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La Cisterna

3.0 star property

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Photo gallery for La Cisterna

View from room
Breakfast, lunch, dinner served; Regional cuisine, alfresco dining
Down comforters, in-room safe, desk, laptop workspace
double room square view | View from room
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • Room service
  • Pet friendly
  • Housekeeping
$140
includes taxes & fees
Nov 1 - Nov 2

Explore the area

View in a map
Piazza Della Cisterna 23, San Gimignano, SI, 53037
  • Place, Piazza della Cisterna
    ‪1 min walk‬
  • Place, San Gimignano Communal Palace
    ‪2 min walk‬
  • Place, Piazza Duomo
    ‪2 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪58 min drive‬

Room options

View all photos for Double Room (senza vista)

Room amenity

Double Room (senza vista)

9.4 out of 10
Exceptional
(3 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for single room no view

Down comforters, in-room safe, desk, laptop workspace

single room no view

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Quadruple Room

Down comforters, in-room safe, desk, laptop workspace

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for single room valley view and balcony

single room valley view and balcony | Down comforters, in-room safe, desk, laptop workspace

single room valley view and balcony

  • 161 sq ft
  • Valley view
  • Sleeps 1
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Double Room, Balcony

Down comforters, in-room safe, desk, laptop workspace

Double Room, Balcony

9.8 out of 10
Exceptional
(8 reviews)
  • 183 sq ft
  • Valley view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for double room square view with balcony

double room square view with balcony | Balcony

double room square view with balcony

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for double room valley view with shared terrace

double room valley view with shared terrace | Terrace/patio

double room valley view with shared terrace

9.6 out of 10
Exceptional
(5 reviews)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for double room square view

Down comforters, in-room safe, desk, laptop workspace

double room square view

  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for double room valley view

Down comforters, in-room safe, desk, laptop workspace

double room valley view

9.6 out of 10
Exceptional
(5 reviews)
  • 183 sq ft
  • Valley view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Down comforters, in-room safe, desk, laptop workspace

Comfort Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Hill view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

La Cisterna

3-star hotel in San Gimignano City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning.
La Cisterna offers 48 accommodations with safes and hair dryers. Beds feature down comforters. 19-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an area shuttle and a train station drop-off service. This San Gimignano hotel also offers a library, multilingual staff, and tour/ticket assistance.

La Cisterna is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Le Terrazze - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Terrazze

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - midnight
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 12 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Pet fee: EUR 12 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cisterna Hotel
Cisterna Hotel San Gimignano
Cisterna San Gimignano
Hotel La Cisterna
La Cisterna Hotel San Gimignano, Italy - Tuscany
La Cisterna San Gimignano
La Cisterna Hotel San Gimignano
La Cisterna San Gimignano
La Cisterna Hotel
La Cisterna San Gimignano
La Cisterna Hotel San Gimignano

La Cisterna Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 370 out of 620 reviews
Rating 8 - Good. 200 out of 620 reviews
Rating 6 - Okay. 37 out of 620 reviews
Rating 4 - Poor. 8 out of 620 reviews
Rating 2 - Terrible. 5 out of 620 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful single room with balcony. Great breakfast, polite and friendly staff, and a breakfast room with the most amazing views. Would definitely stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the piazza and a room with valley view and room was sound proof and quiet. Updated room looks new. Breakfast available for fee. Hotel staff are nice. Parking wasn’t too far. Parked in P2. The trick is get in a line at the entry gates and wait for an opening , green light, then press button to get ticket. You pay on way out next day at the machine which takes tap before you get into your car, then you insert the ticket at the gate when you leave.
Stayed 1 night in Jul 2025

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephen

Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above and Beyond

Stayed 6 nights in Jun 2025

10/10 Excellent

Donna

Hotel was in a great area. Friendly staff. Our room was on the bottom floor and was very musty smelling. We didn’t ask to change rooms because we were just exhausted and assumed maybe they were all the same.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jack

Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities
This was the best hotel. The nicest people, great rooms with great views, and a wonderful breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and reception was very friendly
Stayed 1 night in Jun 2025

8/10 Good

ROBERTO, Hialeah

Liked: Cleanliness, staff & service, property conditions & facilities
Only problem the shiweres
Stayed 2 nights in Jun 2025

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a fantastic place with a great view
Stayed 2 nights in May 2025

10/10 Excellent

Carol, Austin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here 20 years ago and loved it back then. It was still a true gem of a stay! My husband absolutely loved it as well.
Stayed 2 nights in May 2025

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with a spectacular view! Good breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities
We loved our corner room and the patio overlooking the medieval village and Tuscan countryside, a million dollar view! The breakfast was nice, however, getting our car up to the hotel was challenging. Also, there was unpleasant smell coming from toliet, we notified staff, but it continued through our stay. Overall, we would stay there again!
Stayed 2 nights in May 2025

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You couldn’t find a more beautiful location! Only downside is when taking luggage it’s a long haul of up and down hills with great inclines. The elevator from the parking lot was out of service……climbing over 40 stairs straight up carrying luggage was quite the job. Then another 10 minute walk up hill to the hotel. Once there it was well worth it! Views stunning choices of restaurants and stores were amazing and the views unreal
Stayed 2 nights in May 2025

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Great staff.
Stayed 1 night in May 2025

8/10 Good

Darryl, Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed San Gimignano…property was centrally located to restaurants, shopping and site seeing excursions.
Stayed 5 nights in Apr 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a fabulous place to stay right in San Gimignano. The room had a spectacular view out over the Tuscan countryside. As it was right inside the walls everything was right there and it was particularly nice early in the morning and in the evening when the crowds have thinned.
Stayed 2 nights in Apr 2025

10/10 Excellent

Debbie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Loved this hotel located in the medieval town of San Gimignano. The views from the valley side rooms are spectacular! Wish we’d been able to get the rooms with the shared terrace. Beds were comfortable, rooms are quiet. Would stay again in a heartbeat!
Stayed 2 nights in Apr 2025

10/10 Excellent

Alen, Longfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular view from the room with balcony.
Stayed 2 nights in Apr 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Such a unique experience! Enjoyed my stay!

10/10 Excellent

Patrice

Traveled with family and small children
Liked: Amenities
Very helpful English-speaking staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Mariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is just amazing inside the walls I had a balcony looking at the Tuscan landscape it was incredible and the staff very friendly and helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Comfortable and clean.

A comfortable, clean room in a great location. The shower was the only thing not so comfortable. Very small and a rain shower straight down or a powerful wand shower which was difficult to manoeuvre in the small space. But, lots of hot water was good.
Stayed 1 night in Mar 2025

10/10 Excellent

Ronald

Stayed 1 night in Jan 2025