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Standard Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. This Beaux Arts hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. Onsite self parking is complimentary.

Ibis Cúcuta Hotel is a smoke-free property.

  • Coffee/tea in common areas
  • Water dispenser
  • Elevator
  • Number of bars/lounges - 1
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2018
  • Vegetarian menu options available
  • Free self parking
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • Free WiFi
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Smoke-free property
  • Computer station
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Safe-deposit box at front desk
  • Airport transportation - pickup (surcharge)
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Snack bar/deli
  • Banquet hall
  • Vegetarian breakfast available
  • Total number of rooms - 105
  • Television in common areas
  • Number of floors - 10
  • Number of buildings/towers - 1

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Room Amenities

Ibis Cúcuta Hotel offers 105 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads. This San José de Cúcuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • Rainfall showerhead
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Raised toilet seat
  • Grab bar - near toilet
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Mobile key entry

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Restaurante Ibis Kitchen - Onsite family restaurant.

Bar lounge - This bar serves breakfast only. Open 24 hours. Open daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 36000 for adults and COP 18000 for children
  • Airport shuttle fee: COP 34000 per vehicle (maximum occupancy 4)
  • Pet fee: COP 60000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at noon

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

One child stays free

Guest education on local ecosystems and culture

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Caters to LGBTQ guests

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 11

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Gap period enforced between guest stays - 72 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of COP 60000 per pet, per night
  • Dogs and cats only
  • 1 total (up to 33 lbs per pet)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

This property caters to LGBTQ+ guests.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Guests can access their rooms with a mobile device.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • ibis Cucuta Opening December 2018 Hotel San José de Cúcuta
  • ibis Cucuta Opening December 2018 Hotel
  • ibis Cucuta Opening December 2018 San José de Cúcuta
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  • Hotel ibis Cucuta
  • ibis Cucuta (Opening December 2018)
  • Ibis Cucuta San Jose De Cucuta
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  • ibis Cucuta (Opening December 2018)
  • Ibis Cucuta San Jose De Cucuta
  • Ibis Cúcuta Hotel Hotel
  • Ibis Cúcuta Hotel San José de Cúcuta
  • Ibis Cúcuta Hotel Hotel San José de Cúcuta

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