CONVENTION ALL THE HOTELS WERE BOOKED, UNLESS YOU WANTED TO STAY IN THE TENDERLOIN .AT OF THE GOODNESS OF HIS HEART, HE GAVE ME 1 NITE, AT THE EXPEDIA RATE. ON MONDAY, SEPT. 9. I CHECKED OUT AT 7:30 & GOT MY $100 DEPOSIT BACK.
Stayed 7 nights in Sep 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd stay at the Urban, but not my last! It is a very clean and comfortable hotel!
Stayed 2 nights in Aug 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service
Very convenient place to stay. Basic accommodation but comfortable and well run with friendly helpful staff.
Stayed 1 night in Aug 2024

8/10 Good

Paul

Business traveler
Liked: Amenities
A terrific budget place. Room was small and minimal but I slept well. They keep it quite clean. I enjoyed the coffee in the morning. There is lots of traffic on bush street if you are near there. 4 to 5 blocks to the Powell Bart station — I would exercise caution at night.
Stayed 2 nights in Aug 2024

10/10 Excellent

Abigail

Stayed 1 night in Jul 2024

8/10 Good

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I to love stay in this place because it is closer to everything. The price is reasonable for budget conscious solo traveller.
Stayed 3 nights in Jul 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
My second stay at this hotel. The location is fantastic. There is no parking but that is clearly stated and in any of the pricey hotels I've stayed in the area parking is +$40 per night. There are shared bathrooms but that is clearly stated upfront AND the bathrooms are spotless, I think they're cleaned throughout the day. Front desk is open 24/7 and friendly and helpful. I'll definitely stay there again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Carisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for pre-cruise San Fran!
The Urban is a smidge more than a hostel, with small rooms and shared bathrooms… but the service was excellent and the location couldn’t be better. You are 200ft from Chinatown, just upstairs of Starbucks, and within 20 mins or so walking distance to the financial district with high end shops or to the ferry for further reach. The building is access-controlled so you are safe and everything was clean and comfortable. I absolutely would stay again!
Stayed 2 nights in Jun 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price. The only downside is the shared bathroom making logistics difficult.
Stayed 1 night in Jun 2024

10/10 Excellent

Louis

Liked: Staff & service, amenities, property conditions & facilities
Great value
Stayed 3 nights in Jun 2024

10/10 Excellent

Louis

Stayed 1 night in Jun 2024

10/10 Excellent

Louis

Stayed 3 nights in Jun 2024

8/10 Good

Jamey

Liked: Cleanliness
Disliked: Staff & service, room comfort
At 4 AM, on Saturday 5/25 I woke up to the front desk blasting music and singing to it at the top of their lungs. Very unprofessional
Stayed 2 nights in May 2024

10/10 Excellent

Christopher, Sunnyvale

Stayed 1 night in May 2024

10/10 Excellent

Maylan

Stayed 4 nights in Jan 2024

6/10 Okay

Beth

Business traveler
I needed a cost effective and safe place to stay that was walkable to Moscone center and other evening events for a conference. I got in much earlier than check-in time and was able leave my bag at the desk, as well as had a quick check-in later that night. The room was small, but clean and had a sink and mirror in the room. It was also pretty quiet after 10pm. The shared bathroom and showers in the hall were usually empty when I needed them. The bathroom with the toilet and sink pretty clean, the shower area was not that clean, so glad I brought shower shoes.
Stayed 2 nights in May 2024

8/10 Good

Alejandro Ruy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Kimberly, Oxford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were small but clean. Exactly as described. Shared bathrooms were clean but a little outdated. Older building. Staff was friendly and location perfect to Chinatown and walkable to many sites
Stayed 1 night in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Room is so small and bathroom is down the hall
Stayed 1 night in May 2024

6/10 Okay

NGOC KHANH HAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024