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Ayenda Zhena

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ayenda Zhena

Staircase
Front of property
Front of property
Quadruple Room | Free WiFi, bed sheets
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Calle 2n # 3a - 26 Barrio Pescadero, San José de Cúcuta, Norte de Santander, 540003
  • General Santander Stadium
    9 min walk
  • Ventura Plaza Commercial Center
    3 min drive
  • Hamburguesas El Garaje
    6 min walk
  • Cucuta (CUC-Camilo Daza Intl.)
    10 min drive

Room options

View all photos for Double Room

Double Room | Free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Free WiFi, bed sheets

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Free WiFi, bed sheets

Quadruple Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Triple Room

Triple Room | Free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Twin Room

Twin Room | Free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

Ayenda Zhena

3-star San José de Cúcuta hotel walkable to General Santander Stadium
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Ayenda Zhena offers 22 air-conditioned accommodations with complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This San José de Cúcuta hotel also offers a terrace, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Ayenda Zhena is a smoke-free property.

Restaurante - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
There is no hot water on site
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Property is also known as

Hotel Restaurante Zhena San José de Cúcuta
Restaurante Zhena
Restaurante Zhena José Cúcuta
Ayenda Zhena Hotel
Hotel Restaurante Zhena
Ayenda Zhena San José de Cúcuta
Ayenda Zhena Hotel San José de Cúcuta

Ayenda Zhena Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 34 out of 64 reviews" "
Rating 8 - Good. 15 out of 64 reviews" "
Rating 6 - Okay. 4 out of 64 reviews" "
Rating 4 - Poor. 4 out of 64 reviews" "
Rating 2 - Terrible. 7 out of 64 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
In my stay I was charged for the night of a person who did not stay, because he came into my room for lunch I was charged for his entire stay. This made me uncomfortable since I had been staying there for several days and it is not fair to charge full stays for the entry of a few minutes of a person.
Stayed 2 nights in Sep 2024

4/10 Poor

Gustavo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was good… the booking with hotels said $18 but when you arrive there they only accept local currency or cash dollars and they charged me $30… be careful with this… take precautions
Stayed 1 night in Aug 2024

10/10 Excellent

Beatriz

Great stay, for one night, staff supportive and nice hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Yohan

Stayed 1 night in Nov 2023

10/10 Excellent

Kamila

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing! Thank you
Stayed 1 night in Aug 2023

10/10 Excellent

Julieth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Kind and attentive service They go the extra mile
Stayed 1 night in May 2023

2/10 Terrible

Maritcarmen

Stayed 1 night in May 2023

2/10 Terrible

Pedro

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I made the reservation on line pay with my credit card and hotel did not allow my wife to check in I try to pay with my credit card again and they only want cash My wife sleep in her car
Stayed 2 nights in Apr 2023

2/10 Terrible

Maria

Stayed 1 night in Feb 2023

4/10 Poor

Charles

Business traveler, Traveled with partner
Disliked: Staff & service
My experience - the internet was down at time of check in so that it took 45 minutes to check in. My experience - I was told the area around the hotel was unsafe. My experience - No hot water for shower. Typical for colombian hotels.
Stayed 1 night in Jan 2023

6/10 Okay

Jose, Valencia

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not located in a good area.

10/10 Excellent

Edmundo

Stayed 1 night in Dec 2022

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cozy, economical option!
the hotel staff was great! fast efficient check in/check out, no issues! room was big, bed was cozy, for the price range. ac was cold, shower had great pressure! and Wi-Fi was good! only negative thing is lack of entertainment, restaurants etc.. in the immediate area. but the hotel and staff for the price is hard to beat!
Stayed 1 night in Nov 2022

8/10 Good

Irida

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mas alumbramiento a las fueras del hotel mas un punto de referencia para identifcar el hotel desde lejos y alumbramiento en el srea de recepcion para generar mas confianza .de resto excellent. Gracias .
Stayed 1 night in May 2022

2/10 Terrible

Tiliza

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property not as described. Bathroom was dirty. Not in a good area.
Stayed 1 night in May 2022

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion..
Stayed 1 night in Dec 2021

10/10 Excellent

Ariana

Stayed 1 night in Dec 2021

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
This is a small motel in a neighborhood setting. I like this place . The staff was very freindly and helpful. It was very clean. The wi-fi worked well. There is a resto on site that had really good food. The room is small. And like many hotels in Colombia no hot water. If you take a right coming out the door there is a small bakery about two blocks down that was good. Overall for the price its a good value if you are on a budget. Oh yeah the girl working in the restaurant is very sweet and pretty .
Stayed 2 nights in Nov 2021

10/10 Excellent

Felix, I LIKE CUCUTA COLOMBIA !

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE PLACE TO STAY ! CLEAN ROOM GREAT ROOM! BREAKFAST DELICIOUS ! AND CHEF GAVE TO MY BABY GIRL A MASK 😷 TO WATCH OUT CORONA VIRUS WHAT A SPECIAL PLACE !
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Joanys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gisnel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

8/10 Good

Jaxon

Stayed 1 night in Jun 2024