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Basic Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Basic Single Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Basic Triple Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This San José de Cúcuta hotel also offers an outdoor pool, a terrace, and a garden.

Hotel Cinera is a smoke-free property.

  • Safe-deposit box at front desk
  • Daily
  • Terrace
  • Luggage storage
  • Number of outdoor pools - 1
  • Free continental breakfast
  • Number of restaurants - 1
  • 24-hour front desk
  • Free breakfast
  • Total number of rooms - 62
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Garden

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Room Amenities

Hotel Cinera offers 62 air-conditioned accommodations with minibars. 36-inch plasma televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Desk
  • Shower only
  • Cable TV service
  • Free WiFi
  • Plasma TV
  • TV size: 36
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary continental breakfast is served each morning between 6:00 AM and 8:30 AM.

Hotel Cinera has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Check-in

Check-in time starts at 10:00 AM

Check-in time ends at 11:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.

Property is cleaned with disinfectant

Contactless check-out is not available

Service animals are allowed

Service animals are exempt from fees/restrictions

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No elevators

Property confirms they are implementing enhanced cleaning measures

Pets allowed (no fees)

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Debit cards

Property confirms they are implementing guest safety measures

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets stay free
  • Service animals welcome

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hotel Names

  • Hotel Cinera Hotel
  • Hotel Cinera San José de Cúcuta
  • Hotel Cinera Hotel San José de Cúcuta

Hotel Reviews

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