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Barceló San José

4.0 star property

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Photo gallery for Barceló San José

Outdoor pool
Aerial view
Restaurant
Premium bedding, minibar, in-room safe, desk
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Free airport shuttle

Explore the area

Map
Autopista General Canas 3km, El Robledal - La Uruca, San José, San Jose, 458-1150
  • National Stadium of Costa Rica
    ‪14 min walk‬
  • Sabana Park
    ‪16 min walk‬
  • Multiplaza Mall Escazu
    ‪7 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪15 min drive‬

Room options

View all photos for Premium Room (Superior Level)

Premium bedding, minibar, in-room safe, desk

Premium Room (Superior Level)

9.2 out of 10
Wonderful
(25 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

9.0 out of 10
Wonderful
(117 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Single Room (Premium Level)

Premium bedding, minibar, in-room safe, desk

Superior Single Room (Premium Level)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Suite (Level)

Premium bedding, minibar, in-room safe, desk

Premium Suite (Level)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master) | Premium bedding, minibar, in-room safe, desk

Suite (Master)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

View all photos for Double Room Single Use

Premium bedding, minibar, in-room safe, desk

Double Room Single Use

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 1
  • 1 King Bed

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About this property

Barceló San José

4-star hotel in Uruca
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free airport pick-up are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Barceló San José offers 254 accommodations with minibars and safes. Beds feature premium bedding. 43-inch LED televisions come with premium satellite channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
In addition to a full-service spa, Barceló San José features outdoor tennis courts and an outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 17 meeting rooms. This business-friendly hotel also offers a children's pool, a fitness center, and a sauna. A shuttle from the airport to the hotel is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Barceló San José is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Barceló San José has 3 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport pick-up shuttle at scheduled times and on request
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 19 for adults and USD 19 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact this property at least 36 hours prior to arrival to arrange airport shuttle pickup.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 19 for adults and USD 19 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Palacio
Barcelo Palacio Hotel
Barcelo Palacio Hotel San Jose
Barcelo Palacio San Jose
Barcelo San Jose
Barcelo San Jose Palacio
Palacio Barcelo
Palacio San Jose
San Jose Barcelo Palacio
San Jose Palacio Barcelo
Barcelo Palacio Hotel Costa Rica
Barcelo San Jose Palacio Costa Rica
Barcelo San Jose Palacio Hotel San Jose
Barcelo San Jose Palacio Hotel
San Jose Barcelo
Barceló San José Hotel San Jose
Barceló San José Hotel
Barceló San José San Jose
Barceló San José Hotel
Barceló San José San José
Barceló San José Hotel San José

Barceló San José Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1068 out of 1617 reviews
Rating 8 - Good. 318 out of 1617 reviews
Rating 6 - Okay. 115 out of 1617 reviews
Rating 4 - Poor. 46 out of 1617 reviews
Rating 2 - Terrible. 70 out of 1617 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Nadege

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views, nice hotel, food was 7/10 & free shuttle was a plus.
Stayed 3 nights in Apr 2025

4/10 Poor

Afshan

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Not like: property is isolated and not easy to get to any local markets, staff are super unfriendly and untrained, property is old and dated, furniture in the room is old and dated, pool is unheated and cold, lounge has repetitive, unappetizing options, and NO ONE CARES!
Stayed 8 nights in Apr 2025

2/10 Terrible

Jaime

Stayed 6 nights in Apr 2025

10/10 Excellent

JONATHAN

Stayed 4 nights in Apr 2025

8/10 Good

Erik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 5 nights in Apr 2025

10/10 Excellent

Reymundo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

4/10 Poor

Erica

Traveled with family and small children
Disliked: Amenities
No information given to us upon check in not even how to use the elevator with the key. Nothing about dining was mentioned. The buffet was expensive with few options (omelette lady was awesome) room service reluctant to give coffee
Stayed 3 nights in Apr 2025

10/10 Excellent

TRICIA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Good
Stayed 1 night in Mar 2025

8/10 Good

Lillie

Traveled with group, Traveled with family
Liked: Cleanliness

Almost there to five star

Barcelo San Jose is a beautiful hotel we stayed for a total of eight days. Walking around the hotel is an amazing sight to see even with the steep hills down to the tennis court (one was locked). They changed our room to the front of the building right above the main entrance and near the highway which we thought was weired because they had plenty of empty room when we arrived. The hotel isnt near anything so you'll nees to get a car or driver. The staff while professional needs a lot of help, when asking for simple things, even going the extra mile to translate using my phone they seemed to act as if they'd never seen certain type of people in there hotel. Maybe because I was American but i noticed they would at least try with other people. They offered a service and whenI went to enquire I was swarmed by five employees. Each confused as to why I was there as if I walked off the street. When ordering food it would either take two hours for room service and it would be wrong. We went to the breakfast downstairs and couldn't get just a simple request on how we wanted our eggs made but watched as other people who spoke English get what they wanted and lunch by the pool the food was pretty decent but I would not get the burger. Then while taking a shower the tube burst sprayingnwater everywhere. Thankfully they arrived quickly to fix it.
Stayed 8 nights in Apr 2025

10/10 Excellent

Bernadette

Stayed 2 nights in Apr 2025

2/10 Terrible

Richard

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the absolute worst property I’ve ever stayed at. The food was poor outside of breakfast. The staff wasn’t helpful, the pool was dirty the restaurant staff didn’t change gloves or anything. The area was run down and the staff couldn’t even help us with getting any activities even though they had a tour and activity desk. Will not recommend this to anyone. We had to go out and rent a vehicle to go out and find things to do. Absolute waste of money on that Hotel. We not go back
Stayed 4 nights in Apr 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will be back

I loved this hotel. The buffet was amazing. The others hotels we visited during our trip paled in comparison
Stayed 2 nights in Mar 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service
El servicio muy bueno todo muy limpio, las condiciones del hotel están bien pero en mi baño cada ves que uno tomaba una ducha salía agua por todas partes, el desayuno no era bueno había mucho pero nada era bueno mucha de la comida no era fresca.
Stayed 2 nights in Apr 2025

8/10 Good

Alan

Business traveler
Liked: Staff & service, room comfort

Stately

Stately hotel with some age. Service is great especially for vip suites. Mattresses are old but clean. Always a good stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Jatna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience, i will come back, very Coformtable
Stayed 2 nights in Mar 2025

10/10 Excellent

Fabian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es excelente. Muy bien equipado
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy M

Stayed 2 nights in Apr 2025

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Rick, Bismarck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Dawn

Stayed 2 nights in Mar 2025

8/10 Good

Carey

Stayed 2 nights in Mar 2025

6/10 Okay

Shannon

Over priced - accommodations were fine

Hotel was fine, the only restaurant that was open was the bar, the food was subpar. The hotel was overpriced for what it was. Bathroom was very outdated.
Stayed 1 night in Apr 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Clean and safe I enjoyed it very much
Stayed 3 nights in Apr 2025