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Faranda Collection Cúcuta

4.0 star property

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Front of property
Restaurant
Outdoor pool, open 9:00 AM to 8:00 PM, sun loungers
Deluxe Suite, 2 Bedrooms, Balcony, City View | Living area | 43-inch Smart TV with cable channels
Deluxe Suite, 2 Bedrooms, Balcony, City View | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Bar
  • Breakfast included
  • Room service
  • Air conditioning
$83
Oct 20 - Oct 21

Explore the area

View in a map
12 # 6AE - 46, San Jose de Cucuta, Norte de Santander, 540003
  • Ventura Plaza Commercial Center
    ‪8 min walk‬
  • Gobernación Norte de Santander
    ‪19 min walk‬
  • General Santander Stadium
    ‪19 min walk‬
  • Cucuta (CUC-Camilo Daza Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Suite, 2 Bedrooms, Balcony, City View

Deluxe Suite, 2 Bedrooms, Balcony, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Balcony, City View

  • 474 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Double Room, City View

Premium Double Room, City View | Premium bedding, minibar, in-room safe, desk

Premium Double Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Faranda Collection Cúcuta

4-star San José de Cúcuta hotel with rooftop terrace
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a business center, and a children's pool. Change of towels is available on request.
Faranda Collection Cúcuta offers 35 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Faranda Collection Cúcuta features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center. This business-friendly hotel also offers a rooftop terrace, concierge services, and laundry facilities. Guests can use the outdoor pool at a partner property.

Faranda Collection Cúcuta is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Faranda Collection Cúcuta has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 6 steps to reach entrance
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 2024
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 83300 per pet (varies based on length of stay)
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 83300 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 236163

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 8:00 PM

Property is also known as

Faranda Collection Cucuta
Faranda Collection Cúcuta Hotel
Faranda Collection Cúcuta San Jose de Cucuta
Faranda Collection Cúcuta Hotel San Jose de Cucuta

Faranda Collection Cúcuta Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 24 out of 31 reviews
Rating 8 - Good. 5 out of 31 reviews
Rating 6 - Okay. 2 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet
Stayed 2 nights in Sep 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Only one staff at check-in, made the wait almost half hour (with only two people in front of me). Room on Floor 7 (below the restaurant on floor 8), received all the noise from chairs / furniture shuffling.
Stayed 1 night in Sep 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, nice rooms, clean
Stayed 1 night in Aug 2025

10/10 Excellent

Bertram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and new hotel Running hot water. YEAH
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria De Los Angeles

Stayed 2 nights in Aug 2025

10/10 Excellent

Glevi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and delicious food, I would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

johnny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Daniel, Parsippany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Faranda Collection Cúcuta is the newest hotel in Cúcuta and you can tell from the moment you drive up to the building. The staff is first rate, and so is the security, outside reception. The beds are comfortable, the showers are luxurious but only offer pump body wash, shampoo, and conditioner. (so bring your own face wash if needed) All smell great and were okay for a couple of days, but probably not longer if you have sensitive skin like me. The rooms are clean, not very large, but comfortable. The views are excellent. The pool is amazing on the top floor. The breakfast is good, but not great. More continental than full offerings, but they will make you eggs if you ask. They just aren’t in the buffet. Also, if you pay for a room as an individual, say 2 people are staying. So, if you have a friend visit, you won’t have to pay the 150.000 fee per day/night for the extra person. It’s a very nice hotel option for those not interested in being near Ventura Plaza and like a quieter neighborhood. La Riviera is very nice to walk day or night. It’s safe and quiet. If I could I would give this place a 4.5/5, because of the fee for friends to visit me and the breakfast not being as complete as others. But it is a great option for staying in Cúcuta, when you come to visit. I simply prefer to less corporate, more customer-focused, larger rooms, more accommodating Hotel Casino Internacional. They’re always top rate, 5/5.
Pool Terrace Afternoon
Dining Room Morning
Pool Terrace Morning
Stayed 2 nights in Aug 2025

10/10 Excellent

ana

Stayed 2 nights in Jul 2025

10/10 Excellent

Rychard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, the best in cucuta
Stayed 1 night in Jul 2025

10/10 Excellent

ANGIE

Stayed 2 nights in Jul 2025

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No real problems except consistent hot water in the morning would be nice
Stayed 6 nights in Jul 2025

10/10 Excellent

cristian, davenport

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff great views
Stayed 4 nights in Jul 2025

10/10 Excellent

Aida

Stayed 3 nights in Jul 2025

10/10 Excellent

Edilberto

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect I highly recommend this hotel so far .
Stayed 4 nights in Jul 2025

10/10 Excellent

Maria De Los Angeles

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno.

Es un hotel nuevo, tiene todo super lindo, el personal muy amable y cordial, la comida muy rica (podrian servir un poco mas, pero es deliciosa) el servicio de desayuno riquisimo, la habitación preciosa. Lo unico que notamos es que no esta enfocado en niños, si buscas un hotel para llevar niños no es el mas adecuado, sin embargo si viajas en pareja es perfecto!
Stayed 1 night in Jun 2025

10/10 Excellent

CAROL

Traveled with family
Liked: Amenities, property conditions & facilities
Everyone is at wonderful perfect hotel thank you
Stayed 1 night in Jun 2025

8/10 Good

Jair Alejo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Franedward, Bogotá

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, las instalaciones impecables, el personal muy atento y cordial, de verdad dl100% recomendado.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lizivette

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel me encantó volvería de nuevo
Stayed 5 nights in Aug 2025

6/10 Okay

DIEGO

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cama y decoración excelente

Muy lindas habitaciones, grandes, súper cama
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

10/10 muy top
Stayed 2 nights in Aug 2025

6/10 Okay

Juan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El hotel súper lindo! No tiene agua caliente. Poca atención del personal.
Stayed 1 night in Aug 2025