Barceló San José

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Barceló San José

Outdoor pool
Meeting facility
Interior entrance
Premium bedding, minibar, in-room safe, desk
Gift shop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Free airport shuttle
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
Autopista General Canas 3km, El Robledal - La Uruca, San José, San Jose, 458-1150
  • Estadio Nacional
    ‪3 min drive‬
  • Sabana Park
    ‪3 min drive‬
  • Museum of Costa Rican Art
    ‪4 min drive‬
  • San José (SYQ-Tobías Bolaños Intl.)
    ‪14 min drive‬

Room options

Premium Room (Superior Level)

  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Room

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Single Room (Premium Level)

  • Sleeps 1
  • 1 King Bed

Premium Suite (Level)

  • Sleeps 2
  • 1 King Bed

Suite (Master)

  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

Double Room Single Use

  • Sleeps 1
  • 1 King Bed

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About this property

Barceló San José

4-star hotel in Uruca
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free airport pick-up are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Barceló San José offers 254 accommodations with minibars and safes. Beds feature premium bedding. 43-inch LED televisions come with premium satellite channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
In addition to a full-service spa, Barceló San José features outdoor tennis courts and an outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 17 meeting rooms. This business-friendly hotel also offers a children's pool, a fitness center, and a sauna. A shuttle from the airport to the hotel is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Barceló San José is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Barceló San José has 3 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport pick-up shuttle at scheduled times and on request
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 19 for adults and USD 19 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact this property at least 36 hours prior to arrival to arrange airport shuttle pickup.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 19 for adults and USD 19 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Palacio
Barcelo Palacio Hotel
Barcelo Palacio Hotel San Jose
Barcelo Palacio San Jose
Barcelo San Jose
Barcelo San Jose Palacio
Palacio Barcelo
Palacio San Jose
San Jose Barcelo Palacio
San Jose Palacio Barcelo
Barcelo Palacio Hotel Costa Rica
Barcelo San Jose Palacio Costa Rica
Barcelo San Jose Palacio Hotel San Jose
Barcelo San Jose Palacio Hotel
San Jose Barcelo
Barceló San José Hotel San Jose
Barceló San José Hotel
Barceló San José San Jose
Barceló San José Hotel
Barceló San José San José
Barceló San José Hotel San José

Barceló San José Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1046 out of 1605 reviews" "
Rating 8 - Good. 312 out of 1605 reviews" "
Rating 6 - Okay. 128 out of 1605 reviews" "
Rating 4 - Poor. 52 out of 1605 reviews" "
Rating 2 - Terrible. 67 out of 1605 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lena B

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prompt service, friendly staff, close to airport, great amenities.
Stayed 6 nights in Oct 2024

4/10 Poor

Tyler

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
It was okay... The shower leaked badly onto the bathroom floor, I had to pay extra any time someone visited me at the hotel, no one stayed the night with me, but I got charged for visitations, which was absolutely ridiculous. I will never go back to this property.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and ground are excellent. Also, the restaurant and breakfast buffet are delicious.
Stayed 4 nights in Oct 2024

4/10 Poor

Stephen, DeMotte

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I have always stayed here and it has been geat but recently they are different. Must be under new management. I asked them to print a document and they charged me $40.00. Crazy. I asked why and the woman only said that her manager said to charge me that much. I explained that I had always stayed there but I would never again because of this and she simply said, "ok". Typical of the Costa Rican culture to take what they can in the moment but I expected more from Barcelo. Adios!
Stayed 2 nights in Oct 2024

2/10 Terrible

calvin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator was broken and staff said that it works but it don’t so I had to climb the stairs and my key didn’t work so I had to make several trips up and down the stairs . When pull g up front to check in the man in front would not allow me to unload my luggage and was rudely told to do that out back , I don’t know why you can’t check in from the front but even the desk people were rude, I would not recommend this hotel to anyone ever and Expedia should remove them from their site .
Stayed 3 nights in Oct 2024

