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Cassia Hill Resort

3.0 star property

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Photo gallery for Cassia Hill Resort

Outdoor pool
Premier Room | Terrace/patio
Family Studio Suite, 1 Bedroom, Pool Access, Garden View | In-room safe, iron/ironing board, free WiFi, bed sheets
Interior
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included
$163
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
Mile 68 George Price Western Highway, San Ignacio, Cayo
  • Place, Cahal Pech Mayan Ruins
    ‪2 min drive‬
  • Place, Branch Mouth
    ‪2 min drive‬
  • Place, Masewal Forest Garden Medicinal Trail
    ‪3 min drive‬
  • Airport, San Ignacio (CYD-Town Airstrip)
    ‪8 min drive‬

Room options

View all photos for Deluxe Cabin, 1 Bedroom, Garden View

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Cabin, 1 Bedroom, Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

View all photos for Premier Room

Premier Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Premier Room

8.0 out of 10
Very good
(3 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite, 1 Bedroom, Pool Access, Garden View

In-room safe, iron/ironing board, free WiFi, bed sheets

Family Studio Suite, 1 Bedroom, Pool Access, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 575 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

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About this property

Cassia Hill Resort

3-star San Ignacio resort close to Cahal Pech Mayan Ruins
This resort features an outdoor pool, a meeting room, and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a computer station, and tour/ticket assistance.
Cassia Hill Resort offers 18 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cassia Hill Resort features an outdoor pool, tour/ticket assistance, and a garden. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, an airport shuttle (available on request) is offered to guests. This San Ignacio resort also offers concierge services, laundry facilities, and room service (during limited hours). Complimentary self parking is available on site.

Cassia Hill Resort has designated areas for smoking.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 7:00 PM on request
  • Free self parking on site

Food and drink

  • Couples/private dining
  • Private picnics

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 165.00 per person (one-way)
  • Late check-out fee: USD 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Cassia Hill Resort San Ignacio
Cassia Hill San Ignacio
Cassia Hill
Windy Hill San Ignacio
Cassia Hill Resort Belize San Ignacio
Windy Hill Hotel San Ignacio
Cassia Hill Resort Resort
Cassia Hill Resort San Ignacio
Cassia Hill Resort Resort San Ignacio

Cassia Hill Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 62 out of 118 reviews
Rating 8 - Good. 33 out of 118 reviews
Rating 6 - Okay. 10 out of 118 reviews
Rating 4 - Poor. 6 out of 118 reviews
Rating 2 - Terrible. 7 out of 118 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Amazing staff

The accommodations are definitely rusric, but the service is amazing. Friendly and attentive staff make this a great place to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic customer service located in lush grounds

Fantastic customer service from the moment i checked in. Carlos, Sariya and Marisol were Fantastic. Carlos even gave us an evening tour of the lush groubds to searxh for exotic animals. I perfect place to stay to explore the Mayan ruins. Highly recommend this wonderful, beautiful property.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to stay.

Nice comfortable rooms and relaxing pool. Great to have the restaurant there. It's only $10 to take a taxi from the center of San Ignacio. Staff are very friendly and helpful. Booked tours and a ride to the airport for me. Beautiful property. Wish they would plant more trees by the road to drown the noise some. Would definitely stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

TEAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Paul, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location on the hill was beautiful. The pool was also very nice. The only issue we had was due to lack of booked rooms the restaurant and bar was closed for dinner and breakfast on our last day.
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Buyers be aware!

We chose this place due the location and amenities, but upon arrival we found out things were different. Pictures matched the place, but no service. Started with the restaurant is not going to be open, as well as the pool bar because there was not enough guests. Not being in town became a problem to eat. Food delivery was messy and not reliable. All the tours, spa, trails were not there, everything had to be subcontracted for a higher price.
Stayed 3 nights in Feb 2025

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great eco hotel

The grounds and pool at this hotel were stunning! Proximity to San Ignacio and all activities perfect! The room was lovely and spacious with a beautiful outdoor shower. The food at the restaurant was delicious and the head chef was so kind and thoughtful. My son and I got a stomach flu one day and she made us a an amazing ginger tea. The only downfall at this resort was the low water pressure and lack of hot water. You only get about 5 minutes before the hot water runs out.
Stayed 2 nights in Jan 2025

