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City Express by Marriott San Jose Costa Rica

3.0 star property

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Photo gallery for City Express by Marriott San Jose Costa Rica

Room, 2 Double Beds, Non Smoking | Down comforters, in-room safe, desk, iron/ironing board
Garden
32-inch flat-screen TV with cable channels, TV
Exterior
Room, 1 Queen Bed | Down comforters, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
Diagonal a McDonalds, del Centro Comercial Real Cariari, Ulloa, Heredia, 40101
  • Plaza Real Cariari
    ‪1 min walk‬
  • Costa Rica Convention Center
    ‪13 min walk‬
  • Multiplaza Mall Escazu
    ‪14 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Down comforters, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Down comforters, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Down comforters, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Twin Bed

Room, 1 Twin Bed | Down comforters, in-room safe, desk, iron/ironing board

Room, 1 Twin Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

City Express by Marriott San Jose Costa Rica

3-star hotel in Ciudad Cariari
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
City Express by Marriott San Jose Costa Rica offers 134 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ulloa hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision. Guests under 13 years old are not allowed in the fitness facility.

A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center and meeting rooms. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

City Express by Marriott San Jose Costa Rica is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 5:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
Guests under 13 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Jose Aeropuerto Hotel
Jose Aeropuerto Hotel City Express San
City Express San Jose Airport Hotel San Antonio de Belen
City Express San Jose Airport Hotel
City Express San Jose Airport San Antonio de Belen
City Express San Jose Airport
City Express San Jose Airport Hotel Ciudad Cariari
City Express San Jose Airport Ciudad Cariari

City Express by Marriott San Jose Costa Rica Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 475 out of 1000 reviews
Rating 8 - Good. 341 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge Andres, denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and conveniently located hotel.
Stayed 1 night in Jan 2025

4/10 Poor

Macky

No fridge and microwave in my room
Stayed 3 nights in Jan 2025

10/10 Excellent

Kishan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good breakfast and free shuttle to the airport
Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful. Overall cleanliness!
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Traveled with family
The breakfast buffet was a “10” with fresh fruit, eggs, rice and beans, yoghurt, cereals, juice and coffee. A very lovely welcome to a lovely country!
Stayed 1 night in Jan 2025

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Nov 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Molly

Stayed 1 night in Dec 2024

10/10 Excellent

Mastana Rao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Seema

Stayed 6 nights in Dec 2024

10/10 Excellent

Barunava

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience staying in this property. We would like to thank Jenifer for her help with the check-in, and check-out process, and planning for the day trips! Breakfast was good. My only concern is about the Bathroom condition. It is not up to a 4-star standard hotel, but it is just okay.
Stayed 5 nights in Dec 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is fine for an in and out from the airport. However, on the hotels.com site it says that they offer airport shuttle, and there is no mention of a fee, nor that the shuttle is only available at certain times. This should be rectified.
Stayed 1 night in Dec 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got to the hotel after midnight and the staff treated me so well, someone took all my luggages and took me to my room. Really happy with my stay. Breakfast is included and the check out is at 1. I highly recommend this place.
Stayed 1 night in Dec 2024

10/10 Excellent

Luis, Tacoma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and quiet area, excellent service.
Stayed 1 night in Dec 2024

8/10 Good

Roy

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel staff, very clean but it lacks decorations and rooms too small, to cramped. Loved the breakfast and the warm and kind staff. Too pricey
Stayed 1 night in Dec 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the airport and the best bargain in San Jose. The staff is superb; Daniel, the clerk, was exceptionally helpful.
Stayed 1 night in Dec 2024

8/10 Good

James

Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there because I trust Marriott--and I was not disappointed. Deck clerk Daniel went above and beyond to help me when my rental card wouldn't start.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gustavo Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

nina

Stayed 1 night in Dec 2024

10/10 Excellent

Randy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Dec 2024

6/10 Okay

Livia, MARINA DEL REY

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was old (especially the bathroom) and small. It was okay for a night stay after a late flight. Breakfast was okay too
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024