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Barceló San José

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Barceló San José

Outdoor pool
Interior entrance
Front of property
Premium bedding, minibar, in-room safe, desk
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Free airport shuttle

Explore the area

Map
Autopista General Canas 3km, El Robledal - La Uruca, San José, San Jose, 458-1150
  • Estadio Nacional
    3 min drive
  • Sabana Park
    3 min drive
  • Museum of Costa Rican Art
    4 min drive
  • San José (SYQ-Tobías Bolaños Intl.)
    14 min drive

Room options

View all photos for Premium Room (Superior Level)

Premium bedding, minibar, in-room safe, desk

Premium Room (Superior Level)

  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Single Room (Premium Level)

Superior Single Room (Premium Level) | Premium bedding, minibar, in-room safe, desk

Superior Single Room (Premium Level)

  • Sleeps 1
  • 1 King Bed

View all photos for Premium Suite (Level)

Premium bedding, minibar, in-room safe, desk

Premium Suite (Level)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master) | Premium bedding, minibar, in-room safe, desk

Suite (Master)

  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

View all photos for Double Room Single Use

Premium bedding, minibar, in-room safe, desk

Double Room Single Use

  • Sleeps 1
  • 1 King Bed

Similar properties

Exterior

Radisson San Jose-Costa Rica

Pool
Breakfast included
Kids pool
Parking included
4.3 out of 5, Excellent, (1043)
Radisson San Jose-Costa Rica

About this property

Barceló San José

4-star hotel in Uruca
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free airport pick-up are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Barceló San José offers 254 accommodations with minibars and safes. Beds feature premium bedding. 43-inch LED televisions come with premium satellite channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
In addition to a full-service spa, Barceló San José features outdoor tennis courts and an outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 17 meeting rooms. This business-friendly hotel also offers a children's pool, a fitness center, and a sauna. A shuttle from the airport to the hotel is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Barceló San José is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Barceló San José has 3 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport pick-up shuttle at scheduled times and on request
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 19 for adults and USD 19 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact this property at least 36 hours prior to arrival to arrange airport shuttle pickup.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 19 for adults and USD 19 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Palacio
Barcelo Palacio Hotel
Barcelo Palacio Hotel San Jose
Barcelo Palacio San Jose
Barcelo San Jose
Barcelo San Jose Palacio
Palacio Barcelo
Palacio San Jose
San Jose Barcelo Palacio
San Jose Palacio Barcelo
Barcelo Palacio Hotel Costa Rica
Barcelo San Jose Palacio Costa Rica
Barcelo San Jose Palacio Hotel San Jose
Barcelo San Jose Palacio Hotel
San Jose Barcelo
Barceló San José Hotel San Jose
Barceló San José Hotel
Barceló San José San Jose
Barceló San José Hotel
Barceló San José San José
Barceló San José Hotel San José

Barceló San José Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1030 out of 1582 reviews" "
Rating 8 - Good. 314 out of 1582 reviews" "
Rating 6 - Okay. 125 out of 1582 reviews" "
Rating 4 - Poor. 51 out of 1582 reviews" "
Rating 2 - Terrible. 62 out of 1582 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Loredana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Gloria

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Kiflom, Henderson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is good. They don't get us from airport even though they said it is available. It cost us extra money
Stayed 7 nights in Aug 2024

6/10 Okay

Angel

Business traveler
Liked: Cleanliness, amenities
Es primera vez que me dan una hab sin ninguna toalla ni siquiera pada manos, lo peor es que la solicite temprano, fui al gym y retorne 1 hora 10 min y aun no las subian, tuve que bajar a recepcion a pedir una
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and amenities were as good as ever! My SJO go to!
Stayed 1 night in Aug 2024

10/10 Excellent

Stanislause

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

6/10 Okay

Luis

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Check-in was a breeze at 0130 am. We had a decent room with a large balcony on the first floor. The bed was comfy and the amenities were very basic. Due to housekeeping issues, we were later moved to a suite, which we appreciate. The very spacious suite also had a comfy bed, but this time with L'occitaine brand amenities. The Poas Suite has a much smaller veranda than our first room, but we thoroughly enjoyed it! The grounds around the hotel are gorgeous! The pool is NOT heated and was too cold to get in, but it was very enjoyable to sit around in the hammocks provided. There is also a lush garden with a walking path to see the local flora that has labels with the names of the plans for educational purposes. The small gym has various equipment as well as a jacuzzi for about 6 people. The men's and women's dressing rooms both have a wet and dry sauna as well as showers and bathrooms. I thought the hotel itself was a bit old-looking but was still very nice. The service of the hotel was most lacking. The carpeting of the hallway leading to our room always needed a vacuum. The housekeeping of the rooms was never consistent - sometimes they would throw the trash, sometimes not. Used toilet paper rolls and face tissue boxes were not replaced. The front desk staff tried to be as accommodating as possible but were never very friendly. The staff at Anfora restaurant were not attentive. YORLENY - from the omelet station was an absolute gem.
Stayed 7 nights in Aug 2024

