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Hotel El Andino

3.0 star property

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Photo gallery for Hotel El Andino

Staircase
Hallway
Reception
Reception
Family Double or Twin Room, Multiple Beds | Minibar, desk, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
  • 24/7 front desk
  • Business services

Explore the area

Map
681 Cl. 12, San José de Cúcuta, Norte de Santander, 540006
  • San Jose Cathedral
    ‪4 min walk‬
  • Gobernación Norte de Santander
    ‪5 min walk‬
  • Cucuta Museum of Culture
    ‪6 min walk‬
  • Cucuta (CUC-Camilo Daza Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Triple Room, Multiple Beds

Superior Triple Room, Multiple Beds | Living room | Flat-screen TV

Superior Triple Room, Multiple Beds

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Standard Double Room, 1 Double Bed, Non Smoking | Minibar, desk, blackout drapes, iron/ironing board

Standard Double Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Family Room

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed OR 1 Double Bed and 3 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, desk, blackout drapes, iron/ironing board

Family Quadruple Room

  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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Front of property

Hotel Exelsior

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (131)
The price is $36
per night
$36 total
includes taxes & fees
Mar 10 - Mar 11
Hotel Exelsior

About this property

Hotel El Andino

3-star San José de Cúcuta hotel with coffee shop/cafe
This hotel features a coffee shop/cafe, dry cleaning, and laundry facilities. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a banquet hall are onsite.
Hotel El Andino offers 34 air-conditioned accommodations with minibars and blackout drapes/curtains. Flat-screen televisions come with cable channels. Bathrooms include showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a coffee shop/cafe. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary. This San José de Cúcuta hotel also offers a terrace, a vending machine, and tour/ticket assistance.

Hotel El Andino has designated areas for smoking.

A complimentary manager's reception is offered each day.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 9:00 AM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 1 PM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between July 11 and July 23.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 25000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: COP 25000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

There is no hot water on site
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Property is also known as

Hotel El Andino Cucuta
Hotel El Andino San José de Cúcuta
El Andino San José de Cúcuta
Hotel Hotel El Andino San José de Cúcuta
San José de Cúcuta Hotel El Andino Hotel
Hotel Hotel El Andino
El Andino
El Andino San Jose De Cucuta
Hotel El Andino Hotel
Hotel El Andino San José de Cúcuta
Hotel El Andino Hotel San José de Cúcuta

Hotel El Andino Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 22 reviews
Rating 8 - Good. 8 out of 22 reviews
Rating 6 - Okay. 0 out of 22 reviews
Rating 4 - Poor. 3 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Génesis

Liked: Cleanliness, staff & service, property conditions & facilities
En general tienen buenas instalaciones, cómodas, limpias.
Stayed 1 night in Jul 2022

2/10 Terrible

Verified traveler

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Business traveler
The hotel website needs to clarify that reservations need to be made at least 24 hours otherwise it doesn’t show in their computer and they won’t let you stay (even if you show orbitz confirmation email).
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
The hotel staff was excellent! The rooms were clean and the hotel was ver close to everything!
Stayed 1 night in May 2019

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Luis Hernan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Todo bien
Stayed 1 night in Sep 2024

8/10 Good

FERNANDO

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Me costo dormir ya q la funda de la almohada se salía mucho debido a q la almohada era de funda plástica, la cortina del cuarto debería ser más tapa luz ya que el cuarto queda claro hasta las 12 que apagaron la. Luz del pasillo y para mi es difícil dormir con claridad, del resto es Perfecto en relación precio , para pasar la noche en tránsito muy bueno
Stayed 1 night in Sep 2024

8/10 Good

WILSON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenas opción para hospedaje
Stayed 1 night in Aug 2024

10/10 Excellent

luis

Stayed 1 night in Jul 2022

10/10 Excellent

Simon

Excelente lugar, buena atención y todo limpio. Recomendado
Stayed 1 night in Jan 2022

10/10 Excellent

ciro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bien las almuadas son un palo durisimas
Stayed 1 night in Dec 2021

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020

8/10 Good

Oscar Emilio

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Sep 2020

8/10 Good

Carolina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel súper céntrico
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atención fue buena, a pesar de la temporada en la que nos hospedamos que había mucha gente en Cucuta., EXCELENTE la atención del chico del Restaurante., muy agradable.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
Decepción
En primer lugar el precio se incrementó por que según ellos la tarifa cambió y le anexan impuestos es algo ilógico, el baño no tenia ventana cristales rotos Solicite hielo Me dijeron que eso no estaba entre los servicios Por otra lado las recepcionistas dicen que son las directrices y que de allí no se pueden salir Lo que si es excelente es el trato y la comida del desayuno La verdad mala experiencia
Stayed 1 night in Nov 2019

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

4/10 Poor

Francisco J

Traveled with family
Liked: Cleanliness
Stayed 1 night in Aug 2019

8/10 Good

ROSARIO, Mérida-Venezuela

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Es muy céntrico, aseado, Buena comida, orientan al visitante. Estuvimos un poco restringidas en la comunicación al llegar al establecimiento, teniendo que manifestarle en varias ocasiones lo imperioso de este medio a través de wifi, sin embargo fué resuelto a las horas subsiguientes
Stayed 2 nights in Aug 2019

10/10 Excellent

Haixa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy limpio buena ubicación hab cómodas.
Stayed 1 night in Aug 2019