2/10 Terrible

Bing

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t book here

We have traveled a ton but this is the worst experience we’ve had. There are two windows has big hole in the screen window and you are waiting be to bitten at night in the jungle. The room is super dark. When we asked the hotel to fix the screen window and they only fixed one and complained other units also have broken screen window. Really bad experience and they are charging us $70 because my toddler accidentally draw on the bedsheet - there is no table or chair in the room so we had to put our toddler on bed while we pack.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mychelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cassia Hill Resort is beautiful and each stand alone casita is charming and well equipped. The staff is delightful and Marisol provides excellent suggestions for local restaurants to visit and fun activities to experience.

8/10 Good

Sumit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Hotel Did not respect reservation and had to drive another 3 hours to onother hotel
Stayed 1 night in Dec 2024

10/10 Excellent

alisa

Stayed 3 nights in Jul 2024

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and amazing service from everyone on the staff.
Stayed 4 nights in Dec 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Joao

Traveled with group
Liked: Staff & service
This establishment is excessively priced for the meager level of comfort provided. The air conditioning system generates an incessant noise, rendering the cottage uninviting and unsettling. While the swimming pool is a pleasant amenity, the overall experience is marred by the subpar quality of the breakfast served at the hotel. The breakfast, which we purchased separately, was mediocre, and I was particularly disappointed by the diminutive portion of melon provided.
Stayed 3 nights in Nov 2024

2/10 Terrible

Enrique

Stayed 3 nights in Nov 2024

10/10 Excellent

jimmie

Stayed 1 night in Jun 2024

10/10 Excellent

Cori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay there! The pool is awesome and the staff were very friendly. The grounds are a little overgrown… and this place looks like Covid hit it pretty hard, but it has SO much potential and we had such a great time that I hope more people stay there! Our room/cabana had a king and 2 doubles- Perfect for our family of 5!
Stayed 1 night in Jun 2024

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in San Ignacio!! The grounds were absolutely beautiful, a little oasis just outside of the town center. The rooms were so clean and the AC was strong which we needed. The restaurant was great and so accommodating with our meals. All of the staff was wonderful and friendly. And the infinity pool was the cherry on top!
Stayed 4 nights in May 2024

8/10 Good

Anandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Emily

Traveled with family
Liked: Cleanliness

Fine for the price

This hotel was fine for the price. Our room was surprisingly nicer than expected, and staff were helpful. But not having easier access to food/drink when the room had kitchenette features was difficult with kids. A microwave and fridge are only so helpful when there are no bowls, plates or cutlery. The restaurant/bar was only sporadically open, couldn’t be counted on. Separately, though the pool was great, the whole property had a half-abandoned vibe to it. Made for a quiet, peaceful stay but you also wondered… why are there so few guests in high season?
Stayed 3 nights in Apr 2024

10/10 Excellent

Troy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice peaceful resort. staff was very welcoming and i especially enjoyed my time with nandina and the restaurant staff. they gave great reccomendations for activities and complimented my spanish speaking abilities😂
Stayed 4 nights in Mar 2024

8/10 Good

Angela van

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our room at Cassia Hill (#5). It was clean, air conditioned and had a nice view of the grounds, and housekeeping tidied it up daily. There was one attached room in the cabin and there wasn't much soundproofing. The desk staff (Sarli in particular) were very friendly and helpful, and took care of all tour and transportation arrangements for us. The pool was fantastic and we were lucky to have it to ourselves most of the time. The restaurant was good, but we felt it was better to go into San Ignacio for our meals (less expensive and more interesting). The hotel grounds are lovely and peaceful. It's a bit of a pain to walk (15-20 mins along a busy road that is currently under construction) or take a taxi to and from San Ignacio. We felt the place was under utilized, as there are a number of dusty buildings not in use, the bar at the pool wasn't in use, and there was no convenience shop for snacks or other items.
Stayed 7 nights in Mar 2024

10/10 Excellent

Cameo, Overland Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds of this hotel are very nice. Staff is friendly too. Our room was big and updated. Very clean. There is a restaurant on site that was good and convenient when you wanted a small meal or drink. Very beautiful property. Quiet.
Stayed 3 nights in Dec 2023