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AC Hotel by Marriott San Jose Downtown

3.5 star property

Choose dates to view prices

Photo gallery for AC Hotel by Marriott San Jose Downtown

Lobby
Reception
Outdoor pool
Front of property - evening/night
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
350 West Santa Clara Street, San Jose, CA, 95113
  • SAP Center at San Jose
    ‪5 min walk‬
  • San Jose McEnery Convention Center
    ‪11 min walk‬
  • CSU San Jose State University
    ‪16 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed

  • 245 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (Hearing Accessible)

In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 245 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 King Bed

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Bedroom

  • 517 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds

  • 246 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

AC Hotel by Marriott San Jose Downtown

3.5-star hotel in Downtown San Jose
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
AC Hotel by Marriott San Jose Downtown offers 204 accommodations with safes and complimentary bottled water. Smart televisions come with digital channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
AC Hotel by Marriott San Jose Downtown features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a terrace, gift shops/newsstands, and coffee/tea in a common area. Onsite parking is available (surcharge), along with a car charging station.

AC Hotel by Marriott San Jose Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7 AM and 11 AM.
AC Hotel by Marriott San Jose Downtown has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 23 for adults and USD 11.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 23 for adults and USD 11.50 for children
  • Self parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ac San Jose Downtown
Ac By Marriott Jose Jose
AC Hotel by Marriott San Jose Downtown Hotel
AC Hotel by Marriott San Jose Downtown San Jose
AC Hotel by Marriott San Jose Downtown Hotel San Jose

AC Hotel by Marriott San Jose Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1000 reviews
Rating 8 - Good. 178 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kristianna

Stayed 1 night in Feb 2025

10/10 Excellent

Yvette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for SAP center concert.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Gabriel

Stayed 1 night in Feb 2025

10/10 Excellent

Serena Yin K

Stayed 1 night in Feb 2025

8/10 Good

michele, santa maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel. The only staff we saw was 1 lady checking in. It was pretty much a ghost town. No one for valet and had to self park which is ok but how the parking lot is set up it's really hard to get your luggage to your car when checking out. The garage offers only stairs and it would be nice if there was an elevator to help get your luggage to the 3rd floor or a parking area on the outside to load your car back up. The beds were uncomfortable and the room was hot. We couldn't get the ac to work. I don't know if they put us in a room that wasn't great because I booked the room through Expedia and not direct.
Stayed 1 night in Feb 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2025

10/10 Excellent

Kelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time to the property. We came for a hockey game. We loved how close it was to the stadium. We had a room that was very large and had every amenity that we needed. The only drawback is that they don’t do valet parking because they have a separate parking structure that is privately owned next to it. So we had to bring all our luggage across the parking structure to the hotel, which was a bit of a pain. We also brought our dog which was allowed and we were grateful for that - it was $50 extra. We will return to this hotel next year due to the location, the room, and staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Farrah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
All great
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service would be awesome
Stayed 1 night in Feb 2025

10/10 Excellent

Arturo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I go to San Jose for a sharks. Great location. It's overall a great hotel.
Stayed 1 night in Feb 2025

8/10 Good

Phillip

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paolo

Stayed 1 night in Jan 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Liked cleanliness and water stations to fill up water bottles. Didn’t like the bed. Too hard. Not happy with inconsistent information from front desk staff regarding paying for parking. I was charged for it before leaving even though I had been told to pay when leaving the garage. I had to ask about it when checking out. I also didn’t like that I was charged for my stay before I even got there when I was supposed to pay upon arrival. And why was I charged more than Expedia said it would cost?
Stayed 2 nights in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the location of this hotel from the SAP Centre. It was a beautiful walk through downtown. We do wish however the lounge had a little more variety for food options that is all
Stayed 2 nights in Jan 2025

6/10 Okay

Chris

Business traveler
Liked: Room comfort
Disliked: Cleanliness

Underwhelming experience given the price

Given the price compared to others in the area in downtown SJ, I was expecting this to be a lot more higher end experience. My room had hair everywhere in the floor of the bathroom, and dirt in the corners of the room.
Stayed 1 night in Jan 2025

10/10 Excellent

Christina

Traveled with partner
Liked: Staff & service, property conditions & facilities
It meant all our needs
Stayed 1 night in Feb 2025

10/10 Excellent

Lucy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect area and the hotel was absolutely adorable. So spacious, really good price for what we got.

10/10 Excellent

STEPHEN

Traveled with family
Great stay , great staff, loved the beds !
Stayed 1 night in Jan 2025

8/10 Good

MONIQUE

Stayed 2 nights in Jan 2025

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024