The Westin St. Francis San Francisco on Union Square

4.5 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for The Westin St. Francis San Francisco on Union Square

Exterior
Meeting facility
Meeting facility
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • Free WiFi

Explore the area

Map
335 Powell Street, San Francisco, CA, 94102
  • Union Square
    ‪1 min walk‬
  • Westin St Francis Hotel Glass Elevators
    ‪1 min walk‬
  • Warfield Theatre
    ‪8 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪16 min drive‬

Room options

Suite, 1 Bedroom, View

  • 625 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom

  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Luxury Suite, 1 Bedroom

  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, View

  • 750 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Accessible, Tub)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Double Beds, City View

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Grand Room, 1 King Bed, City View

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, View

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Roll-In Shwr)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, View, Tower

  • 450 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Transf Shwr)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Tower

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Tower

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 Double Bed

  • 330 sq ft
  • Sleeps 4
  • 1 Double Bed

Grand Room, 1 King Bed, View

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 Queen Bed, No View

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 2 Double Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, View

  • 800 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

Luxury Suite, 1 Bedroom

  • 950 sq ft
  • City view
  • Sleeps 8
  • 1 Double Bed

Luxury Room, 1 King Bed, Bay View

  • 1900 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed

Luxury Suite, 1 Bedroom, View

  • 800 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Luxury Suite, 2 Bedrooms, View

  • 780 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Luxury Suite, 1 Bedroom

  • 200 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Signature Suite, 1 Bedroom, View

  • 750 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom (Mobility/Hearing Access, Transf Shwr)

  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

The Westin St. Francis San Francisco on Union Square

4.5-star hotel in Union Square
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and conference space. Housekeeping is available on request.
The Westin St. Francis San Francisco on Union Square offers 1195 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This San Francisco hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 56000 square feet (5203 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Onsite parking is available (surcharge), along with a car charging station.

The Westin St. Francis San Francisco on Union Square is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Oak Room Restaurant - This restaurant specializes in American cuisine and serves breakfast and lunch.
Clock Bar - This cocktail bar specializes in local cuisine and serves light fare only. Open daily.
Caruso's - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
ENO Wine Bar - This wine bar serves dinner and light fare. Open daily.
Chateau Montelena Tasting - Onsite wine bar. Reservations are required. Open select days.
Room service is available.

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 78 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 11:00 AM for a fee: USD 25 to 45 for adults and USD 25 to 44 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Caruso's
  • Chateau Montelena Tasting
  • Clock Bar
  • ENO Wine Bar
  • Oak Room Restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping
  • Wine tasting room

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 35 meeting rooms
  • 56,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (48 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1904
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Access code, staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35.25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 25 to 45 for adults, and USD 25 to 44 for children
  • Fee for in-room wireless internet: USD 15 per day (rates may vary)
  • Covered valet parking fee: USD 78 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

st Westin
Westin St
Westin St Francis Union Square
Westin St Hotel
Westin St Hotel Francis Square Union
Westin St Francis Union Square Hotel
Westin St Francis San Francisco Union Square Hotel
Westin St Francis San Francisco Union Square
The Westin St Francis on Union Square
Westin St. Francis San Francisco Union Square Hotel
Westin St. Hotel
Westin St. Francis San Francisco Union Square
Westin St.
Westin Hotel San Francisco
The Westin St. Francis Hotel San Francisco
Westin San Francisco
San Francisco Westin
Westin St Francis
The Westin St Francis San Francisco on Union Square
The Westin St. Francis San Francisco on Union Square Hotel

The Westin St. Francis San Francisco on Union Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1816 out of 2825 reviews" "
Rating 8 - Good. 522 out of 2825 reviews" "
Rating 6 - Okay. 232 out of 2825 reviews" "
Rating 4 - Poor. 122 out of 2825 reviews" "
Rating 2 - Terrible. 133 out of 2825 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Julio Ernesto, mission viejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is centrally located and clean. I like the staff support. unfortunately, I came when there was a strike. they were very loud and that may the stay challenging.
Stayed 4 nights in Oct 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay Downtown!
Stayed 2 nights in Aug 2024

