The Urban

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Urban

Property amenity
Front of property
Desk, free WiFi, bed sheets
Lobby lounge
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
507 Bush Street, San Francisco, CA, 94108
  • Union Square
    ‪4 min walk‬
  • 555 California Street
    ‪5 min walk‬
  • Westin St Francis Hotel Glass Elevators
    ‪6 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪17 min drive‬

Room options

Double or Twin Room, Shared Bathroom

10.0 out of 10
Exceptional
(2 reviews)
  • 100 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

Room, 1 Double Bed, Shared Bathroom

8.6 out of 10
Excellent
(4 reviews)
  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Shared Bathroom (Extended Stay)

10.0 out of 10
Exceptional
(1 review)
  • 100 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Double Bed, Private Bathroom (Extended Stay)

10.0 out of 10
Exceptional
(1 review)
  • 100 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 1 Twin Bed, Shared Bathroom (Extended Stay)

7.2 out of 10
Good
(7 reviews)
  • 100 sq ft
  • Sleeps 1
  • 1 Twin Bed

Room, 1 Twin Bed, Shared Bathroom

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

Room, 1 Twin Bunk Bed, Shared Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 100 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

Similar properties

About this property

The Urban

Hotel in Union Square
A snack bar/deli, a microwave in a common area, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area, and ATM/banking services are onsite. Housekeeping is available on request.
The Urban offers 54 accommodations. 32-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This San Francisco hotel also offers a vending machine, laundry facilities, and an ATM.

The Urban is a smoke-free property.

Languages

Chinese (Mandarin), English, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Snack bar/deli

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 7 and younger are not allowed at this property; All guests older than 7 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Children 7 years old and younger are not permitted at this property

Property is also known as

Urban Hotel San Francisco
Urban San Francisco
The Urban Hotel
The Urban San Francisco
The Urban Hotel San Francisco

The Urban Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 249 out of 828 reviews" "
Rating 8 - Good. 378 out of 828 reviews" "
Rating 6 - Okay. 119 out of 828 reviews" "
Rating 4 - Poor. 46 out of 828 reviews" "
Rating 2 - Terrible. 36 out of 828 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Edge

Liked: Cleanliness
Disliked: Property conditions & facilities
Bed was sagging and uneven lose most sleep Thank you for the early check in Water in the shower very low pressure Same as sink The door when you buzz in has problems Better if the guest card was working on the main door entrance
Stayed 1 night in Oct 2024

8/10 Good

Louis Serge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff are very nice especially Hans, Armida and Tracy. They are very accommodating with my request. I enjoyed staying at this hotel. It's worth money spent. The place is nice and close to various business establishments. It is highly recommended to budget conscious travelers.
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Stayed 5 nights in Oct 2024

10/10 Excellent

Nicolas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quick stay in San Fran. Lots of food options close by. Super close to china town. The room was super small, but it was perfect for a quick stay
Stayed 2 nights in Sep 2024

8/10 Good

Shane

Liked: Staff & service
clean well run basic accommodation in a good location
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2024

8/10 Good

Alexis

Liked: Cleanliness, staff & service
Great for solo mission!
Stayed 2 nights in Sep 2024

8/10 Good

Poul

Stayed 4 nights in Sep 2024

8/10 Good

john

Liked: Cleanliness, staff & service
no frills, great location,
Stayed 3 nights in Sep 2024

8/10 Good

Jorge

Business traveler
Liked: Cleanliness, staff & service
The hotel offers no frills essentials for a stay in the heart of SF. Clean rooms, comfortable beds and good value for money.
Stayed 2 nights in Sep 2024

4/10 Poor

Eros

Business traveler
Disliked: Amenities, property conditions & facilities
There are no bathrooms in the rooms, no elevator, no AC. Building is old. Beds are uncomfortable
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Stayed 6 nights in Aug 2024

4/10 Poor

Ryan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beds are really uncomfortable, set up is weird with no bathroom in your room and shared hall way bathrooms. My window had no screen or circulation. Staff was nice but facility was more like a hostel than a hotel
Stayed 3 nights in Sep 2024

8/10 Good

AV the

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Small room but very comfortable
Stayed 1 night in Sep 2024

8/10 Good

Fuat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
ON SEPT 1, I CHECKED INTO THE HOTEL. I WAS TOLD BY TRACY, THE FRONT CLERK, THAT I COULD STAY AT THE THE RATE OF $442, INDEFINITELY, & THERE WAS NO LIMIT. SHE SAID THAT, I COULD HAVE 2 CATS, WITH NO ESA, & NO DEPOSIT.. ON SEPT 7, SHE ENTERED MY ROOM & LEFT ME A NOTE, STATING THAT THE RENT FOR THE NEXT 2 WEEKS WOULD BE $3205.28. I WAS IN SHOCK, SINCE SHE HAD TOLD ME ORIGINALY, THAT MY RENT WOULD BE FIXED AT $442. ON SEPT 8, I WAS GOING TO PAY FOR 2 WEEKS AT $442, A WEEK. ASAD SHAIKHJI, THE ASST. MANAGER INFORMED ME THAT THE RENT FOR 2 WEEKS WAS $3205.28. I WAS NOT INFORMED EARLIER & I HAD NO WHERE TO GO. BECAUSE OF THE SALESFORCE CONVENTION ALL THE HOTELS WERE BOOKED, UNLESS YOU WANTED TO STAY IN THE TENDERLOIN .AT OF THE GOODNESS OF HIS HEART, HE GAVE ME 1 NITE, AT THE EXPEDIA RATE. ON MONDAY, SEPT. 9. I CHECKED OUT AT 7:30 & GOT MY $100 DEPOSIT BACK.
Stayed 7 nights in Sep 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd stay at the Urban, but not my last! It is a very clean and comfortable hotel!
Stayed 2 nights in Aug 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service
Very convenient place to stay. Basic accommodation but comfortable and well run with friendly helpful staff.
Stayed 1 night in Aug 2024

8/10 Good

Paul

Business traveler
Liked: Amenities
A terrific budget place. Room was small and minimal but I slept well. They keep it quite clean. I enjoyed the coffee in the morning. There is lots of traffic on bush street if you are near there. 4 to 5 blocks to the Powell Bart station — I would exercise caution at night.
Stayed 2 nights in Aug 2024

10/10 Excellent

Abigail

Stayed 1 night in Jul 2024

8/10 Good

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I to love stay in this place because it is closer to everything. The price is reasonable for budget conscious solo traveller.
Stayed 3 nights in Jul 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
My second stay at this hotel. The location is fantastic. There is no parking but that is clearly stated and in any of the pricey hotels I've stayed in the area parking is +$40 per night. There are shared bathrooms but that is clearly stated upfront AND the bathrooms are spotless, I think they're cleaned throughout the day. Front desk is open 24/7 and friendly and helpful. I'll definitely stay there again.
Stayed 2 nights in Jul 2024