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Balmoral Hotel San José CR, Historic District

3.5 star property

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Photo gallery for Balmoral Hotel San José CR, Historic District

Flat-screen TV
Suite Belford | In-room safe, desk, laptop workspace, soundproofing
Family Suite | Living room | Flat-screen TV
Exterior
Presidential Suite | In-room safe, desk, laptop workspace, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Air conditioning

Explore the area

Map
Central Ave, between 7th and 9th St, San José, San Jose, 3344-1000
  • Morazan Park
    ‪3 min walk‬
  • National Theater
    ‪3 min walk‬
  • National Museum of Costa Rica
    ‪5 min walk‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe

Deluxe | In-room safe, desk, laptop workspace, soundproofing

Deluxe

  • City view
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, soundproofing

Junior Suite

  • City view
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, laptop workspace, soundproofing

Presidential Suite

  • 861 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Belford

Suite Belford | In-room safe, desk, laptop workspace, soundproofing

Suite Belford

  • City view
  • 797 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room (Plus)

Standard Room (Plus) | In-room safe, desk, laptop workspace, soundproofing

Standard Room (Plus)

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Plus

Deluxe Plus | In-room safe, desk, laptop workspace, soundproofing

Deluxe Plus

  • City view
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite

Family Suite | Living room | Flat-screen TV

Family Suite

  • City view
  • 969 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Superior Plus

Superior Plus | In-room safe, desk, laptop workspace, soundproofing

Superior Plus

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for Suite 514

Suite 514 | In-room safe, desk, laptop workspace, soundproofing

Suite 514

  • City view
  • 428 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Gales

Suite Gales | In-room safe, desk, laptop workspace, soundproofing

Suite Gales

  • City view
  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior

Superior | In-room safe, desk, laptop workspace, soundproofing

Superior

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Balmoral Hotel San José CR, Historic District

3.5-star hotel in Carmen
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free breakfast (local cuisine), free WiFi in public areas, and free valet parking are also provided. Additionally, 2 coffee shops/cafes, a 24-hour business center, and a conference center are onsite.
Balmoral Hotel San José CR, Historic District offers 119 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at the hotel's restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 7 meeting rooms. Event facilities measuring 5909 square feet (549 square meters) include a conference center. This Art Deco hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Balmoral Hotel San José CR, Historic District is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 6:00 AM and 11:00 AM.
EL PATIO DEL BALMORAL - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured, covered valet parking on site
  • Limited onsite parking

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 11:00 AM
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • EL PATIO DEL BALMORAL

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (5,909 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1955
  • Double-glazed windows
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: USD 15 (one-way)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Balmoral Hotel
Balmoral Hotel San Jose
Balmoral San Jose
Hotel Balmoral

Balmoral Hotel San José CR, Historic District Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 408 out of 1001 reviews
Rating 8 - Good. 314 out of 1001 reviews
Rating 6 - Okay. 161 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

S Ashley

Stayed 1 night in Jan 2025

4/10 Poor

Aida

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

6/10 Okay

Gil

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is more like a 2 star hotel. Quite outdated. The pictures were probably taken several years ago. I would not recommend coming with young kids
Stayed 1 night in Dec 2024

10/10 Excellent

cecile, bettendorf

.
Stayed 2 nights in Dec 2024

4/10 Poor

richard

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Yancin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing hotel love it
Stayed 5 nights in Dec 2024

10/10 Excellent

Shashank

Stayed 2 nights in Nov 2024

2/10 Terrible

ashley

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not the best place to stay. I think they put me in the basement. There were no windows, the AC worked sometimes- I never knew when it would turn on. Very noisy. The hair dryer is from the 1980s and it was melting when I turned it on high!! So I didn’t get to use that. The bed was okay. They advertise 2 restaurant and a bar and coffee all day. Nope. I didn’t have a coffee maker in my room, the only way to get coffee if if I go to the restaurant. So I was very grumpy. There was supposed to be a little “cafe” to get snacks and drink but it was closed and so was the restaurant and bar. I did not feel safe walking around downtown as a female solo traveler. Just don’t go out at night and don’t wear anything flashy. The only thing good I can say is the front desk and staff were very nice and friendly.
Stayed 2 nights in Dec 2024

6/10 Okay

Sadie

Traveled with partner
Fine for the night after getting in late to San Jose. Our key kept on not working. Front desk was held up and took 30 minutes to check in AND check out and had to wait about as long to get them to come up and fix our door.
Stayed 1 night in Dec 2024

10/10 Excellent

Agnes

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Dewi

Stayed 1 night in Dec 2024

6/10 Okay

David, Douglasville

Liked: Staff & service
Disliked: Cleanliness, amenities
I have been staying at this hotel for many years it’s a great hotel but they need to get back the way it was before.breakfast was not good the way it was they had a breakfast buffet back in the days they give you four choices to pick from which is not good also the a/c was not working good not as cold.but all said the location and shops restaurants is great I will stay there again but the management needs to work on the little things.
Stayed 1 night in Dec 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Jorge

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Front desk service was rude to my father multiple times. Zero respect shown to this customer. Even tried to buy a cole zero at the front desk and was unable to. Watch the camera video as we waited over ten minutes and were never sold the beverage we requested. Also told there was no parking for our 2025 land cruiser. The garage help desk men were nice but the front reception men were the worst we have ever experienced. Will not return to be treated so poorly
Stayed 1 night in Dec 2024

8/10 Good

Eva

Stayed 1 night in Dec 2024

2/10 Terrible

Tilak

Stayed 4 nights in Nov 2024

8/10 Good

Valerie

Traveled with group
Liked: Staff & service
Safe hotel. Congenial staff. Service in restaurant was uneven during breakfast. But fine for dinner.
Stayed 1 night in Dec 2024

10/10 Excellent

Nami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to stores, museums, transportation
Stayed 7 nights in Nov 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing more
Stayed 3 nights in Nov 2024

6/10 Okay

Larry, Couva

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Great location. One key per room is unacceptable. The lobby staff needs to be more tourist oriented. No real guidance offered.
Stayed 4 nights in Nov 2024

8/10 Good

david

Liked: Cleanliness, staff & service
Adequate 1 night stay.
Perfectly fine for a one night stay but slightly disappointjng after reading other reviews. Definitely not a 4 star hotel , but not charging 4 star rates so given how expensive Costa Rica is, its quite reasonably priced. Staff were friendly enough and the room clean, though I got a disabled room for some reason , with the only window facing the atrium which was a little noisy late on and early in the morning. The wifi also dropped out frequently. The restaurant has a great street front location but few , not tasty, vegetarian options, and breakfast is ordered from a menu with a strict one of 4 options only ( including vegetarian) Entry to the hotel late at night is through the garage by ringing a bell which I found a little odd.
Stayed 1 night in Nov 2024