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Ibis Cúcuta Hotel

3.5 star property

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Photo gallery for Ibis Cúcuta Hotel

Exterior
Restaurant
Interior
Exterior
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle 15 N° 0 - 28, San José de Cúcuta, Norte de Santander, 540006
  • Gobernación Norte de Santander
    ‪8 min walk‬
  • Ventura Plaza Commercial Center
    ‪11 min walk‬
  • General Santander Stadium
    ‪19 min walk‬
  • Cucuta (CUC-Camilo Daza Intl.)
    ‪16 min drive‬

Room options

Superior Room, 1 Double Bed (Plug & Play)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Premium bedding, down comforters, in-room safe, desk

Standard Room, Multiple Beds

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Premium bedding, down comforters, in-room safe, desk

Standard Twin Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Ibis Cúcuta Hotel

3.5-star San José de Cúcuta hotel walkable to Colon Park
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning. Housekeeping is available on request.
Ibis Cúcuta Hotel offers 105 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads.

This San José de Cúcuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. This Beaux Arts hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. Onsite self parking is complimentary.

Ibis Cúcuta Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Restaurante Ibis Kitchen - Onsite family restaurant.
Bar lounge - This bar serves breakfast only. Open 24 hours. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; COP 38,000 for adults and COP 25,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar lounge
  • Restaurante Ibis Kitchen

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 77350 per pet, per night
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 38000 for adults and COP 25000 for children
  • Airport shuttle fee: COP 40000 per vehicle (maximum occupancy 4)
  • Pet fee: COP 77350 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Cucuta Opening December 2018 Hotel San José de Cúcuta
ibis Cucuta Opening December 2018 Hotel
ibis Cucuta Opening December 2018 San José de Cúcuta
ibis Cucuta Opening December 2018
ibis Cucuta Hotel San José de Cúcuta
ibis Cucuta Hotel
ibis Cucuta San José de Cúcuta
San José de Cúcuta ibis Cucuta Hotel
Hotel ibis Cucuta
ibis Cucuta (Opening December 2018)
Ibis Cucuta San Jose De Cucuta
Ibis Cúcuta Hotel San José de Cúcuta
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Ibis Cúcuta
Hotel Ibis Cúcuta Hotel San José de Cúcuta
San José de Cúcuta Ibis Cúcuta Hotel Hotel
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ibis Cucuta
ibis Cucuta (Opening December 2018)
Ibis Cucuta San Jose De Cucuta
Ibis Cúcuta Hotel Hotel
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Ibis Cúcuta Hotel Hotel San José de Cúcuta

Ibis Cúcuta Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 396 out of 606 reviews
Rating 8 - Good. 144 out of 606 reviews
Rating 6 - Okay. 34 out of 606 reviews
Rating 4 - Poor. 14 out of 606 reviews
Rating 2 - Terrible. 18 out of 606 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

REYNEL, New York

Stayed 2 nights in Dec 2024

10/10 Excellent

Luis Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Humberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel cómodo. Lo único negativo fue que el agua de la ducha se sale hacia el piso del baño
Stayed 1 night in Dec 2024

10/10 Excellent

Bernardo, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ivan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Realmente personas muy amables y comprometidas a hacer sentir muy bien a sus huespedes gracias por todo. Seguro seguire usamdo sus servicios. Los mejores de cucuta
Stayed 1 night in Dec 2024

10/10 Excellent

John Carlos

Disliked: Staff & service, property conditions & facilities
Nasty employs .lack info.
Stayed 1 night in Dec 2024

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities
All liked everything.
Stayed 13 nights in Nov 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and convenient
Stayed 2 nights in Nov 2024

10/10 Excellent

juan jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atencion de parte de todo el personal , todo excelente lo.unico le haria falta una neverita en la habitacion
Stayed 1 night in Nov 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Wilkims S

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Javier Quintero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jh
Stayed 1 night in Oct 2024

10/10 Excellent

Rychard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 4 nights in Oct 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Todos muy amable
Stayed 1 night in Oct 2024

10/10 Excellent

Rychard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Rafael

Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel.
Stayed 3 nights in Oct 2024