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City Express by Marriott San Jose Costa Rica

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott San Jose Costa Rica

Room, 2 Double Beds, Non Smoking | Down comforters, in-room safe, desk, iron/ironing board
32-inch flat-screen TV with cable channels, TV
Garden
Room, 1 Queen Bed with Sofa bed | Down comforters, in-room safe, desk, iron/ironing board
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
Diagonal a McDonalds, del Centro Comercial Real Cariari, Ulloa, Heredia, 40101
  • Plaza Real Cariari
    1 min walk
  • Costa Rica Convention Center
    13 min walk
  • Pedregal Event Center
    5 min drive
  • San José (SJO-Juan Santamaría Intl.)
    11 min drive

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Down comforters, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | Down comforters, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed with Sofa bed

  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Down comforters, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Twin Bed

Room, 1 Twin Bed | Down comforters, in-room safe, desk, iron/ironing board

Room, 1 Twin Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

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Free airport shuttle
Kids pool
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The price is $90
per night
$101 total
includes taxes & fees
Dec 7 - Dec 8
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About this property

City Express by Marriott San Jose Costa Rica

3-star hotel in Ciudad Cariari
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
City Express by Marriott San Jose Costa Rica offers 134 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ulloa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision. Guests under 13 years old are not allowed in the fitness facility.

A computer station is located on site and wired and wireless Internet access is complimentary. This 3-star property offers access to a business center and meeting rooms. A complimentary breakfast is offered each morning. For a surcharge, an airport shuttle (available on request) is offered to guests. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

City Express by Marriott San Jose Costa Rica is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 8:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: CRC 17 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: CRC 17 (one-way), (from 3 to 13 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
Guests under 13 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Jose Aeropuerto Hotel
Jose Aeropuerto Hotel City Express San
City Express San Jose Airport Hotel San Antonio de Belen
City Express San Jose Airport Hotel
City Express San Jose Airport San Antonio de Belen
City Express San Jose Airport
City Express San Jose Airport Hotel Ciudad Cariari
City Express San Jose Airport Ciudad Cariari

City Express by Marriott San Jose Costa Rica Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 460 out of 1028 reviews" "
Rating 8 - Good. 375 out of 1028 reviews" "
Rating 6 - Okay. 129 out of 1028 reviews" "
Rating 4 - Poor. 35 out of 1028 reviews" "
Rating 2 - Terrible. 29 out of 1028 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

noriko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

CHOTHEAKADAVIL

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom lighting was extremely poor and I couldn’t shave and there was no exhaust in the bathroom and the mirrors get so clouded that I couldn’t see my own hand. Water from the faucet in the wash basin was so very weak that it took a long time to brush my teeth or even to wash my face. I complained about it to the front desk staff but was of no use. I stayed there for a whole week and I know now that it was a bad choice I made. This was my 3rd trip to Costa Rica and previous stays were in much smaller hotels but were ten times better in every sense of the word! The daily rates were much higher than comparable accommodations with much better service. Well I learned enough from this experience so that I may not make the same mistake again!
Stayed 7 nights in Aug 2024

10/10 Excellent

Patrick

Stayed 1 night in Aug 2024

10/10 Excellent

Akash

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Confesor

Traveled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ana María

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Maximino

Liked: Cleanliness, staff & service, property conditions & facilities
Garden around are poorly maintained
Stayed 1 night in Jul 2024

6/10 Okay

Nidia

Stayed 1 night in Jun 2024

10/10 Excellent

Marla Garcia

Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Stayed 1 night in Jun 2024

10/10 Excellent

Daniela

Liked: Amenities
Muy buen todo
Stayed 1 night in Jul 2024

6/10 Okay

Clifford

Stayed 1 night in Jul 2024

8/10 Good

Alvaro

Stayed 2 nights in Jun 2024

6/10 Okay

Surinder

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Decent property but old and asking maintenance. Rooms are small and missing basic amenities like a fridge. Only 2 full size hard and one half soft pillow, also bedsheets did not have the freshness feel to it. Staff was super friendly from the front desk to plumber we had to call for flush not working, they were prompt.
Stayed 1 night in Jun 2024

10/10 Excellent

GRACE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Safe neighborhood and easy parking. Don't like: 6th floor, water pressure is very low and no small refrigerator.
Stayed 2 nights in Jun 2024

8/10 Good

Julio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms are very small but clean and great ac , the exterior of the building is pretty bad , a most need paint job .
Stayed 1 night in Jun 2024

6/10 Okay

Andres

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty bugs in bathroom and by window beds also dirty
Stayed 1 night in Jun 2024

10/10 Excellent

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very nice
Stayed 1 night in Jun 2024

2/10 Terrible

nick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that i was under shower at 8 am and the water was shut down with soap in my eyes contacted the front desk and send me two littek vottel of wayer.
Stayed 1 night in Jun 2024

10/10 Excellent

Deborah

Stayed 1 night in Jun 2024

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Colin R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Tralandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet and clean
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad stay, but not *quite* Marriott standards
We had a good stay. We came here at the end of our honeymoon before heading back to reality in the US. This is a more basic version of the quality I have come to expect in a Marriott property, but it was a good stay. We paid $20 extra to check in a few hours early, and it was well worth it. Breakfast was decent, scrambled eggs, rice and beans, and a large variety of fresh fruit. I tend to eat a heavier breakfast, so if you're looking for eggs, pancakes/waffles and bacon, you won't find that here. Our room had a microwave and a very small fridge that looked more like one of those minibar fridges, but it served a purpose. They don't cool very well, but they work. AC worked fine thankfully, because the hallways are VERY warm. It's located in a fairly quiet area, which was a relief for us, since we came from a hotel in another city that was UNBEARABLY noisy at all hours of the night. It's not super close to anything convenient, so you'll want to Uber or drive your rental car to a nearby grocery store for your needs. They're not too far, just a couple of kilometers away, but not necessarily easy walking distance when you're carrying a bag or two full of groceries. We booked here partially for the airport shuttle service, but the hours are limited, and it's apparently $20. As of today, 10 May 2024, it was $5.84 USD to take an Uber from this very hotel to the airport, just to point out how ridiculous it is for them to charge so much when Uber is a far more reasonable price.
Stayed 2 nights in May 2024

10/10 Excellent

PENNY, Jacksonville

Stayed 1 night in May 2024