10/10 Excellent

Heiner

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to airport and the staff at this hotel are fantastic!!! The Staff at the front desk Analucia, Kenia and Stacy were incredibly kind, patient and helpful. They helped me during a time of great personal stress (Hurricane Milton). I was forced to stay at the hotel because my flight was canceled in the US. During my stay the really supported me while the hurricane devastated my home state of Florida. 5 stars for the hotel staff!!!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Dhanmattie

Traveled with partner
Liked: Amenities, property conditions & facilities
Clean and friendly staff and very convenient
Stayed 5 nights in Oct 2024

10/10 Excellent

Sathiyabalan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property
Stayed 6 nights in Oct 2024

10/10 Excellent

Stephen, DeMotte

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here everytime. Excellent place.
Stayed 1 night in Oct 2024

8/10 Good

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, great location. Free parking.
Stayed 1 night in Oct 2024

10/10 Excellent

Sheila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing! Amazing staff and the location is definitely close to the city. Will book again
Stayed 7 nights in Oct 2024

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I gave a 2 star at staff and service because the people at the front desk seemed like they did not want to help they seemed bothered.
Stayed 3 nights in Oct 2024

8/10 Good

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No facial towel provided
Stayed 1 night in Oct 2024

8/10 Good

Sha-Quanna

Liked: Cleanliness
Very nice very clean. Will return
Stayed 4 nights in Oct 2024

10/10 Excellent

Alonso

Stayed 2 nights in Sep 2024

10/10 Excellent

Jalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing however four or five and I stayed on near the elevator they were doing some work and every morning I heard banging like a hammer. Other than that my stat was wonderful
Stayed 2 nights in Oct 2024

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. Quiet, comfortable and eco friendly.
Stayed 4 nights in Aug 2024

8/10 Good

Vincent

I enjoyed my stay here although the hotel definitely has its limitations. It's not convenient walking distance to much in San Jose. The restaurants are average but menus are prettty limited. The grounds are well kept and the lobby staff are all very friendly and professional, as well as the restaurant staff members. My one sort of inconvenience I had was with the housekeeping: I was out of my room all day on one of the days and returned at 5pm to no housekeeping to the room. I got a knock on the door at 5:15 and asked if she could come back in 5 minutes as I was willing to leave the room to allow her to clean but needed to gather my things. Her response was a flat out "no" which ive never encountered at any hotel before as a guest. But besides that incident everything else went smoothly and it didn't hamper the overall good experience of the hotel. Extra points go the bartender and staff at the hotel bar. They were excellent.
Stayed 4 nights in Oct 2024

8/10 Good

Marlen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Servicio VIP
Me encanta la comodidad en las habitaciones, la limpieza, el gym, la piscina y el parqueo gratis, solo que hubo un inconveniente con el VIP con el que reservamos la habitación premium, en el hotel no lo sabian y tuve que mostrar los detalles de mi reserva para que me cambiaran a la habitación correcta y además tuve que regresar a recepción para que me activaran la tarjeta que permite entrar a la cafetería del 6to piso, ni siquiera recibí una palabra de disculpas o algún trato VIP.
Stayed 2 nights in Oct 2024

10/10 Excellent

ILDEFONSO, joliet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gardens are so nice, views to the city from restaurants, great, and personal so friendly.
Stayed 4 nights in Sep 2024

10/10 Excellent

Fernando Juan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Hotel! Very Clean. Staff was helpful and informative. Wonderful stay for 10 days. Breakfast each morning was included and was delicious.
Stayed 9 nights in Sep 2024

10/10 Excellent

Krista

Stayed 3 nights in Jul 2024

6/10 Okay

Ali, San Diego

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
I was coming to this hotel for more than 10 years. Its unfortunate to see how it is going down the tube. Basically the hotel is running on less than min staffs including reception area, rwstaurant staffs...etc. The existing staffs are not friendly anymore and no pura vida vibe anymore. Not sure if its economical problems or management issues but it seems like they are cutting back corners from everywhere. Would not stay here anymore!
Stayed 1 night in Sep 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel use to be 4 stars but it is struggling. Woke up in the morning after heavy rain and a corner of the room was soaking wet. By the looks of the carpet this was not a one time thing. The food is just so so I would be reluctant to eat anything except for the breakfast. Not sure what’s going on with the hotel.
Stayed 1 night in Sep 2024