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AC Hotel by Marriott San Jose Downtown

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel by Marriott San Jose Downtown

Lobby
Reception
Lounge
Outdoor pool
Room, Multiple Beds | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Pool
    Pool

Explore the area

Map
350 West Santa Clara Street, San Jose, CA, 95113
  • San Pedro Square
    5 min walk
  • SAP Center at San Jose
    5 min walk
  • San Jose Center for the Performing Arts
    8 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    6 min drive

Room options

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed

  • 245 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 245 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 King Bed

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 King Bed (Mobility Accessible, Tub)

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Bedroom

  • 517 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds

  • 246 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place San Jose/Downtown

Breakfast included
Pet friendly
Free WiFi
Air conditioning
4.2 out of 5, Very Good, (1019)
The price is $168
per night
includes taxes & fees
Dec 7 - Dec 8
Hyatt Place San Jose/Downtown

About this property

AC Hotel by Marriott San Jose Downtown

3.5-star hotel in Downtown San Jose
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
AC Hotel by Marriott San Jose Downtown offers 204 accommodations with safes and complimentary bottled water. Smart televisions come with digital channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
AC Hotel by Marriott San Jose Downtown features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a terrace, gift shops/newsstands, and coffee/tea in a common area. Onsite parking is available (surcharge), along with a car charging station.

AC Hotel by Marriott San Jose Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7 AM and 11 AM.
AC Hotel by Marriott San Jose Downtown has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 23 for adults and USD 11.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 23 for adults and USD 11.50 for children
  • Self parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ac San Jose Downtown
Ac By Marriott Jose Jose
AC Hotel by Marriott San Jose Downtown Hotel
AC Hotel by Marriott San Jose Downtown San Jose
AC Hotel by Marriott San Jose Downtown Hotel San Jose

AC Hotel by Marriott San Jose Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1000 reviews" "
Rating 8 - Good. 197 out of 1000 reviews" "
Rating 6 - Okay. 89 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 50 out of 1000 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Enedino, Eureka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking space
Stayed 1 night in Aug 2024

10/10 Excellent

Asha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness
none
Stayed 1 night in Aug 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nathaniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, from the time we checked in we had a very enjoyable and experience. . I would definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and clean would recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Mertin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Claudia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was not super happy that my parking ticket was not stamped and even though I was refunded i was not happy I got a charge for 3 day parking which total $85 when I have only stayed for 1 night .
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good location
Liked the area and it was in a great location, close to San Pedro square. We requested a few items for the room that we never received, but overall was a good stay. Very nice employees. The pool was not what I expected but it was nice to have it to ourselves.
Stayed 1 night in Aug 2024

10/10 Excellent

Gilbert

Stayed 2 nights in Jul 2024

10/10 Excellent

Araceli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jul 2024

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Everything was good except for the AC we traveled from the coast which usually runs around 56-62 degrees and the AC in the room wouldn’t go under 67. That was too hot for us to be comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, very clean. It seems like there’s sound proof walls because even though the hotel is next to the freeway, we heard no noise. Very quiet and comfortable beds. Definitely booking again in the future.
Stayed 1 night in Jul 2024

8/10 Good

Lisa

Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Stayed 1 night in Jul 2024

10/10 Excellent

Anahys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
happy customer
Stayed 1 night in Jul 2024

10/10 Excellent

Marli

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I never leave reviews but I will here, customers service was excellent since the start, they explained how the parking works, it was a 5 min walk to the Sap center. I needed more towels and the person was already in my door when i got out of the elevator, very Good service. I will definitely return to this hotel. The only down side for me they dont sell snacks, i didn't see any other then this love it..Recommend it
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Clean hotel near walking distance to SAP center. Staff is very friendly easy check in and out
Stayed 1 night in Jul 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, close to the Sap center plus points on that, quiet and large room and bed, will definitely stay here again
Stayed 1 night in Jul 2024

4/10 Poor

Riley

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk Check in person was awful. They were answering the phone instead of helping the line of people waiting to check in. Then once I finally went to check in the lady didn’t even ask any questions and didn’t see my reservation and charged me for a room I already paid for. I was also charged twice by their parking garage as well and had to call back to get refunded for both. Great location if you’re going to a concert but not great customer service.
Stayed 1 night in Jul 2024

6/10 Okay

Iveth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a perfect place to go to SAP events
Stayed 1 night in Jul 2024