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Hotel Casino Internacional

3.5 star property

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Photo gallery for Hotel Casino Internacional

Relax in our spacious lobby with a central seating area, reception desk, and modern ceiling design.
Relax by the rooftop pool surrounded by lounge chairs.
Enjoy a drink at the hotel bar, where a selection of beverages is available.
Cozy dining area with a stunning chandelier, checkered floor, and elegant geometric patterns on the walls.
Relax in a stylish room with a large bed, bedside tables, and framed photographs.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • Parking included

Explore the area

Map
Calle 11 No. 2E-75, San José de Cúcuta, Norte de Santander, 540006
  • Ventura Plaza Commercial Center
    ‪3 min walk‬
  • Colon Park
    ‪8 min walk‬
  • General Santander Stadium
    ‪14 min walk‬
  • Cucuta (CUC-Camilo Daza Intl.)
    ‪6 min drive‬

Room options

View all photos for Senior Suite (4 personas)

2 bedrooms, minibar, in-room safe, desk

Senior Suite (4 personas)

10.0 out of 10
Exceptional
(7 reviews)
  • 574 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room

2 bedrooms, minibar, in-room safe, desk

Standard Double Room

9.8 out of 10
Exceptional
(14 reviews)
  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Bedroom

2 bedrooms, minibar, in-room safe, desk

Deluxe Double Room, 1 Bedroom

10.0 out of 10
Exceptional
(8 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | 2 bedrooms, minibar, in-room safe, desk

Superior Double Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 2 bedrooms, minibar, in-room safe, desk

Suite

  • 396 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (2 camas 2 adultos + 1 niño)

2 bedrooms, minibar, in-room safe, desk

Standard Double Room (2 camas 2 adultos + 1 niño)

9.0 out of 10
Wonderful
(17 reviews)
  • 339 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Junior Suite (4 Personas)

2 bedrooms, minibar, in-room safe, desk

Junior Suite (4 Personas)

9.0 out of 10
Wonderful
(2 reviews)
  • 425 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Suite, 2 Bedrooms, Non Smoking, Hot Tub

2 bedrooms, minibar, in-room safe, desk

Superior Suite, 2 Bedrooms, Non Smoking, Hot Tub

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite

Executive Suite | 2 bedrooms, minibar, in-room safe, desk

Executive Suite

10.0 out of 10
Exceptional
(8 reviews)
  • 396 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Executive with View

2 bedrooms, minibar, in-room safe, desk

Suite Executive with View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with View

2 bedrooms, minibar, in-room safe, desk

Suite Junior with View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Double Room Superior with Pool View

2 bedrooms, minibar, in-room safe, desk

Double Room Superior with Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite with View

2 bedrooms, minibar, in-room safe, desk

Suite with View

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Room Standard with Pool View

2 bedrooms, minibar, in-room safe, desk

Room Standard with Pool View

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Superior with View

2 bedrooms, minibar, in-room safe, desk

Suite Superior with View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite with View

2 bedrooms, minibar, in-room safe, desk

Suite with View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior with Pool View

2 bedrooms, minibar, in-room safe, desk

Room Superior with Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room Standard with View

2 bedrooms, minibar, in-room safe, desk

Twin Room Standard with View

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

About this property

Hotel Casino Internacional

3.5-star San José de Cúcuta hotel with restaurant
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Hotel Casino Internacional offers 116 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
The onsite spa has couples treatment room(s). Services include hot stone massages, sports massages, facials, and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
In addition to a full-service spa, Hotel Casino Internacional features an outdoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. Event facilities measuring 269 square feet (25 square meters) include a conference center. This business-friendly hotel also offers a fitness center, spa services, and tour/ticket assistance. Complimentary self parking is available on site.

Hotel Casino Internacional is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Hotel Casino Internacional has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (269 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1976
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 35-inch flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Casino Internacional
Casino Internacional Cucuta
Hotel Casino Internacional Sercotel Cucuta
Hotel Casino Internacional Cucuta
Hotel Casino Internacional by Sercotel
Casino Internacional
Hotel Casino Internacional Hotel
Hotel Casino Internacional San José de Cúcuta
Hotel Casino Internacional Hotel San José de Cúcuta

Hotel Casino Internacional Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1004 reviews
Rating 8 - Good. 192 out of 1004 reviews
Rating 6 - Okay. 40 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 35 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel with the most amenities in Cúcuta.
Stayed 1 night in Apr 2025

10/10 Excellent

hannover

Stayed 1 night in Mar 2025

8/10 Good

Dan, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little trouble with the receptionist understanding I had a reservation when I checked in and had to have money refunded. Otherwise, a nice hotel. I will stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Marcos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente, muy limpio y buena atención
Stayed 1 night in Mar 2025

10/10 Excellent

Tim

Stayed 3 nights in Apr 2025

8/10 Good

REYNEL, New York

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Esdras

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casino International, Cúcuta

Always happy to stay here, great staff, always helpful and courteous. Rooms spacious, clean and beds huge. Great pool
Stayed 16 nights in Mar 2025

8/10 Good

RONALD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Stayed 1 night in Mar 2025

8/10 Good

Mirel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casino International Cúcuta

Always great experience here. Stay many times.
Stayed 7 nights in Mar 2025

8/10 Good

Daniel

Liked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2025

6/10 Okay

Marcelo Andres

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Jose, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice
Stayed 1 night in Mar 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel casino es una elección que siempre da el mejor hospedaje de la ciudad
Stayed 1 night in Mar 2025

2/10 Terrible

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They charge me per day if I want to have a guest staying overnight. On a suite that has a king size bed.
Stayed 7 nights in Feb 2025

10/10 Excellent

CHARLES

Stayed 1 night in Feb 2025

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room are not protected very much from the noise outside. If the city is throwing a party you might as well join them because you'll hear it and they won't stop until 5 AM. The room was facing the city as opposed to the pool so maybe that had something to do with it. Overall though the hotel is nice.
Stayed 3 nights in Feb 2025

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, too much noise outside
Stayed 2 nights in Feb 2025

8/10 Good

Edgar

Traveled with family
Liked: Room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Casino Internacional

Stay many times here, always excellent
Stayed 7 nights in Feb 2025

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Charles D

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel Casino Internacional

Estupendo, como siempre
Stayed 21 nights in Jan 2025