4/10 Poor

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a employee strike and no food at the hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Nadia

Stayed 1 night in Oct 2024

10/10 Excellent

Carla

Stayed 1 night in Oct 2024

8/10 Good

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the striking going on outside
Stayed 3 nights in Oct 2024

6/10 Okay

Mina

Disliked: Cleanliness, staff & service, property conditions & facilities
Protesting
Stayed 3 nights in Oct 2024

2/10 Terrible

Ronald

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horable experience
Stayed 1 night in Oct 2024

2/10 Terrible

Ronald

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at the St Francis all Of my life. It was a horrible, expensive , no service, unclean experience. I arrived to stay 5 days, 2 rooms, without knowing a lot the labor dispute. I asked for a refund to move hotels and was refused. The striking laborers pounded on drums screamed and bled blow horns at everyone coming and going 24/7. No one should stay anyplace without being notified of a labor dispute. No room service no restaurants, the room was dirty . I will never stay there again.
Stayed 3 nights in Oct 2024

6/10 Okay

Saad

Traveled with group, Business traveler
Liked: Property conditions & facilities
The side main entrance closed has to use the small side way , very noisy full off homeless. Staff not very friendly… I feel they do not like their job ….
Stayed 2 nights in Oct 2024

6/10 Okay

Cheryl

Would have liked a heads up about the striking working banging in metal drums.
Stayed 1 night in Sep 2024

4/10 Poor

Jonathan Richard

Traveled with partner
Disliked: Amenities, property conditions & facilities
Check in was smooth and easy. Then we discovered employees on strike. The loudness of picketing was very disruptive to our trip. There was limited availability for dining, and a package I had delivered was lost with very little assistance to attempt resolve. Overall—could be a nice hotel—we just didn’t have that “WOW” experience.
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard Viterbo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 4 nights in Oct 2024

2/10 Terrible

Katalina

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
There are strikes happening with the hotel and it was loud very loud from 7AM to 10PM daily
Stayed 3 nights in Oct 2024

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel staff in on strike, there is no room service internet, restaurants are not available. I have stayed at the St Francis all my life. This will be my last time. I tried to check out and stay somewhere else and was told that I would loose my entire payments for 2 rooms for 5 days. Very disappointed
Stayed 2 nights in Oct 2024

6/10 Okay

Jose

Traveled with group
Liked: Amenities
Quick check in
Stayed 1 night in Oct 2024

10/10 Excellent

Aruzhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

Argentina

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Kisha Michelle

Disliked: Staff & service
Stayed 5 nights in Oct 2024

6/10 Okay

Syed

Stayed 4 nights in Oct 2024

6/10 Okay

Kella

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

2/10 Terrible

Melissa

St. Francis hotel stole from me.
This hotel stole from me and did nothing about it.
Stayed 2 nights in Oct 2024

6/10 Okay

Johnny

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

2/10 Terrible

Richard

Hotel management knew Union was on strike from 7am to 10 pm for days. Food service was impacted to only cold snacks. Terrible noise was generated by union picket. No advance notification was published on hotel website to tell customers. The hotel lost the trust of its customers because they did not tell the truth that a union picket was operating at the front door. They clearly demonstrated that the trust of the hotel was not as important as money!
Stayed 1 night in Oct 2024

2/10 Terrible

ace

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff has zero customer service skills. Hidden fees that force hotel guest to pay that is not listed in total fees or any page on Expedia. When waiting in line to check in, I ease drop on all 6 guest in front of me talking to front desks, everyone seem shock or confused about a daily $30 hidden fee per day they force you to pay or spend at their hotel bar, convenient store…etc. this fee is not listed on any of the booking sites, I have checked 3 times before and after. Classic hidden fee scam that this hotel brand is trying to squeeze their customers. Nor will I stay at Westin or any of the affiliated brand of hotel with the westin