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City Express by Marriott San Jose Costa Rica

3.0 star property

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Photo gallery for City Express by Marriott San Jose Costa Rica

Room, 2 Double Beds, Non Smoking | Down comforters, in-room safe, desk, iron/ironing board
32-inch flat-screen TV with cable channels, TV
Room, 1 Queen Bed | Down comforters, in-room safe, desk, iron/ironing board
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
Diagonal a McDonalds, del Centro Comercial Real Cariari, Ulloa, Heredia, 40101
  • Plaza Real Cariari
    ‪3 min walk‬
  • Costa Rica Convention Center
    ‪13 min walk‬
  • Multiplaza Mall Escazu
    ‪9 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Down comforters, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Down comforters, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Down comforters, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Twin Bed

Room, 1 Twin Bed | Down comforters, in-room safe, desk, iron/ironing board

Room, 1 Twin Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

City Express by Marriott San Jose Costa Rica

3-star hotel in Ciudad Cariari
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
City Express by Marriott San Jose Costa Rica offers 134 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ulloa hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision. Guests under 13 years old are not allowed in the fitness facility.

A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center and meeting rooms. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

City Express by Marriott San Jose Costa Rica is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 5:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
Guests under 13 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Jose Aeropuerto Hotel
Jose Aeropuerto Hotel City Express San
City Express San Jose Airport Hotel San Antonio de Belen
City Express San Jose Airport Hotel
City Express San Jose Airport San Antonio de Belen
City Express San Jose Airport
City Express San Jose Airport Hotel Ciudad Cariari
City Express San Jose Airport Ciudad Cariari

City Express by Marriott San Jose Costa Rica Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 480 out of 1000 reviews
Rating 8 - Good. 333 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

William

Awesome
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
It’s my favorite of the hotel chains in the central Valley
Stayed 1 night in Feb 2025

6/10 Okay

Martin

Business traveler
Liked: Cleanliness
Disliked: Amenities
Cheaper options just as close to airport. Would look for hotel offering better value next time
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, amenities
Very nice people, that’s all round the staff is great. The buffet is wonderful and I’m very happy with the different areas you can go to to sit down with your iPad and work
Stayed 4 nights in Feb 2025

10/10 Excellent

Kurt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great all around!
Stayed 1 night in Feb 2025

8/10 Good

wade

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Mario

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect.
Stayed 1 night in Feb 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service
Fast service. Great
Stayed 1 night in Feb 2025

10/10 Excellent

Ezekiel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hit all of the boxes and was very clean. Loved the breakfast options and walk ability.
Stayed 1 night in Feb 2025

10/10 Excellent

Evangeline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!easy parking..near to the restaurant and mall..staff are nice and helpful…7 to 10 minutes to the airport…
Stayed 3 nights in Jan 2025

10/10 Excellent

William

Great place. Great staff and very accommodating. Enjoy the buffet and I love the area in Heredia Costa Rica.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super kind, very profesional and helpful. Modern, clean and comfortable rooms.
Stayed 1 night in Feb 2025

6/10 Okay

NICHOLAS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

6/10 Okay

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was ok for one night but not good access for shopping
Stayed 1 night in Feb 2025

8/10 Good

Newton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent
Stayed 4 nights in Feb 2025

6/10 Okay

Susan

Traveled with family
Disliked: Amenities
There was a horrible sewage odor in our room and hallway when we arrived at the hotel. We had one bath towel and one hand towel. We had to ask the desk for two more towels and never got any wash cloths. On the positive side, the staff were friendly and the breakfast was good.
Stayed 1 night in Feb 2025

8/10 Good

Veronica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was conveniently located, comfortable bed, small workout gym perfect for traveling and offered a good buffet style breakfast. Unfortunately it was not clear that the shuttle needed to be arranged in advance or else it was not available. I arrived at 1 am thinking I had transportation but had to call a taxi. Otherwise, I was pleased with all the other services.
Stayed 1 night in Feb 2025

8/10 Good

Kirk, Whitehorse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here because it was close to the airport. Would stay again
Stayed 1 night in Feb 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great for an early morning flight departure.
Stayed 1 night in Feb 2025

8/10 Good

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quick stay for us near the airport. Our flight landed after 11pm so we came here for the evening. Check in was fast and all of the staff were very friendly. The one complaint is the wind tunnel noise on the second floor when we closed our door. The windy/ghost howling noise was relentless. Other than that it was perfect for the money.
Stayed 1 night in Feb 2025

2/10 Terrible

Jerry

Disliked: Staff & service
How can you run out of coffee at 8:30am? I left at a little after 9am and the new pot still wasn’t ready. But I had a program and other travel. I was disappointed.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Stayed 3 nights in Jan 2025