The West House Boutique Hotel

3.0 star property

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The West House Boutique Hotel

Bar (on property)
Bar (on property)
Point of interest
Point of interest
Deluxe Suite, 1 King Bed | In-room safe, individually decorated, blackout drapes, rollaway beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
38 West St, San Ignacio, Cayo District
  • San Ignacio Market
    ‪6 min walk‬
  • San Ignacio & Santa Elena House of Culture
    ‪7 min walk‬
  • Ajaw Chocolate & Crafts
    ‪8 min walk‬
  • San Ignacio (CYD-Town Airstrip)
    ‪15 min drive‬

Room options

Standard Room, 2 Queen Beds

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Kitchenette

  • 756 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The West House Boutique Hotel

3-star San Ignacio hotel walkable to San Ignacio Market
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and free self parking. WiFi in public areas is free. Other amenities include multilingual staff assistance. Change of towels is available on request.
The West House Boutique Hotel offers 9 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This San Ignacio hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This San Ignacio hotel also offers a terrace, multilingual staff, and local meal delivery service. Complimentary uncovered self parking is available on site.

The West House Boutique Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Individual decor
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's WhatsApp mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 60 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

The West House Hotel Ignacio
The West House Boutique Hotel Hotel
The West House Boutique Hotel San Ignacio
The West House Boutique Hotel Hotel San Ignacio

The West House Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 9 out of 13 reviews" "
Rating 8 - Good. 2 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Enjoyed our stay in this newly constructed hotel
We did not arrive at the hotel until 8pm to find out that the front desk has closed, but luckily, the security guard was able to let us in…be aware that front desk closes at certain hours and the front door is locked at midnight for any late arrival. This small hotel was and still is newly constructed so it is very clean and well maintained without a moldy smell like you would find at older hotels. The hotel is located within a residential area so it is very quiet and only a 5 minutes walk to the town center. Room size we got was a good size with a small balcony area, unfortunately, it wasn’t too private, so we didn’t spend much time out there. Comfortable beds with very clean linens. Excellent working air conditioner and a small refrigerator. Hotel has an outdoor bar and lounge area on the second floor that we hung out a few times..Saturday afternoon has a live music dj with a great blend of tracks. Hotel could use some additional amenities like an outdoor mister at the bar/lounge when it’s 90+degrees and 80% humidity, have the check in desk opens slightly later, and definitely a small in-room coffee maker.
Stayed 3 nights in Jan 2025

10/10 Excellent

Erik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new build in the heart of downtown. Everything is walkable with easy access to restaurants and stores and parking is great. Staff were wonderful, coffee was great and drinks were very yummy
Stayed 4 nights in Jan 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't regret choosing this hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the West House boutique Hotel. The location in San Ignacio is close to restaurants. The hotel spotless and the staff was attentive and friendly.
Stayed 3 nights in Jan 2025

6/10 Okay

katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not ADA compliant but good hotel
No elevator. Had to carry all cases up and down. Shower turns cold after first person to shower. Then need to wait 2 hours . Rooms were large, but they should put more seating like small sofa and coffee table. Location is good, in town of San Ignacio. Tiny village.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexander

Stayed 1 night in Nov 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
The West House Boutique Hotel was wonderful. The staff could not have been more helpful and friendly. Facilities were modern and clean with excellent A/C. I would highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pristine new property! Love the aircon, big patio/balcony with fans & hammock, little bar, great beds, lovely staff- overall a great experience. Erva’s for dinner & Pops for breakfast!!
Stayed 1 night in Nov 2024

6/10 Okay

Ricardo

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is not an hotel, it’s an over-priced guest-house. Want a coffee to kick off your day? Wait till the nearby coffee shop opens to the public
Stayed 2 nights in Nov 2024

10/10 Excellent

Jascinth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was beyond the best. They were helpful, accessible and outright kind.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jelleka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with our stay at West House. The establishment is new and exactly as pictured. I absolutely recommend this hotel for anyone to stay at. Pros: Near the center of town and within walking distance to many restaurants and other popular locations. The staff is amazing and offered great recommendations for restaurants, tours etc. Thank you Carroll & Jenny :) Evertything is brand new and clean, the decor is nice and modern. A small coffee shop downstairs called The Daily Grind serves great coffee and dessert. The patio area is relaxing and we enjoyed a few nights lounging and listening to the music. The only downside is that if you're interested in a pool the hotel does not have one. Aside from that we loved our stay and would certainly go back in the future.
Stayed 2 nights in Jul 2024

10/10 Excellent

Vern

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking and was not disappointed. New hotel with all modern amenities and friendly staff which made for a very pleasant stay. Definitely returning!
Stayed 2 nights in Jul 2024

8/10 Good

Claudio

Business traveler
Stayed 2 nights in Sep 2024