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Canopy by Hilton San Francisco SoMa

4.0 star property

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Photo gallery for Canopy by Hilton San Francisco SoMa

3 bars/lounges
Property preview
3 bars/lounges
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Free WiFi
  • Laundry
$192
includes taxes & fees
Nov 21 - Nov 22

Explore the area

View in a map
250 4th Street, San Francisco, CA, 94103
  • Place, San Francisco Museum of Modern Art
    ‪5 min walk‬
  • Place, Oracle Park
    ‪16 min walk‬
  • Place, Pier 39
    ‪6 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed

9.0 out of 10
Wonderful
(41 reviews)
  • 264 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Studio Suite, 1 King Bed, City View

  • 336 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Landmark View)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Studio Suite, 1 King Bed (Landmark View)

10.0 out of 10
Exceptional
(3 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, City View, Corner

8.0 out of 10
Very good
(1 review)
  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(8 reviews)
  • 264 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Landmark View)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed (Landmark View)

8.6 out of 10
Excellent
(4 reviews)
  • 264 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | View from room

Suite, 1 Bedroom, City View

  • 700 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (Mobility & Hearing, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Queen Beds, Accessible, City View (Mobility & Hearing, Roll-in Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 368 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, City View (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Queen Beds, Accessible, City View (Hearing)

  • 368 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Landmark, Hearing, Roll In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Queen Beds, Accessible (Landmark, Hearing, Roll In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 368 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing Accessible, Landmark View)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Queen Beds, Accessible (Hearing Accessible, Landmark View)

8.0 out of 10
Very good
(5 reviews)
  • 368 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Queen Beds, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)
  • 368 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 Queen Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

View from room

Room, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

View from room

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Corner (Mobility & Hearing, Roll In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 Queen Bed, Accessible, Corner (Mobility & Hearing, Roll In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Fireplace (Landmark View)

Suite, 1 King Bed, Fireplace (Landmark View) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Fireplace (Landmark View)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

King Room With City View

  • Sleeps 2

King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

City View Hearing Accessible 2 Queen Room

  • Sleeps 4

Hearing Mobility Accessible Corner Queen Room With Tub

  • Sleeps 2

City View Queen Room

  • Sleeps 2

Queen Studio-Hearing Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

Room With 2 Queen Beds-Mobility Hearing Accessible With Roll-in Shower

  • Sleeps 4

Guest Room With 2 Queen Beds-Mobility And Hearing Accessible With Roll In Shower

  • Sleeps 4

1 King Corner Room Urban View

  • Sleeps 2

King Studio with City View

  • Sleeps 2

King Studio-Urban View

  • Sleeps 2

View all photos for King Room With Urban View

Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

King Room With Urban View

  • Sleeps 2

2 Queen Bed Room Hearing Accessible

  • Sleeps 4

Premium One King Suite With Urban View And Living Room

  • Sleeps 4

1 King Suite Urban View With Living Room

  • Sleeps 2

Corner King Room With City View

  • Sleeps 2

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Exterior
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About this property

Canopy by Hilton San Francisco SoMa

4-star hotel in Downtown San Francisco
A restaurant, 3 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and concierge services.
Canopy by Hilton San Francisco SoMa offers 194 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wireless Internet access is complimentary. 3 meeting rooms are available. This San Francisco hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Canopy by Hilton San Francisco SoMa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Social - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
The Social Bar - This bar serves brunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Bean Bar - Onsite café. Open daily.
Shelby's Rooftop Bar - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 12 to 45 for adults and USD 12 to 45 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bean Bar
  • Shelby's Rooftop Bar
  • The Social
  • The Social Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable/satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 45 for adults, and USD 12 to 45 for children
  • Valet parking fee: USD 75 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 125.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Virgin Hotels San Francisco Hotel
Virgin Hotels Hotel
Virgin Hotels
Virgin Hotels San Francisco
Canopy by Hilton San Francisco SoMa Hotel
Canopy by Hilton San Francisco SoMa San Francisco
Canopy by Hilton San Francisco SoMa Hotel San Francisco