6/10 Okay

'wil

Business traveler
Check in could be more effective
The check in is always a long dragged out process , it seems , there is always 15 to 20 minutes wait to get your keys
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Stayed 1 night in Aug 2024

8/10 Good

Edward, Spring

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location nice staff
Stayed 3 nights in Aug 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service
This hotel used to be the premier business place in CR back in 2003 when I first stayed here, Since then, it now caters less to business patrons and more to the international travel crowd. the hotel is very classic with lots of rich wood tones and great landscaping. the pool is nice and clean, and the staff super friendly. The breakfast buffet is very nice with many options available. Unfortunately, it's starting to show its age and the rooms could use an upgrade, especially the showers. Over all it's a great bargain.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Cadine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff and dining staff were very welcoming. The room had only one towel for 3 guests. We had to continuously ask for towels and wash cloth which took over 24 hrs to receive any.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff and clean.
Stayed 2 nights in Aug 2024

2/10 Terrible

Stephen

Business traveler
Disliked: Cleanliness, staff & service
This is the worst hotel I have stayed at in a very long time. The staff are not at all attentive. I sat at breakfast 7 days in a row and not once was I ever covered a napkin or coffee. The complete hotel is run by 15 year olds with a chip on their shoulder. The whole hotel smells damp and moldy. I’ll never stay here again.
Stayed 7 nights in Aug 2024

6/10 Okay

Alonso

Stayed 1 night in Aug 2024

8/10 Good

JESSICA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at the hotel was pleasant my only complaint is the communications through the app to book airport to hotel transportation wasn’t successful the hotel never got the messages .
Stayed 4 nights in Aug 2024

6/10 Okay

Chance

Traveled with group
Liked: Cleanliness, property conditions & facilities
Overall, the quality of the building and rooms are great . However, we arrived a couple of hours early and were told we could not check in until 14:00. We had expected to wait but when we returned to check in, our rooms were still not ready. We waited another hour and a half but the rooms still hadn't been cleaned. Finally, one of our rooms were ready. About an hour and a half later, the other room had been cleaned so I checked in. There were no towels so I had to wait another hour for those. When we suggested a free breakfast for the inconvenience, we were told no, just free coffee. I was very satisfied with the quality of the room excluding some minor irritations. For example, the bath door is on the opposite side of the faucet so you have to get in the tub to turn on the water. There's no mechanism to lift the drain plug so you have to try to pry it back up with your bare hands. The remote for the TV was not entirely functional and the TV doesn't include any streaming options. Also, one of the locks on thw door gets stuck. It took me about 5 minutes to figure out how to get it to open again. There was a slight opening in the window that I could not get to shut entirely so outside noise filtered in more. And, the cordless phone did not work. Like I said, these are all minor irritants except for the check-in situation. Room service food was subpar. Also, when I ordered, whoever picked up just put the phone down, not on hold, without even greeting me.
Stayed 1 night in Aug 2024

10/10 Excellent

KHALID, NORTH MASSAPEQUA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic ambience, garden surroundings, great staff, good retaurants. However property and rooms need some updates
Stayed 2 nights in Aug 2024

10/10 Excellent

Ashley Ariana

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2024

8/10 Good

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room doesn’t seem 5 star.
Stayed 1 night in May 2024

6/10 Okay

Nick

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Some nice things: The rooms and property were comfortable and clean, albeit dated in their style. The evening live pianists were wonderful. The on-sight gardens and pool were lovely. The staff was generally very nice to us. A few noteworthy cons: (1) The main restaurant was frustrating. With few diners, you might wait 10 minutes or 40 minutes for the same order. One night they're out of pizza (1/4 of the menu). No French onion soup. They're out of salad dressing (!) tonight, but here's the $20 salad you ordered anyway. There was a buffet one night, but they don't know when it's coming back. Oh, now there is a buffet but it's only for this tour group. There's no predictability to these things, and the hotel is isolated so you're out of luck finding other stuff. To pay for the food you go to a plexiglass-walled bank-teller window, give your room number again (you gave it on arrival), and despite all the room-tracking they still don't know that you're reservation was supposed to include a food discount. (2) There is a strange VIP lounge on the top floor that our reservation gave us access to. There's always someone working there to take your room number. There are some finger food, coffee machine, etc. Don't you dare try to take a banana or a coffee cup out of that small area to consume in your own room. Not allowed. What about a tea bag and a paper to-go cup? Could I take that out of the VIP area? After a solemn pause for consideration, I was told "yes." (3) Horrible Wi-Fi
Stayed 8 nights in Aug 2024

6/10 Okay

Matheus

Liked: Cleanliness, property conditions & facilities
My room wasn't ready in time and they didn't pick me up at the airport, even though they said they would. I waited 30 minutes extra and after calling them, they would say that they were coming in 20, always. I also saw small cockroaches in the bathroom at night. Other than that it's a beautiful place.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property well staffed, reacted with enthusiasm to every request.
Stayed 3 nights in Aug 2024

10/10 Excellent

Randolph

Stayed 1 night in May 2024