Reviews

Canopy by Hilton San Francisco SoMa Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 693 out of 1001 reviews
Rating 8 - Good. 167 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

Reviews

6/10 Okay

Wendy

Stayed 1 night in Jul 2025

10/10 Excellent

Alan G

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop bar with great food ! Cool rooms with 2 different shower heads and power window shade. VERY convenient location. We walked back here from Giants stadium at 10pm.
View from room
Park
Working Carosel $3
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Deceiving Room Descriptions & Unprofessional Staff

Paid for a city view and had a view of a parking lot. I called to see if I could be moved to a city view and the operator said that technically, we are in the city so my room has a city view. The rooms are very small and the beds are almost like fold out mattresses. The lady at the front desk was a little out of it, you could tell she was under the influence as she later was recruiting young men to "work" for her right outside the hotel door. Will never stay here again. Location is not that great either unless you are in town for a SF Giants game.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, rooftop bar was gorgeous and staff were very accomodating.
Stayed 1 night in Jul 2025

10/10 Excellent

eloisa

Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Stayed 2 nights in Jul 2025

6/10 Okay

Alexis Kaye

Traveled with partner
Disliked: Property conditions & facilities
Located in close proximity to SFMOMA, the main reason for my stay. Short Lyft rides to Chinatown, Lower Haight, Fisherman’s Wharf. Staff and service were good; however; I probably will not return to this hotel in the future. The condition of the property and facilities was not up to snuff due to exceedingly creaky doors, lights that did not function properly, broken window slats, and inconsistent shower temperatures.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Tonya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel!

Fantastic hotel. Very comfy and cute. Loved the coffee station and layout of the room. The staff is accommodating, friendly and attentive. One of the best experiences I’ve had in a long while!
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Vikraal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from our room and staff was very polite. Would recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay, not to far from oracle park and chase center.
Stayed 1 night in Jul 2025

10/10 Excellent

Casildo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 1 night in Apr 2025

4/10 Poor

Dawn

Disliked: Cleanliness, staff & service
Positive: Walking distance to Oracle Park for a concert. Negatives: We arrived at 2:45 and they made us wait 15 mins to check in at 3. That has never happened. I asked to have valet retrieve glasses and charger I had left in my car. Almost an hour later they produced glasses with no charger. Desk attendant said they'll bring the charger in just another 5 mins. It took another 20 mins for them to bring the charger. There was dust on lower rim on the nightstand and crumbs behind door when we arrived. The light on the smart mirror kept turning itself on and would make an irritating noise. (Room 201) At check out, I texted as instructed to get car and checked out. My car was there but no key and no valet. We waited 5-10 mins and then checked inside, there was no one at desk. When she finally came back to the desk I asked if she had my key, she did. We've stayed in a dozen hotels in SF over the years. This one was not worth the price paid. Next time we'll go to the Hyatt or Clancy or literally anywhere else.
Stayed 1 night in Jul 2025

10/10 Excellent

Kassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher, SAN FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and stylish a great restaurant and great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Sabrina

Stayed 1 night in Jun 2025

4/10 Poor

Mohammed

Liked: Property conditions & facilities
Na
Stayed 4 nights in Jul 2025

10/10 Excellent

Ilse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Stayed 2 nights in Jul 2025

6/10 Okay

Emily, Sebastopol

Traveled with partner, Traveled with family
Liked: Cleanliness
The room was nice. Parking was horrible. The valet told us they were full and made us park in a public lot a few blocks away. It took forever to get to the garage because of traffic. We had to carry our luggage all the way from the garage and when we finally got back to the hotel, the valet was accepting new people for parking. The check in line went out the door and many guest rooms weren’t available for check in (even though the check in time was hours prior to then). Room was small, but nice and acceptable for our 1-night stay.
Stayed 1 night in Jul 2025

8/10 Good

Cesar

Stayed 1 night in Jun 2025